Ban the Banhammer - Episode 28 Scott and Randy discuss the (mis)use of the various forms of the "ban" tool, and provide alternative techniques. Show Links It's Almost Impossible to Rehabilitate an Online Troll, Steve Brock Director of Moderation Services at Mzinga Building Web Reputation Systems SMC Epsiode 14: LinkedIn's Scarlet Letter #CMAD prese…

Responsibility.com - Episode 27 Social Responsibility and Social Platform Providers Description Marc, Scott, and Randy talk about recent changes at social platform companies as they wrestle with the ethics of their customers causing conflict, such as racism/sexism in AirBNB and Nextdoor. Links Airbnb, a Silicon Valley Titan, Breaks Ranks in Admitti…

Why Comments Suck - Episode 26 Scott and Randy tear into the history and problems of comments on "news" sites, and identify the most overlooked problem. They then talk about current and future solutions (well, other than just giving up an shutting down.) Show Notes Links Popular Science -"Why We're Shutting Off Our Comments" -Sept 23, 2013 Shadow o…

Amplifying Influencers - Episode 25Who is the mayor of your topic? Description Part 4 of our Social Network Analysis Series. In this episiode, Marc details how seeking out specific influential people, or mayors, in your topic areas can lead to better engagement with new networks of people. We discuss how to find, connect, and engage with these mayo…

Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] - Episode 24 I'm Randy Farmer, and this is another episode from the vault... This time: Two Recipes for Stone Soup [A Fable of Pre-Funding Startups] This is group reading of a post from Habitat Chronicles originally published in 2008, it was then lost in a drive crash and recovered in 201…

Quantifying Empathy - Episode 23 Twitter Hearts and Facebook Reactions TL;DR - You KNOW Marc, Randy, and Scott couldn't let Twitter messing with Favorites and Facebook Reactions go without some spirited discussion. Facebook is testing emoji reactions - this is the ‘dislike button’ by Owen Williams @ TNW Hearts on Twitter on the Twitter Blog. RECLAI…

Best Practices: Starting Enthusiast Communities - Episode 22 Photo taken at OCTribe With this episode we embark on a series of "Best Practices" looking at the entire online community lifecycle - from ideation to creation though early growth to maturation|transition|transformation and even on to end-of-life. It's a big, hairy, ambitious goal - so le…

The Rise and Fall of a Comment Empire - Episode 21 This is the third in our series of episodes critiquing Huffing Posts changes in commenting policies and technology. This time, we interview an insider: Justin Isaf who was in charge of community at HuffPo in 2011 and 2012. Links Amy Jo Kim, (@amyjokim) from Shufflebrain provides today's opener. Our…

Forumcon 2014 Musings, Part 2 - Episode 20 We're back after a long hiatus. We missed you! Scott and Randy contunue sharing thoughts and observations inspired by ForumCon 2014, held in June. This time focusing on the transformation of the industry driven by mobile (keyboardless) devices. Episode Summary: Greetings from Susan Tenby from Caravan Studi…

Forumcon 2014 Musings - Episode 19 Scott and Randy share thoughts and observations inspired by ForumCon 2014, held in June. Episode Summary: Greetings from @themaria Maria Ogneva from SideCar Upcoming Conference: FeverBee's Sprint October 29-30, 2014 Upcoming Conference: CMX Summit November 13, 2014 ForumCon Organizer Lucy Bartlett rocked it. The p…

Social is Big Data: Get Scala! - Alexy Khrabrov - Episode 18 After a greeting from @David Spinks and updating our previous episodes about Huffington Post comments and Facebook reach, Scott and Marc speak with Alexy Khrabrov from By The Bay (http://bythebay.io) introducing the Scala programming language for large social datasets. Facebook responds t…

What does your hashtag look like - Lee Rainie from Pew Internet Research - Episode 17 Scott and Marc speak with Lee Rainie from Pew Internet Research about the new report Mapping Twitter Topic Networks: From Polarized Crowds to Community Clusters and how its findings can be used to better understand and grow online communities. Lee Rainie - Directo…

Your hosts - Scott, Randy, and Marc discuss recent very public changes to Facebook reach as an indicator that companies may be looking in all the wrong places to connect with their community. Or is it audience and what's the difference anyway? See SocialMediaClarity.net for a full transcript of this episode. Crystal Coleman (@thatgirlcrystal), from…

Bryce Glass returns to the show to join Scott and Randy interviewing Matt Leacock: A mild mannered UX designer by day ... but after hours he uses his super-powers to design award-winning boardgames. You may have played one of his most popular games; Pandemic!, Roll Through the Ages, or Forbidden Island... Matt talks about how he takes the lessons a…

Marc, Scott, and Randy discuss LinkIn's so-called SWAM (Site Wide Automatic Moderation) policy and Scott provides some tips on moderation system design... [There is no news this week in order to dig a little deeper into the nature of moderating the commons (aka groups).] Additional Links: John Mark Troyer, Social Media Evangelist at VMware shares h…

Thriving Online with Howard Rheingold - Episode 13 Marc, Scott, and Randy interview Howard Rheingold - critic, writer, and teacher; his specialties are on the cultural, social and political implications of modern communication media such as the Internet, mobile telephony and virtual communities. Links and transcript are available at http://socialme…

In this, our first Q&A episode, we answer a question from Ryan Crowe @doctorcrowe of Twilio, who asked us about what resources we use to keep up with our social media related areas of expertise. Randy, Scott, and Marc provide some tips, tricks, and a brief resource list. Transcript available at http://socialmediaclarity.net…

Scott and Randy interview danah boyd about her book It's Complicated: the social lives of networked teens, coming out February 25th and available for preorder now.

Marc, Randy and Scott discuss the inherent weaknesses of social sharing on the internet, and how recent NSA revelations have pushed privacy issues into the mainstream.De către Social Media Clarity

We take a short, but deep, dive with Dr. Paul Resnick - a leading researcher (papers) in incentive based design, recommender, and reputation systems. For our tip, Scott describes concrete steps for effectively using his book Building Successful Online Communities: Evidence-Based Social Design, which is a MUST READ for all online social product desi…

Stories from The Vault #1 We're experimenting with a new special episode format! On occasion, your hosts will draw from their personal experiences and tell a social media story. We're still experimenting from the format, so please let us know what you think in the comments. Our first story from the vault is from Randy Farmer's story about community…

With big announcements from the game console companies, live-streaming has been thrust into the mainstream. Join us as we discuss the phenomenon with lead researcher T.L. Taylor and a full-time streamer Trump.De către Social Media Clarity

An interview with Chip Morningstar (and podcast hosts: Randy Farmer and Scott Moore) who created and ran the first MMOs/Virtual Worlds. This segment focuses on the emergent social phenomenon encountered the first time people used avatars with virtual currency, and artificial scarcity.De către Social Media Clarity Podcast

This episode we talk about the emerging idea of the social economy and how it interacts with the commons: existing crowdsourcing and volunteer-supplied content and resources . See http://socialmediaclarity.net for show notes, and a transcription of this episodeDe către Randy Farmer

This episode we talk about web influence - what is is, how you measure it, and what you can do with it. See http://socialmediaclarity.net for show notes, and a transcription of this episodeDe către Social Media Clarity Podcast

[See http://socialmediaclarity.net for links and transcriptions.] Second of two shows on Identity and Content Abuse Mitigation. News: Huffington Post to require ID to post, says “It’s good for you!” [Part 2] Topic: Interview with Dr. Bernie Hogan of the Oxford Internet Institute - He says pseudonyms are important! Tips: Where to get IDs - for your …

Huffington Post to require ID to post, says "It's good for you!" We beg to differ!De către Social Media Clarity Podcast

Episode 1: News: Is Facebook limiting access for apps to user data? Topic: What is a social network, why should a product designer care, and where do you get one? Tip: NodeXL - Instant Social Network Analysis Links: http://nodexl.org http://nodexlgraphgallery.org/ http://socialmediaclarity.netDe către Social Media Clarity Podcast