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1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
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Content provided by The Ghost Factory. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Ghost Factory or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Who Killed Alaska? explicit
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Content provided by The Ghost Factory. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Ghost Factory or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In WKA, a private detective and an eccentric stoner compete to solve a mysterious death. Join Boo & Denver for this charming adventure, full of friendship, threats, threats of friendship, and just a touch of witchcraft.
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continue reading
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Similar cu Who Killed Alaska?
What is it like to be famous before you’re famous? What is it like to walk in the shoes of another person? Each episode of Imagined Life takes you on an immersive journey into the life of a world-famous person. It’ll be someone you may think you know, even admire -- or maybe the opposite. You’ll get clues to your identity along the way. But only in the final moments will you find out who “you” really are. So sit back, let go, and -- imagine your life, with our hosts, Oscar nominated Virginia ...
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1
Unwell, a Midwestern Gothic Mystery
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Subscribe
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Subscribe
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continue reading
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Passenger List
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