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Mind The Business: Small Business Success Stories


1 Strategic Growth: Knowing When to Scale Your Business 30:28
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Building a thriving business isn't always about rapid expansion. When should you hit the accelerator on growth, and when should you pump the brakes? Jannese and Austin are in Nashville, Tennessee to talk with Taku Zhou and Sibusiso Ajayi of TKZ Architecture LLC to explore this crucial entrepreneurial crossroads. The duo shares candid insights from their journey building TKZ Architecture, revealing the moments they knew it was time to scale – and importantly, when it wasn't. They discuss how they balanced the allure of growth against the need to strengthen their foundation through refined workflows, established protocols, and market positioning. Tune in as we unpack the strategic decision-making that goes into sustainable business expansion and learn the telltale signs that you're ready for growth and how to execute that transition successfully. Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…
On Aon
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Content provided by Aon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
"On Aon" offers conversations between Risk Capital and Human Capital experts and guests about the Risk and People issues impacting businesses around the world. Each episode provides unique insights to help industry experts make better decisions across Trade, Technology, Weather and Workforce.
…
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110 episoade
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Manage series 2970671
Content provided by Aon. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aon or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
"On Aon" offers conversations between Risk Capital and Human Capital experts and guests about the Risk and People issues impacting businesses around the world. Each episode provides unique insights to help industry experts make better decisions across Trade, Technology, Weather and Workforce.
…
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110 episoade
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On Aon

1 AI and Human Capital: Shaping the Future of Life Sciences 11:21
11:21
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How is the Life Sciences industry evolving? Aon’s Meaghan Piscitelli and Tanaz Moazami discuss the future of the industry, focusing on the transformative impact of AI and human capital management. They highlight the challenges of talent acquisition and retention and emphasize the importance of digital skills for the future life sciences workforce. Key Takeaways: Life sciences companies face increased competition for talent, particularly in digital roles. AI is transforming the sector through medical breakthroughs, improved patient care and operational efficiencies. This transformation also presents risks related to data privacy, cyber security and potential misuse of new technologies. HR is a critical strategic partner in helping life sciences leaders properly recruit and retain talent, navigate the changes brought by AI and maintain a competitive edge. Experts in this episode: Meaghan Piscitelli, Partner, Global Life Sciences Leader at Aon Tanaz Moazami, Human Capital Rewards Solutions Partner, Life Sciences Data at Aon North America Additional Resources: 2025 Life Sciences Outlook: Building Preparedness to Mitigate Risks and Capture Human Capital Opportunities Soundbites from Guest Tanaz Moazami: It's a challenging time in the talent space, and you need to ensure that employee value proposition is articulated. When it comes to your AI strategy, are you building it or are you buying it? What kind of talent are you bringing in? And when you're bringing in the talent, are you looking at your cyber security? Are you looking at your data privacy? What kind of measurements are you putting in place? AI is already transforming the sector. So from medical breakthrough and patient care to the analytical efficiencies that can be realized through automation. But automation and process improvement has always been part of life sciences. I don't think that is new. But artificial intelligence is more about creating the efficiencies that comes with getting the product faster to the market. HR leaders should look at the impact of artificial intelligence in their own department. Research suggests that 24 % of roles are at risk of significant disruption due to artificial intelligence integration. When we look at the industry currently, it lags behind others when it comes to communicating and publishing salary ranges. So to gain a little bit of a ground, organizations should probably start offering training to their management, which probably will lead to more effective conversation about pay and also educating the employees about pay decisions and also career development.…
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1 Better Being: Building Sustainable Performance in a Multi-Generational Workforce 14:38
14:38
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What makes Gen Z different from other generations in the workplace? How can an organization help all generations work their best? And what can senior leaders do to foster trust in a multi-generational workplace? In this episode of the On Aon podcast, Helen Payne and Anna Hislop discuss generational dynamics in the workforce. Experts in this episode: Helen Payne, Global Director of Human Sustainability, Aon Anna Hislop, Leadership Coach and Author, You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Key Moments: [1:37] What makes Gen Z different from other generations in the workforce [3:36] How senior leaders can build trust in the workplace [7:19] Other generations in the workforce [9:06] Examples of companies fostering high-performance across generations Additional Resources: 2025 Employee Sentiment Study Anna Hislop, Leadership Coach You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Soundbites: “Understanding and appreciating what all generations bring to the workplace is key to have a thriving team or a thriving company.” Anna Hislop “This generation (Gen Z) was shaped by quite an unstable world during their formative years. We had the economic instability during the Great Recession and what that did to their parents and other adults in their life. This is when conversations were had around the table of, I don't want to be just a number or I've dedicated so much time and so many years to this company and now I'm being laid off. There's no loyalty there to be had. So this is what shaped the younger employees and they're really working hard not to make the same mistakes as their older siblings or parents did.” — Anna Hislop “They're looking for a caring leader and they're looking for a leader who will give them clarity and direction. And they will work hard if they feel that they have the support, they know who cares about them and they know what they are expecting to achieve and do in their role.” — Anna Hislop…
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1 Building Resilience in the Food, Agriculture and Beverage Industry 18:27
18:27
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How is the food, agriculture, and beverage industry building resilience amid intense volatility? In this episode of the On Aon podcast, Ciara Jackson and Marinus Van Driel discuss established and emerging risks in the industry, including prices, tariffs, weather, and AI. Experts in this episode: Ciara Jackson, Global Food, Agribusiness and Beverage Leader, Enterprise Client Group Marinus van Driel, Partner, Workforce Transformation Advisory, North America Additional Resources: Better Decisions on Risk Capital and Human Capital for Food Agribusiness and Beverage Why Pay Equity Should Be Every Food, Agribusiness and Beverage Leader’s Priority Mitigating Volatility and Maximizing Profits: A Guide to Risk Capital in the Food, Agribusiness and Beverage Industry Strengthening Human Capital Strategies to Attract Talent in the Food, Agribusiness and Beverage Industry Soundbites: “Many organizations are launching AI and data science training programs to equip employees with the skills to work alongside automation rather than being replaced by technology. So we're seeing a lot of human technology interactions coming to the fore and organizations focusing on people enabling that to happen in a good and a seamless way.”— Marinus Van Driel “Many companies are partnering with universities and even at the high school level with STEM programs to introduce young people into careers in the food, agribusiness and beverage industry. This industry really provides incredible career growth opportunities. And what organizations are doing now is that they're emphasizing career growth for prospective employees whether it be through internships and apprenticeships, all the way through leadership training programs that are provided.” — Marinus Van Driel…
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1 C-Suite View on Navigating Complexity and Volatility with Greg Case 14:14
14:14
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How is growing complexity and volatility impacting businesses around the world? And how can data and analytics help leaders make better decisions? On this episode of the On Aon podcast, we hear from Aon’s CEO, Greg Case, and Chief Administrative Officer, Lisa Stevens, about the opportunities for businesses to more effectively address risk and people issues and how Aon is going further, faster to help. Experts in this episode: Greg Case, CEO, Aon Lisa Stevens, Chief Administrative Officer, Aon Additional resources: 2025 Climate and Catastrophe Insight 2024 Client Trends Report Key Moments: [1:50] What we heard from clients at our Property & Casualty Symposium [4:42] Aon’s Better Decisions Lab [6:33] The interconnected megatrends of Trade, Technology, Weather and Workforce [9:45] Opportunities for businesses in 2025 Soundbytes: Greg Case: “Our clients consistently remark that decision-making is becoming harder. Last year proved to be no exception and 2025 is off to a challenging and fast start…Yet in the face of this volatility, there's also significant opportunity for businesses and society to use data and analytics and innovative solutions to address their risks in new and more impactful ways.” Lisa Stevens: “We’ve identified four megatrends that are impacting every aspect of business decision making – Trade, Technology, Weather and Workforce…and the interconnected nature of these trends means that clients need advisors who are able to look at the connection points and provide integrated solutions and responses.” Greg Case: “Our clients have really responded to these megatrends, which are driving a level of complexity and volatility that has changed the way they think about risk and people issues.” Greg Case: “Our Better Decisions Lab brings together the content, the data, the analytics that we've been working so diligently on for a number of years in response to client need. It was a thrill to sit with our clients as they saw their own data come to life in real time and experience what this data could do for them as they think about the potential impact over time of climate risk on their overall portfolio of assets.” Greg Case: “I feel privileged to support our 60,000 colleagues at Aon on our mission to serve our clients and make a difference in the world. We have never been in a better position to help clients address their challenges, which is incredibly gratifying. If you want to see a happy Aon colleague, watch them wow a client – that really makes a massive difference at our firm.” Greg Case: “We've created what we believe is very much a first mover advantage. Our 3x3 Plan puts our firm in a position to curate and develop a set of analytics and content that will help us go further, faster and accelerate our Aon United strategy to serve client need.”…
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1 How is the Middle Market Growing Amidst Challenges? 10:07
10:07
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Despite risks becoming more interconnected and complex, some middle market companies are providing a model for others to follow. This On Aon podcast episode examines what successful middle market companies are doing in talent, risk management, and technology. Experts in this episode: Don Ortegel, Executive Vice President, Aon North America Douglas Farren, Managing Director of the Ohio State University’s National Center for the Middle Market Key Moments: [3:18] Strong performance in the middle market [5:21] Interconnection between talent, risk, and technology [7:07] Supply chain disruption is a growing challenge [8:27] Companies scale their technology investment for success Additional Resources: Driving Growth: The Role of People, Risk, and Technology in Middle Market Success National Center for the Middle Market NCMM & Aon On-Demand Webinar Soundbytes: “We found that companies that not only just pick the hottest or latest and greatest technology, but actually pick the ones that were right for their business and could be scaled appropriately were companies that that really kind of took off.” — Doug Farren “Most middle market companies tend to scale their technology investments. In other words, they may not have the capital and the resources to just really go big. So they want to start with a technology that makes sense for them, making sure that it's scalable, that it can really help support the growth plans that that company has.” — Doug Farren “Companies that viewed risk more strategically, that were proactive about managing it, that had tools and other things in place, rather than being reactive and defensive about it, also outperformed their peers.” — Doug Farren…
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1 Climate Impact on the Property and Casualty Market 11:32
11:32
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Record-breaking losses are reshaping the property and casualty market, but analytics can help companies better understand and price risk. This On Aon podcast episode examines climate losses, the effects of court cases, and how analytics can help businesses make better decisions. Experts in this episode: Joe Peiser, Global CEO of Aon Commercial Risk Steve Hackenburg, Property and Casualty Leader, Commercial Risk North America Paul Shedden, Global Head of Risk Capital Analytics Key Moments: [2:14] Climate as driver of significant loss activity [2:44] Effects of tort activity on casualty losses [5:00] Setting temperature records each year [7:58] Favorable insurer results and what that means for companies [9:29] Investing in digital and analytical capability Additional Resources: Climate and Catastrophe Insight Soundbytes: “Activities such as severe convective storms and wildfires traditionally have been viewed by the underwriting community as secondary perils, but given the frequency and severity of these events, they are now really being viewed as more primary perils by the underwriting community.” — Steve Hackenburg “What's been less widely reported is that, in fact, every single one of the past 10 years has hit a new record, not consecutively, but each one of those in its own has hit a new record for warmest temperature as set by the World Meteorological Organization. So climate change is happening.” — Paul Shedden “There’s lots of uncertainty out there and lots of confusion for clients. And that's where we really hope that some of our science and technology and own research can really help.” — Paul Shedden…
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1 Using Data and Analytics to Improve Health Outcomes 16:34
16:34
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Healthcare costs are surging, and organizations are under pressure to strike a balance between employee expectations and the financial sustainability of their benefits programs. This special “On Aon” episode examines what’s behind these rising costs and what companies can do to tackle these risks in the new year. Experts in this episode: Doug Melton, Leader of Client Analytics for Human Capital Meghan Rausch, Analytics Solution Development and Commercialization Leader [2:05] Defining high-cost claimants [3:09] Driving factors and conditions associated with high-cost claimants [5:41] Strategies that employers can utilize to mitigate increasing costs [9:35] Lessons learned from correct (and incorrect) use of this framework [14:56] Enhancing total workforce function in 2025 Additional Resources: The Global Medical Trend Rates Report 2025 Helping Employers Navigate the Rise in High-Cost Medical Claims Key Trends in U.S. Benefits for 2024 and Beyond Tweetables: “It’s really important that employers have strategies in place to try to get ahead of these increasing costs and plan for them.” — Meghan Rausch “Employers need to know their future risk, not base their strategy on their historical risk.” — Meghan Rausch “Employers need to look toward the future as they’re trying to manage some of these risks.” — Meghan Rausch…
In this year’s final “On Aon” episode, we take a closer look at one of the four key megatrends impacting organizations around the world: Technology. AI is driving new exposures that leaders need to identify and address. Our experts discuss the human risk in AI and the steps organizations should be taking. Experts in this episode: Spencer Lynch, Global Security Consulting Leader, Cyber Solutions Adam Peckman, Head of Risk Consulting and Cyber Solutions, Asia Pacific [1:35] AI’s increasing risk in cyber exposure [3:02] Regulatory challenges with AI [3:25] The human element of cybersecurity [4:50] Strategies for managing increasing risk exposure Additional Resources: Evolving Technologies Are Driving Firms to Harness Opportunities and Defend Against Threats 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey 2024 Business Decision Maker Survey Special Edition: Global Trade and its Impact on Supply Chain Tweetables: “Gen AI will help businesses productivity and allow employees to be more engaged in stimulative work activities.” — Adam Peckman “The human element remains the weakest link in defending against cyber attacks.” — Adam Peckman “Risk leaders cannot afford to wait until these new technology initiatives go live before investigating the risk and insurance implications.” — Adam Peckman…
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1 Special Edition: Global Trade and its Impact on Supply Chain 11:11
11:11
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In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: Trade. Our experts discuss the global tensions impacting supply chains and the strategic moves companies can make now to manage risk. Experts in this episode: Tracy-Lee Kus, CEO, Global Broking Centre John Minor, National Practice Leader, Structured Credit & Political Risk [1:53] Current geopolitical issues and their impact on supply chains [4:14] Potential trade restrictions from the incoming Trump administration [5:12] The impact on trade of the Middle East and Ukraine conflicts [6:10] Risk management intervention options [8:20] Climate change presents increasing concerns for supply chain and geopolitical violence [8:45] Strategies for proactively managing supply chain risk Additional Resources: On Aon Insights: Climate and Supply Chain: Why Supply Chain Security is Crucial for Transportation Companies Global Peace Index 2024 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey On Aon Special Edition: Aon’s 2024 Client Trends Report 2024 Business Decision Maker Survey The Global Medical Trend Rates Report 2025 Tweetables: “Trade is the lifeblood of the global economy.” — John Minor “Aon rates more than half of global conflicts have high or medium-high geopolitical conflict risks.” — John Minor “Building transparency around your most important suppliers, their geographic location and their dependency on third parties will be really critical as risks continue to evolve.” — John Minor…
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1 The Future of Healthcare: Key Factors Impacting Medical Trend Rates 13:16
13:16
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Aon’s 2025 Global Medical Trend Rates Report analyzes the factors driving medical costs around the world. In this episode, Aon experts discuss the best strategies companies can explore to help mitigate rising costs — now and in the future. Experts in this episode: Celine Ng Tong, Global Benefits Consultant Kathryn Davis, Global Benefits Data and Analytics Leader [1:17] In-depth overview of the report findings [3:55] Trends in weight management drug costs [6:25] Proactive healthcare cost management strategies Additional Resources: Aon’s website The Global Medical Trend Rates Report 2025 Special Edition: Building a Total Rewards Plan for Every Employee 2023 Global Medical Trend Rates Webinar Tweetables: “This is the first time since 2021 that the trend rate has been projected to be lower than the previous year.” — Kathryn Davis “What employees are still struggling with, with their health, and what is driving these costs, hasn’t changed in ten years.” — Kathryn Davis “Effective wellbeing programs are an excellent option that keep employees healthier and save medical costs.” — Kathryn Davis…
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1 Special Edition: Building a Total Rewards Plan for Every Employee 14:26
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In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: the workforce. With new skills gaps emerging and employee preferences shifting, the pressure is on for business leaders to reimagine their rewards programs — including healthcare. Our experts focus on the current state of healthcare affordability, its impact on recruiting and retention, and what companies can do. Experts in this episode: Byron Beebe, Global Chief Commercial Officer, Human Capital Farheen Dam, Health Solutions Leader, North America [1:37] Key concerns regarding healthcare costs [3:40] Healthcare affordability refers to both the employee and the employer [6:07] The impact of healthcare affordability on employee recruiting and retention [8:31] Strategies for tackling the challenges of healthcare affordability [11:07] The urgency of addressing accessibility issues Additional Resources: 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey On Aon Special Edition: Aon’s 2024 Client Trends Report 2024 Business Decision Maker Survey The Global Medical Trend Rates Report 2025 Tweetables: “We’re still feeling the impact of inflation from after the pandemic.” — Farheen Dam “Historically when we use the term affordability, we think about it in terms of individuals.” — Farheen Dam “The reality is that total reward budgets are being swallowed up by healthcare just to maintain the status quo.” — Farheen Dam “In order to build the most robust and valuable total rewards package they can, employers have to address healthcare spending.” — Farheen Dam “In this high trend environment, doing nothing simply isn’t an option for employers.” — Farheen Dam…
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1 Better Being Series: Understanding Burnout in the Workplace 28:46
28:46
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Burnout is on the rise everywhere. Understanding and managing burnout not only benefits employees but also improves the bottom line. Today’s Better Being episode focuses on the increasing dangers of burnout, warning signs that burnout is building and strategies for preventing – rather than merely coping with – the work stressors that lead to burnout. Experts in this episode: Rachel Fellowes, Chief Wellbeing Officer, Aon Christina Maslach, Professor of Psychology at the University of California, Berkeley [3:58] Classification of burnout as a stress response [11:00] The danger of viewing burnout as a disease [12:28] Three dimensions of the Maslach Burnout Inventory [14:58] Symptoms of classic burnout patterns [17:21] Six areas of mismatch that result in burnout [23:03] Effective strategies for burnout improvement [24:18] Distinguishing between coping and prevention Additional Resources: Aon’s website Better Being Series: Are You Taking Care of Your Digital Wellbeing? Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Christina Maslach Resources: UC Berkeley Psychology Website UC Berkeley Research Social Psychology Network Maslach Burnout Inventory™ (MBI) The Burnout Challenge LinkedIn Tweetables: “[Burnout] is not a pathology itself, but it's the lack of recovery afterward that really becomes the problem.” — Christina Maslach “With burnout, employees are switching from doing their very best to doing the bare minimum.” — Christina Maslach “We need to recognize burnout as a phenomenon that can happen in the workplace because of the health consequences it can have.” — Christina Maslach “We should not honor increasingly difficult jobs by just coping with it, we should get rid of some of these stressors or make them less frequent.” — Christina Maslach…
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1 Why Supply Chain Security is Crucial for Transportation Companies 15:08
15:08
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Supply chains are coming under pressure from major geopolitical events, advancements in AI technology and climate change. In this episode of On Aon, experts discuss the steps transportation and logistics businesses can take to improve their supply chain security. Featured in this episode: Chris Bhatt, Chief Commercial Officer, Transportation and Logistics Chris Law, Senior Vice President, Marine Risk Engineering and Loss Control Practice Leader Jan Steven Kelder, Specialty Leader, Transportation and Logistics, EMEA [2:04] Geopolitical risks in supply chain security [6:30] AI and risk management [10:20] Preparing for climate risk Additional Resources: Aon’s website Transportation and Logistics Industry Overview Aon Insights: Transportation and Logistics Tweetables: “Risk management and insurance solutions need to be aligned with changing risks.” — Chris Law “A key element of tech resilience to cargo theft and crime is having resilient cybersecurity policies in place, and that starts with the people.” — Chris Law “At the end of the day, rerouting of cargo, irrespective of the cost, means you have to assess the security risk of your supply chain.” — Jan Steven Kelder “You have to make sure that your risk transfer solutions are always aligned with today’s changing and complex supply chains.”— Jan Steven Kelder…
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1 How has CrowdStrike Changed the Cyber Market? 10:40
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This summer’s CrowdStrike outage highlighted the potential for significant loss in the insurance market and organizations. In this episode, Aon experts weigh in on the impact of the CrowdStrike incident and the cyber and supply chain lessons learned. Featured in this episode: Sabba Manyara, Director, Cyber Solutions, Asia Matt Chmel, Chief Broking Officer, Cyber Solutions Group Alistair Clarke, Cyber Broking Leader, Global Broking Center [1:38] The global significance of the CrowdStrike incident [5:58] What CrowdStrike means for the future of cyber risk [7:47] Deep dive into the current cyber insurance market Additional Resources: Aon’s website Cyber Resilience Report: Cyber Attacks on Supply Chains Are Causing a Widespread Impact Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan Responding to the CrowdStrike Outage: Implications for Cyber and Technology Professionals Responding to the CrowdStrike Outage: Implications for Cyber (Re)Insurance Client Spotlight: Building a Cyber-Resilient Supply Chain Tweetables: "But no one really expected a provider like CrowdStrike to be impacted by such an incident, or to create such an impact." — Sabba Manyara “This was a very complex situation and a very unique situation for each company individually.” — Matt Chmel "From insurers, we have heard, in the past, concerns about systemic risk, a widespread event of this magnitude." — Sabba Manyara “What was so terrifying about this particular outage was that it came as a result of an update by Crowdstrike, one of the world’s leading network security businesses.” — Alistair Clarke “With cyber, the next loss looks nothing like the last one.” — Alistair Clarke “I think going into 2025 we’re still going to see a buyer friendly market in terms of the cyber insurance landscape.” — Matt Chmel…
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1 Client Spotlight: Building a Cyber-Resilient Supply Chain 19:21
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How can businesses keep abreast of the evolving cyber risk landscape — especially when it comes to supply chain and regulatory trends? In this week’s episode, Cristina Palomo from Schneider Electric, Aon’s client, discusses new regulations, the changing landscape around cyber risk and how companies can successfully manage a cyber crisis. Featured in this episode: Eddie McLaughlin, Global Practice Leader, AGRC, Aon Cristina Palomo, Cybersecurity Risk & Compliance Director Governance, Schneider Electric [1:55] Significant cyber risk landscape changes in recent years [3:08] The digital transformation program at Schneider Electric [6:26] Determining and mitigating third party risk [10:13] Regulatory risk in the face of compliance on a global scale [13:53] Reputation risk in Schneider’s cyber risk management program [16:12] The potential for managing a cyber crisis event well Additional Resources: Aon’s website 2023 Cyber Resilience Report Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan Schneider Electric Website Tweetables: “The cyber landscape has been continuously evolving, making it increasingly challenging for companies to anticipate and prepare for the diverse range of threats.” — Cristina Palomo “When we identify any cyber regulation that affects us and requires compliance, we have a systematic and repetitive approach.” — Cristina Palomo “Reputation risk is embedded in every single cyber risk scenario that we assess.” — Cristina Palomo…
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1 Tackling Climate Risk to Build Economic Resilience 15:49
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With record heatwaves, drought, wildfire and other perils, how can the insurance industry protect and fuel innovation in the face of climate challenges? Featured in this episode: Petra Schmidt, global industry leader, Enterprise Client Group Liz Henderson, global head of Climate Risk Advisory [1:50] The impact of climate risk on employees [2:37] Heat stress is often underrepresented in climate models [4:15] Key proactive considerations for employers when handling extreme heat [5:50] Tangible strategies for reducing carbon footprint [10:41] The value of expert risk transfer support Additional Resources: Aon’s website Special Edition: Preparing Business for Changing Weather Climate Analytics Unlock Capital to Protect People and Property 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce Tweetables: “Any organization that has started to experience extreme weather events and the impact they have on the ability to be resilient in the face of climate change are starting to feel the pain of ignoring the implications of climate on people.” — Liz Henderson “Heat is going to impact people before it impacts anything else.” — Liz Henderson “Having a tangible, quantifiable transition plan is part of your risk management strategy.” — Liz Henderson “Insurance is your ally, and oftentimes it is the key to unlocking investment into your organization.” — Liz Henderson…
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1 Better Being Series: Why Nutrition Matters 15:37
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Chronic diseases caused by a poor diet are responsible for more than 70 percent of all deaths globally, making healthy food choices a critical component of overall health and wellness. What — and how much — you eat is the leading factor for heart disease, stroke, diabetes and certain cancers. Today’s Better Being episode talks about the impact nutrition has on productivity, the steps you can take to improve your health and the importance of making sustainable and healthy diet choices. Experts in this episode: Rachel Fellowes, Chief Wellbeing Officer, Aon Dr. Michael Greger, M.D. FACLM, Founder, President, NutritionFacts.org [3:45] Why nutrition is essential in wellbeing [4:56] Diet is a combination of what you eat and how you eat it [5:41] The direct impact of nutrition on productivity [6:40] Key tips for improving health from Dr. Greger [7:57] Considerations for obtaining quality food intake [8:37] The impact of diet on work productivity [10:15] Recent findings from landmark health studies [12:48] The importance of sustainable and healthy lifelong choices The content made available in this podcast is provided for informational purposes. Remember to consult your doctor or other health care provider before beginning a new diet or exercise program. Additional Resources: Aon’s website Better Being Series: Discover the ‘Blue Zones’ Where People Live Longer Better Being Series: Improving Your Financial Wellbeing Better Being Series: Are You Taking Care of Your Digital Wellbeing? Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Dr. Michael Greger Resources NutritionFacts.org Instagram Tweetables: “The number one source of death in the U.S., the UK and the world more broadly is humanity’s diet.” — Dr. Michael Greger “Diet is the single most important decision we can make in terms of our health and wellbeing.” — Dr. Michael Greger “The good news is that we have tremendous power over our health, destiny and longevity.” — Dr. Michael Greger “Real foods that grow out of the ground are our healthiest choices.” — Dr. Michael Greger “In terms of productivity and diet, it’s really all about health.” — Dr. Michael Greger…
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1 Special Edition: Preparing Business for Changing Weather 14:44
14:44
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As weather intensifies, leaders increasingly look to climate and weather mitigation strategies. But weather can often take a backseat to other risks of technology, trade, and workforce. This special “On Aon” episode explores a powerful tool for weather risk: parametric insurance. Experts in this episode: Laura Wanlass, Partner and Global Head of Corporate Governance Consulting Liz Henderson, Global Head of Climate Risk Advisory [2:29] Key questions linking parametric insurance and the management of weather risk [2:41] How does parametric insurance work? [4:42] How these policies are becoming increasingly important to businesses [6:33] Addressing the protection gaps in the face of increasingly extreme weather with parametric insurance [9:53] Steps for the practical application and implementation of parametric insurance [12:30] Underscoring the impact of weather on every aspect of business Additional Resources: Climate Analytics Unlock Capital to Protect People and Property 2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce On Aon Special Edition: 2024 Business Decision Maker Survey On Aon Special Edition: Aon’s 2024 Client Trends Report 2024 Business Decision Maker Survey Tweetables: “Parametric products have been around for a pretty long time in the insurance space, but there’s still a lack of understanding of how they actually work.” — Liz Henderson “There are many sources of volatility related to natural disasters that are not easily identifiable or quantifiable in an indemnity product.” — Liz Henderson “Insurance only picks up version portions of most losses, so that gap between what insurance covers and doesn’t cover is the protection gap.” — Liz Henderson “Clients have to have an understanding of the risk that they’re actually facing on a holistic basis.” — Liz Henderson “It isn’t just about physical property damage anymore. Weather affects all aspects of your business.” — Liz Henderson…
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1 Better Being Series: Discover the ‘Blue Zones’ Where People Live Longer 13:59
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Where are the Blue Zones, the areas around the world where communities are continually producing centenarians and demonstrating an exceptional quality of life. And what are they getting right? Today’s Better Being episode considers lifestyles in the Blue Zones, and how leaders can use these characteristics to build a team culture that makes healthy choices. Resulting in the greatest ROI of all: longer life. Experts in this episode: Rachel Fellowes, Chief Wellbeing Officer, Aon Danny Buettner, EVP, Chief Development Officer, Blue Zones [3:21] Characteristics of Blue Zones around the world [4:48] The fountain of youth is found in the Blue Zones [6:54] The common denominators including rituals, behaviors, and habits [9:58] Implementing a team culture that makes healthy choices naturally [14:16] The unmatched ROI of adding a year to life expectancy Additional Resources: Aon’s website Better Being Series: Improving Your Financial Wellbeing Better Being Series: Are You Taking Care of Your Digital Wellbeing? Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Danny Buettner Resources: LinkedIn Blue Zones Website Netflix Documentary: Live to 100: Secrets of the Blue Zones NFX: The Business Case for Longevity Tweetables: “These researchers found cultures and environments that produce centenarians at scale, consistently, with a fraction of the disease prevalence.” — Danny Buettner “Of the 350 people we studied, not a single one of them pursued health. Not a single one of them pursued longevity, or resilience, or purpose or connection or happiness...it ensued.” — Danny Buettner “[These results] were a by-product of where you live and who you pursue life with.” — Danny Buettner “There is no greater ROI than adding a year or two of life expectancy to the world.” — Danny Buettner…
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1 Better Being Series: Improving Your Financial Wellbeing 21:06
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What does financial wellbeing mean and how can you improve it? In today’s Better Being episode, our experts explore financial wellbeing and offer steps and strategies both employers and colleagues can take in the workplace to improve it. Featured in this episode: Rachel Fellowes, chief wellbeing officer, Aon Bobbi Rebell, CFP, founder and CEO of Financial Wellness Strategies [4:38] Defining financial wellbeing as it relates to happiness [7:26] Bobbi’s motivation to establish Financially Wellness Strategies [9:19] The role of the workplace in cultivating healthy financial wellbeing [12:00] Bobbi’s approach to increasing financial literacy in adults [16:01] Strategies for supporting better employee financial wellbeing Additional Resources: Aon’s website Better Being Series: Are You Taking Care of Your Digital Wellbeing? Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Bobbi Rebell Resources: Newsletter Books Website Tweetables: “The workplace creates both a challenge and a huge opportunity to have financial wellness conversations.” — Bobbi Rebell “It is important for employers to understand that to get the best out of their workforce, [financial conversations] make a lot of business sense.” — Bobbi Rebell “The workforce is where we can really make an impact, not only for employees but companies benefit from this as well.” — Bobbi Rebell “Structured programs with accountability can be very effective [in supporting financial wellbeing].” — Bobbi Rebell…
Business leaders around the world face growing complexity and volatility. Aon’s new Better Decision Maker Survey gathered insights from over 800 C-suite and business executives in North America, UK and Europe about four Megatrends across Trade, Technology, Weather and Workforce that are impacting businesses. Aon’s Global CEO of Commercial Risk Solutions, Joe Peiser, hosts a discussion about the insights derived from the survey with Aon experts Richard Waterer, global risk consulting leader; Spencer Lynch, global security consulting leader; Liz Henderson, global head of Climate Risk Advisory; and Lisa Patel, head of health and talent for EMEA. [0:33] Four megatrends shaping the future of business [2:27] Risks linked to trade are among leader’s top concerns [4:09] Concerns over new and evolving technology risks [5:44] Insights into the impact of extreme weather and changing climate [7:40] Balancing workforce costs with a compelling employee experience Additional Resources: Aon’s website 2024 Business Decision Maker Survey Special Edition: Aon’s 2024 Client Trends Report Aon’s 2024 Client Trends Report Tweetables: “Businesses are more connected than ever before, and they have a greater dependence on third parties.” — Richard Waterer “The good news that we see from the survey is that business decision makers recognize the importance of assessing not just the potential positive impacts of embracing change, but also understanding the risk that they’re going to face.” — Spencer Lynch “There’s a lot of opportunities for our clients to lean into really understanding how weather risk manifests itself throughout their business.” — Liz Henderson “The key to all of this is how to make decisions, it will be using data to make the right decisions.” — Lisa Patel…
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1 Another Way of Looking at Risk: Alternative Risk Transfer 17:58
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Clients are always looking for new protection solutions in a changing marketplace. Alternative risk transfer (ART) offers alternative solutions that can help them manage risk and access capital more effectively. Host and Head of Strategy & Program Management Office, Commercial Risk EMEA and London GBC, Natalia Svirshchevsky, is joined by Rob Kemp, strategic broking director, EMEA, and Guy Malyon, strategic broking director, EMEA, for a look at the ins and outs of ART. [1:30] The impact of ART on conversations with clients [3:50] Evolution of market conditions in the casualty space [4:56] The value of ART solutions in the changing marketplace [9:12] Clients that are typically bringing more ART to their portfolio [11:08] Benefits of parametrics for clients and the wider market Additional Resources: Aon’s website Capabiliity Overview of Risk Transfer Risk Financing Tweetables: “The market is definitely transitioning and improving and it’s provoking conversations around different ways of managing risk and volatility.” — Rob Kemp “Those companies with U.S. or high hazard industries are still seeing increases, still seeing compression in terms and conditions, in particular capacity, and we don’t see that changing too much this year.” — Guy Malyon “We’re trying to make sure that all of that risk capital is brought to our clients to give them flexibility in what has been a challenging marketplace, but more importantly, set them up for years to come so they become more resilient to the marketplace and flexibility and changes within it.” — Rob Kemp “I haven’t yet found a line of business that wouldn’t be applicable to ART.” — Guy Malyon…
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1 Better Being Series: Are You Taking Care of Your Digital Wellbeing? 18:41
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In today’s fast paced world, employees and employers alike are struggling to balance between being productive while also staying healthy. In today’s Better Being episode, host and Aon’s Chief Wellbeing Officer, Rachel Fellowes, is joined by Amy Blankson, Co-founder & Chief Evangelist at Digital Wellness Institute, for a conversation about digital wellbeing in the modern workplace and how to maintain a healthy tech-life balance. [3:11] Defining digital wellbeing and why Amy decided to set up the Digital Wellness Institute [5:10] Insights on the impact of hybrid working on digital wellbeing after COVID-19 [6:53] The challenges of hyper-responsible tech use in high performing adults [7:54] Maximizing a digital balance to maximize productivity and satisfaction in the workforce [11:01] Sources of burnout and the importance of setting digital boundaries Additional Resources: Aon’s website Better Being Series Dives into Women’s Health Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Amy Blankson Resources: LinkedIn profile Website Digital Wellness Institute website Digital Wellness Day Tweetables: “Digital wellbeing is the opportunity that we have to maximize the benefits of technology while mitigating the harms that come along with it.” — Amy Blankson “83 percent of employees are now turning to employers looking for help navigating tech-life balance.” — Amy Blankson “It’s very hard to step off the treadmill when the entire world is on it together.” — Amy Blankson “As technology continues to advance, it becomes even more important that we as adults develop a sense of digital balance.” — Amy Blankson “It’s not just that you’ve been sitting at a desk all day. It’s that your brain is trying to manage so many things at once, and that can be exhausting.” — Amy Blankson “We have the capacity as adults and leaders to make some very small micro changes in our lives that will help us move to a state of flourishing.” — Amy Blankson…
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1 Better Being Series Dives into Women’s Health 24:19
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Aon studies show that 83 percent of companies now have a wellbeing strategy in place and prioritize employee health. In today’s Better Being episode, host and Aon’s Chief Wellbeing Officer, Rachel Fellowes, is joined by Orthopedic Sports Surgeon and Founder and CEO of Precision Longevity, Dr. Vonda Wright, MD, MS, for a discussion on women’s health – specifically, menopause. They explore the importance of bringing both men and women into the conversation about the impact of menopause on a woman’s physical and mental health as well as careers. [3:35] Insights into the effects of menopause on mental and physical health and careers [10:18] Statistics about the workforce impact of menopause and perimenopause [11:15] Leading research on improved menopausal health [17:06] Strategies to include healthy patterns in the workplace [20:14] Incorporating innovative health initiatives into a company's wellbeing agenda Additional Resources: Aon’s website Rachel Fellowes LinkedIn Aon’s Workplace Wellbeing Aon’s 2022-2023 Global Wellbeing Survey Dr. Vonda Wright Resources: Website LinkedIn Profile Instagram HOT For Your Health Podcast Tweetables: “We’re not only talking about the physical health of a woman. We’re talking about the mental health of a woman, and we’re also talking about the career of a woman.” — Dr. Vonda Wright “Our charge is not only to understand this but to provide a way for women in their peak to thrive.” — Dr. Vonda Wright “This is not a woman’s conversation. This is a population conversation.” — Dr. Vonda Wright “Great businesses will be interested in the health of their employees.” — Dr. Vonda Wright “Fertility is not the only part of a woman’s health that needs supporting.” — Dr. Vonda Wright “Reinvesting profits into this critical portion of our workforce is not only the right thing to do from a human standpoint, it’s a good business use case.” — Dr. Vonda Wright…
Businesses today face unprecedented volatility and complexity driven by profound transitions – or megatrends – across Trade, Technology, Weather and Workforce. In this episode, Aon President Eric Andersen speaks with Aon’s Lambros Lambrou, CEO of Human Capital, and Andy Marcell, CEO of Risk Capital, about the megatrends highlighted in Aon’s 2024 Client Trends Report and opportunities for business leaders to take action on interconnected risk and people issues. [0:33] Four megatrends that are shaping business decision making [1:45] Trade and technology insights from Aon’s 2024 Client Trends Report [2:44] Changing weather and workforce trends from the report [3:51] How clients are addressing trends through a Risk Capital and Human Capital lens [5:30] Aon’s approach to accelerating solutions for clients Additional Resources: Aon’s website Aon’s 2024 Client Trends Report Aon Unveils Client Trends Report Highlighting Interconnected Risk And People Issues Aon’s 2023/2024 Global Risk Management Survey Special Edition: Aon CEO Greg Case on 2024 and Evolving to Serve Clients Tweetables: “More important is the interconnectivity of industry around the world and how we navigate that on behalf of our clients.” — Andy Marcell “Employers have started addressing wellbeing very differently.” — Lambros Lambrou “Seeing ‘attracting and retaining talent’ rise to the number four global risk that companies face was extremely telling in how our thinking has evolved on traditional risk topics.”— Lambros Lambrou “We’re actively addressing people risk with our clients in a much more connected way across our integrated Human Capital and Risk Capital capabilities.” — Lambros Lambrou “It is very apparent the C-suite decision making will need to be informed by both risk and human analytics as we look to protect their people and grow their businesses.” — Andy Marcell…
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1 Preparing for Evolving Cyber Exposures 15:48
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Increasing regulations, cyber attacks and AI persist as a constantly evolving landscape that companies must approach proactively. Host and Chief Broking Officer, Aon’s Cyber Solutions Team, Matt Chmel, sits down with Karrieann Couture, cyber and E&O claims leader, Aon’s Cyber Solutions Team, for a discussion about the evolving cyber exposures and the regulatory landscape. [1:40] An overview of the evolving regulatory environment [4:20] Proactive governance and procedures to increase protection [7:17] The impact of AI and machine learning on underwriting [11:39] Key takeaways for regulatory actions Additional Resources: Aon’s website U.S. Cyber Insurance: Market Trends and Opportunities Aon Cyber Security & Risk Solutions Aon Cyber Resilience Capability Overview Tweetables: “We can see the significant impact that cyber attacks have on public companies, whether it’s their operations, finances, or their reputation.” — Karrieann Couture “Allegations around utilizing information without having permission are in early stages, and it will be very interesting to see how the law plays out there.” — Karrieann Couture “Cyber risk is changing as technology is changing, and we have to stay on top of it.” — Karrieann Couture…
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1 Insights into Construction and Building Resilient Economies 17:48
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The construction industry is adapting to a variety of stresses and pressures and working to increase resilience and sustainability in a changing climate. Host and Aon’s Chief Commercial Officer of Global Construction and Infrastructure, Tariq Taherbhai, is joined by Aon’s Global Industry Specialty Leader, Construction and Infrastructure, James MacNeal, to discuss today's global construction industry. [2:02] A high-level overview of today’s global construction industry [4:22] Key renewable energy and energy transition construction projects [7:46] Addressing inflation, workforce shortages and geopolitical factors [10:55] Diversification of risk capital as an essential component in construction projects [14:30] The role of the risk capital market in addressing client needs Note: This episode was recorded on March 21st. The Baltimore Bridge incident is not included in the discussion. Additional Resources: Aon’s website Aon’s Global Risk Management Survey Aon’s Global Construction and Infrastructure Inflation Reduction Act of 2022 Chips and Science Act of 2022 Infrastructure Investment and Jobs Act of 2021 Tweetables: “Crucially, [clients] are now asking the question, ‘What else do I need to do in the design construction operation of this asset to make it more resilient in the face of this changing climate?’.” — James MacNeal “The failure to attract and retain talent and workforce shortages are featured in the top six concerns of our industry clients.” — James MacNeal “It’s really important that construction clients and their brokers increasingly explore other options for risk transfer. You can’t just rely on the traditional construction market anymore.” — James MacNeal…
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1 Understanding Pay Transparency Regulations 15:57
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Around the world, governments are introducing regulations to ensure fair payment for every employee. But the transition from basic regulatory compliance to sustainable pay transparency solutions remains a challenge. Host and Aon’s Head of Talent Solutions, North America, Brooke Green, welcomes Aon’s Head of Rewards and Career Advisory, North America, Kelly Voss, for a conversation about advancing pay equity and transparency. [2:42] Terms and concepts surrounding pay transparency [4:52] Historical events that shaped pay expectations [9:37] Transitioning from compliance to a culture of transparency [11:12] Three prongs of an effective pay transparency culture [14:35] First steps to lasting change Additional Resources: Aon’s website Pay Transparency Consulting Pay Equity Consulting Understanding and Preparing for the Rise in Pay Transparency Five Big Human Resources Trends to Watch in 2024 Webinar: The Five Top HR Trends to Watch for in 2024 Mastering Pay Transparency to Bridge the Gender Wage Divide Tweetables: “This is not about compliance. It’s about the workforce and who our workforce and future is, and it’s about talent.” — Kelly Voss “As an organization, decide which of these foundational pieces you’re going to start with because there isn’t one right answer for every organization.” — Kelly Voss “If you start to think about this and plan accordingly, we’ll all be in good shape. It’s just a matter of taking that first step.” — Kelly Voss…
Resilience and growth are dependent on business leaders taking action to respond to pressing global challenges and opportunities. In this episode, Aon’s Laura Wanlass, partner, Human Capital Solutions, is joined by Leslie Follmer, head of Investor Relations and ESG, for a look at Aon’s 2023 Impact Report. [1:40] What ESG means to Aon’s 3x3 Plan [3:42] Three key takeaways from this year’s report [5:31] Insights into Aon’s Sustainability Network [6:24] Examples of environmental sustainability grants Additional Resources: Aon’s website Aon's 2023 Impact Report Insurance Insider: Aon’s 3x3 plan positions firm to deliver a 'big set of answers' to clients On Aon Insights: What Does ‘ESG’ Really Mean? Ep 49: On Aon's ESG Impact with Leslie Follmer Aon’s 2022 ESG Impact Report Special Edition: Aon CEO Greg Case on 2024 and Evolving to Serve Clients Tweetables: “When you think about what’s in ESG, those risks match right up against risk capital and human capital.” — Leslie Follmer “We really do have core capabilities here to help our clients think about ESG risks in ways that help them make better decisions.” — Leslie Follmer “Aon colleagues are joining together with the support of these environmental sustainability grants to drive local impact on environmental causes.” — Leslie Follmer…
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1 What Climate Risk Means for the Future of Responsible Investing 25:53
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Navigating the broad landscape of climate-related investment risks and opportunities has never been more critical. For a discussion on decarbonization, responsible investing and tactics for greater resilience, host and Aon’s Partner, Non-Profit Solutions Leader, Chair of U.S. Investment Committee, Heather Myers, welcomes Daniel Ingram, partner, head of Responsible Investment, North America, and Tim Manuel, partner, head of Responsible Investment, UK. [1:44] Key questions that define the meaning of decarbonizing for investors [5:40] Identifying the motivation behind the steps needed in decarbonizing efforts [10:54] Various investor approaches to decarbonizing [15:37] Action and integration flow from the motivational belief that change is possible [19:22] First steps to building a climate-resilient investment portfolio Additional Resources: Aon’s website How is Climate Change Affecting the Investment Landscape? Aon’s Environmental Social and Governance (ESG) Manager Ratings: 3 Questions with Daniel Ingram Impact Investing is Hard: Here’s How to do it Well Responsible Investing Aon’s Impact Report Tweetables: “As a globally diversified investor, your portfolio will look like, to some degree, the global economy.” — Tim Manuel “For investors that want to maintain diversification, their own decarbonization goals and whether they will meet those goals, are inextricably linked to the decarbonization process in the wider economy.” — Tim Manuel “Investors can’t decarbonize in a vacuum.” — Tim Manuel “Investors really need some help determining what, if anything, decarbonizing means for them, what actions they might want to take, if any, and why.” — Daniel Ingram “Trying to understand what’s motivating your investors is really part of determining what decarbonizing means for you.” — Daniel Ingram “No one person is going to solve climate change. It requires everyone to do their part globally.” — Daniel Ingram © 2024 Aon plc. All rights reserved. The opinions referenced are as of the date of publication and are subject to change due to changes in the market or economic conditions and may not necessarily come to pass. Information contained herein is for informational purposes only and should not be considered investment advice. Investment advice and consulting services provided by Aon Investments USA Inc. (Aon Investments). The information contained herein is given as of the date hereof and does not purport to give information as of any other date. The delivery at any time shall not, under any circumstances, create any implication that there has been a change in the information set forth herein since the date hereof or any obligation to update or provide amendments hereto. This document is not intended to provide, and shall not be relied upon for, accounting, legal or tax advice or investment recommendations. Any accounting, legal, or taxation position described in this presentation is a general statement and shall only be used as a guide. It does not constitute accounting, legal, and tax advice and is based on Aon Investments’ understanding of current laws and interpretation. Diversification does not ensure a profit nor does it protect against loss of principal. Diversification among investment options and asset classes may help to reduce overall volatility. This document is intended for general information purposes only and should not be construed as advice or opinions on any specific facts or circumstances. The comments in this summary are based upon Aon Investments’ preliminary analysis of publicly available information. The content of this document is made available on an “as is” basis, without warranty of any kind. Aon Investments disclaims any legal liability to any person or organization for loss or damage caused by or resulting from any reliance placed on that content. Aon Investments reserves all rights to the content of this document. No part of this document may be reproduced, stored, or transmitted by any means without the express written consent of Aon Investments. Aon Investments USA Inc. is a federally registered investment advisor with the U.S. Securities and Exchange Commission. Aon Investments USA Inc. is also registered with the Commodity Futures Trading Commission as a commodity pool operator and a commodity trading advisor and is a member of the National Futures Association. The Aon Investments USA Inc. ADV Form Part 2A disclosure statement is available upon written request to: Aon Investments USA Inc. 200 E. Randolph Street Suite 700 Chicago, IL 60601 ATTN: Aon Investments Compliance…
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1 Insights from Aon’s latest Climate and Catastrophe Insight Report 15:28
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Aon’s 2024 Climate and Catastrophe Insight Report analyzes the financial and human impacts of last year’s weather and natural disasters. Host and Aon’s Chief Marketing Officer, Reinsurance Solutions, Alexandra Lewis, invites Michal Lörinc, head of Catastrophe Insight, to share his knowledge on 2023’s natural catastrophes and the strategies needed to support those impacted. [1:02] Statistics on the impacts of 2023 damage compared to previous years [4:17] A definition and explanation of the increasing protection gap [9:21] Recommendations for resilience tactics in response to catastrophic weather trends [10:10] Practical measurements to mitigate rising perils such as heatwaves [12:31] Key findings of Aon’s 2024 Climate and Catastrophe Insight Additional Resources: Aon’s website Aon’s 2024 Climate and Catastrophe Insight On Aon Episode 47: On Aon's Insights on Navigating and Preparing for Catastrophes with Michal Lörinc and Dominic Probyn Tweetables: “I’ve talked about financial drivers of disasters, but we can’t forget about the human impact.” — Michal Lörinc “Considering human fatalities, 2023 was the deadliest since 2010.” — Michal Lörinc “The main reason that losses are increasing over time is the growth of exposure in population growth in vulnerable areas.” — Michal Lörinc…
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1 Special Edition: Aon CEO Greg Case on 2024 and Evolving to Serve Clients 23:53
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In this special episode of the “On Aon” podcast, host Andy Weitz, Aon’s Chief Marketing Officer, welcomes Aon CEO Greg Case for a conversation about what 2024 holds for our colleagues and clients. They also discuss insights into the critical themes of Risk Capital and Human Capital and how Aon’s 3x3 Plan will drive the firm’s commitment to go further, faster over the next three years. [1:44] Megatrends in 2024 across trade, technology, weather and workforce [6:36] Further evolving as firm to serve client need [9:12] Aon’s 3x3 Plan to go further, faster on the firm’s Aon United strategy [11:55] Investing in Aon Business Services to drive greater relevance with clients [16:31] Developing new products to help better serve clients [18:45] Serving the middle market with more capability Additional Resources: Aon’s website Aon Further Accelerates Aon United Strategy Insurance Insider: Aon’s 3x3 plan positions firm to deliver a 'big set of answers' to clients Insurance Insider: Taking Aon and making it... even more Aon Insurance Insider: Aon United acceleration project ‘fundamentally different’ to earlier efforts Aon’s Property Risk Analyzer Aon To Acquire NFP, A Leading Middle-Market Provider Of Risk, Benefits, Wealth And Retirement Plan Advisory Solutions Aon’s Cyber Quotient (CyQu) Evaluation Aon Expands Climate Risk Advisory Across Risk Capital To Serve Clients With More Integrated Solutions Aon Insights: Delivering an Integrated Business and People Strategy for the Future of Insurance On Aon Episode 48: On Aon's Game Plan for Switching from Defense to Offense in Managing Risk with Greg Case Tweetables: “No question our world is more volatile in every respect and that volatility is driven by a series of transitions across trade, technology, weather and workforce…which have changed the stakes in the battle for relevant with clients.” - Greg Case “Clients are looking for a set of trusted advisors who can help them rethink how they take a more holistic view towards Risk Capital...They also want an advisor who can deliver integrated solutions that consider the connection between traditional health & benefits, employee retirement planning and broad-based talent strategies – it's really one issue, it’s how you optimize your Human Capital.“ - Greg Case “For Aon, this means creating innovative new solutions that address these emerging risk and people challenges, accelerating the use of predictive analytics to deliver new insights and unlock access to new forms of capital and focusing on the growing demand for integrated solutions that tackle risk and people challenges together.” - Greg Case “Our Aon United strategy has helped us keep pace with [client] expectations, but the reality is we need to go further, faster – which is the rationale for the 3x3 Plan we rolled out last year.” - Greg Case “Bringing together Reinsurance and Commercial Risk data and analytics we are creating a new suite of tools, starting with our Property Risk Analyzer, that deliver insights to clients in real time related to their risk profile, which will allow them to better interact with markets, assess their position and take action.” - Greg Case “When we look at the opportunity with NFP, it’s not about building something bigger – it's about building something better.” - Greg Case “The investment in Aon Business Services through our 3x3 Plan is helping our firm realize the opportunity to innovate on behalf of clients to create very specific product offerings for the middle market.” - Greg Case “If you think about one of our future colleagues at NFP, they will have the chance to do exactly what they’re doing today, but with more capability to bring to their clients.” - Greg Case…
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1 On Aon Discusses the Rising Risks of Human Capital with Joe Peiser and Lambros Lambrou 12:19
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The 2023 Aon Global Risk Management Survey (GRMS) asked nearly 3,000 business leaders around the world about their approach toward risk, as well as the steps they are taking to manage them. Host and Aon’s Chief Executive Officer, Commercial Risk, Joe Peiser, welcomes Lambros Lambrou, chief executive officer, Human Capital, for a discussion on the survey results and the rising risk of human capital, climate, cyber risk and AI. [:21] Characteristics, key topics and demographics of the GRMS [1:09] Challenges around attracting and retaining talent [4:04] Quantifying the risks of attracting and retaining talent [6:20] The impacts of climate as a key consideration in risk mitigation plans [8:35] Insights into the severity of cyber threats to an organization [10:12] Current and future risks and concerns of AI Additional Resources: Aon’s website Aon’s Global Risk Management Survey Fortune: AI was not even in the top 20 business risks in a ‘shocking’ survey of nearly 3,000 corporate leaders Inside P&C: Cyber risk, BI remain top risks for carriers: Aon Tweetables: “These results provide key insights into the business leader’s mind and the steps they are taking to manage them.” — Joe Peiser “Human capital issues are no longer just a people problem.” — Joe Peiser “Human capital issues are a key business risk that can hamper innovation and business development.” — Lambros Lambrou “Most CEOs now have talent strategies as one of their top priorities today.” — Lambros Lambrou “We expect human capital to increase in ranking in future surveys.” — Lambros Lambrou “More than ever, there is greater awareness around the connectivity between an organization’s risk and people strategy and the implications that they can impact business performance.” — Lambros Lambrou “There is still a significant gap between risk awareness and risk preparedness.” — Lambros Lambrou…
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1 On Aon’s Dive into the Rapidly Evolving Renewables Industry 29:02
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The renewables industry is an evolving and dynamic sector — and the insurance sector plays a key role in mitigating risk and unlocking capital. Host and Aon’s Global Head of Climate Strategy, Richard Dudley, is joined by Global Head Renewable Energy, Guido Benz, and Renewable Energy Leader, EMEA, Mark Potter, for a discussion on the forces shaping the renewables industry. [3:41] Advice for starting a career in the reinsurance industry [4:56] Key challenges when investing in renewables [10:21] What the next big trend in regulation is [13:05] Which sectors are succeeding [16:17] What’s next for the industry [20:31] Aon’s efforts to drive growth and development in renewables Additional Resources: Aon’s website With an Industry Focus, ESG Risks and Opportunities Can Vary Greatly Building a Resilient Workforce That Steers Organizational Success | An Outlook Across Industries Cutting Supply Chains: How to Achieve More Reward with Less Risk Reducing Finance Risks in a Fast-Moving Wind Energy Market Tweetables: “All of these aspects drive volatility and create challenges to the sector as well as opportunities.” — Guido Benz “We’re at a transition point where that needs to be reassessed again… to make sure that we meet the goals that we’re setting for ourselves.” — Mark Potter “There’s a lot of things to factor in for developers and a lot of types of risk and exposures that they’re managing.” — Mark Potter “Government bodies have a key role to play to really help facilitate this transition.” — Guido Benz “The business case around renewables is still very, very strong.” — Mark Potter…
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1 65: On Aon’s Look at the Rise and Risk of Weight Loss Medications 29:32
29:32
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The sharp rise in interest in weight loss medications presents both solutions and challenges for leaders in the healthcare space. Host and Aon’s Senior Vice President, National Pharmacy Practice Leader, Tracy Spencer, is joined by Michael Manolakis, Aon’s senior vice president, clinical innovation leader, National Pharmacy Practice, for a look at the current and future state of pharmacy challenges faced by plan sponsors in relation to the treatments, known as GLP-1s. [2:10] Distinguishing characteristics and challenges of GLP-1s [7:18] Balancing the fairness of coverage with the inappropriate utilization of drugs [11:30] Quality control and safety concerns in light of demands [18:05] ROI considerations for long term investment gains [19:26] Holistic fairness and equity of coverage in these patient support elements [26:15] A high level summary of considerations for employers Additional Resources: Aon’s website Aon’s Pharmacy Solutions LinkedIn Aon’s Pharmacy Benefit Consulting Aon’s Rx Coalition Tweetables: “Employers, over the course of last year, have been wrestling with and raising some very challenging questions about how to manage these drugs.” — Michael Manolakis “The impact of unofficial celebrity endorsements via social media has been astonishing.” — Michael Manolakis “These are really challenging questions here about how we treat obesity and how we think about obesity in comparison to other disease states.” — Michael Manolakis “Employers need to be thinking about cost, the prevalence of the condition, and fairness from a cost management perspective.” — Michael Manolakis…
While climate risk is an ongoing concern for organizations and individuals, the impact of biodiversity is often missing from the conversation. In this episode, host and chief marketing officer, Reinsurance Solutions, Alexandra Lewis, is joined by UK Investment Partner at Aon, Jennifer O’Neill, for insights into the critical role that biodiversity plays in planning for the future. [1:02] The critical role of biodiversity in planning for the future [2:35] Institutional investment as a key strategy to protect biodiversity [3:35] Complexities presented in measuring the success of investments [5:00] An action list for institutions to prioritize biodiversity in investment [6:05] A recap of biodiversity, climate and institutional investments Additional Resources: Aon’s website Tackling Climate Change by Investing in Biodiversity Climate Change and the Threat to Water Security A Guide to Preparing for Greater Climate Disclosure in 2023 Using Parametric Insurance to Match Capital to Climate Risk On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean? On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration On Aon Insights Season 2, Episode 3: Climate and Supply Chain On Aon Insights Season 2, Episode 4: The Role of Insurance in Climate Plans Tweetables: “Thinking about ways that capital allocation decisions and decisions about where to invest and specifically what to invest in, and really understanding how that then has an impact, both from a climate perspective and also from a biodiversity perspective is really key.” — Jennifer O’Neill “Investors need to be thinking about this now so that they’re not left behind.” — Jennifer O’Neill “We are really talking at a pivotal time for making decisions today rather than deferring those decisions for the future and looking to park those until such time as we have perfect data.” — Jennifer O’Neill “It's important that investors really think about this now and begin to understand not only what they can do, but also what their current position is so that they can determine what actions might look like for them.” — Jennifer O’Neill…
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On Aon

1 64: On Aon’s Better Being Series - Part 6: The World Wellbeing Movement with Rachel Fellowes and Sarah Cunningham 35:57
35:57
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Companies around the world are already seeing the benefits of increasing their focus on mental health and wellbeing in the workplace. But macro-level momentum surrounding wellbeing still has a long way to go. In the sixth episode of our Better Being series, host and Aon’s Chief Wellbeing Officer, Rachel Fellowes, is joined by Managing Director of the World Wellbeing Movement, Sarah Cunningham, to discuss why it’s so important that wellbeing strategies and company culture need to align, the wellbeing workplace paradox and the work of the World Wellbeing Movement. [6:55] The purpose and vision of the World Wellbeing Movement [11:44] The importance of measuring four key dimensions of employee wellbeing [16:12] Combating the workplace wellbeing paradox [21:28] Evidence that wellbeing has a positive impact on company performance [25:46] Increasing the momentum surrounding wellbeing [30:55] The potential future impact of the World Wellbeing Movement Additional Resources: Aon’s website Aon’s 2022-2023 Global Wellbeing Survey On Aon’s Better Being Series - Part 3: Measuring Wellbeing with Rachel Fellowes and Nic Marks Sarah Cunningham’s LinkedIn Working on Wellbeing Podcast World Wellbeing Movement World Wellbeing Movement on LinkedIn Tweetables: “I observed over a 25-year career that the world of work was becoming a more stressful place at a macro-level.” — Sarah Cunningham “If I could make one single change tomorrow, it would be that employers measure not only how employees are feeling using comparable science-based metrics but also measure why people feel the way they do.” — Sarah Cunningham “You cannot treat wellbeing in isolation. Your wellbeing benefits have to be aligned with your company culture.” — Sarah Cunningham…
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On Aon

1 Special Edition: On Aon Looks Ahead to COP28 with Eric Andersen 19:43
19:43
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The changing climate creates both significant risks and exciting opportunities for Aon clients. In this special edition of On Aon, Aon President Eric Andersen joins host and Aon’s Global Head of Policy and Public Affairs, Bridget Gainer, to discuss the opportunities for progress at the COP28 Conference and how Aon is helping clients mitigate climate risk. [2:08] Two major areas of climate risks and opportunities for clients [4:45] Motivators behind developing risk capital innovation at Aon [5:21] Aon’s strategy for employing technology while addressing climate [7:15] Key differences of today’s risks from past challenges [15:08] Strategies for supporting clients in transition [16:42] Aon’s vision of success following COP28 Additional Resources: Aon’s website About COP28 Conference Aon At COP28: What To Expect Aon: Climate Change and Sustainability On Aon Insights: The Role of Insurance in Climate Plans On Aon Insights: Climate and Supply Chain Tweetables: “The innovation that is happening within our own industry is pretty significant and is really going to put our own clients in a better position.” — Eric Andersen “We first have to start with the resilience aspect and protect against the physical risk change.” — Eric Andersen “We need to build confidence in our industry and the role that we can play in dealing with the resilience issues of today.” — Eric Andersen…
Insurance plays an integral role in creating climate resilience and while new technologies may be critical for the future, they may represent new risks. Advanced planning for the likelihood of natural disasters and other events can help organizations weather the storms. In this episode, host and chief marketing officer, Reinsurance Solutions, Alexandra Lewis, is joined by North America leader for Aon’s Climate team, Natalia Moudrak, for insights into the role of insurance in creating climate resilience. [1:01] How insurance plays a critical role in addressing the challenges of climate [2:09] The role of Aon’s Energy Transition Group [2:50] Strategies to prepare for developing technologies [4:28] Why reducing carbon dioxide emissions is an important tool that must be used with caution [6:42] Tactics to help organizations better prepare for future climate risks [8:10] A recap of climate risk, insurance, and resilience Additional Resources: Decarbonizing Your Business: Finding the Right Insurance and Strategy Making Better Decisions on the Journey to Net-Zero Catastrophes and Coverage: What 2022 Can Teach Us About Climate Risk On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean? On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration On Aon Insights Season 2, Episode 3: Climate and Supply Chain Aon’s website Tweetables: “The toll from natural disasters is not just economical, it's social and environmental. The insurance industry is on the forefront of this challenge and has been for decades.” — Natalia Moudrak “It is so important to think of ways where we can combine risk engineering and finance acumen and also work collaboratively across public and private sectors to optimize risk transfer and project financing solutions.” — Natalia Moudrak “For companies to grow and scale and to attract the financing to do so, it's so important to understand and to convey to potential investors the dollars and cents value of their IP assets.” — Natalia Moudrak “It's important to recognize that climate change is real, it's happening and it's not going to go away as a function of time.” — Natalia Moudrak “To limit the negative impacts of climate change, clients need to think about what they can do today to better prepare and withstand the impacts of extreme weather events.” — Natalia Moudrak…
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1 63: On Aon’s View of Technology Impacting the Future of Health and Benefits 18:29
18:29
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HR leaders are considering how new and emerging capabilities, like AI, will transform benefits, personalization, and access to care and treatment. Host and Aon’s Senior Vice President, Healthcare Industry Vertical, Sheena Singh, is joined by Aon’s Global Analytics and Actuarial Leader, Health Solutions, Doug Melton, for a discussion on the impact of technology on the future of health and benefits. [1:44] Three facets of Doug’s passion for optimizing employee health [3:28] Defining new technologies and their impact on healthcare [6:48] Key differences between new technology and traditional analytic approaches [8:53] The value of healthcare technology advancements for employers [11:50] Aon’s collaborative strategies for utilizing these technologies to support clients [13:51] Ensuring data security while maximizing technology benefits Additional Resources: Aon’s website How Technology Will Transform Employee Benefits in the Next Five Years How Data and Analytics Can Optimize HR Programs Four Ways to Increase the ROI of Your Benefits Strategy With Technology Tweetables: “The new technologies matter for the employer because they should make the employee experience better.” — Doug Melton “Aon is helping our clients' employees with innovative solutions depending on what their needs are.” — Doug Melton “We’re tackling this new learning together and applying it to other clients who have the same situation.” — Doug Melton “[Data security] is a top priority and area of focus for us at all times.” — Doug Melton…
Climate is a major risk amplifier for supply chains and building resilience into the supply chain should be a priority now and in the future. On this episode of the On Aon Insights podcast, host and Aon’s Chief Marketing Officer, Reinsurance Solutions, Alexandra Lewis, is joined by Aon’s Global Head of Climate Risk Consulting, William Bruce. They discuss how supply chains and climate risk are increasingly linked together and what strategies can be used to make supply chains more resilient in the face of climate risk. [1:00] The intersection of climate risk and supply chains [2:39] The need for organization changes when considering climate risk [3:55] Why resilience is key to success in all aspects of the supply chain [5:33] Steps to identify and increase supply chain resilience [6:15] Strengthen supply chains by including climate as a key factor [6:54] A recap of climate risk and supply chain strategies Additional Resources: El Niño and the Storm Brewing in Supply Chains The Climate Crisis is Driving Supply Chains to Adapt ESG Data: How Businesses Can Use Data to Gain an Edge On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean? On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration Aon’s website Tweetables: “Climate, when we think about it from a physical risk and from a transition risk perspective and all the other considerations, whether it's reputation or legal liability or anything like that, is an ever-evolving constant.” — William Bruce “We're never going to fully fix [climate] and it's always going to evolve and it's always going to change.” — William Bruce “Climate is a factor that is going to decrease and it's going to increase some of the existing risks that have already been identified.” — William Bruce “Assessing a supply chain’s exposure is the first step in building resilience.” — William Bruce…
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On Aon

1 62: On Aon’s Better Being Series - Part 5: Mental Health at Work and the Importance of Creating Kinder Cultures with Rachel Fellowes and David Beeney 31:00
31:00
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While companies around the world increase their focus on mental health in the workplace, the stigma surrounding mental health continues to challenge leaders and employees alike. In the fifth episode of our Better Being series, host and Aon’s Chief Wellbeing Officer, Rachel Fellowes, is joined by mental health consultant and founder of Breaking the Silence, David Beeney, for a conversation about mental health and why creating a kinder work culture is so important. [3:04] David’s personal experience with mental health and his focus on helping employers create a kinder workplace [6:04] David’s unique perspective on his career and mission [7:21] Defining and overcoming the stigma around mental health in the workplace [15:24] Practical tips for engaging with greater kindness [22:22] Gender role statistics and stigmas [25:47] A five year look at the future of wellbeing in the workplace [27:24] David’s key takeaways and advice for improving workplace kindness Additional Resources: This epsiode contains sensitive topics surrounding mental health, resources are available below. Aon’s website Aon’s 2022-2023 Global Wellbeing Survey Rachel Fellowes LinkedIn Better Up Mental Health Blog David Beeney Resources Breaking The Silence Website LinkedIn UK Mental Health Support/Contacts Samaritans.org The Calm Zone Mind.org Tommy’s Child Bereavement UK US Mental Health Support/Contacts Mental Health First Aid Childhood Bereavement US Tweetables: “My life changed for the better when I first outed myself about my mental health.” — David Beeney “We don’t know how to talk about mental health without fear.” — David Beeney “Unless you create a kind culture in the workplace, you will never optimize performance from your people.” — David Beeney “When you create a kinder culture at work, your best people are less likely to leave.” — David Beeney “The language we use around the workplace is very important in creating a kinder culture.” — David Beeney “If you don’t create a culture where people feel safe to put their hand up and say ‘I need help,’ all this effort will go to waste.” — David Beeney “Where we share vulnerability, we inspire people.” — David Beeney…
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1 On Aon Insights: Climate Science Through Academic Collaboration 10:23
10:23
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Amid the volatility of climate risk, research with academic institutions may help provide better data and clearer pictures for organizations looking to understand their exposure. On this episode of the On Aon Insights podcast, host and Aon’s chief marketing officer, Reinsurance Solutions, Alexandra Lewis, is joined by Aon’s global head of Climate Risk Advisory, Liz Henderson, for a discussion on the value of collaborating with academic institutions to further our understanding of the impact of climate on how we live and work. [1:00] The value of partnering with academic institutions when improving climate risks [3:07] Insights into the increasing losses associated with climate change [4:48] Crafting a robust data prediction program [6:20] Strategies that use the knowledge gained from academic research partnerships [8:06] A summary of climate risk insights and strategies Additional Resources: Decarbonizing Your Business El Nino and the Storm Brewing in Supply Chains On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean? Aon’s website Tweetables: “We're trying to help our clients understand when you're doing forecasting in this active area of research, that there isn't really one right answer.” — Liz Henderson “You have to have an end-to-end kind of risk program that helps you understand the data going into the different models, the methodologies that they take, the data that's coming out, and the sources of volatility that the models don't account for at all.” — Liz Henderson “Over time, the tools we have will get much better and much more refined, to predict that kind of medium and long-term planning.” — Liz Henderson “What does the climate risk program actually need to look like to account for all of that uncertainty that's there?” — Liz Henderson…
ESG has become a top business priority in recent years, but fully understanding it in today’s volatile world is a complicated task. The second season of the “On Aon Insights” podcast series explores the world of climate and ESG (Environmental, Social and Governance) issues. In this episode, host and Aon’s chief marketing officer, Reinsurance Solutions, Alexandra Lewis, is joined by Aon’s head of ESG and Human Sustainability, Laura Wanlass, for a discussion on how to better understand the role of ESG in company decision-making. [1:20] The complicated task of defining ESG [2:12] The three elements that make up ESG [3:14] Maintaining a focus on ESG in a volatile market [4:38] Responding to political pushback and stakeholder expectations Additional Resources: Aon’s website Episode 49: On Aon's ESG Impact with Leslie Follmer ESG Data: How Businesses Can Use Data to Gain an Edge Tweetables: “Oftentimes instead of saying, ‘What is environmental and social governance and what does it mean to the company?’ it's more like, what's material to your company and to your stakeholders?” — Laura Wanlass “You have to really sit back and look at who you are as a company, what industries or markets do you operate within to set your strategy and to know what you want to do on the risk side and the opportunity side of ESG.” — Laura Wanlass “But on the governance side, I would say, especially if you're public, there's some pretty universal things that are expected in terms of board governance.” — Laura Wanlass “Employees really care [about ESG], and that's not going to go away.” — Laura Wanlass…
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On Aon

1 61: On Aon’s Training Managers for the Future of Work with Charlotte Schaller 15:32
15:32
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Current workplace trends have put intense pressure on managers to engage and retain high-caliber talent while navigating constant change. This week’s host and Director of Communications for Aon Business Services, David Allard, is joined by Partner and Aon’s Head of Assessments in the UK, Talent Solutions, Charlotte Schaller, for a look into training and reskilling managers so that they are prepared to meet the rapidly evolving demands of the workplace. [1:57] Recent trends and events impacting the training and reskilling of managers [4:38] Evolving demands for training in technology, diversity and hybrid work [6:28] Tactics for forward-thinking management training exercises [11:06] Building a culture of learning within an organization [13:28] Charlotte’s approach to wellbeing Additional Resources: Aon’s website Aon Insights: How AI Will Impact Human Capital in the Technology, Media and Communications Industry On Aon Insights: Resilience Across Industries On Aon Insights: Building Belonging in the Workplace On Aon Insights: Training the Manager for the Future of Work Tweetables: “There is a clear trend showing that the manager role has evolved.” — Charlotte Schaller “As the workplace becomes more diverse and inclusive, managers will need to exhibit higher EQ — emotional intelligence.” — Charlotte Schaller “[Training and retraining] has to be a personalized journey. It’s not going to be a one-size-fits-all.” — Charlotte Schaller “When managers participate in training and demonstrate their commitment to learning, they set a positive example to their teams.” — Charlotte Schaller “Employees will feel more valued when they see their organization investing in their professional growth.” — Charlotte Schaller…
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