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The PIO Podcast is a platform for Public Information Officers (PIO's) and Public Affairs Officers (PAO's) in public sector organizations, including Police, Fire, EMS, FEMA, state, local, and federal government organizations. The podcast aims to facilitate learning, growth, and discussion of issues that PIO's/PAO's may encounter within their profession. If you would like to support the podcast and connect with other PIO's/PAO's, please email us at thepiopodcast@gmail.com.
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Send us a text Every organization faces the challenge of accelerating change. We help you turn that challenge into an opportunity. Kotter pioneered the science of change through decades of Harvard research and real-world experience. Transformation powered by Kotter gets to the heart of business problems quickly – delivering new levels of performanc…
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Send us a text Lexi Qass’uq Trainer (Cup’ik/Yup’ik) is a communications and storytelling professional. As an Alaska Native woman, Lexi is passionate about giving back to her community and preserving her cultural heritage. She actively incorporates her traditional values into her work, ensuring her strategies are effective, culturally appropriate, a…
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Send us a text Lt. Patrick Juliano began his career with the Palm Coast Fire Department in 2006 as a Volunteer Firefighter and became a career firefighter in 2008. He earned his Firefighter Certification from First Coast Technical College, obtained his EMT Certification in New York, and completed his Paramedic training and Associate Degree at Dayto…
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Send us a text Zack Seipert is the Marketing & Communications Specialist for the Central Utah Water Conservancy District and co-author of “The Most Amazing Marketing Book Ever.” Zack knows how to get important messages seen, heard, and understood in today’s fast-paced world. He has a bachelor’s degree in Digital Marketing from Utah Valley Universit…
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Send us a text Sarah Lux earned a bachelor’s degree in Anthropology from the University of Central Florida and a master’s degree in public relations from Full Sail University. Sarah has practiced Public Relations for ten years, focusing on community education, government affairs, and crisis communications. She is part of the Florida Association of …
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Send us a text Laura McElroy is an award-winning journalist and communication strategist with 33 years of experience. She has managed high-profile crises and large events, like the Republican National Convention and Super Bowl XLIII. She consults for government agencies and major companies, develops communication strategies, and provides executive-…
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Send us a text Anna Smith is the Public Information Officer for Morehead City, NC, and has more than a decade of professional communications experience. She graduated from Penn State with a degree in Print Journalism and Spanish before moving to North Carolina in 2011. She enjoys disseminating information on the city’s departments, including Fire-E…
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Send us a text Captain John Vik is a native of Lancaster County, Nebraska and began working in law enforcement through the military. He served in the 155th Security Forces Squadron of the Nebraska Air National Guard from 2001 – 2007 including time on active duty in support of Operations Noble Eagle & Enduring Freedom. He joined the Lancaster County…
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Send us a text Kristi is a former newspaper reporter with 15 years of experience leading and supporting crisis communications, cofounder and executive communications, external and internal communications, community relations, media relations, and more for Fortune 500 companies, local government, in-house, and agencies. She is the director for the O…
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Send us a text Lisa Glass is the Team Lead of communications & Engagement for the Bay of Plenty Civil Defence Emergency Management Group office in New Zealand. She is a Certified Emergency Manager (CEM) and a National Emergency Management Response Team (NZ EMAT) member. Lisa is the first person outside the United States to be selected for the FEMA …
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Send us a text Sonu Wasu is currently working as a Public Information Officer for the City of Chandler Police Department. She previously worked as the Public Safety, PIO for the Town of Queen Creek, where she helped put together a campaign to launch the Queen Creek Police Department and served as the Town’s first PIO for Police & Fire. Sonu has als…
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Send us a text Maren McKay is the Public Affairs and Communications Manager for the Lynnwood Police Department! She comes from a strong broadcast journalist background after reporting in two bureaus in Northwest Montana. She reported during the height of COVID and BLM and broke stories to people around the state. After reporting, she switched to pu…
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Send us a text Cynthia McLaughlin serves as the Public Information Officer for the Sarasota Police Department under the Office of the Chief of Police, a role she assumed later in 2023 after joining the department in January of the same year. In this capacity, Cynthia develops, implements, and evaluates communication strategies and public informatio…
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Send us a text Kim Clark (she/her) helps communicators discover and own their unique DEI narrative. She works with communicators to combine the power of communications with the possibility of diversity, equity, and inclusion to create stronger and safer workplace cultures for every employee and increase trust and reputation with their audience. She…
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Send us a text Hillary Mintz serves as the Public Information Officer for Waukesha County. She joined the County in 2023 after spending over a decade as a trusted journalist for WISN-TV, the local ABC affiliate in Milwaukee, where she covered news across Southeast Wisconsin. In her role as PIO, Hillary works in the County Executive’s Office, where …
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Send us a text Scott Thomsen has served on the board of the NAGC for eight years, including previous roles as president-elect and communications director. He is the director of communications and public affairs for the Ventura County (California) Fire Department, overseeing the public information officers, community education, and community engagem…
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Send us a text Greg Matusky is a passionate student of human communications and how it powers our culture, economy, and future. As CEO of Gregory FCA, one of the 40 largest PR firms in America, he has helped develop the communication skills of hundreds of professionals, providing them with insights from more than 40 years of experience in storytell…
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Send us a text Michael Sugrue began his law enforcement career in the United States Air Force as a Security Forces Officer in 1998. As a Security Forces Officer, Michael specialized in Law Enforcement, Global Force Protection, Anti-Terrorism, Nuclear Security, Foreign Air Field Assessments and Air Base Ground Defense. Michael served in a variety of…
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Send us a text Stephanie "Steph" Bishop currently serves as a Public Information Officer and member of the Command and General Staff of California Interagency Incident Management Team 4 (CIIMT 4), a Federal Type 1“All-Hazards” Incident Management Team. Stephanie serves as the lead managing and mentoring other Public Information Officers to establis…
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Send us a text Dr. Jonathan Schwabish is an economist, writer, teacher, and data communications expert. He is considered a leading voice for clarity and accessibility in how analysts, researchers, and scholars communicate their findings. Across four books, he has provided a comprehensive guide to creating, communicating, and distributing data-rich …
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Send us a text Darren Wright is currently the Public Information Officer for Oro Valley AZ Police. He retired from the Washington State Patrol as a Sergeant, after serving 31 years. His final assignment was the Headquarters Public Information Officer (PIO), where he handled major media inquiries, statewide impact incidents and oversaw the district …
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Send us a text Keaira Turner has a knack and passion for managing brands for companies and building strategic communication that helps bridge the gap between organizations and their consumers. Keaira attended the University of Alabama at Birmingham and graduated in December 2016 with her bachelor’s degree in communication studies. Deciding to furth…
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Send us a text Lisa Farbtein Lisa Farbstein is a dynamic, results-focused, creative veteran media relations/public affairs professional with more than 30 years of experience. She has been a spokesperson with the Transportation Security Administration for 13 years and is currently responsible for covering seven states, including seven of the largest…
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Send us a text Allison Waters-Merritt has worked with the Putnam County Sheriff’s Office in Florida for 6 years as the agency's sole Public Information Officer. Before working as a PIO, Allison worked for 27 years in newspapers, starting as a photojournalist before moving to advertising, special sections editor, and news editor. She has a journalis…
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Send us a text Keith Thornton, a public safety expert with almost 25 years of experience, has a diverse community service background. From volunteering as a firefighter, emergency medical technician, police officer, and 911 dispatcher to his current role as a public safety account executive in the private sector, Keith's dedication to public safety…
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Send us a text Christopher Cook was appointed in 2022 as the Chief of Police for the City of White Settlement, Texas, a suburb of 21,000 residents in Western Tarrant County and nestled in the Dallas-Fort Worth Metropolitan Area, the 5th largest in the U.S., with almost 7 million residents. Prior to that, he served as a Deputy Police Chief for the A…
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Send us a text Ashley McDonald, MPIO is Public Relations/Communications Manager for the North America Fleet Division of Corpay in Brentwood, Tennessee. Before moving into the private sector, she served as public information officer for Murfreesboro Fire Rescue and Rutherford County Fire Rescue departments (Tennessee) for ten years collectively. She…
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Send us a text Transparency: The New Buzzword of the 21st Century” In this episode, we discuss how law enforcement agencies define transparency and how agencies should work to be as transparent as possible. The panelists for this discussion include: Nelly Miles Adamy Myrick Katie Nelson Tamron Olden Gary Woodruff We asked our five panelists these q…
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Send us a text Lauren Reimer has been the Public Information Officer for the Pinal County Sheriff's Office since Nov 2019. Pinal County is located between Phoenix and Tucson, Arizona. Prior to her time as PIO, Lauren spent seven years as a news reporter in various cities, lastly Phoenix, Arizona. Sam Salzwedel has been the primary video creator and…
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Send us a text Jan McInnis is a keynote speaker, comedian, comedy writer, and author. She has written for Jay Leno’s Tonight Show monologue as well as many other people, places and groups – radio, TV, syndicated cartoon strips, guests on the Jerry Springer show (her parents are proud). For 20+ years she’s traveled the country as a keynote speaker a…
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Send us a text Kith’s President, Stephanie Craig, has built her reputation as a crisis expert by guiding some of the world’s most prominent people and organizations through their most trying moments. Combining her deep experience in politics, media and business, she mitigates crisis, repairs reputations and inoculates against future crises. Prior t…
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Send us a text Todd Fox is the Founder and Managing Director of the Close Protection Corps, a specialized services firm that works with celebrities, dignitaries and C-suite executives in challenging environments. The company was founded in 1999 with initial services focused on the Latin market. Fox’s company became known for protective service oper…
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Send us a text She was the first female to ever achieve the rank of Major and Jenell Atlas was the first female captain ever placed over the Indiantown substation. Jenell Atlas is an award-winning officer; as Public Information Officer, she regularly took interviews from national news organizations (Good Morning America, New York Times, etc..) abou…
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Send us a text Amazon - A Practical Guide to Starting Your Own PR Firm Liselle serves as founder and president of DeGrave Communications, a boutique public relations firm, and podcaster for the “PRessing On in Public Relations” podcast. Having grown up with Cuban refugee parents, her drive to create and live the American dream has always been roote…
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Send us a text Sgt. English has been with the Joliet Police Department for nearly 25 years and has held the role of Public Affairs Sergeant at my department for the past 3.5 years. Sgt. English is the Assistant Commander of our Crisis Negotiator Team, a member of our peer assistance team, and a member of our department’s pipes and drums band. Outsi…
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Send us a text Shelley Lynch joined the FBI as the Public Affairs Officer for the Charlotte Division in 2011. She has handled many high-profile cases and countless investigations of fugitive and missing children in North Carolina. Lynch assisted with crisis communications after the Boston Marathon Bombing and the Pulse nightclub shooting in Orlando…
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Send us a text Recently retired Chief Gary Woodruff is a 40-year law enforcement veteran, serving in the US Army Military Police/Criminal Investigations Division, Frankfort (IN) Police Department, and Lawrence (IN) Police Department. Gary started his career in 1983, joining the US Army Military Police, where after completing Basic Training & MP Sch…
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Send us a text Ashley Turner, APIO is an award-winning Social Media Manager and Public Information Officer renowned for her crisis communication and social media expertise. With a focus on customer-centric strategies, she has elevated trust and service delivery in calm and challenging situations. Leading a team of 50 social media administrators acr…
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Send us a text Brent Weisberg is the communications administrative director for the Salt Lake City Police Department. Weisberg joined the department in July 2021 after spending three years as the communications director for the Multnomah County District Attorney’s Office in Portland, Oregon. Prior to his time overseeing strategic communications for…
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Send us a text Scotty Leamon is the Public Safety Information Officer for the Coconut Creek Police Department, and Coconut Creek Fire Rescue. Born in Athens, Tennessee, he graduated from Middle Tennessee State University in 1998 with a degree in Mass Communications. He spent nearly 15 years as a TV reporter, working in Bowling Green, KY (WBKO), Myr…
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Send us a text Cara Cruz is a former broadcast journalist with close to 20 years of experience as a producer and reporter with the Canadian Broadcasting Corporation in Vancouver, Toronto, and Washington, D.C. She has been with the City of Pittsburgh since 2019 as a Public Information Officer for the Department of Public Safety, which includes Pitts…
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Send us a text After working in local news for nearly a decade, Alexa decided it was time to use her strategic communication storytelling skills for a new and meaningful cause. Currently, she am responsible for telling the story of the Indianapolis Metropolitan Police Department (IMPD) as their Chief Communication Officer. She also has the honor of…
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Send us a text Irene Mahoney joined the Mesa Arizona Police Department in 2018 after more than 15 years in the news business. As an Executive Producer and News Director, Irene managed newsrooms across the country, in various markets including Los Angeles, Boston, San Diego and Portland. She is a multiple Emmy Winner, Peabody Award recipient and has…
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Send us a text Julie Mann has worked over three decades as an award-winning journalist in the city of Chicago and suburbs as a reporter, anchor and managing editor of WBBM Newsradio. She was named one of the 10 Most Powerful Women in Chicago Journalism in 2014, 2017, and 2019. In 2021, she accepted the Public Information Officer position with Kane …
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Send us a text Jenny Weekes is a marketing strategist and owner of Hartwood Creative, where she helps agencies elevate their online presence. With more than 20 years in the fire service, she educates agencies on how to serve their community at the highest level through training and coaching. Throughout her fire service career in Washington State, s…
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Send us a text Jesse Carr is the Senior Public Information Officer with the Dallas Police Department and Sergeant in the United States Marine Corps Reserve. With a Bachelor of Arts in Journalism from Southern Methodist University (SMU), Jesse’s expertise includes roles in community engagement, media relations, and crisis response. Support the show…
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Send us a text Kayla has been with the Tempe Police Department since August 2016. Prior to my police years, I worked in the hospital, specifically the ER, for ten years on the administration side before making the change to policing. Most of my police career has been in patrol. I have held many ancillary duties from the Mounted Unit, SVU liaison, I…
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Send us a text Erika Thomas is the Public Information Officer Manager for the Lincoln Police Department in Lincoln, Nebraska. Prior to starting at LPD in March 2023, Erika spent 20 years working in TV and radio as an award-winning journalist. She was most recently the evening anchor for the CBS affiliate in Northwest Arkansas. Email: lpd3627@cjis.l…
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Send us a text As the Public Information Officer for the Town of Summerville, SC, my passion for effective communication and commitment to the community drives my work as a PIO. With over six years of experience, Christopher has a proven track record of success. Christopher has led projects such as rebranding initiatives, website redesigns, crisis …
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