Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Jamie Shanks-CEO of 3 companies | Track Signals with Pipeline Signals, license Social Selling IP with Sales for Life, facilitate Offshoring Talent with Get Levrg. We help founders and CEOs navigate the murky waters of scaling offshore talent.
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OutSource Agency Helping clients buy back their time
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Outsource My Content brings actionable content and social marketing advice every week. Get the right tips to take your business to the next level.
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Videos Produced and Edited by Lori Belche and / or John Belche. This podcast represents some of the videos produced by Lori Belche and John Belche of Somerset, MA. Please Note: Though many of the podcasts have aired on SATV, this podcast is in no way endorsed by SATV, SATV9 or Somerset Access Television Corporation. Outsource Creations, Inc. is responsible for this content.
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OA 487: The ‘AirBNB of Call Centers’ - with Claas van Delden of yoummday
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/487 yoummday In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Claas van Delden, the Chief Growth Officer for the yoummday platform. They chat about the yoummday model, the experience of managing a freelancer workforc…
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Unlocking Global Talent: The Power of Celebrating Diversity - Podcast Episode 34
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Episode 34 | Outsource to Profits Podcast Celebrate Diversity and Talent! Learn how to attract and retain top talent worldwide in our latest podcast episode! Dive into the importance of perks, benefits, and sweeteners to enhance your team's morale and productivity. Discover how celebrating diverse holidays like Eid can make a significant impact on …
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Growth Strategies for Professional Services Firms - Podcast Episode 33
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Episode 33 | Outsource to Profits Podcast In this episode of Outsource to Profits, Jamie Shanks interviews Brian Kerlin, the founder and CEO of Optitude. They discuss the challenges professional services firms face when transitioning from founder-led sales to scaled sales. They emphasize the importance of time management and having a repeatable pro…
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Control Costs and Maximize ROI with Offshoring - Podcast Episode 32
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Episode 32 | Outsource to Profits Podcast Welcome to another episode of Offshore to Profitsl! In this episode, our host Jamie Shanks sits down with Dustin Titus, Chief Digital Officer at Zoomer Media and President at Titus One. With vast experience in building and scaling agencies, Dustin shares invaluable insights on how offshoring can help busine…
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OA 486: High-Value Offshore Management Consulting - with Yoni Kozminski of MultiplyMii
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/486 MultiplyMii In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Yoni Kozminski, the Co-Founder and CEO at both MultiplyMii and Escala. They go into the nature and services of each company and even discuss how outsou…
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OA 485: Ukraine IT Outsourcing: Thriving Despite Extreme Adversity - with Maria Shevchuk of IT Ukraine Association
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/485 IT Ukraine Association In this week’s podcast episode, Derek speaks with Maria Shevchuk, the CEO of the IT Ukraine Association. They discuss the industry's growth and new technological developments. They even weigh in on the impact of the ong…
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OA 484: Representing 170k Graphic Artists - with Cap Hernandez of Philippine Graphic Artists
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/484 Philippine Graphic Artists This week’s episode of the Outsource Accelerator podcast has something a little different. Derek speaks with Cap Hernandez, co-founder of Philippine Graphic Artists (PGA), an online group composed of creative freela…
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Escape the Talent Dilemma: How Offshoring Can Transform Your Business - Podcast Episode 31
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Episode 31 | Outsource to Profits Podcast Feeling tied down by traditional hiring methods? Learn how offshoring roles can revolutionize your business strategy and save on operational costs. The struggle to find top talent within budget constraints can be frustrating. But what if there's a solution that not only slashes expenses but also boosts prod…
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OA 483: Call Center Excellence Through Culture - with Denys Dubner of WOW24-7
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/483 WOW24-7 In this episode of the Outsource Accelerator Podcast, Derek talks with Denys Dubner, the CEO of WOW24-7, a top-ranking call center services company with offices in Eastern Europe and Latin America. They talk about significant concerns…
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How VAs Can Leverage SOPs for Success - Podcast Episode 30
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Episode 30 | Outsource to Profits Podcast Learn how to effectively set up your VA and other offshore talent for success via SOPs Join us for an enlightening discussion as Jamie Shank & Don Markland reveal the keys to leveraging standards of procedures while outsourcing for maximum business growth. From recording detailed step-by-step procedures to …
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OA 482: Outsourcing Rising Star Sees Big Opportunity in High-Value Services - with Amir Borsok of Reliasourcing
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/482 Reliasourcing In this episode of the Outsource Accelerator Podcast, Derek speaks with Amir Borsok, the Head of Business Development at Reliasourcing. They discuss how Reliasourcing conducts its BPO-as-a-Service operations, managing quality ex…
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OA 481: Globalisation Conundrums And Future Potential - with Sondre Rasch of SafetyWing
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/481 SafetyWing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sondre Rasch, the Co-Founder and CEO of SafetyWing. SafetyWing offers “premium health insurance for remote companies and their global teams.” Derek and…
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Prospecting with Offshore Talent - Podcast Episode 29
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Episode 29 | Outsource to Profits Podcast Leaders often need more time for prospecting, impacting their company's growth. In this episode, Jamie shares his insights on how can someone reach 12000 leads a year by connecting with up to 50 leads each day. This episode also tackles this challenge, highlighting the value of first-degree LinkedIn connect…
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OA 480: A Silicon Valley Disruptor Takes on Outsourcing - with Alex Small of Catalyst BPX
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/480 Catalyst BPX This week’s episode of the Outsource Accelerator podcast has Derek speak with Alex Small, the co-founder and lead investor of Catalyst BPX. They talk about how Catalyst BPX operates to disrupt the BPO industry and contribute to a…
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Mistakes We Make With Offshoring - Podcast Episode 28
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Episode 28 | Outsource to Profits Podcast Small businesses that are struggling to keep up with a growing workload, might be unintentionally hindering your growth by overloading a single resource. This episode of Offshore to Profits explores the common mistake of resource overload, highlighting how legacy bias can lead to limited specialization and …
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OA 479: Industry Veteran Leads Next-Gen Outsourcing - with Jeff Blake of Satellite Office
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/479 Satellite Office In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Jeff Blake, COO of Satellite Office. They discuss the acceleration of the offshoring industry, Jeff’s fondness for working closely with clients, a…
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Leverage Content Marketing for Business Growth - Podcast Episode 27
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Episode 27 | Outsource to Profits Podcast In this episode of "Offshore to Profits," Jamie Shanks and Nazmul discuss the shifting landscape of content marketing. They highlight the importance of staying ahead of the curve and adapting to new mediums and styles of content. The conversation revolves around the need for organizations to experiment with…
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OA 478: Specialized B2B Sales Outsourcing: Strategy & Tactics - with David Kreiger of SalesRoads
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/478 SalesRoads In this episode of the Outsource Accelerator Podcast, Derek sits down with David Kreiger, the president of SalesRoads. SalesRoads is one of the leading B2B outsourcing and lead generation companies in the United States. David share…
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Are We Preparing the Offshore Talents? - Podcast Episode 26
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Episode 26 | Outsource to Profits Podcast Join Jamie Shanks and Nazmul Ahmed as they launch "Global Talent Mastery," a course equipping Bangladeshis to excel working with North American clients. Jamie and Nazmul discuss the cultural differences between Asia and North America, particularly in terms of communication styles, work expectations, and pro…
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OA 477: Agency Guru Leverages Outsourcing as Secret Sauce - with A.J. Lawrence of Beyond 8 Figures Podcast
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/477 Beyond 8 Figures In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore interviewed A.J. Lawrence, the host of the Beyond 8 Figures Podcast. A.J. is a former agency owner turned advisor who shared insights into his journ…
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Freeing Sellers from Administrative Tasks - Podcast Episode 25
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Episode 25 | Outsource to Profits Podcast Hear Jamie and Nazmul discussing how sellers can change their selling gaming by delegating their administrative tasks. Jamie shares his learnings from the Maple Summit, a gathering of CEOs and founders who combine extreme skiing with business discussions. One of the important key takeaways is the concept of…
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OA 476: Growth Through Acquisition & Future of Work - with Mike Larcher of Outsourced
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/476 Outsourced In this week’s podcast episode, Derek Gallimore spoke to Mike Larcher, the Founder and CEO of Outsourced. The episode delved into various aspects of the company, including how Mike's recent sale of his other business empowered the …
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OA 475: Fast-Growing Latino Outsourcing - with Jamie Nacach of Virtual Latinos
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/475 Virtual Latinos In this week’s podcast episode, Derek once again speaks with Jaime Nacach, the CEO and founder of Virtual Latinos. They catch up on how Virtual Latinos has been doing in the past year, the continued rise of Latin America’s out…
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Choose Offshoring Early and Avoid Layoffs Later - Podcast Episode 24
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Episode 24 | Outsource to Profits Podcast Cut costs, not careers—efficiency without the layoffs dilemma. In this episode of "Outsourced to Profits," we explore a better way: offshoring. We’ll delve into the challenges of traditional layoffs and show you how building a lean, agile team through strategic offshoring can save you money, boost efficienc…
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OA 474: Doing Outsourcing Right - with Dean Pascoe of Boomering
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/474 Boomering In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore talked to Dean Pascoe, the President and Owner of Boomering Incorporated. Boomering is an outsourcing firm located in Clark, Pampanga, just outside of Metr…
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How Offshoring Buys Back Your Time - Podcast Episode 23
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Episode 23 | Outsource to Profits Podcast In today’s episode, Nazmul and Jamie discuss the downsides of lengthy hiring processes in businesses, emphasizing the wasted time and costs. Jamie also highlights the high employment opportunity cost in North America and encourages founders to be cautious when hiring. They stress the value of offshore talen…
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OA 473: From Outsourcing Executive to BPO Founder - with Timothy Witucki of Omada One
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/473 Omada One In this week's podcast episode, Derek Gallimore talked to Timothy Witucki, the CEO and Co-founder of Omada One. The episode delves into Timothy's journey as he transitioned from being an industry executive to starting his own outsou…
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OA 472: An Operations Manager’s Perspective of Outsourcing - With Derline Perez of SixEleven BPO
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/472 SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez. Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office oper…
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Offshore of Profits: Guide to 2024’s Business Profitability - Podcast Episode 22
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Episode 22 | Outsource to Profits Podcast Jamie Shanks and Nazmul, the dynamic duo behind the groundbreaking book, "Offshore to Profits." In this engaging podcast episode, they dive into the heart of their latest literary venture and unveil why it's a must-have resource for founders and CEOs alike. Jamie and Nazmul kick things off by highlighting t…
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OA 471: High-Touch Offshore Staffing Model - with Dom Procter of Outsourced Staff
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/471 Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia. The conversation delved into developing an…
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Founders Checklists & Levering Offshoring in 2024 - Podcast Episode 21
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Episode 21 | Outsource to Profits Podcast Forget the hustle, ditch the endless to-do lists, and ditch the burnout! 2024 is all about crushing your goals with laser focus and a sprinkle of magic. Join Jamie and Nazmul as they spill the tea on secret founder strategies that'll turn your 2024 checklist into a victory lap. Imagine this: markets bowing …
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Dominate 2024 with Sales Support the Sales Game-Changer! | Podcast Episode 20
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Episode 20 | Outsource to Profits Podcast In this dynamic podcast, industry titans Jamie Shanks and Nazmul Ahmed delve into the transformative realm of "Sales Support as a Service." Jamie, a visionary in the sales domain, shares the genesis of his groundbreaking idea and its potential to revolutionize how sales professionals operate in today's fast…
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OA 470: Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/470 Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC). The conversation explored Executive Boutique Call Center's rebran…
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Discover Bangladesh with Me! | Podcast Episode 19
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Episode 19 | Outsource to Profits Podcast Embark on a delightful journey with Jamie Shanks as he recounts vivid tales from his memorable three-day adventure in the heart of Bangladesh! Brace yourself for an insider's view into the rich tapestry of Bangladesh's culture, a mosaic of traditions, colors, and hospitality that defines this incredible nat…
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OA 469: Bangladesh’s Booming Outsourcing Industry - with BACCO President Wahid Sharif
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/469 BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolut…
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Virtual Assistants Transforming Your Workload to Productivity | Podcast Episode - 18
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Episode 18 | Outsource to Profits Podcast Summary: In this podcast, Nazmul Ahmed and Jamie Shanks delve into the trend of CEOs and founders turning to virtual assistants and offshoring. They recount discussions at recent networking events where top leaders sought ways to improve profits amid rising costs and remote work changes. The big idea? Deleg…
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OA 468: Interview with Derek: Outsourcing, Ethics, Africa & Opportunity - with Valerie Bowden of CRDLE.com
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/468 CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on…
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Outsourcing Payments Navigating the Challenges and Finding Solutions | Podcast Episode 17
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Episode 17 | Outsource to Profits Podcast About The Guest(s): Nazmul is a business owner based in Bangladesh. He has experience in outsourcing and has worked with various payment processing tools. Summary: In this episode of Outsource to Profits, Jamie and Nazmul discuss different methods of payment processing for outsourcing. They share their expe…
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OA 467: Full-Time & By-The-Hour BPO Solutions - with Natcho Angelo of Kuubiik.
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/467 Kuubiik In this week's podcast episode, Derek Gallimore spoke to Natcho Angelo, the Co-Founder and CEO of Kuubiik. Kuubiik is an outsourcing company that provides full-time and hourly staffing solutions with a remote global workforce. The dis…
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Sail to Success: Crafting a Win-Win Offshore Management Plan! | Podcast Episode 16
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Episode 16 | Outsource to Profits Podcast In this lively episode, Jamie and Nazmul tackle the keys to turbocharging your offshore team's productivity! Dive into their upbeat conversation for practical insights on managing and controlling your team's efficiency. From clever time management tips to ensuring everyone's on the same page, Jamie and Nazm…
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OA 466: Remote Pioneer Takes Outsourcing to Mid-Market America - with Catherine vanVonno of 20Four7VA
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/466 20Four7VA In this podcast episode, Derek Gallimore talked with Catherine vanVonno, the President and CEO of 20Four7VA. 20Four7VA is a US-based virtual assistant services company. Their virtual assistants can be hired for tasks like bookkeepin…
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The Art of Offshore Marketing: Dream Team | Podcast Episode 15
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Episode 15 | Outsource to Profits Podcast In this exciting episode, we're diving deep into the world of marketing with Nazmul Ahmed, the Fractional Chief Marketing Officer (CMO) for Getlevrg and Pipeline Signals, alongside the visionary CEO of these companies, Jamie Shanks. They've teamed up to bring you a treasure trove of insights from their offs…
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OA 465: Mastering Culture Across Six Countries - with Spencer Cannon of Buwelo
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465 Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon di…
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Mastering Offshore Digital Prospecting: The Inside Scoop | Podcast Episode - 14
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Episode 14 | Outsource to Profits Podcast Are you wondering how digital prospecting works and how it can help you generate more sales leads? In this episode, we've got you covered. In this episode, discover insights from Nazmul Ahmed, the Fractional CMO of Getlevrg and Pipeline Signals, along with CEO Jamie Shanks. They delve into offshore digital …
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OA 464: Technology Meets Staff Outsourcing - with Piash Alam of Wing Assistant
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464 Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolutio…
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Benefits of Project Managers and QA Managers for Businesses | Podcast Episode - 13
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Episode 13 | Outsource to Profits Podcast This engaging podcast episode of "Outsource to Profits," explores the critical role of project managers from various perspectives, including that of a founder and a marketing leader. The hosts, Nazmul and Jamie, emphasize the importance of project managers in optimizing productivity, streamlining processes,…
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OA 463: High-Performance Offshore Staff - with Dan Roggenkamp of Set Up My Offshore
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463 Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippi…
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Prospecting Made Easy Learn from the Experts at ’Outsource to Profits’ | Podcast Episode - 12
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Episode 12 | Outsource to Profits Podcast Are you struggling to find new clients? "Outsource to Profits" has got you covered! In this episode, Nazmul and Jamie Shanks, CEO of Getlevrg, Pipeline Signals, share their expertise on prospecting. They stress the importance of distinguishing leads from prospects and highlight the significance of storytell…
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OA 462: Nearshore LatAm IT Developers from Colombia – with Paula Tellez of BetterWay Devs
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462 BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company. BetterWay Devs specializes in IT development and other technical roles, strongly emphasiz…
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OA 461: From Upwork Freelancer to Employer of 350 Staff - with Harold Rey Ladaran of SPLACE BPO
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461 SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach …
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