Common Mistakes Property Managers Make with PMS Systems

VRMA Arrival

In this episode of the VRMA Arrival podcast, VRMA editor Alexa Schlosser interviews Dave Payette, the founder of 365Villas, discussing his journey in founding the company and the influence of his background in technology. Payette shares his experience transitioning from the tech industry to the vacation rental sector and the challenges he faced as a property manager himself.

Key topics covered include:

• The evolution of property management technology and the need for comprehensive platforms.
• Factors to consider when choosing property management software, such as comprehensiveness, track record, usability, and support.
• The importance of maximizing the effectiveness of chosen software through thorough onboarding and continued training.
• Trends in the industry, including the shift from short-stay to long-stay rentals, and how property management software can adapt to these changes.
• The role of property management software in helping property managers grow their businesses efficiently and effectively.
• Common pitfalls property managers may encounter, such as complacency and not aligning technology use with business strategy.
• Future trends in property management software, including the potential for AI integration and the development of collaborative social media ecosystems.

Payette also shares his favorite vacation destination, but you’ll have to listen to the episode to hear what it is!