We’ll take you inside the world of security and share first-hand expertise from our industry professionals. Join us as we dive into everything security and explore the journeys of those who go above and beyond to make our world a safer and friendlier place.
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Ep 35: Community engagement and the role of empathy-led security
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Join Paladin Director James Blight as he talks with Connie Marciniuk, the City of Edmonton's Community Safety Liason, about the importance of community engagement and the role empathy-led security plays. Note: this is an encore presentation of a conversation that happened during a live webinar. Episode topics: Understanding the nuanced landscape of…
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Ep. 34: The number one tip to becoming a better leader with Hi Nguyen
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This month's guest is Hi Nguyen, Director of Protection Services at the Univerisity of Ottawa. Hi is a former RCMP officer and certified leadership coach and is passionate about educating others on how to become a stronger, more successful leader. In the podcast, he provides his top tip for finding success, whether you're a new supervisor or season…
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Ep. 33: Women's History Month: Promoting Inclusion in the Workplace
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March is Women's History Month, with International Women's Day on March 8th. The theme is Women who advocate for Equity, Diversity, and Inclusion. Paladin Executive Vice President of People and Culture, Susan Ibach, is this month's guest and shares her experience of moving up in the workforce and the barriers and struggles she faced along the way. …
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Ep. 32: From Policing to Private Security
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This month's guest is former Paladin Branch Manager Cy Thompson. Congratulations to Cy, who recently retired after a 32-year career in law enforcement and a nine-year career with Paladin. In this month's episode, Cy reflects on his time with both the police and Paladin and shares his number one secret to finding success in both fields. If you're in…
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Every February, people across North America participate in Black History Month events and festivities that honour the legacy of Black people and their communities. To recognize the month, we've put together a special episode of The Difference Makers podcast featuring PalAmerican Regional Director of Operations Johnny Boykins and Paladin Airport Sec…
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Ep. 31: Behind the Creation of Paladin's First Joint Venture in Alberta
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This month's guest is Paladin Director Matthew Garcin. Matt was instrumental in the creation of Paladin’s first Joint Venture in Alberta and provides a behind-the-scenes look at what the partnership with the Fort McMurray First Nation includes. He also discusses what’s involved with camp work in the Oil & Gas sector and why connecting with the comm…
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Ep. 30 Inside the Paladin Marketing Machine
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This month's guest is the Paladin Group of Companies Vice President of Marketing and Communications, Alexandra Lowe. Alex shares her rise up the ranks to become the company's youngest VP, along with battling imposter syndrome along the way. She also dives deep into the inner workings of the marketing team, discussing everything from disruptive camp…
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Ep.29 The Inner Workings of Aviation and Event Security
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Join us on this eye-opening security conversation with Director Aaron Kolarcik, where we uncover some of the extraordinary and fascinating work behind the success of Aviation Security programs, Event Security programs, and more. Get ready to be inspired by his exemplary security journey moving up the ranks as he shares invaluable career advice to s…
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Ep.28 Championing Women in the Workforce
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As Paladin’s East Director of People & Culture, Nancy Tavares is a true HR powerhouse. Her outstanding achievements in talent acquisition and labour relations got her recognition as one of the Top 50 Woman Leaders of Toronto for 2023. Get ready to be inspired by Nancy's remarkable journey filled with valuable lessons and insights from the HR world.…
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Ep. 27 Shaping The Security Industry
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Join us as we dive into the ever-evolving world of security with Client Service Manager, Natalia Russ. With her 14+ years of experience, she uncovers unique insights into what a security career can be and explores new approaches that can shape the way security programs are being developed today. Some of the topics: What to expect when joining secur…
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Ep. 26 Navigating the Security-to-Policing Journey
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Join us as we sit down with Director of Operations Shane MacDonald as he takes us on a captivating journey from security to policing and back again. Some of the topics: Security as a steppingstone to Policing Parallels and similarities Key transferable skills and specialized training How to build a fulfilling career in security Expert tips for join…
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Ep. 25 A New Approach to Property Security
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Director James Blight and VP of Operations Mark Forward take over the podcast to showcase an eye-opening and engaging property security conversation. Get the latest insights from our security experts, download free resources, and sign up for future webinars!De către Paladin Security Group
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Ep. 24 Tackling the Mental Health Stigma
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Listen to People & Culture Specialist Robyn Beach talk about their own struggles with mental health illness and impactful ways to break the stigma. Click here to learn more about mental health awareness.De către Paladin Security Group
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Ep. 23 The Power of Proper Security Training
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We're thrilled to have Senior Trainer/Facilitator Norm Bettencourt share his expertise on The Power of Proper Security Training. Three facts about Norm: Norm is a highly accomplished martial artist with a Black Belt from the All-Japan Karate Federation and numerous medals under his belt After surviving an attack on the streets, he created his own s…
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Ep. 22 Leading Healthcare Security From Experience
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Regional Director of Operations for PalAmerican Johnny Boykins had quite an adventure as an "undercover" Healthcare Security Officer and recently shared his experience. Get ready to be inspired by his story and learn from his journey! Among many other topics, he talks about: The full scope of working in healthcare security How to build a team-drive…
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Ep. 21 WHM Special - Women in Security
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In this Women's History Month special, we bring a mix of outstanding women in security who will be diving into topics like leadership and even motherhood. Our panel includes Security Manager Maxine Emery, Safety Officer Simone Guthrie, and Senior Client Service Manager Shannon Miles. Get ready for an engaging and inspiring conversation!…
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Ep. 20 Steering Paladin Security in the Right Direction with President, Chad Kalyk
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We are incredibly proud to announce our first episode of 2023 and our big 20th episode of "The Difference Makers.” And guess what, we have a very special guest joining us in the celebration! None other than President of Paladin Security, Chad Kalyk. Chad shares his wealth of knowledge and expertise as a leading figure in the security industry. Get …
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Ep. 19 Shedding Light on a World of Opportunities within Security with Director of Operations Joshua In
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3 facts about Josh: Like many others, Josh originally joined security with the goal of getting into policing He discovered a world of opportunity and growth at Paladin and rose through the ranks His mentors were the ones who inspired him to explore a career in security In this episode, Josh talks about: Moving up the ranks of security Gaining an ad…
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Ep. 18 Preparing our Upcoming Security Leaders with Field Operations Manager Ian Henderson
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3 facts about Ian Henderson: Ian has promoted over 100 security professionals to leadership positions In his 23+ years of experience, he has held many roles ranging from Security Officer to Field Operations Manager He is involved in martial arts and looking to compete in Judo tournaments In this episode: The impact of mentorships in a security care…
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Ep. 17 Professionalizing Healthcare Security with V.P. of Healthcare Anjanette Hebert
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This month, we had an incredible chat with PalAmerican's (our American sister company) Vice President of Healthcare, Anjanette Hebert, where she talks about how we are professionalizing Healthcare Security. In this episode, Anjanette talks about: Growth opportunities in a healthcare security setting Adapting Paladin in the US to become PalAmerican …
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Ep. 16 Changing Lives Through Security with Employee Care Coordinator Alycia Campbell
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This month, we had an amazing chat with Employee Care Coordinator Alycia Campbell, where she talks about how we are changing lives through security. In this episode, Alycia talks about: The importance of a family-like team environment Focusing on a people-first culture A promotion-from-within legacy A typical day in Aviation Security The impact of …
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Ep. 15 Portfolio Resource Coordinator Jad Boussi on Mixing Passion with Professionalism and Seizing Opportunities
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We had a great talk with an extraordinary Paladin Portfolio Resource Coordinator, Jad Boussi. Jad’s biggest passion is to help people and give back to the community. He had no idea what security was all about until he joined Paladin Security. Initially, he wanted to become a Police Officer but decided to stay in the security industry because he rea…
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Ep. 14 Director of Operations Kevin Bissoondyal on the Power of Mentorship, Culture, and Diversity in the Security Industry
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We had a great chat with Director of Operations Kevin Bissoondyal about the power of strong mentorship, culture, and diversity in the security industry. Like most of Paladin’s leadership team, Kevin also started his career in security as a Security Officer. He talked about how his passion for the industry soared moving through the ranks and how he …
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Ep. 13 Director James Blight on the Evolution of the Security Industry
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This month, we had the honour to talk to Director James Blight about the evolution of the security industry. James is a 30-year security veteran who started as a part-time bike patrol guard at a very young age. He fell in love with the industry when he was in high school during an “unofficial” security gig. He is extremely passionate about mentorin…
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Ep. 12 Security Supervisor Diana Drazek on How to Stand Out in the Security Industry
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This time around, we had the privilege to talk to one of the most passionate women in security. Diana Drazek is a six-year Paladin veteran who has an exceptional drive for people, customer service and making a difference in her community through The Paladin Difference. She knew she wanted to protect the public since she was eight years old and she’…
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Ep. 11 Palamerican Director of Healthcare Training and Support Sean Marvel discusses the importance of Emergency Management
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We are thrilled to have Sean Marvel as this month’s guest. Sean started his career in security as a part-time Security Officer with the goal of becoming a Police Officer. In this episode, Sean talks about: How his passion for Healthcare Security blossomed while on his first day on the job What is Emergency Management and how it relates to Security …
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Ep. 10 Paladin Director Steve Eely on How to Transition from Security into Law Enforcement
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Episode 10 is live now! We are thrilled to have Paladin Director Steve Eely as this month’s guest. After a 32-year career, Steve led over 400 sworn and civilian members for the Vancouver Police Department’s Operations Division. He was responsible for systemic improvements like mass-casualty training and significantly improving the equipment for mem…
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Ep. 9 PalAmerican Director of Operations Heather Beasley on Pushing the Security Industry forward
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Episode 9 is live now! We are glad to have PalAmerican Director of Operations Heather Beasley as this month’s guest. Heather spent 13 years in corrections prior to joining the Security Industry and even went undercover as an inmate in jail to help improve the system. She talks about being a woman in the Security Industry, her passion for making cha…
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Ep. 8 Paladin Director of Operations Damian Radcliffe on empathy and leading uncertain times
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We are glad to have Director of Operations Damian Radcliffe as this month’s guest. Damian has a military background, joining the Armed Forces in 1999 and he is super passionate about mentoring the next generation of security professionals. In this relevant episode, Damian explains what empathy-led security is and talks about what he brings from his…
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Ep. 7 Paladin Training and Development Manager Carol Markwei on Diversity and Inclusion within the workplace
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Paladin Training and Development Lead Carol Markwei joins The Difference Makers to discuss diversity and inclusion in the workplace and where improvements are needed. She also talks about covering, which is when a person hides who they truly are in order to not be judged. Episode topics: The role Diversity, Equity,& Inclusion play in the workplace …
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Ep. 6 Healthcare Security with Tony York
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PalAmerican Executive Vice President Tony York is this month’s guest where he discusses the role of a healthcare security guard as well as some of the biggest challenges the industry is currently facing. “We’re seeing a lot of people who are getting hurt inside of healthcare, and frankly, that means people are leaving the healthcare industry, and w…
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Ep. 5 Training 101 with Paladin’s National Training and Development Manager Jason Magallanes
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National Training and Development Manager Jason Magallanes is this month's guest and talks about everything training, from what makes Paladin’s training unique to why continuous education and training is so vital. Episode topics: What makes Paladin’s training unique The difference in training from province to province Specialized training The impor…
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Ep. 4 Paladin Officer Onkar shares what it’s like to work Healthcare Security and deal with mental health patients daily
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Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life – from work – to family – and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it. In part two, we talk to Healthcare Security Officer Onkar who works in a…
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Ep. 3 Operations Manager Tom Taggart gets raw and real about his struggles with mental health
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Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life - from work - to family - and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it. Tom Taggart is this month’s guest —and he knows a thing or two about the…
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Ep. 2 Director of Innovation and Transformation Jeff Peng discusses how security experience could lead to a career in law enforcement
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Ever wondered where a career in security could lead you? There are so many options, like moving up within the industry or taking your skills into law enforcement. Today on The Difference Makers, Paladin Director of Innovation and Transformation Jeff Peng explains his desire to join the RCMP, and how that dream led him to his current role.…
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Ep. 1 Paladin Security Presents: Security Misconceptions
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In the first episode of The Difference Makers, a Paladin Security podcast, we take a look at common misconceptions people have of the security industry and what being a security officer or guard actually entails. Paladin Executive Vice President of Eastern Canada, Blair Davenport, joins us to provide his insight.…
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