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The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recogniz ...
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Ever feel like your to-do list never ends? Running from meeting to meeting with no time to think—let alone lead or create? You’re not alone. The problem isn’t you – that you’re not working hard enough. You’re probably stuck in the complexity trap—buried in endless demands, inefficiencies, and busywork that keep you (and your team) from doing what t…
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Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep pr…
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Join Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus’ Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations. In This Episode, You’ll Learn: Career Evolution & Leadership: Jeff ref…
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Watch the recording Presented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical Center What do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kid…
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Apply for the Nov 2025 Japan Leadership Experience - super early registration rate now through March 31st! https://kbjanderson.com/japantrip/ What have we really learned after four decades of lean? Is lean thinking still relevant today? And importantly — what needs to change to ensure its future success? In the previous episode, I sat down with Jam…
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Register to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled f…
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Apply for the Nov 2025 Japan Leadership Experience - super early registration rate now through March 31st! https://kbjanderson.com/japantrip/ “Lean has failed.” That’s the bold statement James Womack—founder of the Lean Enterprise Institute and MIT researcher whose team introduced the term “lean” to the world—made at a conference where we both rece…
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Learn more and register In this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives …
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To view the webinar recording, for slides, and more Presented by Mark Graban Hosted by Linda Vicaro Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare,…
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Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturi…
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How often do you pause to get a clearer view of your purpose and learn how your life experiences influence your leadership impact? Whether it’s in the moment to reflect on a recent situation or zooming out at a major milestone to see the bigger picture, reflection can be incredibly powerful. I’m hitting pause myself this week as I turn the big 5-0!…
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What do you do when you’re stuck between two conflicting options? Deliver short-term results or take a long-term view? Focus on business outcomes or people development? Help by being the expert with the answer or a coach asking questions? For most of us, these competing choices are a source of conflict. We deal with uncertainty by asserting certain…
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Why do 70-90% of change initiatives fail? That’s a staggering statistic. In many cases, new leadership comes in, economic pressures rise, or the next "flavor of the month" initiative takes over. What’s happening and what can you do to counteract this trend? And if you are a change leader, lean practitioner, or continuous improvement coach, how do y…
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What questions are on your mind? That’s the question I posed to you last month when I asked you to “Ask me anything!” I received many great questions and, as promised, I’ve picked five to dive into during this episode. Asking the right questions is a fundamental part of leading transformational change. It’s not just about finding answers—it’s about…
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Read the blog post We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfec…
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Read the blog post Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold statement, but when you think about the continuous improvement cycle, it makes a lot of sense. How can you move from the current state to the desired state if the current state is a moving target?…
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Is your organization stuck in a constant state of crisis, where everything feels like an urgent, must-fix-now situation? As a leader, cutting through that noise is key to prioritizing and aligning your team’s efforts to focus on what really matters. In this episode, Isaac Mitchell, VP of Operational Excellence at Ballad Health System, shares his ex…
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It’s Chain of Learning’s first anniversary this month! And it’s the time of year for gratitude and thanks – and for reflection. Thank you for listening and for being part of this Chain of Learning that we are growing together. To mark this podcast milestone, I want to practice what I talk about on nearly every episode – reflection – as I believe it…
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Presented by Brent Loescher on Nov 19, 2024Get slides and more TKMG Academy An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering everything from embracing current cultures, developing an organizational culture wit…
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Has your organization been making progress on its continuous improvement journey, only to find things starting to stall? Is your team hesitant to share ideas, or are your lean or process improvement initiatives viewed mainly as cost-cutting measures rather than a comprehensive strategy for long-term success? Perhaps you've been focusing on just one…
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Read the blog post I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality impro…
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Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar:It will be presented live on November 19 from 1:00 pm - 2:00 pm ETRegister hereAn exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering …
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Read the blog post Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and re…
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Do you ever feel like you're stuck between chaos and bureaucracy, unable to break free from the status quo? You are probably facing a common challenge that other leaders and change practitioners experience: how to navigate uncertainty while trying to drive innovation and agility in your organization. In this episode, Atif Rafiq, seasoned C-suite ex…
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Read the blog post The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt the Hoshin Kanri method (also known as Hoshin Planning or Strategy Deployment), which integrates daily management with the strategic breakthroughs needed to propel the organization forward. Hoshin Kanri helps create spe…
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Do you ever feel stuck as a leader? It may seem like no matter how many problems you solve or tools you implement, you're still not seeing progress toward a sustainable organizational culture of continuous improvement and operational excellence. Maybe you have been leading change the wrong way. In this episode, Cindy Hinds shares what she’s learned…
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Video, slides, and more Presented by Melissa Sherman Why is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation. By acknowledging the difficulties associated w…
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Ever felt like your meetings or workshops aren’t moving the needle? How would you like to facilitate your next work session with confidence and ensure that your leaders are leaving motivated, aligned, and action-oriented? Whether you're a continuous improvement practitioner, consultant, manager, or executive—facilitation is a crucial skill to maste…
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The blog post In this episode, we discuss how to create a culture of continuous improvement in the workplace. We'll cover seven surefire ways to promote improvement, including making it ongoing, involving all employees, removing barriers to improvement, celebrating all types of improvement, providing resources and recognition for improvement effort…
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In today's episode host Mark Graban, a senior advisor with KaiNexus, chats with Yehor Skorodumov, a senior web application developer who joined our team earlier this year.In the episode, Yehor talks about his rigorous and analytical approach to researching companies, including KaiNexus. He also shares about the interviewing process, a little bit ab…
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Want to inspire action in your presentations and transform your message from boring to unforgettable? The secret: it’s not data and facts that create impact — it's your stories. As humans, we’re wired to remember and respond to stories because they connect with our emotions and drive our decisions. Storytelling is more than just a trending term; it…
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Mark Graban of KaiNexus talks with Melissa Sherman to preview her webinar...Register hereWhy is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation.By acknowle…
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Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leader…
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Do you and your leadership team feel burdened by solving all the problems that get in the way of achieving the results your organization needs? You’re not alone. This is the crux of the leadership challenge: transitioning from being the primary problem-solver to a transformational leader who creates the conditions for their people to achieve result…
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In this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers.At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Awar…
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