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Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Juggling Patients: Balancing In-Person and Phone Interactions in Your Practice

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Manage episode 360132283 series 1336774
Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

In this episode, Sandy and Michael discuss the age-old question: "What comes first, the patient in front of you or the one on the phone?" They share insights on how to handle both effectively, with a focus on friendly and upbeat patient communication.

Gone are the days when callers took precedence simply because they couldn't see what was happening in the practice. In today's world, whoever grabs your attention first should be prioritized. Sandy and Michael share strategies for managing phone calls while checking out a patient, using specific verbiage that shows respect for both their time and emphasizes clear communication.

Don't miss this insightful episode on managing in-person and phone interactions in your dental practice!

  continue reading

170 episoade

Artwork
iconDistribuie
 
Manage episode 360132283 series 1336774
Content provided by Sandy Pardue and Michael Arias. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sandy Pardue and Michael Arias or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Sponsors:

Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

In this episode, Sandy and Michael discuss the age-old question: "What comes first, the patient in front of you or the one on the phone?" They share insights on how to handle both effectively, with a focus on friendly and upbeat patient communication.

Gone are the days when callers took precedence simply because they couldn't see what was happening in the practice. In today's world, whoever grabs your attention first should be prioritized. Sandy and Michael share strategies for managing phone calls while checking out a patient, using specific verbiage that shows respect for both their time and emphasizes clear communication.

Don't miss this insightful episode on managing in-person and phone interactions in your dental practice!

  continue reading

170 episoade

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