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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

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We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Getting to Aha! with Darshan Mehta

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Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.

146 episoade

#MBA #Careers #Entrepreneur #Business #Darshan Mehta #IResearch #Aha #Consumer Research Services #Happy Market Research Podcast #Conversations For Research Rockstars #Engagious

Getting to Aha! with Darshan Mehta

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146 episoade

#MBA #Careers #Entrepreneur #Business #Darshan Mehta #IResearch #Aha #Consumer Research Services #Happy Market Research Podcast #Conversations For Research Rockstars #Engagious

Toate episoadele

In this episode of Getting to Aha! Host Darshan Mehta engages Hawah Kasat, a global humanitarian and co-founder of One Common Unity, in an inspiring discussion about the transformative power of moments. Hawah shares his journey, shaped by his early travels, passion for peacebuilding, and commitment to fostering connection through education and the arts. They explore themes of personal growth, critical thinking, meditation, and thriving beyond survival, offering listeners powerful insights into living with purpose and curiosity. Hawah Kasat is the Co-founder and former CEO of One Common Unity (OCU), a nonprofit dedicated to peace education through music, art, and mental health care. With over 20 years of leadership, Hawah grew OCU to serve over 40,000 youths across 25+ schools. A recipient of Georgetown University's "Legacy of A Dream" Award and Washington, DC's Mayor's Arts Award, he has pioneered efforts in conflict transformation, trauma-informed care, and positive youth development. A certified yoga and mindfulness teacher, Hawah is also an author, filmmaker, and TEDx speaker. His work continues to inspire global change and healing. He is also the host of the EVERlutionary podcast, where he incites global healing and transformation. KEY TAKEAWAYS 👉 The Impact of Travel on Personal Growth : Hawah discusses how exposure to diverse cultures deepens understanding, fosters curiosity, and shapes a more compassionate perspective on life. 👉 Embracing Discomfort for Transformation: Hawah emphasizes the importance of stepping out of one's comfort zone to facilitate personal and organizational growth, encouraging listeners to thrive beyond survival mode. 👉 The Healing Power of Meditation: Hawah shares his practice of meditation as a tool for mental clarity, creativity, and emotional well-being, advocating for its role in personal and professional development. 👉 Critical Thinking and the Need for Diverse Perspectives: Hawah highlights the significance of questioning beliefs and considering multiple viewpoints in addressing conflicts and promoting growth. 👉 The Role of Arts and Education in Peacebuilding: Hawah reflects on his work with One Common Unity, underscoring how integrating music, art, and mental health care can foster a culture of peace and non-violence. Listen Now! Fame Host - https://bit.ly/3ACsRBz Apple - https://apple.co/3gsuA31 Spotify - https://spoti.fi/48t2yi5 YouTube - https://bit.ly/3KYAHtd RSS - https://bit.ly/3AFrUs6 And connect with the host and guests here: Darshan Mehta on Linkedin - https://www.linkedin.com/in/darshan--mehta iResearch website - https://iresearch.com Hawah Kasat on LinkedIn : https://www.linkedin.com/in/hawah/ One Common Unity Website : https://onecommonunity.org/ Getting to Aha! with Darshan Mehta is hand crafted by our friends over at: fame.so Previous guests include: Luca Popovac, Senior Executive, Abhilasha Sinha of Open Secret, Laura Beavin-Yates, Stephen Griffiths of Level 2, Kristin Luck or ScaleHouse, Melina Palmer of The Brainy Business, Nicolas Zeisler of We’re Doing CX Wrong and How To Get It Right, Pricilla McKinney of Little Bird Marketing, Brooke Sellas of B Squared Marketing and Joseph Michelli of The Michelli Experience. Check out the 3 most downloaded episodes: Changing the Direction of Customer Experience with Luka Popovac, a Senior Customer Experience Executive Innovation, Curiosity, and Being Human with Abhilasha Sinha, Chief Growth Officer at Open Secret [Greatest Hits ] Emotions & Consumer Behavior with Laura Beavin-Yates If you are interested in joining Getting to Aha! as a guest, please complete this form…

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From English Major to EdTech Leader: John Jorgenson’s Transformative Journey 35:09

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In this episode of Getting to Aha! Host Darshan Mehta interviews John Jorgenson, CMO of Cambium Learning Group, to explore the interplay of education, marketing, and technology. John reflects on his career transition from English major to EdTech marketing leader, emphasizing the importance of aligning marketing strategies with educators' and students' needs. They discuss the pandemic’s acceleration of technology adoption, AI's role in personalized learning, and future trends in education. John also shares insights on branding, strategy, and the EdTech CMO Collective—a networking initiative fostering collaboration among marketing leaders to address challenges in K-12 education. John Jorgenson is the Chief Marketing Officer at Cambium Learning Group, where he champions innovative strategies to share the company’s transformative impact on education. With over 25 years of experience, John has led creative and strategic marketing initiatives across K-12 and EdTech. A Purdue University graduate, his career spans roles at Cengage Gale, Earthwatch Institute, and Carnegie Learning. At Cambium, John’s vision is not only to advance education but also to empower his colleagues to achieve their career best. KEY TAKEAWAYS 👉 The Value of Aligning Marketing with Purpose: John highlights the importance of understanding educators’ needs and aligning marketing efforts with the organization’s mission, ensuring that strategies serve educators and students effectively. 👉 The Role of AI in Personalized Learning: John discusses how AI can revolutionize education by providing real-time insights into student performance, enabling personalized interventions, and improving learning outcomes. 👉 COVID-19’s Impact on Education Technology: The pandemic accelerated the adoption of digital tools in classrooms, prompting a need for streamlined, efficient solutions to adapt to post-pandemic teaching environments. 👉 Branding, Strategy, and Tactics as a Unified Framework: John defines branding as an organization's authentic story, strategy as the overarching goals, and tactics as actionable steps—emphasizing the need for alignment between all three for sustained success. 👉 The Power of Collaboration in EdTech: Through the EdTech CMO Collective, John illustrates the value of peer networks for sharing insights, tackling industry challenges, and fostering innovation within the educational marketing sector. Listen Now! Fame Host - https://bit.ly/3ACsRBz Apple - https://apple.co/3gsuA31 Spotify - https://spoti.fi/48t2yi5 YouTube - https://bit.ly/3KYAHtd RSS - https://bit.ly/3AFrUs6 And connect with the host and guests here: Darshan Mehta on Linkedin - https://www.linkedin.com/in/darshan--mehta iResearch website - https://iresearch.com John Jorgenson on LinkedIn : https://www.linkedin.com/in/jjorgenson/ Cambium Learning Group Website: https://www.cambiumlearning.com/ Getting to Aha! with Darshan Mehta is hand crafted by our friends over at: fame.so Previous guests include: Luca Popovac, Senior Executive, Abhilasha Sinha of Open Secret, Laura Beavin-Yates, Stephen Griffiths of Level 2, Kristin Luck or ScaleHouse, Melina Palmer of The Brainy Business, Nicolas Zeisler of We’re Doing CX Wrong and How To Get It Right, Pricilla McKinney of Little Bird Marketing, Brooke Sellas of B Squared Marketing and Joseph Michelli of The Michelli Experience. Check out the 3 most downloaded episodes: Changing the Direction of Customer Experience with Luka Popovac, a Senior Customer Experience Executive Innovation, Curiosity, and Being Human with Abhilasha Sinha, Chief Growth Officer at Open Secret [Greatest Hits ] Emotions & Consumer Behavior with Laura Beavin-Yates If you are interested in joining Getting to Aha! as a guest, please complete this form…

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