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QuickMD: Great Business Lessons for Scaling
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About Chris Rovin: Chris Rovin is the Vice President of Physician Management at QuickMD, a leading telehealth service focused on delivering high-quality, affordable care. He is instrumental in advancing healthcare technology to ensure patients receive innovative, accessible care. Chris is also the co-author of Skip the Waiting Room: How Telehealth Will Transform Medicine for Patients and Doctors.
About Talib Omer: Talib Omer, MD, founded QuickMD in 2019, motivated by his experience as an emergency medicine physician and a vision for accessible healthcare. He continues to lead the company, while also practicing emergency medicine and serving as an associate professor at USC. Talib co-authored Skip the Waiting Room: How Telehealth Will Transform Medicine for Patients and Doctors.
In this episode, Ryan, Chris, and Talib discuss:
- Business growth strategies and challenges in scaling
- The evolving role of telemedicine in healthcare, especially post-COVID
- Navigating legal and regulatory hurdles in the healthcare industry
- The importance of constant innovation and market adaptation
Key Takeaways:
- QuickMD initially struggled to attract patients but built a foundation for rapid scaling as conditions shifted.
- The COVID-19 pandemic forced QuickMD to expand rapidly, growing its medical team from a few doctors to 150 nationwide to meet soaring telehealth demand.
- QuickMD had to closely track evolving healthcare regulations during COVID-19, quickly adjusting to maintain compliance across multiple jurisdictions.
- By tapping into emerging fields like opioid addiction treatment and weight loss management, QuickMD strategically pivoted to meet patient needs and drive business growth.
"There are many populations who, while aware [telemedicine] can be used for a 2 a.m. sinus infection, don't realize they can also use it to manage chronic diseases or similar conditions." — Chris Rovin
"Now we're in a situation where about 80 to 90 percent of the U.S. population has used telehealth services, and they don't want to go back." — Talib Omer
Connect with Chris Rovin and Talib Omer:
Website: https://www.quick.md/
Chris' LinkedIn: https://www.linkedin.com/in/chrisrovin/
Talib's LinkedIn: https://www.linkedin.com/in/talib-omer-28a6b3133/
Skip the Waiting Room: How Telehealth Will Transform Medicine for Patients and Doctors: https://www.amazon.com/Skip-Waiting-Room-Telehealth-Transform/dp/1639081054
Schedule your free 1:1 Profit Breakthrough Session with Ryan here: https://go.oncehub.com/profit
Connect with Ryan Kimler:
Net Profit CFO Home Page: www.netprofitcfo.com
Email: ryan@netprofitcfo.com
Facebook: www.facebook.com/rkimler
LinkedIn: www.linkedin.com/in/ryankfinancialclarityllc/
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Show notes by Podcastologist Andy Santiago
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