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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
National Community Church Audio Podcast
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Content provided by National Community Church. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Community Church or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Audio messages from National Community Church in Washington, DC. For more information please visit us at national.cc
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698 episoade
Marcați toate (ne)redate ...
Manage series 69413
Content provided by National Community Church. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by National Community Church or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Audio messages from National Community Church in Washington, DC. For more information please visit us at national.cc
…
continue reading
698 episoade
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National Community Church Audio Podcast

On Second Chance Sunday, we celebrate together the extravagant grace of God in giving each of us a second chance. We remember that each of us is a new creation. The person God created us to be is emerging through the work and power of the Holy Spirit. Listen as Heather Rice-Minus helps us remember how we can apply this same second chance perspective to our brothers and sisters who are in prison.…
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National Community Church Audio Podcast

We’re often influence by the pain, offense and scars of the past. Sometimes it’s unconscious and sometimes we’re completely aware of it. How might this affect your relationship with God and others? Listen has Pastor Mark walks us through releasing this scar tissue through forgiving ourselves, others and reality itself.…
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National Community Church Audio Podcast

Have you ever believed that if you're in Christ you can avoid suffering? Regardless of how we lead our lives, suffering is a part of the Christian walk. However, our spiritual maturity can shift our perspective of suffering and allow more peace and joy to accompany us in the midst of it. Listen as Dr. Anita Phillips breaks down the restorative power of God through our suffering, when we have an eternal perspective.…
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National Community Church Audio Podcast

How do you respond when you're offended or face other troubles in life? As followers of Jesus we can rely on the Holy Spirit to help us respond to conflict differently than the world around us. So, how do we seek refuge in God in those moments of adversity? Listen as Pastor Mark teaches us how to brave our storms with wisdom.…
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National Community Church Audio Podcast

Do you find yourself struggling to follow Jesus when your wounds are exposed? Join Dr. Curt Thompson as he shares how we find life when we see our wounds differently, identifying with Christ.
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National Community Church Audio Podcast

When is the last time you put on the garment of praise? Worship is singing back to the God who sings over us. It's how we harmonize with heaven and wage spiritual warfare. We see this example in Acts 16 when Paul and Silas were praying and singing in hymns and a strong earthquake shook the foundations of the prison, releasing them at once. Listen as Pastor Mark teaches five dimensions and definitions of worship that will illustrate the purpose and importance of worship.…
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National Community Church Audio Podcast

How intentional are you in your relationships? Intentionality helps us overcome the things that threaten to divide us from our loved ones. Listen as Pastors Joel and Nina Schmidgall teach us how intentionality can lead to life-giving, deeply connected, purpose driven relationships.
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National Community Church Audio Podcast

Two things we deal with our whole lives: relationships and money - but only one of them can make your life rich! Listen as Dr. Foth breaks down the "Relational Baseball Diamond" to help us thoughtfully consider what influences our relationships and uncover the power of your words and actions toward someone else.…
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National Community Church Audio Podcast

1 How to Win Friends and Influence People 37:19
37:19
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How do we see people the way Jesus saw people? How do we see people for who they really are? How do we make people feel fully seen, fully heard, fully loved? The seven rules of relationship will unlock the relationship potential in your life.
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National Community Church Audio Podcast

The writer of Genesis wraps the creation story in poetry, punctuating every new act with “it was good”. Then, God comes to the crowning achievement of all creation and we learn for the first time what is not good. Genesis 2:18 tells us, “It is not good for the man to be alone. I will make a companion who will help him.” Listen as Pastor Heather unpacks what it means for us that, from the beginning, we were created to connect.…
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National Community Church Audio Podcast

There are many theories in the world for how we should pursue our dreams. What if there was more to our God-given dreams than the destination itself? As we follow the story of Joseph, we learn that dreams are a tool for shaping and molding us into who we are becoming as followers of Christ. In the pursuit of a dream, also comes healing and wholeness, which Joseph found with God, despite the trauma and pain of his past. Listen and learn how, from a biblical perspective, there's more than meets the eye when we go after our dreams.…
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National Community Church Audio Podcast

Have you ever had a dream that turned into a nightmare? Have your circumstances challenged your faith? Consider Joseph, who had a dream turned nightmare. His brothers fake his death and sell him into slavery. He’s falsely accused and wrongly imprisoned. For thirteen years, things go from bad to worse but Joseph never loses faith in the end of the story. 50:20 vision is seeing past your circumstances. It’s discerning what’s really happening when what’s happening is happening. It’s discerning the good, pleasing, and perfect will of God. Joseph exemplifies, LONG VISION. What is it? It’s dreaming generationally. It’s doing what we do for the third and fourth generation.…
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National Community Church Audio Podcast

We think right here, right now. God is thinking nations and generations. We think what God does for us is for us, and it is. But it’s never just for it. It’s always for the third and fourth generation. Legacy is not what you accomplish. Legacy is what others accomplish because of you.
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National Community Church Audio Podcast

1 The Not So Secret Secret to Transformation 40:08
40:08
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Most of us are educated way beyond the level of our obedience already. We don’t need to know more. We need to do more with what we know. The good news? It’s never too late to be who you might have been. You are one decision away from a totally different life. Change is hard, but it is possible. How? Forgive reality for what it is. Ground yourself in God’s word. And keep putting it on the altar. Put what on the altar? Everything.…
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National Community Church Audio Podcast

Do you ever feel out of place, not good enough, or not worthy of God? Good news: God chooses the lowly, the humble, the desperate, the hungry, the seeker to reveal his grace. All of us will have thoughts this season of whether to journey towards Christ, or allow life to get the best of us. Pastor Joel's encouragement for us is to follow the example of the magi on their journey to Christ during a series of events we would come to know as the Christmas story. They chose to worship Christ despite their challenging circumstances and so should we. What will be your Christmas response this season?…
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