Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by Ben Baldanza.
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261 - Guest Co-Host Christina Cassotis, CEO, Pittsburgh Int Airport
1:13:27
1:13:27
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1:13:27
This week: Guest Co-Host Christina Cassotis, CEO, Pittsburgh Int Airport; Gary Kelly steps down while Bob Jordan stays at SWA-Can the culture survive?; Boeing strike drags on; AA gets hit with largest ever accessibility related fine; PIT seeing big increase in VIP travelers; A Frontier deal for Spirit may be back in play; The job of an airport CEO;…
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260 - Guest Co-Host Doug Parker, Fmr CEO, American Airlines
1:04:47
1:04:47
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1:04:47
This week: Guest Co-Host Doug Parker, Fmr. CEO, American Airlines & Co-Founder, Breaking Down Barriers; News: United earnings report, Southwest stockholder Elliott Mgt calls for shareholder meeting; What makes a good Board Member? A discussion on SWA current dynamics; The AA / Skiplagged decision and an airline perspective on Skiplagging; FAA launc…
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259 - Guest Co-Host Maya Leibman & Guest Patrick O'Keeffe, Fmr SVP, People, American
1:14:09
1:14:09
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1:14:09
This week: Guest Co-Host Maya Leibman, Fmr EVP/CIO, American Airlines; Guest: Patrick O'Keeffe, Fmr SVP – People, American Airlines; News: Delta forecasts weaker revenue; Some CrowdStrike context; Disagreement over Sustainable Aviation Fuel (SAF); Are terminal robo-wheelchairs on the horizon? Boeing strike negotiations not going well; United announ…
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258 - Guest Co-Host Dave Hilfman, Fmr SVP, United Airlines
59:28
59:28
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59:28
This week: Guest Co-Host Dave Hilfman, Fmr SVP, Worldwide Sales at United Airlines; News: Is Spirit planning for a bankruptcy? SWA Board member Rakesh Gangwal buys 3.6M shares - Can improvements be made fast enough? International conflicts affecting travel; Spy transfers FAA infrastructure intel to Iran; United FAA safety review completed; Toyota i…
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257 - Guest Co-Host Oscar Munoz, Fmr Chairman & CEO, United Airlines
1:11:08
1:11:08
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1:11:08
This week: Guest Co-Host Oscar Munoz, Fmr Chairman & CEO, United Airlines; News from Southwest's Investor Day: The SWA plan to increase revenue; GAO report on FAA sites unsustainable systems; The story behind the Munoz transformation of United. Book: Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies. https://airlinesconfid…
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256 - Jeff Martin, President/CEO, Aero Design Labs
45:01
45:01
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45:01
This week: Jeff Martin, President/CEO, Aero Design Labs; Plus: Southwest's challenges; Alaska - Hawaiian a done deal with special DOT conditions - now what? Potential next moves for Hawaiian's Peter Ingram; JetBlue lounges coming soon; Listener Q on flight data. Next week: Oscar Munoz, Guest Co-host.…
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255 - Rob Gurney, Fmr CEO, Oneworld Alliance
1:06:44
1:06:44
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1:06:44
This week: Rob Gurney, Fmr CEO, Oneworld Alliance, Also: Amy Spowart, Pres/CEO NAA & David Richardson, Pres Aero Club of Washington DC on the Wright Brothers Trophy; Plus: New format announcement; Lots about the situation at Southwest; Boeing on strike; AA F/A contract ratified; 2 airport collisions.…
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254 - Vasu Raja, Fmr. Chief Commercial Officer, American Airlines
52:33
52:33
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52:33
This week: Vasu Raja, Fmr. Chief Commercial Officer, American Airlines; Also: Sept. 11th reflection; JetBlue revises earnings guidance; DOT decides to evaluate award programs instead of addressing flight delay causes; Orlando & Las Vegas market data; Listener input on keeping labor in mind at Spirit.…
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253 - Dominic Gates, Aerospace Journalist, The Seattle Times
47:54
47:54
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47:54
This week: Dominic Gates, Aerospace Journalist / Boeing Reporter, The Seattle Times; Plus: SAS emerges from bankruptcy with new owners Air France/KLM and more; Norse Atlantic trims fleet, puts focus on 787-9s, joins GDS; Canada based Flair seeks new partners; A SeaTac hack; Airlines gained/lost share in key markets; Listener response to Spirit tick…
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252 - Suzanne Neufang, CEO, Global Business Travel Association
59:53
59:53
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59:53
This week: Suzanne Neufang, CEO, Global Business Travel Association; Breaking News: Which airline might trigger Congressional action on "Taxable Transportation"?; TSA Labor Day weekend projections; Mike Spanos out as Delta's EVP/COO; John Laughter & Allison Ausband assume operational responsibilities; Listener Q on 1st class boarding; an equipment …
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251 - David Seymour, COO, American Airlines
55:13
55:13
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55:13
This week: David Seymour, COO, American Airlines; The Alaska-Hawaii situation in depth; JetBlue leverages TrueBlue; Shares down on multiple carriers; Breeze blows down Avelo's neck in New Haven; Questions & comments: Southwest vs Spirit new in-flight experience; Listeners thank Ben Baldanza.De către Scott McCartney & Ben Baldanza
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250 - An announcement from Ben Baldanza
1:04:47
1:04:47
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1:04:47
This week: An announcement from Ben Baldanza; Plus, never before told Ben stories as Scott McCartney welcomes back Seth Kaplan, Chris Chiames, and Chris Sloan as guests to salute Ben; News: Air & Cruise travel demand; Aircraft delivery delays; Capacity discussion; Delta reliability; Listener Q: What would you do if you were CEO at SWA?…
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249 - Bob Jordan, CEO, Southwest Airlines
46:22
46:22
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46:22
This week: Bob Jordan, CEO, Southwest Airlines; Airlines as an economic indicator; Will Spirit's new fare classes be the solution to current woes? DOT lays out new rules on family seating; Boeing has a new leader: Robert K. “Kelly” Ortberg; Two airlines cut Austin routes; Listeners input on the SWA boarding process and aircraft types, plus fees.…
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248 - Bill Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy
51:21
51:21
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51:21
This week: William Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy; Southwest short on communicating some big changes; A look at Delta's IT meltdown; American down and projects worse; Listener Q on SWA employee reaction to changes.De către Scott McCartney & Ben Baldanza
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247 - Allison Pohle, Travel Reporter, The Wall Street Journal
38:57
38:57
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38:57
This week: Allison Pohle, Travel Reporter, The Wall Street Journal; Evacuating an aircraft; American comes to agreement with flight attendants; Exploding soda at Southwest; United reducing capacity; IT debacle hits airlines hard, especially Delta; Takeaways from TSA Administrator David Pekoske on stats & plans; Listener takes issue with Scott on fe…
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246 - David Pekoske, Administrator, TSA
1:05:19
1:05:19
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1:05:19
This week: David Pekoske, Administrator, Transportation Security Administration (TSA); Delta and other's earnings; Delta announces partnership with Riyadh Air; Cirium seat data released; Rakesh Gangwal joins Southwest Airlines Board of Directors; Listener Q on bad weather flight decisions.De către Scott McCartney & Ben Baldanza
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This week: Boeing pleads guilty to defrauding the government; Boeing to buy back supplier Spirit AeroSystems; and more Boeing news; The fee-based travel economy-Have fees gotten out of hand?; Universal Hydrogen burns through $100MM; SWA Q3 revenue down; Listener Q on Spirit Airlines furloughing while increasing executive pay.…
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244 - Scott McCartney interviews Ben Baldanza
29:49
29:49
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29:49
This week: Scott McCartney interviews Ben Baldanza, Fmr CEO, Spirit & current Board Member JetBlue: Ben has been selected to receive National Aeronautic Association 2024 Wright Brothers Memorial Trophy; FAA looking at new public charter rules; The Basic Economy misnomer with almost incomprehensible policies; SWA flight low altitude situations cause…
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243 - Tim Toerber, VP Business Development, Assaia
33:26
33:26
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33:26
This week: Tim Toerber, VP Business Development, Assaia; A focus on Southwest - changes coming, overstaffing, the impact of Elliott Investment Management, and more; Mishandled bag numbers; Alaska must pay for a trademark they don't use; Listener suggestions for Southwest.De către Scott McCartney & Ben Baldanza
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242 - Sammy Patel, VP/Commercial, Vantage Airport Group & Simon Gandy, EVP/COO, New Terminal One JFK
56:38
56:38
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56:38
This week: Sammy Patel, VP/Commercial, Vantage Airport Group & CEO Midway Partnership and Simon Gandy, EVP/COO, New Terminal One: Rebuilding JFK: FAA understaffing continues; DOT issues minor fine to foreign carriers over passenger refunds; Increased flights to TLV; GBTA, business travel types, numbers, & average trip cost; Listener input: Differen…
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241 - Michael Landguth, Pres. & CEO, Raleigh-Durham Airport Authority
44:13
44:13
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44:13
This week: Michael Landguth, Pres. & CEO, Raleigh-Durham Airport Authority; American CEO Robert Isom fires CCO Vasu Raja, actual margins, a brain drain, and more @ AA; Weather issues at DFW; FAA meets with Boeing; A near collision at DCA; Listener Q: If Spirit went bankrupt how would other airlines react?…
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240 - Chris Sloan: In depth on Hawaiian Airlines
47:14
47:14
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47:14
This week: Chris Sloan: In depth on Hawaiian Airlines; Also: The reality of the London-Singapore flight story; Adding clarity to Frontier's pricing/change fee policy; Remembering Norm Mineta; Listener input: Calling out Allegiant on a "rip-off" ticketing fee, Expedia's multiple brands. Bonus interview content from AFA available at https://airlinesc…
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239 - Simon Newton-Smith, SVP Americas, EL AL Israel Airlines
37:52
37:52
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37:52
This week: Simon Newton-Smith, SVP Americas, EL AL Israel Airlines; Cirium seat capacity growth data; Airlines For America sues DOT over fee listings; FAA reauthorization bill signed; Congress misunderstands aircraft capacity & evacuation reality; A change in Boeing assembly line process; Listener comments.…
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238 - Greg Schulze, Chief Commercial Officer, Expedia Group
44:09
44:09
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44:09
This week: Greg Schulze, Chief Commercial Officer, Expedia Group; A tribute to Colleen Barrett, "The Mother of Southwest Airlines"; Ted Christie says the game is rigged; Spirit's plan moving forward; A new FAA investigation of Boeing relating to 787 inspections; Multiple listener response to last episode's William J. McGee interview.…
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237 - William J. McGee, Senior Fellow, Economic Liberties Project
55:27
55:27
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55:27
This week: William J. McGee, Senior Fellow for Aviation & Travel, American Economic Liberties Project; An in depth discussion on pros/cons of more regulation; Plus, can/will Embraer challenge Boeing & Airbus?De către Scott McCartney & Ben Baldanza
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236 - John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League
55:46
55:46
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55:46
This week: John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League; Also, a dreadful week of business news for airlines; Big losses at AA & SWA; SWA cuts routes, open to new fees; DOT refunds & fee display policy changes; Listener Q on SWA commuter policy concern.De către Scott McCartney & Ben Baldanza
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235 - Sam Coats, Retired Airline & Corporate Executive & Civic Leader
52:06
52:06
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52:06
This week: Sam Coats, Retired Airline & Corporate Executive & Civic Leader ; United CEO Scott Kirby reports Q1 loss & Boeing order conversions; Strong Q2 ticket demand; A close call at DCA; Southwest launches new marketing campaign.De către Scott McCartney & Ben Baldanza
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234- Jay Sorensen, President, IdeaWorksCompany
34:36
34:36
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34:36
This week: Jay Sorensen, President, IdeaWorksCompany; Loyalty program values; Delta Q1 numbers; Spirit woes deepen; Breeze shows a profit; Huge payday for AA CEO Robert Isom; Listener Q on new Boeing aircraft.De către Scott McCartney & Ben Baldanza
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233 - Kevin O'Toole, Chief Strategy Officer, Cirium
40:11
40:11
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40:11
This week: Kevin O'Toole, Chief Strategy Officer, Cirium; Data on 2023 Airfares; Airline C-Suite compensation - who's on top? Oakland CA airport wants San Francisco name; Listener input on passenger security screening, crew bases and scheduling.De către Scott McCartney & Ben Baldanza
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232 - This week: It's In The Bag - A Focus on the Business of Bag Fees
30:49
30:49
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30:49
This week: It's In The Bag - A Focus on the Business of Bag Fees; Breezy Rewards Valuation; Listener input: Feedback on John Heimlich, American shifting to more domestic flights, United's overhead bins.De către Scott McCartney & Ben Baldanza
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231 - John Heimlich, VP/Chief Economist, Airlines for America
37:45
37:45
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37:45
This week: John Heimlich, VP/Chief Economist, Airlines for America; Boeing searching for a new CEO; FAA moves EWR TRACON to PHL; JetBlue cuts routes; Is cutting costs ultimately more costly? Listener feedback: Public charter security, Rudy Maxa's destination judgements, Maintenance techs in the future.…
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230 - Rudy Maxa, Travel Journalist
51:49
51:49
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51:49
This week: Rudy Maxa, Travel Journalist; Positive comments on Ben's NVO; Airlines: Biggest? Most Profitable? Biggest airline crown; Southwest expects fewer new planes; Concerns around lack of Boeing paperwork/security video; Empty middle seats on Frontier; Listener feedback on Doug Parker interview.De către Scott McCartney & Ben Baldanza
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229 - This week: Doug Parker, Fmr CEO, American Airlines with TSA safety concerns.
57:39
57:39
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57:39
This week: Doug Parker, Fmr CEO, American Airlines, outlines serious TSA safety concerns. Ben's AI "New Voice Option" (NVO); Spirit & JetBlue go it alone - Next moves? New proposed rule for handling wheelchairs; Fare fact errors made by Tim Wu on CNBC; Listener Qs on useful life of a commercial aircraft, business model for airport lounges.…
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228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;
44:40
44:40
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44:40
This week: Zane Kerby, President & CEO at ASTA - American Society of Travel Advisors; 2023 numbers show safest year in aviation; Boeing supervision; AA same-day standby changes; What's with all the new Brisbane flights? Catherine & Richard Dotson remain at SAV; Listener Q: Overhead bin utilization, and a Flight Attendant asks how management really …
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227 - Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines
47:21
47:21
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47:21
This week: Maya Leibman, Fmr. EVP/Chief Information Officer, American Airlines; It's in the bag - increased fees and a bag revenue rundown in the billions; Delta's Amex credit limit for fuel; Shakeup at Boeing not what was expected - puts women in charge of rescue; AA changes agency ticket policies; Listener Q: Decision process for serving a new ai…
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226 - Brett Snyder, President & Chief Airline Dork, Cranky Flier
51:53
51:53
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51:53
This week: Brett Snyder, President & Chief Airline Dork, Cranky Flier; Delivery and backlog numbers for Boeing & Airbus; Carl Icahn picks up two JetBlue Board seats; The Atlantic article on carry-ons reaches a questionable conclusion; Listener Q on skipping a leg; Why did Spirit focus on A319s?De către Scott McCartney & Ben Baldanza
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225 - Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant
43:25
43:25
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43:25
This week: Jay Sorensen, Ancillary Revenue, A la Carte Pricing, Frequent Flyer (FFP) Consultant; Marty St George returns to JetBlue as President; Spirit's average passenger fare drops, CEO Ted Christie comments on Spirit's future; Administrator Mike Whitaker outlines Boeing actions including FAA inspectors on site; Sen. Ted Cruz requests special TS…
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224 - This week: Mike Leskinen, EVP/Chief Financial Officer, United Airlines
50:32
50:32
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50:32
This week: Mike Leskinen, EVP/Chief Financial Officer, United Airlines; Boeing's situation in 2024; JetBlue's new plan includes a new fee; Frontier introduces a Biz fare bundle via agency GDS; AA adds #1989, and Taylor is scheduled to make the big game; Listener Q: Basic Economy threat to ULCCs? Focus Cities, Hubs, Fortress Hubs.…
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223 - Dorothy Robyn, Public Policy Consultant/Writer
54:11
54:11
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54:11
This week: Dorothy Robyn, Public Policy Consultant/Writer; The latest Wall Street Journal Airline Rankings; Additional earnings reports; Has Amelia Earhart's plane been found? Frontier adds new routes to other's hubs; Listener Q's on pilot opportunities, plus an explanation of the LOPA.De către Scott McCartney & Ben Baldanza
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222 - Marian Boyd, Boyd Group International
42:53
42:53
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42:53
This week: Marian Boyd, Boyd Group International; A review of the Judge's ruling against the JetBlue - Spirit deal plus listener input on the deal that isn't happening, for now.De către Scott McCartney & Ben Baldanza
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221 - Jon Ostrower, Founder, The Air Current
51:18
51:18
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51:18
This week: Jon Ostrower, Founder, The Air Current; Focus on the JAL Evacuation, the Alaska Door Plug, and the current Boeing fiasco; Joanna Geraghty named new JetBlue CEO; Earnings season update; Listener Input: Spirit should be buying JetBlue, United's Andrew Nocella comments that ULCCs are "doomed".…
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This week: An aircraft fire and a depressurization; 2023's top on-time performance carriers; The MAX-9 Door Plug issue adding to Boeing's challenges; Listener input: United becoming the largest airline & does Boeing need its own Manhattan Project? Plus, more about Block Time.De către Scott McCartney & Ben Baldanza
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This week: 2024 Predictions; Southwest system fixes worked; Goldman Sachs cancellation stats; The issue with Chicago Midway; Hollywood takes note of airlines; Possible 2024 merger candidates; Listener Q on leg room vs seat pitch.De către Scott McCartney & Ben Baldanza
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218 - Andrew Watterson, COO, Southwest Airlines
40:27
40:27
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40:27
This week: Andrew Watterson, COO, Southwest Airlines; Stephanie Pope promoted to COO at Boeing; Delta beefs up Austin TX schedule; Listener Q on high speed rail LA-Vegas. Happy Holidays. Next episode: Jan 3 with 2024 Predictions.De către Scott McCartney & Ben Baldanza
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217 - DHL, Santa, and Other Holiday Adjustments
32:14
32:14
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32:14
This week: A DHL acquisition of Santa? + other holiday adjustments ;) - Digging into the Alaska-Hawaiian deal & SWA's role; Closing arguments made in the JetBlue - Spirit case; Listener input on the shape of DCA, Pluses of Amtrak, and you won the Powerball-what type of airline would you start?De către Scott McCartney & Ben Baldanza
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216 - Chris Sloan on The Airchive
1:00:06
1:00:06
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1:00:06
This week: Chris Sloan on The Airchive; Initial thoughts on the Alaska-Hawaiian deal; Skift story on increased adventure travel due to weight loss: NY Times reports on serious FAA issues; Listener Q: Takeaways from other international agencies? What is the role of a CTO in undertaking change?De către Scott McCartney & Ben Baldanza
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215 - Can't Make This Up & Other Items
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37:06
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37:06
This week: Thanksgiving travel recap; Can't Make This Up covers "dog food" in China Eastern Business Class & Striking an anti-strike law; New Saudi passenger rights; Problems with the author's ideas in the book: Why Flying is Miserable & How to Fix It; Was there ever a Golden Age of travel? Listener Q: Is the SWA model broken?…
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214 - Rick Cotton, Exec. Director, Port Authority of NY & NJ
54:03
54:03
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54:03
This week: Rick Cotton, Executive Director, Port Authority of New York & New Jersey; AMS slots update; Focus on the safety report & FAA training; Passenger ordered to pay for flight disruption/diversion; Listener Q: Do airlines shop around for better fuel prices?De către Scott McCartney & Ben Baldanza
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213 - Where Are The Next Generation Airplanes?
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32:02
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32:02
This week: Ben & Scott go in depth on next generation airplanes; United loyalty program revisions; Some business travel numbers; SUX and other interesting identifiers; Listener input on premium seat value.De către Scott McCartney & Ben Baldanza
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212 - Ginger Hardage, Fmr SVP of Culture & Communications at Southwest Airlines
56:01
56:01
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56:01
This week: Ginger Hardage, Fmr SVP of Culture & Communications at Southwest Airlines/Founder of Unstoppable Cultures; Is ATC ready for the holiday season? JetBlue loses $153MM, is frozen out of AMS, and Spirit merger trial gets underway; SWA potential expansion in Dallas; Listener input: Sun Country, Scott Kirby & ULCC statements.…
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