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Content provided by Katherine Sprung. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Katherine Sprung or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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IRATE with Katherine Sprung - Agathe Assouline-Lichten

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Manage episode 238669138 series 2515694
Content provided by Katherine Sprung. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Katherine Sprung or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Catch Agathe Assouline-Lichten of Red Velvet NYC, where we talk about all-star customer service the Zappos way, personalizing gifts, learning not to leave a box of food near a dog, and that no news is good news.

Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.

Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.

  continue reading

32 episoade

Artwork
iconDistribuie
 
Manage episode 238669138 series 2515694
Content provided by Katherine Sprung. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Katherine Sprung or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Catch Agathe Assouline-Lichten of Red Velvet NYC, where we talk about all-star customer service the Zappos way, personalizing gifts, learning not to leave a box of food near a dog, and that no news is good news.

Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and it's customers.

Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.

  continue reading

32 episoade

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