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1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
The DoomBuggies Podcast
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Content provided by Jeff Baham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Baham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
The DoomBuggies Spook Show is "dead-icated" to fans of Disney's Haunted Mansion and other similarly sinister subjects. We feature Disney theme park history, interviews with celebrities, ghost stories, and more.
…
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48 episoade
Marcați toate (ne)redate ...
Manage series 28436
Content provided by Jeff Baham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Baham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
The DoomBuggies Spook Show is "dead-icated" to fans of Disney's Haunted Mansion and other similarly sinister subjects. We feature Disney theme park history, interviews with celebrities, ghost stories, and more.
…
continue reading
48 episoade
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1 Ep. 47: A Return to Sleepy Hollow; behind the scenes at Mickey's Not So Scary Halloween Party 1:29:41
1:29:41
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Welcome, foolish podcast listeners, to the special SPOOKER-SIZED episode of the DoomBuggies Podcast! This month of All Hallows Eve, we discuss a plethora of ghoulish goodness, including a look behind the scenes of Mickey's Not So Scary Halloween Party with former Mansion Maid Emma Mosier; a recap of "D23 Heads Back to the Hollow," a recent event hosted by Disney at Sleepy Hollow, NY, with Laughing Place's Jeremiah Good; and then Jeff and Julia reminisce about the Legend of Sleepy Hollow in honor of the 75th anniversary of Disney's seminal animated telling of the tale - including a Tarrytown trip report from Julia and some nineteenth century poetry read by Jeff. Plus - Jeff and Julia discuss Marvel' "Agatha All Along." It's enough spooky goodness to blow your mind - but hopefully you won't lose your head! Keep in touch by emailing comments@doombuggies.com or calling 1-888-5-HATBOX.…

1 Ep. 46: Peter Renoudet, Haunted Mansion 10K, Duane Alt 1:18:56
1:18:56
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This week, Jeff remembers Pete Renaday (known to Haunted Mansion fiends as "Peter Renoudet, the Ghost Host") and shares some stories of his time getting to know this incredible Disney voice talent, who passed away last week. We also discuss the Haunted Mansion 10K at the recent Disneyland Halloween Half Marathon weekend, and also talk about the little-known role Duane Alt played in the development of Disneyland's Haunted Mansion.…

1 Episode 45: The Haunted Mansion's spooky opening act 59:22
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This month, we celebrate the Haunted Mansion's 55th anniversary by taking a look back in time to the beginning, and celebrate the spooky "first act" of the attraction as you experience the cold corridors and creepy corners before Madame Leota calls forth the happy haunts. Also - the Haunted Mansion reopens with its holiday overlay; new merch fills the shelves... and more.…

1 Ep. 44: New Haunted Mansion queue coming to Disneyland's New Orleans Square 1:01:48
1:01:48
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Welcome Foolish Mortals! In this episode of the DoomBuggies Podcast, Jeff and Julia discuss the recent announcement of upcoming changes to the queue area of Disneyland's Haunted Mansion, which will include new garden areas and a new retail merchandise location. But does the announced theming make sense? Fan reaction is mixed. Also - Disneyland hosts a Haunted Mansion themed giveaway; the Garner Holt Foundation hosts a Grim Grinning Gala - and more! Make contact at comments@doombuggies.com.…

1 Ep. 43: The Haunted Mansion 2023 reaction and 2003 commentary 1:45:17
1:45:17
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Welcome foolish mortals to another episode of the DoomBuggies Podcast. This week, Jeff gives a brief reaction to the new Haunted Mansion film opening today, and then Jeff and Julia have recorded a full audio commentary to the 2003 Haunted Mansion movie starring Eddie Murphy. Watch along with us... if you dare! Bwa ha ha ha! Reach us at comments@doombuggies.com…
Ep. 42: Remembering Rolly In this episode, Jeff talks about the time he spent with Rolly working on his book, and discusses the impact Rolly made on Imagineering and the history of the Walt Disney Company. We also talk about an upcoming event THIS FRIDAY, APRIL 14 (see @TheHappiestClubOnEarth for details) featuring Jeff with voice actors Mark Silverman and Peter Renoudet, and ponder the corruptible, mortal state of the Ghost Host.…

1 Ep. 41: Disney animation's dark side and the Haunted Mansion 51:37
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Ep. 41: Disney animation's dark side and the Haunted Mansion In this episode, Jeff and Julia discuss animation and its impact on the development and operation of the Haunted Mansion attraction. First, we discuss the darker side of Disney animation, and then Jeff reviews a panel discussion about Guillermo del Toro's Pinocchio, a recent animated stop-motion feature, and then we talk about the Haunted Mansion's history, and how Walt Disney Production and WED Imagineering used animation to create the scenes and effects inside of the Haunted Mansion. Contact the DoomBuggies Podcast at 1-888-5-HATBOX or comments@doombuggies.com.…

1 Ep. 40: DoomBuggies at Mousecon East Bay 2022 50:03
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Ep. 40: DoomBuggies at Mousecon East Bay 2022 On November 6, 2022, DoomBuggies founder Jeff Baham spoke about the Haunted Mansion at the 7th annual Mousecon East Bay convention in Northern California. This episode of the DoomBuggies Podcast is DEAD-icated to that presentation, which is presented here in its entirety. If you didn't get a chance to visit Mousecon in Northern California, you can still get tickets to Mousecon Bakersfield, which will be taking place on January 28, 2023, and Jeff will be making a presentation there as well. Contact the DoomBuggies Podcast at 1-888-5-HATBOX or comments@doombuggies.com.…

1 25th Anniversary Special: The Legend of Sleepy Hollow 47:24
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In honor of the 25th anniversary of DoomBuggies.com on Oct. 31, 2022, DoomBuggies founder Jeff Baham has teamed up with the Sibling Library Podcast to create a brand-new telling of Washington Irving's "The Legend of Sleepy Hollow." As Haunted Mansion fans know, "Sleepy Hollow" was a tale which Walt Disney made into a classic animated film, and was then considered by Imagineer Ken Anderson as a potential setting for one of the showstopping scenes inside of Disneyland's proposed haunted house attraction, long before plans for the Haunted Mansion were finalized. So grab a blanket and start a crackling fire, pour yourself a cup of warm cider, and enjoy listening to our telling of Irving's classic horror story. Contact the DoomBuggies Podcast at 1-888-5-HATBOX or comments@doombuggies.com.…

1 Ep. 39: Haunted Mansion media through the years 1:32:10
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Welcome, Foolish Mortals! This month, The DoomBuggies Podcast celebrates 25 years of DoomBuggies.com by discussing a wide variety of reflections of the Haunted Mansion in media and popular culture. We talk about possible inspirations, famous recordings, television and streaming specials, and more. Also, as a special bonus, we have a conversation with Theme Park Designer David Younger and discuss his latest project, an adventure game titled "Foolish Mortals." Plus - Halloween sound effects records... and more! Special note: DoomBuggies' host Jeff Baham will be speaking about the Haunted Mansion at Mouse-Con in Concord, CA on Sunday, Nov. 6, 2022. For more information, visit mouse-con.com.…

1 Ep. 38: DoomBuggies.com - the First Quarter-Century 55:20
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Welcome, Foolish Mortals! This month, the DoomBuggies Podcast takes a wander down the tree-shrouded path into the dark shadowy history of DoomBuggies.com, which will celebrate its 25th anniversary next month on Halloween. We talk about the legendary 10-year-anniversary party at Disneyland, and share some stories and memories from the past quarter century of Haunted Mansion fandom. Plus - more merch news, happenings, Hocus Pocus 2, and a thought about that famous demon-eyed wallpaper.…

1 Episode 37: Sleepy Hollow, Ken Anderson and The Headless Horseman 54:02
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Welcome, Foolish Mortals! This month, the DoomBuggies Podcast takes you to Tarrytown, NY where we visit the home of author Washington Irving and the location of his story "The Legend of Sleepy Hollow." Julia talks about modern Sleepy Hollow and a quick visit she made to the village, and Jeff looks at the town's history, and some of the ways Irving's famous short story has affected the place. Finally, we take a look at Disney's interpretation of The Legend of Sleepy Hollow and we discuss Imagineer Ken Anderson's concepts for incorporating the story into his walk-through Haunted Mansion. Plus - LEGO finally releases a Haunted Mansion kit, we consider Salem, MA as a Halloween destination - and more.…

1 Ep. 36: Collecting the Haunted Mansion 1:05:15
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Welcome, Foolish Mortals, to the June 2022 episode of the DoomBuggies Podcast. This month we're digging heels over heads into the topic of Haunted Mansion collectibles! We'll take a look at the grue-vy history of the attraction's souvenirs and memorabilia, and we'll mention some of the events that have produced so much ghoulishly great stuff over the past 53 years. We also discuss some upcoming events, new Haunted Mansion dice, a cool collectible from Phil Sears, and more! Contact us at comments@doombuggies.com or call toll free 1-888-5-HATBOX.…

1 Ep. 35: The Haunted Mansion movies 1:02:40
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Welcome, Foolish Mortals, to the May 2022 episode of the DoomBuggies Podcast. This month we're digging up - er, digging IN to the latest news regarding the 2023 version of "The Haunted Mansion" from Walt Disney Pictures, and we speak with Maegan Foret, who had the good fortune of acting as an extra and a stand-in in the upcoming film. We'll also take a look back at the official backstory from the 2003 version of "The Haunted Mansion," and compare how that story relates to the various storylines pursued by the Imagineers during the creation of the Disneyland attraction in the '50s and '60s. Plus - Halfway to Halloween merch, our latest collectibles - and more! Contact us at comments@doombuggies.com…

1 Ep. 34: Muppets Haunted Mansion with Director Kirk Thatcher 1:14:46
1:14:46
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Welcome foolish Muppets to our October episode of the DoomBuggies Podcast. This month is dead-icated to "Muppets Haunted Mansion," a new special streaming on Disney+. We share news of Muppets-related spooktacular events at the Disney Parks, discuss our feelings about and opinions of the new show, talk about MacGuffins, and report on a recent event at the Walt Disney Family Museum that featured Dave "Gonzo the Great" Goelz and Bill "Pepe the King Prawn" Barretta sharing inside stories from the sets of the new special, and talking about their experiences while making the show. Finally, we welcome Kirk Thatcher, the director of "Muppets Haunted Mansion," to the show to share his insights into the making of this new holiday tradition. Plus - post a photo of your Haunted-Mansion-themed Halloween pumpkin and tag #doombuggies, and you can win a Death Certificate autographed by Ghost Host Peter Renoudet!…
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