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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
On Great Fields: Leaders of the American Civil War
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Content provided by Andy Jones. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andy Jones or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
This podcast is focused on leaders of the American Civil War and their impact on the world during and after the war.
…
continue reading
38 episoade
Marcați toate (ne)redate ...
Manage series 2993599
Content provided by Andy Jones. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andy Jones or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
This podcast is focused on leaders of the American Civil War and their impact on the world during and after the war.
…
continue reading
38 episoade
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On Great Fields: Leaders of the American Civil War

1 37: Ulysses S. Grant - Part 5 Shiloh (1) 29:15
29:15
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In this episode, we begin the battle of Shiloh, which was a turning point in Grant's life and the lives of all Americans. Also, we begin a discussion of Grant's early life and experiences at the US Military Academy.
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On Great Fields: Leaders of the American Civil War

1 36: Ulysses S. Grant - Part 4 Fort Donelson (2) 27:17
27:17
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We conclude the Fort Donelson battle in the episode, which represents the first major victory of the war for the Union army. Grant captured an entire Confederate army for the first time and came to be know as "Unconditional Surrender" Grant.
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On Great Fields: Leaders of the American Civil War

1 35: Ulysses S. Grant - Part 3 Fort Donelson (1) 25:53
25:53
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In this episode we discuss the fallout from Fort Henry and Begin the Fort Donelson Battle.
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On Great Fields: Leaders of the American Civil War

This is an announcement of two upcoming changes to the podcast.
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On Great Fields: Leaders of the American Civil War

1 34: Ulysses S. Grant - Part 2 Fort Henry 32:14
32:14
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In this episode, we discuss the aftermath of Belmont and the first big battle of his career, Fort Henry. Before this, we cover Grant's relationship with his wife Julia as well as Henry Halleck. And we discuss a topic that plagued his time in the deep South, the illicit cotton trade and corruption in the war dept.…
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On Great Fields: Leaders of the American Civil War

1 33: Ulysses S. Grant - Part 1 Belmont 28:32
28:32
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In this episode, we begin our exploration into U. S. Grant's life starting when he assumed command of the 21st Illinois Regiment in June 1861. We will cover his early camp life experiences, his command at Cairo IL, and the capture of Paducah KY. We end with his first battle in Belmont, MO against Leonidas Polk and Gideon Pillow.…
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On Great Fields: Leaders of the American Civil War

1 32: Stonewall Jackson - Part 10 Chancellorsville 31:18
31:18
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In this final episode of the Stonewall Jackson series, we briefly cover the battles of Antietam and Fredericksburg. Then we spend most of our time on Jackson's and Lee's masterpiece at Chancellorsville. Stonewall Jackson's career ended the same way it began: With a rebel yell and a complete rout of the enemy.…
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On Great Fields: Leaders of the American Civil War

1 31: Stonewall Jackson - Part 9 Second Manassas 27:35
27:35
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This episode covers Jackson's taking of the Union supply depot at Manassas Junction and the Battle of Second Bull Run. Then we finish with the Battle of Chantilly. Some believe this was Jackson's masterpiece, others believe it was Chancellorsville. You be the judge.
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On Great Fields: Leaders of the American Civil War

1 30: Stonewall Jackson - Part 8 Seven Days 21:50
21:50
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In this episode, we discuss Jackson's time at the WestPoint military academy. Then we resume where we left off after the valley campaign with Jackson joining Lee's forces to defend the confederate capital in the Seven Days Battles. After this, we find Jackson again being sent off to destroy Nathaniel Banks's federals at the Battle of Cedar Mountain, just before Second Manassas (aka Second Bull Run).…
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On Great Fields: Leaders of the American Civil War

1 29: Stonewall Jackson - Part 7 Big Valley Finish 13:47
13:47
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In this episode, we conclude Jackson's spectacular valley campaign. First, his army will somehow escape from the danger of a well-sprung trap set by President Lincoln, then he will proceed to defeat two much larger Union armies in detail. By the end of the campaign he is likely the most famous person in the world.…
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On Great Fields: Leaders of the American Civil War

1 28: Stonewall Jackson - Part 6 Front Royal 16:22
16:22
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Jackson continues his Valley Campaign with smashing victories over Union General Nathaniel Banks at Front Royal and Winchester. President Lincoln and all of Washington are terrified Jackson might invade the US capital.
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On Great Fields: Leaders of the American Civil War

1 27: Stonewall Jackson - Part 5 Early Years 16:46
16:46
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In this episode we discuss Jackson's background and early life in Jackson's Mill Virginia. Also, we explore Jackson's loves and losses before the Civil War.
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On Great Fields: Leaders of the American Civil War

1 26: Stonewall Jackson - Part 4 McDowell 21:21
21:21
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Jackson begins his Valley Campaign in earnest and his partnership with Robert E Lee also begins. Jackson fools the federals into thinking he has left the Valley for good and then attacks Fremont's vanguard force in the Battle of McDowell.
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On Great Fields: Leaders of the American Civil War

1 25: Stonewall Jackson - Part 3 Kernstown 47:12
47:12
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In this episode we begin our discussion of Jackson's famous valley campaign. Jackson rewrites the rules of war during the Romney expedition, pushing his men to physical extremes none of them thought possible. Then Jackson shows his gall and audacity at Kernstown by attacking a much larger union force in a tactical defeat that turned into a strategic victory.…
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On Great Fields: Leaders of the American Civil War

1 24: Stonewall Jackson - Part 2 VMI 19:59
19:59
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In this episode we explore Jackson's pre-war life as professor of Science and Artillery at Virginia Military Institute. We also learn more about Jackson's idiosyncratic behavior and especially his insistence to never quit and never give up, ever. We also discuss a significant incident involving Jackson and his post commander during his time in the antebellum Army.…
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