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104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chief Client Officer-Avantive Solutions

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Content provided by Denise Venneri. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Denise Venneri or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

This week on Ep #104 I'm Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari, Chief Client Officer - Avantive Solutions

🌍 Explore new horizons: Discover the benefits of various operations set up - onshore, offshore, nearshore and blend shoring - to enhance customer support and efficiency.

💡 Think outside the box: Learn how innovative strategies like blend-sourcing can revolutionize your approach to outsourcing and drive success.

📈 Elevate your business: Hear real-life examples of how companies are achieving remarkable results by embracing flexible outsourcing models.

TRANSCRIPT LINK: https://dashboard.transistor.fm/shows/my-curious-colleague-cpg-cx/episodes/104-curious-about-on-shoring-to-blended-shoring-in-between-contact-center-operations-set-up-options-w-michael-ferrazi-chief-customer-officer-avantive-solutions-inc/transcripts

#outsourcing #blendsourcing #customerexperience #cpgcx #cx

  continue reading

112 episoade

Artwork
iconDistribuie
 
Manage episode 419478855 series 3490007
Content provided by Denise Venneri. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Denise Venneri or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

This week on Ep #104 I'm Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari, Chief Client Officer - Avantive Solutions

🌍 Explore new horizons: Discover the benefits of various operations set up - onshore, offshore, nearshore and blend shoring - to enhance customer support and efficiency.

💡 Think outside the box: Learn how innovative strategies like blend-sourcing can revolutionize your approach to outsourcing and drive success.

📈 Elevate your business: Hear real-life examples of how companies are achieving remarkable results by embracing flexible outsourcing models.

TRANSCRIPT LINK: https://dashboard.transistor.fm/shows/my-curious-colleague-cpg-cx/episodes/104-curious-about-on-shoring-to-blended-shoring-in-between-contact-center-operations-set-up-options-w-michael-ferrazi-chief-customer-officer-avantive-solutions-inc/transcripts

#outsourcing #blendsourcing #customerexperience #cpgcx #cx

  continue reading

112 episoade

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