ServiceNow Series E181: Andy Venables, Chief Technology Officer at POPX

The Alldus Podcast - AI in Action

Content provided by Alldus International. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alldus International or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

14d ago 20:17

MP3•Pagina episodului

Today's guest is Andy Venables, Chief Technology Officer at POPX. Founded in 2018,POPX are a team of MSP seasoned technologists and service specialists who believe that every MSP has the right to access transformation technology that delivers the best customer experience. It is their mission to transform technology services with “next level workflow automation,” so their customers can self-serve in an efficient, zero-touch and scalable way.

Andy has led large and complex software solution implementations across IT and technology stacks for many years. He has a remarkable background working with and improving the operations of Managed Service Providers and software houses before a notable tenure of over six years at ServiceNow as a Senior Architect. Andy is a strong advocate of aligning technology to value-generating business outcomes, a methodology he applies to all POPX deployments.

In the episode, Andy talks about:

How his Lifelong passion for tech led to his ServiceNow career,

Realizing a passion for tech over sales,

How his time with ServiceNow sparked transitioning into his own ServiceNow consultancy,

Thriving on strong direction, culture and a collaborative ecosystem,

PopX’s managed ServiceNow services to ensuring lasting customer success,

How certifications build client confidence, but outcomes matter most for POPX,

The pace of change is accelerating powered by Gen AI

691 episoade

#Tech #Alldus International