Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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Feedback Management & Documentation Workflows - Interview with Uwana Ikaiddi
Manage episode 291782007 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
“It’s a misconception to think that documentation is a solitary endeavor” says Uwana Ikaiddi (Documentation Manager, BigCommerce). Getting involved in cross-team discussions as early as possible while preparing for a project is a key element of a documentation workflow. But how do you avoid death by collaboration?
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Music: Virgill - Its over now (CC)
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Manage episode 291782007 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
“It’s a misconception to think that documentation is a solitary endeavor” says Uwana Ikaiddi (Documentation Manager, BigCommerce). Getting involved in cross-team discussions as early as possible while preparing for a project is a key element of a documentation workflow. But how do you avoid death by collaboration?
The interview also explores how you can empower your audience to communicate with you in the most efficient way possible, and in what ways you can triage and address internal and external feedback.
The hosts are Laura Vass (Editor of Developer Portal Newsletter, Co-Founder, Pronovix) and Anett Pozsár (Senior Technical Writer, Pronovix).
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Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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continue reading
1
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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continue reading
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…
continue reading
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