Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.
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This series of programs for education IT professionals covers unified communications topics and applications.
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1
Sophistication Meets Simplicity
12:35
12:35
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12:35Learn about the benefits of Cisco Unified Communications Manager Business Edition 3000 for mid-sized business.De către Cisco Systems
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1
Cisco Smart Business Architecture for Midsize Organizations
10:17
10:17
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10:17Listen in as we chat with Distinguished Communications Architect Graham Gudgin about the intersection of communication and collaboration technologies with this modular network architecture designed for the needs of businesses with up to 1000 employees.De către Cisco Systems
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1
Introducing Cisco User Connect Licensing: A New Way of Licensing Cisco Unified Communications products
8:01
8:01
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8:01Licensing Cisco Unified Communications products is simpler and more flexible than ever. Learn more about Cisco User Connect Licensing, a new user-based licensing model.De către Cisco Systems
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Coupled with Cisco Unified Communications Manager, Cisco Emergency Responder surpasses traditional PBX capabilities by introducing user or phone moves and changes at no cost, and dynamic tracking of user and phone locations for emergency 9-1-1 safety and security purposes. Learn more in this discussion with the product managers.…
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1
Collaboration Centers and Integration with Leading Learning Management Systems
7:57
7:57
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7:57Bob Lee, Cisco Education Solutions Marketing Manager, discusses WebEx and Blackboard Integration in the classroom.
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1
Enhanced Solutions for Classroom Communications
9:19
9:19
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9:19Chris Barwick, Cisco Public Sector Regional Manager and Ken Bywaters, Berbee, discuss utilizing Berbee Informacast and Atlas IP speakers in the classroom.
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1
Simple, Affordable Licensing: Cisco Unified Workspace Licensing
6:46
6:46
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6:46Learn how Cisco Unified Workspace Licensing simplifies the acquisition and management of Cisco Unified Communications, while providing everyone in your organization with a rich and complete communications experience.De către Cisco Systems
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Cisco Unity Connection voice messaging can make your business more productive. Learn all about the valuable user and administrator features.De către Cisco Systems
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1
Cisco Unified Communications Software Subscription
8:36
8:36
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8:36Learn how to improve your Cisco Unified Communications business value and return on investment through Cisco Unified Communications Software Subscription.De către Cisco Systems
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1
Cisco Unified Communications Services
18:58
18:58
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18:58Learn how Cisco Unified Communications Services can help accelerate true business advantage.De către Cisco Systems
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1
Unified Communications and Payment Card Industry Compliance
13:34
13:34
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13:34Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements.De către Cisco Systems
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1
Cisco Unified Customer Voice Portal
8:21
8:21
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8:21This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience.De către Cisco Systems
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This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition.De către Cisco Systems
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1
Address Outbound Campaign Management Challenges
9:45
9:45
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9:45Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program.…
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Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution.De către Cisco Systems
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1
Interactive Voice Response: Cisco's Perspective
13:47
13:47
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13:47Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems.De către Cisco Systems
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1
Cisco Unified Communications Manager Business Edition - SMB Solution Overview
14:33
14:33
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14:33A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from.De către Cisco Systems
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1
Unified Communications in the Branch Office
23:38
23:38
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23:38Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office.De către Cisco Systems
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1
Q2 Update for Unified Communications Solutions
15:26
15:26
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15:26An update on Unified Communications Solutions for the analyst community covering Q2. Host Andy Leong talks with Mike Fratesi.De către Cisco Systems
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1
Unified Communications: Q2 Update for Contact Center
15:09
15:09
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15:09An update on Contact Center Solutions for the analyst community covering Q2.De către Cisco Systems
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1
Unified Communications: Presence in the Contact Center
9:18
9:18
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9:18How presence technology can improve the operations of a Contact Center.De către Cisco Systems
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1
Unified Communications: Contact Center Express
16:01
16:01
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16:01Contact Center "in a box" for up to 300 agents.De către Cisco Systems
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1
Unified Communications: Contact Center Reporting Solutions
11:27
11:27
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11:27With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio.De către Cisco Systems
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1
Unified Communications: Interoperability Lab
8:13
8:13
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8:13Customers can get help with voice interoperability through the Cisco Interoperability Lab.De către Cisco Systems
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1
Unified Communications: Network Security
11:26
11:26
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11:26Recommendations for securing Unified Communications networks.De către Cisco Systems
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1
Unified Communications: Presence Federation
14:56
14:56
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14:56A high level overview of Presence Federation.De către Cisco Systems
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A general overview of Cisco's Contact Center User Group. Learn how to become a member as well find out the value and benefits of the membership.De către Cisco Systems
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1
The Business Value of Unified Communications for Customers
14:28
14:28
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14:28Customers can learn about the business benefits and value of Unified Communications Solutions and Products. Host Manjula Talreja talks with Bryan Tantzen.De către Cisco Systems
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Speech Connect for Cisco Unity is a speech-enabled automated attendant for the enterprise. Learn more in this discussion with the product managers.De către Cisco Systems
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1
Unified Communications: System Release 6.1
13:52
13:52
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13:52A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.De către Cisco Systems
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