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Advances in Care
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1 Advancing Cardiology and Heart Surgery Through a History of Collaboration 20:13
20:13
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On this episode of Advances in Care , host Erin Welsh and Dr. Craig Smith, Chair of the Department of Surgery and Surgeon-in-Chief at NewYork-Presbyterian and Columbia discuss the highlights of Dr. Smith’s 40+ year career as a cardiac surgeon and how the culture of Columbia has been a catalyst for innovation in cardiac care. Dr. Smith describes the excitement of helping to pioneer the institution’s heart transplant program in the 1980s, when it was just one of only three hospitals in the country practicing heart transplantation. Dr. Smith also explains how a unique collaboration with Columbia’s cardiology team led to the first of several groundbreaking trials, called PARTNER (Placement of AoRTic TraNscatheteR Valve), which paved the way for a monumental treatment for aortic stenosis — the most common heart valve disease that is lethal if left untreated. During the trial, Dr. Smith worked closely with Dr. Martin B. Leon, Professor of Medicine at Columbia University Irving Medical Center and Chief Innovation Officer and the Director of the Cardiovascular Data Science Center for the Division of Cardiology. Their findings elevated TAVR, or transcatheter aortic valve replacement, to eventually become the gold-standard for aortic stenosis patients at all levels of illness severity and surgical risk. Today, an experienced team of specialists at Columbia treat TAVR patients with a combination of advancements including advanced replacement valve materials, three-dimensional and ECG imaging, and a personalized approach to cardiac care. Finally, Dr. Smith shares his thoughts on new frontiers of cardiac surgery, like the challenge of repairing the mitral and tricuspid valves, and the promising application of robotic surgery for complex, high-risk operations. He reflects on life after he retires from operating, and shares his observations of how NewYork-Presbyterian and Columbia have evolved in the decades since he began his residency. For more information visit nyp.org/Advances…
Let's Talk Supply Chain
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Content provided by Sarah Barnes-Humphrey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Barnes-Humphrey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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507 episoade
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Manage series 2804909
Content provided by Sarah Barnes-Humphrey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Barnes-Humphrey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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507 episoade
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Let's Talk Supply Chain
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1 451: Cargo theft is a $700+ million problem. What can shippers and carriers do? 53:07
53:07
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Bobby Strenk of SecurSpace & Ron Greene of Overhaul talk about cargo theft - the biggest challenges & trends, and best ways to keep your shipments safe. IN THIS EPISODE WE DISCUSS: [05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul. [07.54] Exactly what cargo theft is, the different types, and the trends to look out for. “There’s a whole new world in cargo theft. We’re three years into a significant spike in cargo theft, and the US takes the lead in how much it’s increased… There’s been an expansion of theft techniques and a lot of criminal organizations, that historically weren’t in the cargo theft space, have jumped in with both feet.” [10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic. [13.13] The future of cargo theft, and why it’s going to continue to rise. “It’s going to take a collaborative industry, plus government and associations, joining forces to curb this issue.” [14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance. [21.35] How technology and security can help shippers mitigate risk and prevent theft. [25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard. [30.54] How providers can better secure their yards. “What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best’ approach.” [35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit. “Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture... Building a safety culture is what the industry has to do to help mitigate this problem.” [38.44] Why freight at rest is at risk, and what companies can do to secure it. [43.03] How SecurSpace helps customers with their growing national network of secure parking and storage. [46.18] The role Overhaul play in protecting cargo for their customers. RESOURCES AND LINKS MENTIONED: Head over to CargoWise Landside’s website to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn , YouTube , X (Twitter) or Facebook ,or you can connect with Bobby or Ron on LinkedIn. If you enjoyed this episode, you're in luck! We have lots more content from CargoWise, SecurSpace and Overhaul: 412: Maximize Warehouse Efficiency and Profitability, with CargoWise 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise 346: Enable and Empower Your Supply Chain, with WiseTech 367: Going Beyond Visibility – Unveiling The Invisible 369: From Chaos To Clarity: Simplifying Global Customs Compliance 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains 373: Going Beyond Visibility – Culture and Digitization 363: Grab On-Demand Access To Yard Space, with SecurSpace 246: Achieve Complete Command & Control For Your Supply Chain, with Overhaul…
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Let's Talk Supply Chain
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1 450: Women In Supply Chain, Jenny Perlitch 44:02
44:02
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Jenny Perlitch talks about her career journey; lessons learned as a woman & immigrant; and supporting diversity within the transportation industry. IN THIS EPISODE WE DISCUSS: [05.15] Jenny’s journey from Ukraine to Germany to Cananda, and what it taught her. “It taught me a lot. All of a sudden you’re thrown from your comfortable environment to one with a completely different language and culture… I learned resilience and adaptability, and they really helped me in business. It made me independent and I believed things could be done.” [07.58] Why Jenny’s computer science background is so compatible with a career in supply chain. “It’s a way of thinking. I’ll look at things as a problem that could be solved by building an algorithm. Take something complex and break it down into smaller parts, automate those parts, and put it all back together like a beautiful puzzle.” [11.35] How a summer job became a lifelong career in supply chain for Jenny when she discovered a joy in pushing out of her comfort zone and a talent for problem-solving. [13.39] Why Jenny co-founded IRT Technologies, specializing in equipment for the satellite market, in 2011. [15.14] Why, in the same year, Jenny also founded Perlitch Transport, and the challenges of founding and growing two businesses simultaneously. “I was single, I had to do something!” [19.00] The areas of business Jenny is most passionate about, as a founder and CEO, and why it’s important to recognize your strengths and weaknesses. “I really like the strategic side of the business. You try something, look at the results, and try a different way… But I’m very quick to do things, sometimes I lack patience… It’s important to be honest about your weakness, fill in the gaps with great people, and then empower those people.” [20.52] Some of the toughest challenges Jenny has faced whilst running her businesses, and her unique approach to overcoming them. [27.31] Jenny’s experience as a woman in supply chain, and what she’s learned. “It’s a very male-dominated industry… You feel it very quickly when you’re trying to get in... In the early days, when I had a good idea, a good vision, and I knew how to do things… they brushed me off, didn’t take me seriously or let me finish. And eventually your voice becomes low and apologetic. At that point, you have to put yourself back together, and try a different door.” [31.47] How Jenny creates positive and inclusive cultures within her own organizations, and her advice for other businesses looking to do better. [34.28] The importance of awards, and what they mean for the industry as it continues to strive for improved diversity and equity. [38.48] The future for Jenny. RESOURCES AND LINKS MENTIONED: You can connect with Jenny over on LinkedIn . If you enjoyed this episode and want to hear from more incredible women, check out 422: Women In Supply Chain, Kiran Mann , 437: Women In Supply Chain, Mercedes Pina or 207: Women in supply chain™, Shana Zheng .…
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Let's Talk Supply Chain
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1 448: Bridging the Gap Between Operations and Technology, with Buckeye Mountain 44:42
44:42
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Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers. IN THIS EPISODE WE DISCUSS: [05.17] An overview of Greg’s journey – how he found supply chain, innovated in technology whilst working for some of the industry’s biggest names, and ultimately co-founded Buckeye Mountain. “I grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasn’t what you’d call an honors student…! I went back to what I knew, and ended up driving a truck.” [12.43] An overview of Buckeye Mountain – who they are, what they do, and how they help their customers. [15.47] The ideal client for Buckeye Mountain. “It’s really about our history and experience because we feel our role – our obligation – is to share those lessons learned. We’ve been down the pothole of technology for many years… And the secret to success is failure. We’ve been on that journey.” [18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers. “Those people, when the tech goes down – imagine the frustration. ‘I’m not paid to be a technology troubleshooter, I’m paid to operate.’ That’s the big migration.” [23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who ‘think like operators, but act like tech experts.’ “It is about the technology, but it’s more about: ‘What is the giant problem you’re trying to solve?’” [27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game. [31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity. [34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology. [37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye. “If we can pull things into an easy workplace environment, and still provide the benefits operationally, that’s a no brainer – but you need the infrastructure to do it.” RESOURCES AND LINKS MENTIONED: Head over to Buckeye Mountain’s website to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on LinkedIn , or you can connect with Greg on LinkedIn . If you enjoyed this episode, check out 424: Orchestrate and Optimize Your Terminal Operations, with Lynxis . Check out our other podcasts HERE .…
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Let's Talk Supply Chain
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1 447: Women In Supply Chain, Nikki Driskill 47:42
47:42
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Nikki Driskill talks about her career journey; the changing face of customer service; people leadership; & why women should pursue a career in logistics. IN THIS EPISODE WE DISCUSS: [05.08] How Nikki found supply chain, and how the industry has changed over the course of her career. “I started so long ago that when you looked for a job, you looked in the newspaper!” [10.59] Why Nikki’s career ambitions changed when she fell in love with supply chain; how she discovered a passion for people leadership; and why strong women inspired her to want to build relationships and make a difference. “I was very young and my intent was: ‘I’m going to take this role, and then figure out what I want to do when I grow up’… Then I realized I loved it. There were so many bold women in leadership roles - and I wanted to be them.” [15.38] Nikki’s experience of repeated mergers and acquisitions, and how they gave her opportunities to explore the industry and learn new skills. “Each time that we were acquired, things got better in so many different ways… I feel like I’ve worked for four different companies.” [23.12] How customer service, and its role in relation to wider business success, has changed throughout Nikki’s career, with the impact of factors like technology and new generations of workers. “A verbal conversation is good for relationship-building, but we don’t have that so much anymore with tech… you have to work differently.” [32.46] The importance of industry awards, especially for women. “It matters so much for women… We need to be reminded to celebrate each other.” [34.32] Nikki’s experience as a woman moving through a male-dominated industry, climbing the ladder, and holding leadership positions. [39.59] Why Nikki wants to inspire others to pursue a career in logistics, and why it’s such a good career choice for women. [42.32] The future for Nikki. “I want to spend a lot more time mentoring, and making a difference… I want to share what I have – and I don’t plan on exiting the industry, that’s for sure!” RESOURCES AND LINKS MENTIONED: You can connect with Nikki over on LinkedIn . If you enjoyed this episode and want to hear from more women excelling in customer service and client experience, check out 437: Women In Supply Chain, Mercedes Pina or 415: Women In Supply Chain, Evin Sisemore.…
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Let's Talk Supply Chain
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1 446: Keep America Moving, with Werner 47:51
47:51
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Lance Dixon of Werner talks about transportation challenges & opportunities; cross-border potential; & how Werner helps to give companies a strategic edge. IN THIS EPISODE WE DISCUSS: [05.26] An introduction to Lance, and to Werner. “It’s an ever-changing, dynamic world. And what a change since 1992 when I started at Werner! Things are so different... There are more rules, regulations – probably good for society in general, but it’s a chore to keep up!” [08.23] The ideal client for Werner. “It’s someone that’s open to multi modes of shipping, whatever is most efficient… Someone that’s flexible and wants to partner, someone who doesn’t look at Werner as just a service provider. We want to work together to solve these transportation and supply chain issues.” [10.20] How both Werner and the industry have changed, and the huge business potential in Mexico. “The pandemic taught us a lot about how fragile long supply chains are, so there’s been a move to source closer to the end consumer.” [16.05] The key challenges facing Werner customers right now, and how Werner help tackle them. “There’s a northbound-southbound imbalance, with northbound volume outpacing the southbound – there’s a lot more coming into the U.S. than there is going out, and nearshoring is going to exacerbate that.” [19.05] The biggest opportunities for organizations in 2025, and the future for nearshoring. “Nearshoring is in the early stages – it’s going to take a decade to play itself out, but I’m excited to see where it’s going to go.” [22.58] The cross-border potential in Canada, the difference in logistics execution between Canada and Mexico, and the overall importance of the logistics and transportation industries. “It’s complex, it’s dynamic, it’s challenging – but that’s what keeps it interesting!” “I don’t think we always fully grasp how important logistics and transportation is to so many people… It can seem like a thankless job but what we do, all of us collectively, is so important to companies, to societies.” [28.36] The challenges and risks shippers might face when shipping to and from Mexico, how Werner are helping mitigate them, and Lance’s advice for organizations in the early stages of nearshoring. [34.38] Werner’s recent $8 million investment to improve operations and capabilities in Mexico, and the importance of providing flexibility, speed, and capacity to customers. [37.55] A case study detailing how Werner helped a client that needed to double their normal volume to keep transportation costs down and boost ROI. “Flexibility is going to be the key to success for many shippers coming out of Mexico, going forward, as nearshoring ramps up.” [40.44] The future for the industry, and for Werner. “We don’t practice any more, we’re experts at this game.” RESOURCES AND LINKS MENTIONED: Head over to Werner’s website to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on LinkedIn , Facebook , YouTube , Instagram , or X (Twitter) , or you can connect with Lance on LinkedIn . If you enjoyed this episode and want to hear more about cross-border transportation, check out 414: Section 321: Borderless Ecommerce At Your Fingertips ,or 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise .…
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Let's Talk Supply Chain
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1 445: Embrace the Data-Driven Evolution, with GAINS 41:43
41:43
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Amber Salley of GAINS talks about being data-driven - its four-stage evolution, misconceptions, the problem with LLMs & the benefits of letting the data lead. IN THIS EPISODE WE DISCUSS: [05.43] An introduction to Amber, her background, and her role at GAINS. “I’ve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: ‘Where should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?’” [07.42] The evolution of data-driven thinking, as technology and mindsets have changed. “You come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.” [10.50] The new paradigm in data-driven thinking. “The new paradigm focuses on discovering patterns and finding correlations over explaining causality… It’s not trying to get into the ‘why’ that is – it just IS.” [16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven. [21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making. [24.50] The challenges of emerging technologies like Language Learning Models. “Generative AI is ultimately a predictor, and it’s trained to predict around text. And it’s very good – it knows the rules of language, that are pretty rigid and have been around for a very long time… But, if we’re thinking about forecasting or creating inventory plans or production plans – there’s not an established pattern.” [27.54] The four stages of data-driven evolution and what they mean for teams. [32.44] The benefits of letting the data lead, for both teams and businesses. “For teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities… And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.” [35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach. RESOURCES AND LINKS MENTIONED: Head over to GAINS’s website to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on LinkedIn , YouTube , or X (Twitter) , or you can connect with Amber on LinkedIn . If you enjoyed this episode and want to hear more from GAINS, check out 390: Achieve Real Results And Innovate For The Future, with GAINS , 385: Make The Right Decisions For Your Supply Chain, with GAINS or 374: Achieve Supply Chain Optimization In Record Time, with GAINS .…
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Let's Talk Supply Chain
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1 444: Women In Supply Chain, Gina Anderson 36:05
36:05
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Gina Anderson talks about her career journey; sitting on boards; mentorship; the power of reinvention; and why she's a self-confessed parcel fanatic. IN THIS EPISODE WE DISCUSS: [05.54] An introduction to Gina and her role at Reveel. [06.42] Gina’s career journey, and how she found supply chain. “Someone early on took a chance on me… Ron wanted to bring me into his freight forwarding business to do sales. So I said: “Well, what does that look like – and what does it pay?!” [08.24] Why Gina has entered her 7.0 era, and the power of reinvention. “If you stay stagnant, it’s going to be really hard to feel fulfilled.” [09.53] Why Gina took the leap from corporate America to entrepreneurship to found the Savii Group in 2010. “It was powered by purpose. I wanted to help companies drive efficiencies within their supply chain, but then also take part of the money I was helping them save and reinvest that into their people and social good… I couldn’t do the corporate grind at that time in my life. Having kids and being able to create something that was purposeful and impactful was a gamechanger for me.” [12.04] What Gina learned from entrepreneurship, and how to identify opportunities to pivot. “If you pay attention, you’ll know when it’s time to pivot, when it’s time to take a passion and reinvent. Having an entrepreneurial spirit isn’t easy, it’s not something that everyone has. But recognize it if you do have it. Because it could be something spectacular.” [13.47] Gina’s advice for successful networking. “There’s no secret sauce – it’s just being curious!” [16.02] From AI to a lack of transparency, the tech trends that supply chain teams need to pay attention to. [18.55] Gina’s perspective on the industry and where businesses are at with big trends like data, technology, and business intelligence. “It’s exciting – people are starting to get out of a fear-based mindset, and they’re willing to actually see and experience what’s out there.” [21.09] Why Gina is a self-proclaimed parcel fanatic. [22.18] Gina’s experience of sitting on boards, and her advice for others looking to get a seat at the table. [26.17] Gina’s experience of mentorship, and her perspective on its importance. “I’ve never had a mentor – but I love mentoring!” [28.59] Gina’s advice for young professionals looking to build a career like hers. [30.16] The future for Gina. RESOURCES AND LINKS MENTIONED: If you enjoyed this episode and want to hear more from other long-standing women in supply chain, check out 342: Women in supply chain™, Juliette Samson or 191: Women in supply chain™, Lora Cecere .…
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Let's Talk Supply Chain
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1 443: Mastering Visibility: Insights from LogTech Live with Shippeo 54:14
54:14
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Eric Johnson & Chris Mazza of Shippeo talk about visibility, how big challenges in 2024 impacted the market, & overcoming data quality challenges. IN THIS EPISODE WE DISCUSS: [06.06] A closer look at two key upcoming conferences: TPM 25 – listen out for a special discount! – and Journal of Commerce’s Breakbulk and Project Cargo . [08.19] From an Uber Freight product launch to how technology is enabling companies to pursue smaller incidents of overbilling in freight payments, Eric dives into the big supply chain news of the week. “They announced a product… which you might think looks like a product from Convoy, a company that’s now out of business, released a few years ago. And you’d be right.” [14.12] An introduction to Chris Mazza, his career journey, and an overview of Shippeo. “All of a sudden this thing called the internet happened (!), and it began to change the things ocean carriers did internally and how they began to view their customers externally.” [17.51] From the Baltimore Bridge collapse to ongoing port strikes, the biggest challenges of 2024, and how they impacted the visibility market. “At TPM last year you had Robert Gates speaking. And when you have somebody who’s basically a geopolitical and defence specialist speaking at what is arguably a transportation and supply chain conference, you know you probably have a problem.” “People are realizing that the first requirement to resiliency in their supply chain is visibility. And, for the vast majority, they do that in an older, more outdated way. They may still be relying on systems or methodologies that were developed in the 90s or 2000s.” [22.07] A closer look at visibility in the ocean and over-the-road markets, the different levels of demand and maturity, and the increasing focus on boosting ocean visibility. “We’ve seen an enormous jump in the quality of the data, but at the same time, we’ve seen a huge degradation in the underlying service. The on-time performance, the scheduling integrity – it’s not good.” [31.54] A listener question: Should we consider contingency planning as part of the visibility function? [35.55] Carrier APIs – their role in accessing the best data and the challenge of navigating multiple layers of business relationships. “APIs don’t clean data. But what they do, ideally, is provide you with easier access. The question in the market is: Are you going to get the best access to the best data via API, EDI or some other methodology?” [40.04] How visibility can be used to prevent missing shipments. [44.13] What Shippeo customers want when it comes to accessing, understanding, analyzing, and reporting their data. [47.02] Chris’s favorite musician and why. [49.18] Eric’s Dad joke of the week! RESOURCES AND LINKS MENTIONED: Explore more industry news over on Journal of Commerce , and connect with Eric on LinkedIn . If you enjoyed the show, there are lots more episodes of Logtech Live With Eric Johnson to explore. You can also hear Eric on episode 238 , episode 300 and episode 420 .…
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Let's Talk Supply Chain
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1 442: On The Margins - How to Thrive Through Cost-Cutting and Corporate Changes 45:02
45:02
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On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets. IN THIS EPISODE WE DISCUSS: [06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community. “I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we’ve created keeps me energized.” [08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial. “We’re excited about technology, there’s so much out there… Finding the right solution isn’t easy, but there’s a lot of attention now paid to technology in procurement.” [12.48] Coupa’s Mind Your Business campaign. [14.08] The importance of talking about how to thrive through cost-cutting and corporate changes. [15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement. “Like many people, I fell into procurement. And it’s served me so well because of the network of people I’ve met, friends that I’ve made. It’s a really unique group.” [18.10] How to approach change and navigate transition, and Rendi’s personal experience of managing big corporate transitions. “The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.” [21.48] Rendi’s advice to her younger self for navigating change. “Every time I’ve been through some sort of change, it’s really been for the better in the long run... You can’t be shortsighted.” [25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions. [27.40] Rendi’s advice for procurement leaders to help maintain supplier relationships in the face of pressure. “The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.” [30.13] How leaders can support their teams emotionally during big changes. [34.18] What procurement leaders can do now to improve resilience for the future. [35.15] It’s trivia time! Three questions stand between an audience member and a brand new pickleball set. [40.02] Coupa Inspire returns in 2025 – don’t miss your chance to meet Sarah and Michael in Las Vegas. RESOURCES AND LINKS MENTIONED: If you enjoyed the show, there are plenty more episodes of On The Margins to explore, or check out 213: Manage Your Supply Chain Planning Smarter and Safer with Coupa .…
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Let's Talk Supply Chain
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1 441: Leverage Drayage Rating and Quoting Best Practices to Improve Supply Chain Management, Visibility and Logistics Execution, with CargoWise Landside 46:50
46:50
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Tom Burke of CargoWise Landside talks about how drayage rating & quoting best practices can improve supply chain management, visibility, & logistics execution. IN THIS EPISODE WE DISCUSS: [06.59] An introduction to Tom and his career journey, how he founded DrayMaster, and its current place in the extensive CargoWise Landise portfolio. “You could say that I’ve had my hand in every cookie jar when it comes to this industry, and I’ve gained valuable insights from each experience.” [09.49] Trend one: The importance of collaboration in supply chain management, the improving integration and interoperability between stakeholders, and how a shared access to pricing is helping to drive improvement. “A supply chain without collaboration would be fragmented, inefficient, and unable to meet the demands of modern commerce… It’s the glue that holds the entire industry together.” [13.23] Trend two: What visibility and transparency mean to CargoWise Landside, the areas of supply chain where they’re most impactful, and how they support drayage rating and quoting best practices. “Forwarders are working across multiple time zones, they need instant access to accurate rates… Waiting for hours or days just doesn’t cut it any more. And for trucking companies, if you’re not providing rates electronically, your likely missing out on opportunities to quote and move freight.” “Together, they’re the foundation of today’s drayage and quoting practices.” [18.05] Trend three: The role of automation in shipping logistics and supply chain management – how it’s reducing manual effort, breaking down data siloes, and ensuring accuracy across data, from quote to invoice. “Ultimately, it’s all about efficiency and transformation. Automation is changing the way businesses operate, enabling them to run leaner and more efficiently with the precision that’s now needed.” [21.05] From rising customer expectations to issues with change management, the biggest challenges these three core trends present to drayage operators. [26.26] How drayage operators are managing through these trends and challenges, and why digitalization is no longer a nice-to-have. [28.47] ‘Good, better, best’ – the three step approach to best practices, why best practices are needed across the industry, and how they pull together the key trends of collaboration, transparency, and automation. [32.52] How DrayMaster can help truckers to reduce quote turnaround times by up to a huge 95%. [34.59] A case study detailing how DrayMaster helped a 3PL to achieve 44% lower rates, resulting in annual savings of over $1.5 million, and drastically reducing invoice discrepancies by over 50% and counting. [39.30] How DrayMaster helps truckers and 3PLs to work together, deliver collaboration, visibility and data, and how drayage rating and quoting best practices can improve supply chain management and logistics execution. “When truckers and 3PLs work together seamlessly, the ripple effect benefits everybody involved.” RESOURCES AND LINKS MENTIONED: Head over to CargoWise Landside’s website now to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn , YouTube , X (Twitter) or Facebook , you can connect with Tom on LinkedIn . If you want to hear more from CargoWise, we have plenty more for you! Check out 412: Maximize Warehouse Efficiency and Profitability, with CargoWise , 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise , 346: Enable and Empower Your Supply Chain, with WiseTech , 367: Going Beyond Visibility – Unveiling The Invisible , 369: From Chaos To Clarity: Simplifying Global Customs Compliance , 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains , or 373: Going Beyond Visibility – Culture and Digitization .…
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Let's Talk Supply Chain
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1 440: Level Up Your Fulfillment Capabilities, with OneRail 44:06
44:06
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Bill Catania of OneRail talks about their recent Series C funding; collaboration with IBM Sterling®; & the challenges for retailers and wholesalers in 2025. IN THIS EPISODE WE DISCUSS: [06.46] An introduction to Bill, and how OneRail are empowering customers to design and execute their own brand of delivery solutions. “I love what we do – we’re solving a shopper marketing problem with supply chain and logistics... We’re helping our customers fulfil excellence at scale.” [09.57] OneRail’s successful Series B funding round in 2022, and the exciting changes they implemented with this initial investment to position themselves for growth. [12.37] How OneRail are building on that growth with $42 million of Series C funding and an overview of the OneRail vision that this further investment will help propel them towards. “Venture capital for logistics and supply chain tech start ups has reduced by 90%. We just raised a Series C – a very difficult round under good circumstances – at a time when 90% of funding is gone. And there’s only one way to recognize that – the team.” [18.32] OneRail’s new partnership with IBM Sterling® Order and Fulfillment Suite, and how it aligns with Bill’s vision for creating frictionless experiences. “We’re trying to remove friction. When we look at the pandemic, there were a lot of point solutions, solving little pieces of the problem. And now we’re seeing a lot of deprecation in some of those platforms, because they’re not solving enough of the bigger problems.” [21.17] The customer benefits of the OneRail and IBM Sterling® collaboration. “The only way to build trust is repeatable success, and then you build a behavior, and then you build loyalty.” [26.20] Why OneRail built its own fintech platform expansion for freight audit pay and claims, how it helps customers and its pioneering place as the first solution in the market for this category. [31.49] The biggest challenges facing retailers and wholesalers in 2025. “Data siloes are what holds up optimization, but optimization is where the value is.” [33.32] With those challenges in mind, where retailers and wholesalers need to focus, and what they need to prioritize, for the year ahead. “A decentralized, fully interoperable solution is absolutely the future.” RESOURCES AND LINKS MENTIONED: Head over to OneRail’s website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn , YouTube , Facebook or X (Twitter) or you can connect with Bill on LinkedIn . If you enjoyed the show and want to hear more from OneRail, listen to 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail , 349: Deliver a Frictionless Last Mile, with OneRail , and 393: Get 100% Visibility Over Your Final Mile, with OneRail .…
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Let's Talk Supply Chain
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1 439: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates 55:49
55:49
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Mandar Rahatekar of Manhattan talks about unified supply chain planning; breaking siloes; UI design; & leveraging AI and machine learning to reduce complexity. IN THIS EPISODE WE DISCUSS: [06.47] An introduction to Mandar, and an overview of Manhattan. [07.48] Mandar’s career, his journey from Manhattan customer to employee, and what he loves about supply chain. “I’m a mechanical engineer. I started my career in manufacturing and the first lesson I learned, day one on the shop floor, was: I knew nothing.” [11.13] Why the industry is starting to pay attention to unification, and why technology, the ever-growing complexity of supply chain, and increasing speed of business mean it’s more important than ever to merge supply chain planning with execution. “We’re at the right intersection of the requirement of us as customers, and the technology that will support it.” [16.07] Why supply chain has historically been so siloed, and how the changing speed of communication and evolution of siloed working led to a culture of tech integrations. “As humans, we need to solve problems that are manageable… There’s a limit to how much we can do, so we have departments… And everybody chose to solve the problem they can actually influence.” [21.38] How creating one single plan can help to break down siloes, and align all resources to a common business objective. “I learned, as a forecast analyst, as soon as I publish a forecast, I’m lying! Because it’s no longer right, things have already changed… The process is there, but the speed doesn’t match the speed of business. We have to use technology to match that speed.” [24.58] How organizations can simplify the planning process, to build a plan that works for everyone across departments and priorities. [29.59] The challenges of different internal and external data sources, and how businesses can leverage AI and machine learning to sift through them and produce more accurate demand forecasts. “More data is good, but it doesn’t always lead to accurate forecasts.” [36.29] The importance of UI design, and how it can bring simplicity and transparency for users. [41.26] Continuous order build – what it means, and why it’s important. [44.02] How having a broad unified view, and keeping everyone focused on a common business objective, benefits a business’s bottom line; and the key drivers of ROI for customers. “The biggest cost driver is inventory itself, with the cost of labor to add value and move it around, then warehousing and transportation. About 70% of the cost of goods sold is inventory.” [48.06] Why generative AI is the trend every supply chain professional should be thinking about in 2025.…
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Let's Talk Supply Chain
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1 438: Women In Supply Chain, Maria Madrigal 34:49
34:49
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Maria Madrigal talks about her career journey; overcoming challenges in a male-dominated industry; her leadership style; & the achievement she’s most proud of. IN THIS EPISODE WE DISCUSS: [06.56] An introduction to Maria and WSI. [07.20] Maria’s 24-year tenure at WSI, and what she loves about the business. “I built relationships, I just love WSI, it’s like a family… like home.” [08.02] Maria’s first role as a window clerk and what it taught her. “I saw a lot of disgruntled drivers, but that started my journey of building a thick skin!” [09.27] Maria’s perspective on formal education within the industry, and finding the balance between real-life experience and academic learning. “Education is important, but there’s no textbook that’s going to teach you what you learn hands-on.” [11.27] The challenges Maria faced as a woman in a male-dominated industry. [14.27] How WSI supported Maria in her journey to becoming their first female Director of Operations, and the role of both mentors and advocates in her growth. [17.45] The three key qualities every mentor should have and Maria’s advice for mentees. “You’ve got to be brave enough to raise your hand – it’s OK to ask for help… And if you don’t ask, you don’t get.” [19.25] The biggest challenge, and opportunity, for the industry right now. “I know we have to be automated to be competitive… but, in doing so, the challenge is making sure we don’t lose the connectivity with individuals, that personal one-on-one touch. With automation, we lose that.” [21.33] Maria’s leadership style, and how it translates to success for her team. [24.32] Maria’s biggest achievement. “I felt vindicated. The fact that I’m here, I am who I am now – that’s a testament to my success.” [27.37] What winning the Women In Supply Chain ‘Trailblazer’ award means to Maria. “For those that doubted me, here I am today as a trailblazer and a Director.” [28.31] Maria’s biggest inspiration. [29.27] The future for Maria, and WSI.…
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Let's Talk Supply Chain
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1 437: Women In Supply Chain, Mercedes Pina 31:36
31:36
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Mercedes Pina talks about her career journey; her experience as an immigrant; her passion for logistics; and why she believes that anything is possible. IN THIS EPISODE WE DISCUSS: [07.05] Mercedes’ experience as a young immigrant in Long Island, and why her parents instilled in her a sense of hard work and perseverance. “The sacrifices my parents made gave me the opportunity to strive for excellence in everything I do.” [08.47] The challenges Mercedes faced as a young immigrant in a new country, her approach to tackling them, and how those experiences shaped the woman she is today. [10.11] Where Mercedes’ career began, and how she discovered a passion for logistics. “Initially, I thought logistics would be something temporary. But as I got deeper into the industry, I became captivated by it’s vastness and complexity, and by the challenges of understanding the full scope of it.” [11.58] Mercedes’ role as Vice President of Client Services and Expedited Pricing at STG Logistics, and the importance of collaboration. “I focus on nurturing relationships, and understanding our clients evolving needs.” [14.25] The increasing focus on client services, and how businesses are leveraging customer experience as a competitive advantage. “The rising focus on client services marks a pivotal shift in how businesses approach customer relationships. Exceptional service is now vital for retention and brand loyalty, which sets companies apart in the market.” [15.39] How Mercedes approaches pricing strategies, and finds the balance between value and cost. “Navigating pricing amongst inflation – it is challenging. We focus on transparency and value creation.” [17.38] Mercedes’ trend predictions for logistics in 2025. “In today’s world, it’s hard to predict anything! But, come 2025, I anticipate several key trends with automation, AI and sustainability… And more sophisticated final mile solutions – people want everything faster!” [18.42] What Mercedes’ Rising Star award at this years Women in Supply Chain Awards means to her, as a young woman and immigrant. [20.01] Mercedes’ passion for mentoring, and how she’s bridging the gap and meeting young women where they are. “Mentoring is crucial, especially in supply chain where diversity and inclusion can significantly enhance innovation and problem-solving. My experience as a young woman gives me a unique insight into the challenges people face entering this field.” [21.41] The biggest challenge for young women looking to find their place in the industry. [23.23] Mercedes’ belief that anything is possible, and her advice for translating a positive mindset into action. “Failure is just a stepping stone to success.” [24.55] The future for Mercedes. [25.31] Mercedes’ advice for senior leaders thinking about creating safe spaces for young women in the industry. RESOURCES AND LINKS MENTIONED: If you enjoyed this episode and want to hear more from incredible women in the industry, check out 433: Women In Supply Chain, Annie Torikian , 425: Women In Supply Chain, Josephine Coombe or 422: Women In Supply Chain, Kiran Mann .…
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Let's Talk Supply Chain
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1 435: Leave Excel Behind, with Parabola 57:32
57:32
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Alex Yaseen of Parabola talks about his founder journey; the future of spreadsheets; empowering teams with workflow control; and embracing AI. IN THIS EPISODE WE DISCUSS: [07.34] An introduction to Alex, his background, and the journey that led him to found Parabola. “Most people seem to engage with new tech with fear and a lack of agency… People describe fighting against technology. And that’s a shame, because you could have such a positive, productive, empowering relationship with technology once you know how to use it.” [12.48] The challenges Alex saw as a consultant at Deloitte, and the problems he still sees across the industry, when it comes to people and technology. “Even at Fortune 50 companies, people were still doing incredibly non-scalable, crazy, manual processes on spreadsheets.” [16.46] An overview of Parabola – who they are, what they do and how they help their customers – and Alex’s take on the mismatch between operations and IT that Parabola is helping to solve. [21.09] The growing importance of AI, and how Parabola are integrating it into their solution with impact in mind. “Combining two things together is important – the ability to grab the data, and the ability to action on it.” [26.16] The ideal client for Parabola. [28.23] A closer look at the Parabola platform, its intuitive drag-and-drop workflow, and how teams can use it. [31.37] Why integration isn’t something you need to be scared of with Parabola. “When people hear the word ‘integration’ they get scared. It’s normally a big long process, you have to work with your IT team and they’re going to get mad at you… We want to do things differently.” [34.23] How the Parabola platform can help supply chain teams optimize processes from scorecarding and management to audits and track and trace. [39.43] From improving productivity and facilitating growth, to saving time and giving teams ownership over their own workflows, the impact of that optimization on businesses and their bottom lines. “Operations people are probably the most important people at a company – they know how things work and have great ideas… We’re trying to shine a spotlight onto them… And our best users have a track record of being promoted pretty quickly.” [42.05] The impact of leveraging the power of Parabola on the industry. [45.02] A case study detailing how Parabola helped a large retail brand achieve multiple levels of ROI – saving them money, but also boosting team engagement and job satisfaction, and helping the Director of Operations get a better seat at the table in leadership conversations. [49.51] From AI to nurturing a better understanding of business problems, what we can expect from the industry in 2025. “Increasingly, the hard thing within companies is actually understanding the problem... It’s that knowledge of what’s important within the company, and having people on your team who know where the bodies are buried! Companies who are great at cultivating and empowering their people are going to rise to the surface.” RESOURCES AND LINKS MENTIONED: Head over to Parabola’s website now to find out more and discover how they could help you too. You can also connect with Parabola and keep up to date with the latest over on LinkedIn , YouTube , and X (Twitter) , or you can connect with Alex on LinkedIn.…
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