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#16 - Matt Dixon
Manage episode 355938579 series 3325821
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For today's very interesting guest, we have none other than Matt Dixon who is a wall-street journal best-selling author of a series of books, including the most recent book - the JOLT effect. He is also a frequent contributor to Harvard Business Review and the founding partner of DCM Insights. Matt is a research and data science expert with a lot of knowledge of customer experience and customer behaviours. So in this episode, we’ll get a chance to learn more about his inspiring career journey as well as some insights into his latest book.
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