Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively ...
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This podcast is about my three journey as a hotel management student.
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Episode 47: Behind the Curtain + Our Most Downloaded Episode Ever – Expedia & OTAs
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27:49In this very special episode of the Vibrant Voice, Cody and Meagan pull back the curtain on something a little more personal: their relationship—as partners in life and in business. 🎙️ Real Talk: Running a business together isn't always sunshine and spreadsheets. Cody and Meagan talk about: How they divide and conquer at Vibrant What they’ve learne…
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Episode 46: All the Exciting Updates with Akia – Guest Communication Just Got Smarter
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21:49In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue. 💬 What is Akia? Akia is a guest communication platform built for hospitality. It's d…
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Episode 45: Our Favorite Summer Vacation Spots – Sun, Sand, & Serenity
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33:01In this sun-soaked episode of the Vibrant Voice, Cody & Meagan are kicking off summer vibes early by sharing their all-time favorite summer vacation spots. Whether you’re craving coastal luxury, desert relaxation, or a mountain escape, we’ve got the perfect list of destinations that will inspire your next getaway—or give your property some hospital…
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Episode 44: The Must-Attend Hospitality Events of 2025 + BITAC Recap
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30:20In this episode, Cody & Meagan dive into Cody’s recent trip to BITAC Sales & Marketing, held at the stunning Fairmont Grand Del Mar in San Diego. From powerful networking moments to cutting-edge discussions in hospitality sales and marketing, Cody shares his key takeaways from this exclusive event. Then we shift gears to help YOU plan your 2025 hos…
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Episode 43: The Ultimate Family Adventure at Cliff Dwellers Lodge
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22:31In this episode, Cody & Meagan dive into the best family adventure you can plan this summer—a trip to Cliff Dwellers Lodge! Nestled near Lees Ferry and Horseshoe Bend, this spot offers unparalleled outdoor experiences, breathtaking scenery, and activities the whole family will love. 🎙 What You’ll Discover in This Episode: 🏕 Stay at Cliff Dwellers L…
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Episode 42: Hotel Pontotoc – Memphis’ Newest Boutique Gem
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20:40In this episode, Cody & Meagan dive into the exciting grand opening of Hotel Pontotoc and its signature bar, The Dame, launching April 21st in Downtown Memphis! 🎙 What You’ll Learn in This Episode: 🏨 The Story Behind Hotel Pontotoc – A boutique hotel with a rich and storied past, blending historic charm with modern luxury. 🍸 Inside The Dame – The p…
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Episode 41: Preparing Your Property for Easter & Spring Break Guests
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19:51In this episode, Cody & Meagan break down everything you need to do to ensure your property is ready for guests visiting during Easter and Spring Break. These seasons bring an influx of travelers looking for memorable stays, and it's crucial to be prepared! 🎙 What You’ll Learn in This Episode: ✅ Creating a Festive Atmosphere – Small touches like Ea…
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Episode 40: Elevating Hospitality with Dina Belon-Sayre, President of Staypineapple
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27:36In this episode, Cody sits down with Dina Belon-Sayre, the President of Staypineapple Hotels and fellow Board Member of the Independent Hotel Show Miami, to dive into the future of hospitality, leadership, and industry advocacy. 🎙 What You’ll Learn in This Episode: ✅ Dina’s journey in boutique hospitality and how she has shaped Staypineapple’s uniq…
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Episode 39: The Future of Hospitality with AI – Featuring Logan Nicholson of Talsey AI
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47:56In this episode, Cody sits down with Logan Nicholson, the founder of Talsey AI, to discuss how artificial intelligence is transforming the hospitality industry. Logan launched Talsey AI from the thriving tech hub of Salt Lake City, UT, with a mission to bring the spirit of hospitality into hotel technology. With a background in tech and marketing, …
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Episode 38: March Maintenance Madness – 5 Essential Maintenance Must-Dos
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16:53In this episode, Cody and Meagan dive into a brand-new topic for the podcast—maintenance! As the busy season approaches, it’s crucial to ensure your property is in top shape. That’s why they’re breaking down the five most important maintenance tasks to focus on during March Maintenance Madness so your hotel or short-term rental is fully prepped for…
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Episode 37: Launching Edgewater Resort – 4 Keys to a Successful Property Launch
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22:37In this episode, Cody and Meagan are thrilled to announce the launch of Vibrant’s newest property, Edgewater Resort! They take you behind the scenes of what it takes to successfully open a hospitality business and the four most important things you need to get right when launching a property. 🚀 The 4 Keys to a Successful Property Launch: 1️⃣ An Inc…
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Anke Graichen – Climbing the Ranks in Hospitality & The Independent Hotel Show Miami
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16:37In this episode, Cody sits down with Anke Graichen, the General Manager of Hyde Beach House in Florida. Anke shares her inspiring journey of building a career in hospitality, working her way through multiple roles to reach the GM position. If you’ve ever wondered what it takes to grow in the hospitality industry, Anke’s story is packed with valuabl…
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Episode 35: Preparing for a Successful 2025 Season
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17:41In this episode, Cody is flying solo and diving deep into everything you need to do to prepare for your 2025 season. Success in hospitality doesn’t happen by accident—it’s all about planning, strategy, and execution. Cody shares his top tools, tricks, and insights to ensure your business is set up for a profitable and efficient year ahead. Topics c…
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Episode 34: A Legacy of Luxury – Interview with Richard Kessler
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29:34In this episode, Cody sits down with Richard Kessler, the visionary Chairman and CEO of The Kessler Collection. With over 50 years of experience in hospitality, Kessler has built a legacy of innovation, luxury, and excellence in hotel development and management. Kessler’s impact on the industry is undeniable. He previously served as President and C…
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Top Hospitality Events for 2025 & HR Insights with Joe Ruzicka
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20:50In this episode, Cody sits down with Joe Ruzicka, Director of Business Development at Adams Keegan, Inc. Cody and Joe first connected at BITAC, one of the hospitality industry’s premier networking events. Known for his commitment to the industry, Joe shares his top three hospitality events for 2025 that every professional should attend: Hunter Hote…
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Happy New Year & A Look Ahead to 2025
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11:51
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11:51Happy New Year from Cody and Meagan! In this first episode of 2025, Cody and Meagan kick off the year by reflecting on what lies ahead and wishing all their listeners a successful and joyful New Year. They give a sneak peek at some of the exciting guests lined up for the month—episodes 33, 34, and 35 will feature inspiring industry professionals wh…
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Top 5 Christmas Movies of All Time
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13:33In this special post-Christmas episode, Cody and Meagan kick back to wish everyone a Merry Christmas and a Happy New Year! Recognizing that work is probably the last thing on listeners' minds on December 26, they keep things light and festive by diving into their favorite holiday films. Cody and Meagan each share their top Christmas movie picks, wi…
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Marketing Tips to End the Year Strong
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14:10In this episode, Cody and Meagan dive into actionable marketing strategies to finish the year on a high note. With the episode launching on December 19, 2024, they focus on last-minute tactics that can drive engagement and revenue during the holiday season and set the stage for a strong start to 2025. They cover topics like setting up holiday promo…
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12 Days of Christmas with Vibrant Management
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31:17In this episode, Cody and Meagan share their essential toolkit for effectively managing a hospitality business. They discuss the 12 top tools that help streamline operations, enhance guest communication, and boost revenue. From property management systems like WebRezPro and Think Reservations to communication platforms like Mango Voice and Akia, ea…
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Preparing Your Hospitality Business for Success in 2025
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13:16In this episode, Cody and Meagan guide you through the essential steps to set your hospitality business up for success in 2025. They cover how to start building your annual budget, forecasting both revenues and expenses to ensure your financial roadmap is in place. The episode also dives into creating a powerful annual marketing plan, focusing on p…
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Thanksgiving Cheers and Last-Minute Black Friday Tips
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13:18In this Thanksgiving episode, Cody and Meagan share a lighthearted conversation as they dive into what would be on their ultimate Thanksgiving plate, from favorite classic dishes to unique must-haves. They express gratitude for their audience and the hospitality community, adding a touch of warmth and celebration to the holiday spirit. They also sh…
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From Front Desk to GM - Nick Bonniksen’s Inspiring Journey in Hospitality
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1:01:50In this episode, Cody is joined by Nick Bonniksen, Director of Kiln St. George, to talk about the transformative power of sports, resilience, and the dynamic hospitality industry. Originally on the path to a professional baseball career, Nick’s journey took a sharp turn after sports injuries forced him to rethink his future. With no Plan B, Nick st…
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Mastering Airbnb Investments with John Bianchi, Founder of STR Search
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26:11In this insightful episode, Cody sits down with John Bianchi, the Founder of STR Search, a data-driven mastermind behind over $70M in Airbnb investments across the country. John has successfully helped clients acquire more than 150 cash-flowing Airbnbs, all with a 100% success rate. When he's not analyzing data, John enjoys spending time with his n…
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Simplifying Vacation Rental Operations with Will Rogers, Founder of Dormi.io
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34:00In this exciting episode, Cody is joined by a special guest, Will Rogers, founder of Dormi.io—a cutting-edge software designed to simplify vacation rental operations. Will shares his incredible entrepreneurial journey, from purchasing a small cleaning company to expanding it nationwide, focusing on commercial and hospitality cleaning. As Will's bus…
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Happy Halloween! Spooky Ideas for a Thriving Holiday Season
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20:08In this light and festive Halloween episode, Cody and Meagan are here to wish everyone a Happy Halloween and share some fun, creative ways to make the upcoming holiday season exciting for property owners and guests alike! As we transition into the full holiday season, it's time to start planning how to bring the holiday spirit to your property. Fro…
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The Canyons Collection is for Sale – Don’t Miss Out!
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25:28In this episode of the Virtual GM Podcast, Cody and Meagan are excited to talk about one of their favorite properties hitting the market—The Canyons Collection! Located just on the outskirts of Zion National Park, The Canyons Collection offers a rare opportunity for investors and hoteliers looking to own a prime piece of hospitality real estate in …
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DIY Marketing Tips for Your Property
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19:43In this episode of the Virtual GM Podcast, Cody and Meagan dive into practical, do-it-yourself marketing tips that any property owner can implement—without breaking the bank! Whether you manage a small boutique hotel, a vacation rental, or a larger hospitality business, these simple yet effective strategies can help you boost your online presence a…
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A Hidden Gem for Sale – The Dwellings Near Zion National Park
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20:08In this episode, Cody and Meagan share exciting news about one of their all-time favorite properties going up for sale—The Dwellings, located just outside Zion National Park. This stunning property offers an exceptional opportunity for those looking to invest in hospitality and real estate. Whether you’re an experienced hotelier or a first-time buy…
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Mastering Your Finances and Transforming Your Business with Smart Budgeting
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26:31In this episode, Cody and Meagan dive deep into the crucial topic of financial management for hospitality businesses. They discuss how mastering your finances is key to transforming your business and ensuring long-term success. With over a decade of experience, the Vibrant team shares their best practices for smart budgeting and financial planning,…
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Maximizing Your Q4 Promotions and Setting Holiday Pricing
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23:00In this episode, we explore the importance of preparing your hospitality business for the upcoming 4th quarter, one of the busiest times of the year. Cody and Meagan dive into the essential steps for setting your promotions well in advance, including special pricing for key holidays such as Halloween, Thanksgiving, Christmas, and New Year's. We dis…
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Cody goes to BITAC Independent at the Ritz Carlton, Amelia Island
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17:52In this episode, we dive into Cody’s most recent experience at the BITAC Independent event, held at the beautiful Ritz Carlton in Amelia Island, Florida. BITAC brings together top-level executives from independent properties across the country to discuss the future of hospitality. Cody shares key takeaways from the event, networking opportunities, …
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Financial Foundations: Mastering Budgeting and Cash Flow in Hospitality
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18:49
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18:49Podcast Description: Season 2, Episode 16 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, Cody and Meagan Adent from Vibrant Management dive into the critical topic of financial management in the hospitality industry. They share Vibrant’s proven financial process, including the creation of detailed budget sheets for all compani…
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Can't-Miss Hospitality Events in 2024
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17:12Podcast Description: Season 2, Episode 15 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, Meagan and Cody Adent from Vibrant Management highlight the must-attend hospitality events for 2024. With show season kicking off in September and October, these events are crucial for anyone looking to stay ahead in the industry. We discu…
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Creating Moments that Matter with Hovr: A Conversation with Jason Craparo
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36:26Podcast Description: Season 2, Episode 14 of the Virtual GM Podcast In this exciting episode of the Virtual GM Podcast, we are joined by Jason Craparo, CEO & Founder of Hovr, the cutting-edge content delivery software that is revolutionizing the way marketers engage with their audience. Discover how Hovr's patented technology is transforming hospit…
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Navigating 2024: Industry Trends & Top Tips for Engaging Customers
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24:50Podcast Description: Season 2, Episode 13 of the Virtual GM Podcast In this insightful episode of the Virtual GM Podcast, Meagan and Cody Adent from the Vibrant Team dive into the top hospitality industry trends of 2024. From booking pace and booking window dynamics to rate strategy and the ever-evolving role of OTAs like Expedia and Booking.com, t…
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Vibrant Ventures into Airbnb: Building Success with Proven Processes
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19:24
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19:24Podcast Description: Season 2, Episode 12 of the Virtual GM Podcast In this exciting episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team announce Vibrant’s next adventure: buying their own Airbnb! After years of working with various properties and refining their processes, they’re ready to demonstrate the succe…
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Pain Points of Opening a New Property: Lessons from The Central Block
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26:35Podcast Description: Season 2, Episode 11 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team dive into the "Pain Points of Opening a New Property." Fresh from the launch of their newest property, The Central Block in Bend, Oregon, they share invaluable insights and lessons lea…
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The Good, The Bad, & The Ugly: Hilton Waterfront Beach Resort
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19:30Podcast Description: Season 2, Episode 10 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team share their family trip experience at the Hilton Waterfront Beach Resort for the 4th of July. As hospitality professionals, it's essential to experience what other properties offer, an…
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Loyalty Programs and Independent Hotels: Insights from Stash Rewards
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35:29Podcast Description: Season 2, Episode 9 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team welcome special guest Audrey Yates, Vice President of Hotel Partnerships at Stash Hotel Rewards. Audrey brings her extensive background in travel and customer service to the show, shari…
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Strategic Design and Marketing: Insights from Pink Wall Designs
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39:34In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team are joined by special guests Erin Donnelly and Heather Loduca, Co-Founders of Pink Wall Designs. Erin and Heather share their expertise in transforming properties through strategic design and marketing. Meet Our Guests: Erin Donnelly brings a wealth of…
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Hotel DeNovo: A New Gem in Hilton's Tapestry Collection
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12:22In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team introduce the newest hotel in Hilton's Tapestry Collection, Hotel DeNovo. We believe this stunning property will soon be the number-one Hilton Tapestry hotel in the world. At Vibrant Management, we had the privilege of being the branding agency for thi…
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Exploring Unique Stays: From Floating Retreats to Vibrant Hotels
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28:34In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team share some of the coolest properties they've come across lately. Get ready to be inspired by these unique and captivating locations: Stay Ombi: Immerse yourself in secluded bliss and find serenity in nature’s embrace. Enjoy a unique stay on board your …
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Owner Opportunities: Must-Haves for Building a Successful Property
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26:38In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team discuss owner opportunities in the hospitality industry. Whether you're a new owner looking to start your property, interested in hospitality, or already up and running but feeling like you're missing something, this episode is for you. We reveal the t…
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Navigating OTAs: Maximizing Direct Bookings and Understanding Online Travel Agents
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24:53In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team dive into the pros and cons of Online Travel Agents (OTAs). They explore popular platforms such as Expedia, Booking.com, Airbnb, and VRBO, highlighting the benefits and drawbacks of each. It's crucial to drive direct bookings for your property because …
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Tech-Savvy Management: Top Software Picks for Streamlining Your Property
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34:24In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team reveal their top three favorite software tools to enhance operations at your property, complete with an invaluable bonus tip! Discover how PMS-WebRezPro, Akia's Text AI Feature, and Lynx Locks can transform your management practices and boost efficienc…
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A Day In The Life of a Virtual GM
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32:38In this exciting episode of the Virtual GM Podcast, we take you behind the scenes for a day in the life of a Virtual GM. Join your hosts Meagan and Cody Adent from the Vibrant Team as they delve into Meagan's insights and learnings from over three years of managing multiple properties virtually. Discover the unique challenges and rewards of running…
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Top 3 Travel Tips for Your Next Vacation
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31:22Welcome back to the Virtual GM Podcast! In Season 2, Episode 2, your hosts Meagan and Cody Adent from the Vibrant Team are here to catch you up on everything you've missed since the end of Season 1. We’ve got all the latest updates, insights, and stories to keep you in the loop and ahead of the curve in the hospitality world. Whether you're a bouti…
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Unlocking Hotel Success: Insights from a Revenue Maestro Nick Horgan of Amaze Insights
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47:23In this episode of the Virtual GM Podcast, we're joined by Nick Horgan, Chief Commercial Officer for Amaze Insights, a seasoned expert in maximizing revenue for hotels, management companies, and brands. Nick's career is a testament to his prowess in leveraging data to drive optimal decision-making and achieve remarkable results in the hospitality i…
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Hotel Smart Locks with Lynx CEO Reesha Shroff
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45:48Join us in this enlightening episode of Virtual GM as we sit down with the innovative and visionary Reesha Shroff, CEO and Co-founder of Lynx Automation. With over 12 years of experience as a tech-sales engineer and a distinguished education from The University of Chicago Booth School of Business, Reesha has led Lynx in revolutionizing property aut…
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Hospitality Education with Dr. Peter Ricci
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49:36Guys, we had the legend himself, Dr. Peter Ricci on the podcast today. Dr. Ricci is the Head of the Hospitality Management Department at Florida Atlantic University. Dr. Ricci is a hospitality industry veteran with over 20 years of managerial experience in segments including food service, lodging, incentive travel, and destination marketing. While …
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