Dynamics 365 Sales Conversation Intelligence with Royi Ronen

Microsoft Business Applications Podcast

FULL SHOW NOTES
https://podcast.nz365guy.com/433

• In this episode, we will be exploring the topic of dynamic 365 sales conversation intelligence with our guest, Royi Ronen, a Principal Data and Applied Science Manager at Microsoft.
• Royi shares his insights on the current state of artificial intelligence and where we are on the spectrum towards singularity.
• we dive into the topic of dynamic 365 sales conversation intelligence and how it is being used to enhance sales processes within organizations.
• Learn about Royi's career journey and how he ended up working for Microsoft.
• Royi provides practical examples of how his team is using AI to analyze sales conversations and provide valuable insights to sales reps.
• Discussions on how AI can help manage and grow business opportunities through features such as opportunity scoring and predictive opportunity scoring.
• the role of conversational intelligence in tracking action items, commitments, and requests made during conversations and how it can help sellers follow through and move opportunities forward.
• The importance of data-backed explanations and trends in understanding the success of opportunities is emphasized.
• The possibility of expanding conversational intelligence to include tracking commitments and requests made via email is also discussed.
• This episode highlights the valuable insights and actions that AI can provide to help sellers succeed in their business endeavours.

AgileXRM
AgileXRm - The integrated BPM for Microsoft Power Platform

90 Day Mentoring Challenge April 1st 2024
https://ako.nz365guy.com
Use the code PODCAST at checkout for a 10% discount

Support the show

If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith