AIOps Corner podcast provides a venue for advocates of AIOps on IBM Z products to share their success stories. Hosted by Joe Winchester, STSM and Master Inventor at IBM Z, guests will try to get you engaged in the “possible” for your journey to AIOps. We want to hear from you, so be sure to join the AIOps on IBM Z Community and share your thoughts on topics for future podcasts. http://ibm.biz/AIOpsCommunity
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The “ITOps, DevOps, AIOps - All Things Ops” podcast is dedicated to operating and managing modern large-scale IT infrastructures. If you want to learn best practices from other Leaders in IT operations, this show is for you. Each episode features an interview with a senior IT executive or Thought Leader, discussing topics like: 1. How to manage the increasing complexity of hybrid IT infrastructures 2. How to effectively leverage automation to “do more with less” 3. Getting the most out of mo ...
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Ep. 47 - 35,000 to 130,000 Students in 5 Years: Scaling IT at Internationale Hochschule - with Thomas Singbartl
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31:27
Since 2019, Thomas Singbartl, Head of Global IT Operations at Internationale Hochschule (IU), has supported the university's astonishing growth journey from 35,000 to 130,000 students. Join host Elias Voelker in this episode as Thomas shares how IT fueled IU’s exponential growth, why the term “digital transformation” no longer applies, and how Synt…
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Clever people fix problems, wise people avoid them
20:34
20:34
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20:34
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Yasemin Ciftcisoy Sen, Z Middleware and Communication Services Manager, at a Turkish bank. The focus of the discussion today is OMEGAMON and how Yasemin uses it for preventive automation. Yasemin discusses how she has…
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Ep. 46 - IT for the City of Atlanta: Building Scalable and Resilient Systems - with Tameka Neely-Dudley
31:10
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31:10
What can we learn about resilience, scalability, and workforce development from the IT organization of the 6th-largest metro in the US? In this episode, Tameka Neely-Dudley, Director of IT Infrastructure Operations and Service Delivery for the City of Atlanta, shares insights from her nearly 25-year career, beginning as an intern and growing into a…
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Stay out of jail with Backup Resiliency
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25:22
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Rebecca Levesque, Chief Revenue Officer and Founder, 21CS. The focus of our discussion today is around the product IBM Z Backup Resiliency and the importance of having a cyber resilient industry solution to keep you c…
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Can anything stump John Baker from IBM IntelliMagic?
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13:44
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews John Baker, IntelliMagic Principal Consultant at IBM. Our focus is on the life of an IntelliMagic consultant, post acquisition into IBM Z AIOps. They talk about IntelliMagic and the future with System Automation, Work…
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Ep. 45 - The Metrics That Matter: Optimizing ITSM by Focusing on Customer Effort – with Huseyin Uysal
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36:35
Which KPIs really matter in IT Service Management? In this episode, Elias sits down with Huseyin Uysal, Head of Global Service Desk at ISS, to uncover what separates successful IT service management from the rest. With a wealth of experience managing global teams and optimizing IT processes, Huseyin reveals the metrics that really matter, how custo…
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No shortcuts! AIOps is a journey
16:59
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16:59
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Frank Petersen, IT Architect, Bankdata. The focus of our discussion is around AIOps being a journey and that you shouldn’t take shortcuts! They start the AIOps journey with OMEGAMON for monitoring and progress to the …
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Ep. 44 - Mature ITSM: How to Drive Top-Down Change and Build Well-Oiled IT Operations - With Haroon Hasan
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39:01
What separates a well-oiled IT operation from one constantly putting out fires? In this episode, we dive deep into the world of IT Service Management (ITSM) with Haroon Hasan, author of "Choose to Lead" and Director of IT Service Management and Governance at Computacenter. With 20+ years of experience, Haroon shares insights on optimizing ITSM for …
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IBM JCL Expert gives you more confidence in an agile world
15:09
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15:09
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Rebecca Levesque, CRO and Founder, 21CS. The focus of our discussion today is around the development partnership between 21CS and IBM, specifically on the IBM JCL Expert solution. Learn the benefits of IBM JCL Expert …
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Ep. 43 - Scaling Without the Cloud: How Sofascore Manages Millions of Real-Time Requests with Clever Caching - with Josip Stuhli
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54:41
What happens when your infrastructure faces a live peak of millions of users worldwide—without cloud scalability? In this episode, Sofascore’s CTO Josip Stuhli breaks down how his team navigates massive traffic surges, optimizes caching, and saves big by ditching the cloud while still delivering real-time updates to 25 million monthly users. You'll…
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Ep. 42 - Integrating Cybersecurity with Operations: Ensuring Impact and Efficiency at UNICEF USA - with Andrew Nuxoll
41:12
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41:12
Successful cybersecurity isn’t about heroics, it’s about preventing disasters you’ll never hear about. In this episode, Andrew Nuxoll, Managing Director of IT Operations and Cybersecurity at UNICEF USA, shares his journey from working at various managed service providers to leading cybersecurity efforts at a global NGO. Andrew offers insights into …
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Ep. 41 - IT Leadership in Higher Education: Strategies for Service Management, Optimal Customer Experiences, and Employee Growth - with Mark Katsouros
1:08:42
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1:08:42
How can universities navigate the complexities of service delivery while pursuing growth and innovation? Mark Katsouros, Senior Director for IT Engineering and Operations at Duquesne University, brings nearly 40 years of higher education IT experience. From the University of Maryland to pivotal roles at the University of Iowa and Penn State, Mark h…
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Fine tuning your signal to noise ratio with IBM Z Anomaly Analytics
15:14
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15:14
In today’s episode of the AIOps Corner podcast, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Tim Brooks, IBM Senior Product Manager IBM Z AIOps. The focus is the new release of IBM Z Anomaly Analytics. Starting with the core messaging of the AIOps on IBM Z framework of Detect, Decide, Act, Tim then takes us t…
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Ezriel Gross shares his passion for OMEGAMON and vision of AI for the future
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13:12
In today’s episode of the AIOps Corner podcast, taped at SHARE, Kansas City, Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Ezriel Gross, Principal Solutions Advisor at Rocket Software and IBM Champion. The focus topic is OMEGAMON and it’s evolution leading up to Artificial Intelligence (AI) and recommendations…
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Mike Shorkend talks about the modern way to monitor anomalies
14:18
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14:18
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Mainframe Consultant, Mike Shorkend at SHARE, Kansas City. Mike talks about the evolution of OMEGAMON over the last 40 years and how sharing his knowledge with new mainframers is important. Mike embraces new technologi…
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Eureka moment for Lynda Gernon, from Bank of Montreal (BMO)
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14:59
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Lynda Gernon, a Mainframe Systems Technical Specialist, at Bank of Montreal (BMO). They discuss IBM z/OS Workload Integration Navigator (ZWIN) and IBM z/OS Workload Integration Correlator (ZWIC) and how they help BMO w…
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Ep. 40 - Service Management in IT and Beyond - with Martijn Adams
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51:40
Martijn Adams, General Manager at 4me, brings a lifetime of expertise in IT service management, having worked with leading companies such as Philips, Deloitte, and Danone. This episode delves into his journey and the unique approaches that 4me employs to streamline service management across IT, HR, and facilities. You'll discover how service manage…
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Joseph Westman, from CIBC tells us what the next big thing after AI
14:47
14:47
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14:47
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Joseph Westman, Director Mainframe Performance, Capacity and Innovation, at the Canadian Imperial Bank of Commerce (CIBC). Our focus topic starts with Joseph’s thoughts on AIOps and the importance of detect, decide and…
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Ep. 39 - Scaling Cyware: Lessons From Growing the Company Headcount Fivefold - With Joe Aurilia
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41:31
How can you scale your tech company while maintaining rigorous operational standards? Senior VP of Operations at Cyware Joe Aurilia shares what he learned while 5x-ing the company. In this episode, Joe shares how he's building operations from the ground up, handling the complexities of international teams, and embedding a culture of security and co…
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Jim Horne, from Lowe’s Companies, provides a perspective on the IntelliMagic acquisition
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11:26
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, interviews Jim Horne, a MVS Systems Programmer, at Lowe’s Companies and an IBM Champion. The focus topic today is on the acquisition of IntelliMagic and how IBM Z IntelliMagic Vision for z/OS helps Lowe’s with performance and rep…
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Ask Bala Rajaraman, an IBM Fellow, Anything about Z AIOps
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20:20
Today’s episode of the AIOps Corner podcast features Bala Rajaraman, an IBM Fellow, who fields questions from clients after the AIOps Technical Council (AOTC) meeting in May, 2024. In addition to Joe Winchester, IBM Z Senior Technical Staff Manager and Master Inventor, the podcast features Kim Oerbo Pedersen from JN Data and Jim Horne from Lowe’s C…
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Ep. 38 - Transparency, Credibility, and Connection: Hard-Earned Lessons From 25 Years in IT - with Paul Teodorescu
56:05
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56:05
Learn from Paul Teodorescu's 25 years of IT experience as he shares the importance of transparency, credibility, and connecting with people in the tech industry. In this episode, Paul shares his journey from crawling under desks at Merrill Lynch to advising top firms like Morgan & Morgan. Explore the nuances of interim management versus advisory ro…
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Lukas Jaks, from IVV, GmbH provides a new mainframer’s perspective on IBM Z
10:23
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10:23
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager andMaster Inventor, interviews Lukas Jaks, a CICS System Programmer at IVV, GmbH and IBM Champion. Our focus topic today will be on the new generation of mainframers, and how important integration is for your AIOps journey. Please be sure to join the…
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Ep. 37 - How GenAI Is Reshaping the Way We Do ITOps - with Nathanial Smalley
48:14
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48:14
The end of the traditional SRE? How do you see the future unfolding as AI's role in IT operations grows? In this episode, we welcome Nathanial Smalley, Principal Sales Engineer at Transposit. He brings his rich experience from over a decade at Splunk and his current role at Transposit to discuss the impact of AI on IT operations. He delves into pra…
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Erik Weyler, Cobol Erik, from SEB discusses modernization and the future of AIOps
13:16
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13:16
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Member and Master Inventor, interviews Erik Weyler, Mainframe Platform Architect from SEB, a leading northern European financial services group. The focus of today’s podcast is around the future of AI, modernization of Cobol tools, machine learning, and the …
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Stefan Ekman from SEB shares his thoughts on Z AIOps
16:06
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16:06
In today’s episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Manager andMaster Inventor, interviews Stefan Ekman, Deputy Domain Architect at SEB, a leading northern European financial services group. The focus of today’s podcast will be IT Automation in a mainframe centric world, especially looking at skills, Artifici…
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The inaugural AIOps Corner episode features an interview with Brent Phillips
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16:16
In today’s inaugural episode of the AIOps Corner podcast Joe Winchester, IBM Z Senior Technical Staff Member and Master Inventor, interviews Brent Phillips, Managing Director from the IntelliMagic acquisition. The focus topic of today’s podcast is the very exciting acquisition of the IntelliMagic company into the IBM Z AIOps portfolio. Brent gives …
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Ep 36 - Hyper-Converged Infrastructures: The Answer to the Complexity of IT Systems? - with Lee Caswell
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43:30
Over the next 3 years, more than 750 million new applications will hit the market... and nobody can predict what those applications will look like. In this episode, Lee Caswell, SVP of Product and Solutions Marketing at Nutanix, introduces Hyper-Converged Infrastructures: a groundbreaking solution that integrates computing, storage, and networking …
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Ep 35 - Cybersecurity Masterclass: Compliance and Breach Prevention in the Era of Cloud and AI - with Jason Ford
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45:13
Cybersecurity as we know it today is still in its infancy, which begs the question: how will it mature in the wake of rapid cloud and AI innovations? In this episode, Dalarie is joined by Jason Ford, CEO and CISO at Steel Patriot Partners, who shares his in-depth insights into the evolving world of IT operations. From the Wild West of early cyberse…
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Ep 34 - The Future of Real Estate: Fathom Realty on Cloud Transition, Kubernetes, and AI - with David Almeida
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47:47
How is technology shaping the future of real estate? In this episode, David Almeida, VP of DevOps and BI at Fathom Realty delves into the nuances of cloud transformation in real estate, the strategic implementation of Kubernetes for operational efficiency, and the evolving role of AI in this sector. David also shares his first-hand experiences, cha…
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Ep 33 - From Manufacturing Excellence to IT Excellence: Inside Toyota’s DevOps Playbook - with Kumar Singirikonda
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36:59
Discover the synergies of DevOps, DataOps, and cloud technologies that are driving Toyota's IT revolution as we delve into the cutting-edge IT strategies powering one of the world's leading automakers. In this episode, Kumar Singirikonda, Director of DevOps Engineering at Toyota North America, shares his insights into Toyota's IT methodologies, ref…
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EP 32 - The Future of Healthcare Tech: Cloud, AI, and Conversational Interfaces - with Steven Michaels
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1:01:14
Dive into the transformative world of healthcare technology with Steven Michaels, VP of Technology and CTO at Baylor Scott & White Health. Explore how cloud computing, AI, and conversational interfaces are reshaping patient care and IT operations in one of the largest healthcare systems in Texas. With Baylor Scott & White Health encompassing over 5…
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KubeCon Special: Opinions, Learnings, and Booth Breakdowns With Checkmk’s Elias and Dalarie
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36:33
Dive into the vibrant world of KubeCon with hosts Dalarie Gonzales and Elias Voelker of Checkmk as they share their personal experiences of the event. In this episode, they unpack everything from insightful tech trends to the most captivating booths. Get ready to hear first-hand experiences and learnings that are shaping the future of IT operations…
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Ep 30 - Balancing Speed and Security in Software Development: Navigating the Software Supply Chain - with Paul Karsten and Alexander Kalinovsky
40:04
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40:04
Alexander Kalinowsky and Paul Karsten, Founders of Idea Harbor, navigate the complexities of the software supply chain in a world where speed and security are paramount. With their rich backgrounds in IT consultancy and DevOps, they join host Elias Voelker to dissect the balancing act between rapid software development and robust security. They del…
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Ep 29 - The Truth About Application Availability in the Cloud: What You Need to Know - with Blaize Stewart
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53:16
Prepare to discover the secrets to high availability and resiliency of applications in the cloud with Blaize Stewart, Architect at Xpirit. In this episode, Blaize delves into crucial topics surrounding high availability, resiliency, and multicloud strategies, and offers valuable insights into building robust infrastructures and applications that ca…
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Ep 28 - Infrastructure as Code and the Pivotal Role It Plays in Cloud Computing - with Nora Schoener
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47:00
Early in her career, Nora Schöner fell in love with infrastructure as code. In this episode, Nora Schöner, Senior Cloud Consultant at superluminar, explains why she's so passionate about tools like Terraform, AWS CDK, and Pulumi, how they lower the threshold for developers entering the industry, and how they simplify the way developers define and m…
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Ep 27 - Enterprise-Grade Cloud Transformations: Essential Advice for Big Companies Moving to the Cloud - with Kamlesh Moliya
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48:22
Having held leadership positions at large insurance and financial institutions like Prudential, Citigroup, Bank of America, and UBS, Kamlesh Moliya is the go-to expert for all things cloud transformation. In this episode, he shares how you can drive your company's cloud transformation initiatives with enterprise-grade DevOps solutions and applicati…
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Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath
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49:11
Baiju's first job selling push-button phones earned him just $12 per month. Today, he has amassed an impressive portfolio of work at companies like Yahoo and Verizon and is now on the lookout for a new challenging endeavor. In this interview, Baiju casts his expert eye on hot topics like quality engineering, agile development, APIs, and more. You'l…
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Ep 25 - Inside the Giant: The Innovations Powering Microsoft's Hyperscale Data Centers - with Adam Morton
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52:06
Microsoft owns some of the biggest data centers in the world. And as the demand for computing capacity continues to grow, so do the challenges. Adam Morton, Senior Director at Microsoft, is responsible for introducing new technology at Microsoft's hyperscale data centers. From liquid cooling systems to power supplies, emission regulations to robots…
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Ep 24 - Lessons From Hyperscale: How Ex-Meta’s Amin Astaneh Helps Tech Companies Reduce Costs With Modern DevOps & SRE
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51:14
Amin Astaneh is an SRE veteran with over 12 years of experience working at major tech companies such as Acquia and Meta. Now, Amin is spearheading his own venture, Certo Modo, a technology consultancy that helps tech companies reduce their operational costs, increase efficiency, and improve the customer experience using DevOps and Site Reliability …
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Ep 23 - Prevention, Not Reaction: The Benefits of Shifting SRE Into the Early Stages of System Development - with Bijit Ghosh
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39:03
Bijit Ghosh is the Global Cloud Engineering Lead and Head of Cloud Engineering at Deutsche Bank, the number-one financial institution leading the charge in DevSecOps and GDPR compliance. In this episode, Bijit talks about how he's improving the bank's tech stack, reducing tech apps, and enabling the bank to provide a seamless customer experience. W…
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Ep 22 - Re-Architecting vs. Re-Platforming: Choosing the Cloud Migration Strategy That’s Right for You - with Laurens Baardman
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54:38
Transitioning to the cloud can be as simple as switching to a new hosting provider. But this approach leaves countless benefits on the table. Instead, you should consider other cloud migration strategies like re-platforming, re-architecting and re-purchasing to get the most out of the process. In this episode, Director of Technology for Xebia Cloud…
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Ep 21 - Part Military Man, Part IT Professional: How Neil’s Experience in the US Military Shaped His Career in IT Security - with Neil Cosson
1:10:52
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1:10:52
From Military Police Officer in the US Navy to Coffee Shop Owner, Marine Combat Instructor to IT Security Engineer, Neil's career path has been unconventional, to say the least. In this episode, Neil Cosson, Associate Director of Cloud Security Engineering at OneMain Financial, shares his remarkable story, and how his early experience in the milita…
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Ep 20 - An Approach for Modernizing DevOps at International Organizations - with Juan Cercos
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44:22
There are 2 types of people in every large organization: Those who help you to implement change – and those who don't. In this episode, Juan Cercos, Senior DevOps Director at DAI, shares with Elias, how he's driving change at a multinational organization, and why he uses data to inform his decisions. What's in it for you: 1. How Juan is driving the…
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Ep 19 - How do you Manage Successful System Integration as Part of a Company Acquisition? - with Thomas Sweet
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30:39
You acquired a company, and now you want to tackle successful system integration – but how? And what extra challenge do different size environments bring with them? Thomas Sweet, CIO of Industrial Refrigeration Pros, has done it all: From tackling IT at large enterprises like GM Financial, to building IT in smaller environments. Today, he shares wi…
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Ep 18 - Performance Engineering as Key to a Well-Rounded Application Design - with Scott Moore
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53:21
There's more to performance engineering than testing. You have to look at the whole picture. In today's episode, Scott Moore, Founder at Scott Moore Consulting LLC, sheds some light on parts of that big picture. He chats with Elias about the role of monitoring and observability in performance engineering today, and shares insights from his 30 years…
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Ep 17 - Why Kubernetes Isn’t the Be All and End All Deployment Approach - with Ádám Márton Beke
23:22
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23:22
Are containerized microservices always the best deployment approach? Kubernetes has quickly become the default system for managing containerized applications across multiple hosts, but its use often lacks nuance. Some are pointing out that Kubernetes can potentially add unnecessary complexity to your environment. In today’s episode, Ádám Márton Bek…
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Ep 16 - The Challenges Of Containerization In High-Performance Computing - with Jason McDonald (Harvard Medical School)
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44:29
Can High-Performance Computing (HPC) be containerized effectively? Containerized workflows are attractive to the research community for many reasons, but when it comes to classic HPC environments, there are many hurdles to overcome. In today’s episode, Jason Mcdonald, DevOps Team Lead at Harvard Medical School, talks to our host Elias about some of…
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Ep 15 - How Modern ITOps and AIOps Can Recession-Proof The Cost Of IT - with Mohan Kompella (Big Panda)
58:59
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58:59
The question of a recession is no longer if, but when. Markets are flashing signs that the global economy is teetering on a cliff’s edge, but there’s hope yet. With the help of AIOps, there’s plenty you can do to keep costs low. In today’s episode, Mohan Kompella, VP of product marketing at Big Panda, explains how AIOps can help to recession-proof …
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Ep 14 - Cloud VS On-Premise: How To Choose The Best Place To Host Your Data - with Edward Bezerra (K. Hovnanian Homes)
1:02:15
1:02:15
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1:02:15
Head to the cloud or stay on the ground? Here’s a hint: When thinking about where to host your data, there’s much more to consider than just cost. In today’s episode, Edward Bezerra, VP of Infrastructure at K. Hovnanian Homes, lends his invaluable insight to the cloud computing debate by drawing from real-life examples of his prolific career. You’l…
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