Enterprise AI Defenders podcast

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On the 24th episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Michael Baker , Vice President and Chief Information Security Officer at DXC Technology . DXC is a global IT services leader, providing infrastructure, consulting, and cybersecurity solutions for nearly half of the Fortune 500. With 125,000 employees operating across 70 countries, DXC delivers a vast portfolio of managed services. Securing both its own infrastructure and customer environments, DXC must defend against a rapidly evolving threat landscape while ensuring seamless global operations. In this conversation, Michael discusses how DXC manages its massive attack surface, the role of AI in automating SOCs, threat hunting & vulnerability management, and the future of AI-enhanced cybersecurity. Quick hits from Michael: On the rise of multimodal cyberattacks and AI-driven threats: “AI is just making [cyberattacks] harder and harder to spot. It’s not just email—it’s multimodal. We’re seeing it through WhatsApp, text, and email, all coming at once.” On how AI is lowering the barrier to entry for malware creation: “ We’re seeing the democratization of malware development. AI has enabled coders everywhere. We can basically have citizen development of malware .” On the trending use of AI agents and automation in cybersecurity: “2025 is really the year we’re going to see AI agents start working across different functions, not just siloed within organizational components.” Book Recommendation: The Speed of Trust by Stephen M. R. Covey -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at www.enterprisesoftware.blog . Enterprise AI Defenders is produced by Josh Meer.…

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The Future of Patient Safety, AI, and Cybersecurity with BJC HealthCare VP & CISO Matt Modica 30:14

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On the 23rd episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Matt Modica , Vice President and Chief Information Security Officer at BJC HealthCare . BJC HealthCare is one of the largest non-profit healthcare organizations in the United States, operating 14 hospitals across Missouri and Illinois. BJC has over 30,000 employees and over 4,200 doctors across its network. In this conversation, Matt discusses the unique challenges of securing patient privacy in a digital world, new opportunities and risks in healthcare with recent AI advancements, and aligning security practices with an AI-enabled future. Quick hits from Matt: On the increasing effectiveness of AI powered attacks: “Voice technology and mimicking a person got very good. Pretending to be somebody else and trying to get credential access or compromise credentials, it's not just executives anymore. It's anybody with a credential. So the credential is valuable and they're being sold. It's just a matter of how criminals can best get the ID and password to be able to sell.” On critical areas where AI allows us to focus more attention: “We have time to do the things we've always talked about wanting to do. We've talked about wanting to do more threat hunting, about wanting to do more risk quantification. We've always talked about wanting to do a better job and be more proactive in shifting security left in our, in our agile environment, our workflows and things. So we have some time to do that now because we're making some of those things either automated or more efficient.” On the maintained need for humans in the loop with enterprise AI: “ When you're running a large enterprise, uptime is of utmost importance. If I change a firewall rule that blocks something legitimate, I'm going to hear about that. If that was done because it was a low security risk, but the automation decided to do that, then there’s a lot of ramifications there. I don't know if we'll ever get to a hundred percent full automation. I think we're always going to have to have someone validating accuracy. And the models and making sure that our risk tolerance as an organization is taken into consideration as we instrument those things or allow those things to take action on our behalf.” Book Recommendation: The One Minute Manager by Ken Blanchard and Spencer Johnson -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Defenders is produced by Josh Meer.…

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Overcoming Security Blind Spots Through Automation, Innovation and AI with Former JLL CISO Joe Silva 30:07

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On the 22nd episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Joe Silva , former Chief Information Security Officer at Jones Lang LaSalle . JLL is a commercial real estate company operating in 84 countries worldwide. The company has over 100,000 employees, $20 billion dollars in annual revenue, and ranks #193 on the Fortune 500. Managing billions of square feet of property worldwide, JLL delivers a full suite of services, including — property management, leasing, capital markets, and real estate technology solutions. In this conversation, Joe dives into the realities versus the hype of AI in cybersecurity, AI’s role in shifting the balance between human judgment and automated systems, and AI’s potential to solve long-standing defender blind spots. Quick hits from Joe: On the new attack surface presented by AI: “If I look at how corporate functions at large enterprises, HR, finance, they were using RPAs (robotic process automations) to automate so much of this work, and now you look at AI agents as essentially hyper aware RPAs. It's a natural evolution. RPAs, which themselves created a massive attack surface and now we just start moving all of that to AI because we're completely taking the human out of the loop.” On the increasing negative impact of AI cyberthreats: “Criminals can leverage AI to create highly bespoke and tailored fraud to individuals whose identities they can stitch together across multiple data sets. Organizations will start feeling the impact of AI abetting criminal activity, and that will raise the consequences.” On areas that AI is moving the needle: “Gen AI is making it a lot easier for providers to make more information accessible and provide more context in tools…Where we see Gen AI being helpful is the ability to train machine learning models, and actually get more utility out of machine learning. We've been hearing ML and AI for the last 10 years as buzzwords associated with products and the utility of ML has improved due to AI.” Book Recommendation: Five Years to Freedom by James N. Rowe -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Defenders is produced by Josh Meer.…

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From Butter to Bots: How Land O’Lakes is Innovating Cybersecurity Through AI with CISO Tony Taylor 23:22

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On the 21st episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Tony Taylor, Chief Information Security Officer at Land O'Lakes . Land O'Lakes is an American member-owned agricultural cooperative. The co-op has 9,000 employees who process and distribute products for about 300,000 agricultural producers. Land O Lakes handles 12 billion pounds of milk annually and is one of the largest producers of butter and cheese in the United States. In this conversation, Tony shares his thoughts on AI transforming the cyber threat landscape, the paradox of AI empowering defenders while enabling attackers, and strategies for cyber defense in an AI-driven world. Quick hits from Tony: On the oversaturation of AI as a marketing term: “You can’t talk to a vendor today where they don’t talk about their AI. Everybody’s got an AI engine. For me as a consumer of that technology, I go, well, show me how that AI works.” On how AI can help address the talent shortage in cybersecurity: “We need to be able to bring in less mature or less experienced people and let them build that experience because the workforce isn’t there. I can’t go hire senior engineers all over the place because they’re not available.” On AI elevating the nature of work in cybersecurity: “AI will reduce workload, and I think it’s going to reduce the workload that nobody wants to do anyway...It’s going to allow people to work at a higher level.” Podcast Recommendation: SANS Stormcast by Johannes B. Ullrich -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Defenders is produced by Josh Meer.…

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Protecting a Fortune 50 Giant: How FedEx Deploys AI at Scale with VP & CISO Gene Sun 24:50

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On the 20th episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Gene Sun , Vice President and Chief Information Security Officer at FedEx. FedEx is a multinational courier delivery services company with over $90 billion in annual revenue and more than 500,000 employees globally. With billions of packages delivered every year, using the world’s largest cargo fleet, FedEx uses sophisticated technology to provide a unique delivery service to customers across the globe. In this conversation, Gene discusses industry shifts from isolated point solutions to powerful, AI-driven platform strategies, AI as a growing tool for attackers and defenders, and predictions for the future of AI-powered cyber defense. Quick hits from Gene: On the evolving workforce adapting to AI integration: “There is some kind of fear in society that AI will replace all the human beings doing the work. I have this saying, AI will not replace your job. People who know how to use AI will replace your job.” On consolidation and innovation in AI-driven cybersecurity: “There’s only so many players who can afford to stay in the AI race. I think only a couple of large cyber security platforms will survive and they will provide the fundamental platform for any additional innovation that will be created for security related AI models.” On AI lowering barriers for fraud: “Cybercriminals are using AI to generate counterfeit FedEx shipping labels. Previously, to create a counterfeit FedEx shipping label you needed to have programming skills to decode our tracking numbers to be able to generate readable barcodes. Now, AI has removed those technology requirements and criminals are increasing their velocity to perpetrate those crimes.” Recent Book Recommendation: Guns, Germs, and Steel by Jared Diamond -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Defenders is produced by Josh Meer.…

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AI: The Force Multiplier for Cyber Defense with Wyndham Hotels & Resorts CISO Eric Brohm 31:21

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On the 19th episode of Enterprise AI Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Eric Brohm , Chief Information Security Officer at Wyndham Hotels & Resorts . Wyndham is the world's largest hotel group, offering nearly 10,000 properties in 95 countries across 24 global brands. In this conversation, Eric shares his thoughts on how AI is fast becoming an indispensable tool for cybersecurity teams, the potential of AI in risk-based decision-making, and the growing trend of cybercriminals using AI. Quick hits from Eric: On the speed of AI adoption between attackers and defenders: “Attackers take up tools quicker than we do. They don't need to worry about test environments and, politically, selling the tools’ ROI for the business, right? They just go and they use it.” On AI as a tool to enhance security: “The industry of adversary emulation has been really big. I can point AI at my environment and it knows what security controls I have on the back end. It knows what my vulnerabilities are on the front end and says, “If I were an attacker, this is probably what I would do.” So that helps us drive smart investment based on AI helping us with those risks.” On the need for collaboration in cybersecurity: “Community is a key piece of why I love being in cybersecurity so much, and that collaboration is what we need to stay ahead of, or at least try to keep pace with whatever tools the attackers are using.” Recent Book Recommendation: Questions Are the Answer by Hal Gregersen -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise AI Defenders is produced by Josh Meer.…

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AI & Human Error: How Technology Secures the Future with MGM Resorts International SVP & CISO Stephen Harrison 27:19

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On the 18th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Stephen Harrison , Senior Vice President and Chief Information Security Officer at MGM Resorts International . MGM Resorts International is a global hospitality and entertainment leader, operating some of the most iconic destinations in Las Vegas and beyond. MGM boasts an annual revenue of over $16 billion and employs more than 70,000 people worldwide. In this conversation, Stephen shares his thoughts on cybersecurity complexities in the entertainment sector, the deployment of AI – in both safeguarding systems and enhancing attack methods, and the escalation of automated attacks targeting human error. Quick hits from Stephen: On the rapid pace of technology change and AI: “It's hard when we're at a period of time where there's never been faster acceleration of technology. And whatever you thought was cutting-edge AI last week, well, just check Twitter this week. You're probably wrong.” On adapting to rapid technological change: “If you’re running an enterprise security and you’re sort of putting up this gridiron fence saying, ‘No, our company is not going to use AI at a professional knowledge worker level.’ I think you’re probably doing a disservice.” On the evolving threat landscape: “Every innovation that comes out is also empowering threat actors…you have ransomware as a service right now. And I would expect by next year, sometime to see ransomware as a service evolve and become more like AI as a service for threat actors.” Recent Book Recommendation: Dare to Lead by Brené Brown -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Leveraging AI for a Safer Future in Aviation with Bombardier CISO Mark Ferguson 24:28

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On the 17th episode of Enterprise Software Defenders, host Evan Reiser ( Abnormal Security ) talks with Mark Ferguson , Chief Information Security Officer at Bombardier . Bombardier is a Canadian multinational aircraft company best known for producing premium business jets. It has over 17,000 employees and over $8 billion in annual revenue. In this conversation, Mark shares his thoughts on Bombardier's impressive scale, the complexities of cybersecurity in the aviation industry, and the role of AI in enhancing security operations. Quick hits from Mark: On cybercriminals using generative AI: “Cybercriminals’ work is all about volume. So it's about keeping the cost as low as possible and spreading the threat to the biggest volume possible. That's where AI will help them because it's going to enable them to widen the net for potential targets they can go after.” On the rise of sophistication in cybercrime: “The most sophisticated criminals are using company’s own people and IT systems. It's way easier now to trick someone and log in to a corporate system, versus break through the firewall or hack a satellite.” On AI Copilot’s ability to assist with cybersecurity: “Copilot came back within seconds and said this change happened by this person to this end point on this date and we were able to narrow in on what the change was and who made the change.” Recent Book Recommendation: Jan Ullrich: The Best There Never Was by Daniel Fribe -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Unlocking Automatic Defense Through AI with Former TikTok Global CSO Roland Cloutier 31:41

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On the 16th episode of Enterprise Software Defenders, host Evan Reiser ( Abnormal Security ) and special guest host Steve Ward (Former CISO at The Home Depot and TIAA ) talk with Roland Cloutier , former Global Chief Security Officer at TikTok . Roland is a seasoned cybersecurity expert who has led security programs at major organizations, including EMC, ADP, and, most recently, TikTok. Roland's journey from military aerospace defense to becoming a top CISO offers valuable insights into the evolving landscape of cybersecurity and the critical role of AI in enhancing security operations. In this conversation, Roland shares his thoughts on the evolution of cybersecurity in the AI era, the transformative impact of AI on security operations, and a glimpse into the future of converged security programs. Quick hits from Roland: On AI’s ability to assist enterprise security posture management: “Why do I have really smart people doing things like writing scripts that go across logs? That is insanity. We're going to get to deeper insight faster through AI. So as a practitioner, we're going to have better weapons to understand what's going on to apply defensive postures quicker.” On AI copilot’s enabling safer code creation: “There's massive hope in the use of AI around code defense. Code is going to be created differently and it'll be created with AI and with constructs. Therefore we have the opportunity to put security control capabilities or quality measures in capabilities at the time of code. It's going to automatically do privacy by design and security by design in a way we’ve never seen before. So from a compliance perspective, we're going to be able to operate as businesses in a much better way.” On the true impact of auto defense capabilities: “AI is going to now show up and code is going to be generated by the time someone thinks about it. But it doesn't have to go in a queue for us to check. We don't have to wait till something gets checked in. We can instrument the AI with our capabilities that says to automatically remove any OS pipe turning, and tell us what you did. Think about the modeling capabilities on a per second basis it can provide when it evaluates code.” Recent Book Recommendation: The Mission, The Men, and Me by Pete Blaber -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Tackling AI Offense and Defense with The National Football League CISO Tomás Maldonado 28:53

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On the 15th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Tomás Maldonado , Chief Information Security Officer at The National Football League . The NFL, comprising 32 franchises, is the world's most valuable sporting league, with over 20 billion dollars in annual revenue and a growing global brand. In this conversation, Tomás shares his thoughts on the vital role of cybersecurity in the NFL, the impact of AI on emerging security threats, and his optimism on the potential for AI-driven incident response. Quick hits from Tomás: On AI advancing the malicious potential of threat actors: “Now, adversaries don't need to know whatever language you speak to attack. They can go into open generative AI platforms and say ‘Create a message that sounds like this in the language X.’ Then put whatever payload they want in there, and then they can mass mail that to people.” On the impact of AI to assist the efficacy of security professionals: “There's so much data to cull through to figure out who was patient zero and how it actually happened. If you're correlating all of that information into a centralized location, why not have AI spit out a timeline that says this is how Jane Doe's account was compromised? We know that these are the usual next steps for someone being compromised. Let’s help the user make better decisions.” On how AI might improve communication for security professionals: “There's a real opportunity for incident response and this division of communication, how to communicate effectively externally. There's a real path for interacting with users and helping them make better decisions as they interact with data and share that information.” Recent Book Recommendation: Start with Why by Simon Sinek -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Examining the AI Paradox with Ingersoll Rand CISO Noah Davis 30:35

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On the 14th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Noah Davis , Vice President & Chief Information Security Officer at Ingersoll Rand . Ingersoll Rand is a Fortune 500 global industrial manufacturing company with over 18,000 employees and 7 billion dollars of annual revenue. For over 160 years, Ingersoll Rand has been a leader in innovative air, fluid, energy, and medical technologies, providing mission-critical solutions to increase industrial productivity. In this conversation, Noah shares his thoughts on navigating the human threats of AI in cybersecurity, the duality of AI for attackers and defenders, and how AI is shaping the in-demand skills for the next generation of cybersecurity professionals. Quick hits from Noah: On how threat actors are using AI in new attacks: "They're going to take advantage of cyber savviness, or lack thereof. There was the one incident that happened in Hong Kong where they actually did a video conference call and it was a 25 million payout because he thought he was on the phone with the CFO and there was a video of it. And it was really convincing." On how enterprise defenses will evolve in response to AI: "What I have faith in is that the good guys will find ways to interject, to be able to identify [malicious threat attempts], determine the patterns if it seems scripted. And give you some percentage of confidence on, ‘we think this is fake,’ versus, ‘No, that's, that's definitely your CFO.’ You might even get a copilot to have you prompt like, ‘You should ask this question to see if this is a legitimate human.’ On keeping talented security professionals engaged in their work: "It's by taking out the noise of having to respond to every little bit and automating out the high volume, low value stuff. And then what we're actually dealing with, we're laser focused on the highest risk. The highest risk is fun, because that's where you see the new stuff, [like] the polymorphic malware that makes it past a bunch of other defenses. That's what gets my team jazzed up to look at." Recent Book Recommendations: Essentialism By Greg McKeown , Effortless by Greg McKeown, The Obstacle is the Way by Ryan Holiday , and Extreme Ownership by Jocko Willink and Leif Babin -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Elevating Cyber Defense Through AI with Avery Dennison VP & ISO Jeremy Smith 29:10

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On the 13th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Jeremy Smith , Vice President and Information Security Officer at Avery Dennison . Avery Dennison is a multinational materials science company with over 34,000 employees and over $8 billion in annual revenue. They manufacture and distribute a variety of sophisticated branding labels and adhesives, including high-tech RFID inlays. In this conversation, Jeremy shares his thoughts on the evolution of cybersecurity at Avery Dennison, the advantages of AI-powered security tools, and how cutting-edge technology enables a successful defensive strategy. Quick hits from Jeremy: On threat actors use of AI: “You can do an investigation of a whole C suite in seconds with an AI chat bot, where before you'd have to go to a website and crawl it and search. Now you can find out so much information at the touch of your fingertips and the speed the attackers are going to be able to leverage with AI is going to have to be combated.” On the future of Enterprise AI: “I've seen a bunch of existing vendors in the security space that are now buying AI companies to just leverage that talent internally to develop their products further. It was a CEO of one company that we work with that was just saying there's going to be two kinds of companies. Ones that leverage AI and companies that are out of business.” On the true impact of AI: “Whether it be your network, your authentication and login activity, you kind of combine all of those data sets together and look for patterns of what's typical versus what is deviating from there, and I think that really is going to be the power of AI. Being able to analyze large quantities of data at scale and analyze it in ways that we've never been able to do before and give us insights we've never had before.” Recent Book Recommendation: Atomic Habits by James Clear -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Navigating the Speed of Security Evolution in Global Enterprises with Associated British Foods CISO Lynton Oelofsen 26:45

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On the 12th episode of Enterprise Software Defenders, hosts Evan Reiser and Mike Britton, both executives at Abnormal Security , talk with Lynton Oelofsen , Chief Information Security Officer at Associated British Foods. ABF is a multinational food processing and retail conglomerate with 132,000 employees and over 21 billion dollars in annual revenue. The company plays a significant role in shaping the global consumer food and beverage landscape through its impressive portfolio of subsidiaries and associated brands. In this conversation, Lynton shares his thoughts on the evolving security needs of large enterprises, understanding the double-edged sword of generative AI adoption, and how AI tools can enhance the effectiveness of modern cybersecurity teams. Quick hits from Lynton: On preparing for AI-powered threats: "The reality is there is a skill augmentation in terms of the attack vector. The ability to leverage generative AI capability to write things at pace or to automate social engineering, and you're looking at things like that, your ability to be able to write crafted, well-positioned emails that are specific to what someone's doing...starts to become a real concern." On cybersecurity as a continuous battle: "It's like the Golden Gate Bridge analogy of you paint from one side and you get to the end and you pretty much have to start again. That's what vulnerability chasing around felt like." On collaborative security efforts: "No single entity can tackle the cybersecurity challenge alone. It's about collaboration, sharing knowledge, and leveraging collective strengths." Recent Book Recommendation: The Unicorn Project by Gene Kim, Kevin Behr, George Spafford -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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Insights on AI Integration and Operational Evolution with Former Abbott CISO Betsy Wille 37:21

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On the 11th episode of Enterprise Software Defenders, host Evan Reiser ( Abnormal Security ) and special guest host Steve Ward (Former CISO at The Home Depot and TIAA ) talk with Betsy Wille , former CISO at Abbott . Abbott is a Fortune 100 global healthcare company that manufactures various healthcare products, including diagnostics, pharmaceuticals, and medical devices. In this conversation, Betsy shares her thoughts on the unique challenges of defending enterprise businesses, AI’s impact on the evolving threat landscape, and how cybersecurity teams can harness AI more effectively. Quick hits from Betsy: On the possibility of AI on access management: “I love the possibility of AI in the access management space, role based access, RBAC, and zero trust. I've seen so many programs and none of them really deliver at scale because we don't really know what people need to do their job, particularly in this digital world and proliferation of systems…There is a lot of opportunity for that to become true, we do have the ability to enable only what's needed.” On the emerging threats posed by AI attacks: “I do think we'll see fewer attacks of opportunity and many more specialized attacks. It takes a lot of work for the criminals to put together targeted attacks; it's a lot of resources, labor, and focus. That had been saved for the high financial gain targets. The rest of the attacks were more around a kind of soft target, a common attack to see where it lands. AI changes that so drastically. It becomes so much easier to create very individualized, customized attacks at organizations. Maybe with a very similar arc and approach, but customized on the front end of how you get in and make it very real to that organization.” On the potential for AI to transform how enterprises understand themselves: “There is potential for LLMs to translate cyber and technical complexity into something businesses understand. If you talk about something we haven't gotten materially better at over the last 10 or so years, it's talking to the business and translating it. The hardest thing when you come into an organization, especially at a leadership level, is just figuring out how the company makes money. We have to understand the business to protect it…We haven't developed those capabilities over time, but there's potential in the translation through the LLM.” Book Recommendation: The Art of Gathering by Priya Parker -- Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise Software Defenders is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/ Enterprise Software Defenders is produced by Josh Meer.…

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AI and the Future of Protecting Hospitality with Choice Hotels CISO Jason Stead 25:29

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