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Silverback Leadership Function 1
Manage episode 440254253 series 3571373
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This episode features Nick Brunacini, Josh Blum, Terry Garrison, and John Vance.
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This episode was recorded September 9, 2024 in Phoenix, Arizona
Capitole
1. Silverback Leadership Function 1 (00:00:00)
2. Fire Service Leadership Program Overview (00:00:21)
3. Embedding Added Value in Organizational Culture (00:11:42)
4. Uniformity and Customer Focus in Leadership (00:25:12)
5. Improving Emergency Response Time and Services (00:34:34)
6. Value-Based Customer Service in Fire Department (00:44:37)
7. Fire Department Customer Service Excellence (00:52:17)
8. Leadership and Tranquility in Surfing (01:05:38)
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