This show covers the full content of the book Making Websites Win, the Amazon #1 bestseller in 15 categories. It describes how to apply the same methodology that the consultancy Conversion Rate Experts has used to grow many of the world’s biggest web companies, plus hundreds of smaller, market-leading companies in over eighty different industries. Most websites lose. Making Websites Win is about how to buck the trend—to make websites that customers love and that are outrageously profitable.
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SaaS Marketing Insights is a show about SaaS founders, CEOs, marketers and investors, and the lessons they have learned in their quest to grow their companies.
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Reverse Interview with Paul Stephenson of 47 Insights
45:34
45:34
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45:34
In this tongue-in-cheek episode SaaS Marketing Insights editor Breandan McGhee interviews 47 Insights Founder & CEO Paul Stephenson on SaaS marketing challenges and the future of this podcast.De către 47 Insights
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Maximizing Conversions with Ben Jesson of Conversion Rate Experts
46:51
46:51
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46:51
Ben Jesson and fellow co-founder Karl Blanks spawned an industry in 2006 with the creation of conversion rate optimization and its scientific testing methodology. Since then, Conversion Rate Experts has helped many of the leading SaaS companies across the globe to maximize their results. Learn how Ben got started, and what he thinks about the futur…
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From Engineer to Growth Marketer with Vinima Aggarwal of GetSetGo Marketing
19:35
19:35
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19:35
Starting out as an engineer in Silicon Valley, Indian emigre Vinima Aggarwal has transitioned, via a spell in product management, into a growth marketer with her consultancy, GetSetGo Marketing. In this episode she explains the reasons for the change in her career direction and her experience working in both the US and India.…
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Marketing a SaaS Product Portfolio with Tom Kincheloe of SureSwift Capital
24:50
24:50
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24:50
With more than a decade of experience in online marketing, Tom Kincheloe joined SureSwift Capital as part of the acquisition of B2B SaaS product, MailParser. In this episode Tom explains how he oversees marketing and growth for a portfolio of over 30 online businesses, many of which are SaaS.De către 47 Insights
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Conversion Copywriting with Laura Lopuch
29:24
29:24
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29:24
Laura Lopuch started out as a litigation paralegal who dreaded making calls. So she developed a knack for writing persuasive emails instead. This led her to a new career specializing in emails for SaaS companies. In this episode she explains the dos and don'ts of cold outreach email.De către 47 Insights
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Conversion Copywriting with Lianna Patch
27:34
27:34
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27:34
Lianna Patch is an experienced conversion copywriter who aims to inject a little humour into every SaaS product she works with. In this episode she outlines how humour in copy can be used as part of coherent client acquisition and retention strategy.De către 47 Insights
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Automating Demos with Greg Dickinson of Omedym
26:49
26:49
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26:49
A veteran of the tech startup scene, Greg Dickinson spotted a problem with software demos and built a company to solve it. Omedym is a platform that enables prospects to search and find the information they need within a video demo. Greg explains how his solution works and how he is marketing the product.…
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Conversion Copywriting with Sophia Dagnon
26:45
26:45
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26:45
After a degree in Archaeology and a move from the UK to the US, Sophia Dagnon started her career writing blog posts for just $2 apiece. This eventually led her into SaaS and conversion copywriting. In this epsiode she oulines her process for getting the best outcome from copy.De către 47 Insights
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Ecommerce Automation with Charles Palleschi of Spark Shipping
33:13
33:13
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33:13
Charles Palleschi always knew he wanted to start his own SaaS business but his route to founding Spark Shipping, an e-commerce automation software solution, was anything but straightforward. In this episode Charles explains the problem his software solves and provides insights into the respective pros and cons of marketing a business in ecommerce o…
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Conversion Copywriting with Patti Haus
24:46
24:46
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24:46
Patti Haus is a leading conversion copywriter to SaaS companies. In this episode she explains how the conversion copywriting process works, from initial voice of customer research through to the testing of copy on landing pages and email.De către 47 Insights
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Leading with Outreach with David Horne of CrewPay
22:03
22:03
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22:03
David Horne is a serial entrepreneur with a decade of experience in bootstrapping SaaS products. Along with his co-founders they sought to solve a common shared problem: a simple way to pay independent contractors. The result was CrewPay. David explains how they plan to lead with outreach prior to adopting a multi-channel marketing approach.…
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App Building for the Rest of Us with Ben Haefele of Foundry Platform
19:04
19:04
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19:04
Apple's and Google's App Stores launched more than a decade ago and despite their huge popularity, developing a mobile app is still the reserve of the programming elite. Foundry Platform was created to make it easy for anyone to design and build their own app. Co-Founder Ben Haefele explains how the business got started and how it's finding its mar…
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Crowdsourced Polling with Justin Chen of PickFu
25:39
25:39
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25:39
PickFu is a crowdsourced polling platform created by serial bootstrap entrepreneurs Justin Chen and John Li. Although their platform has covers a wide range of possible use cases, Justin explains how they found and deliver value to some key market segments, including self-publishing authors and app creators.…
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Episode 10: The power of CRO in action: A case study describing how we grew a company by 470% in a year
24:41
24:41
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24:41
This episode covers the following chapter from the book: SECTION 4: SEE THE POWER OF CRO IN ACTION. A CASE STUDY SHOWING EXACTLY HOW WE GREW A COMPANY AT RECORD-BREAKING SPEED How to get the most from Making Websites Win: To see all the resources mentioned in Making Websites Win, visit https://conversion-rate-experts.com/book-links/. All profits fr…
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Episode 09: If your visitors are choosing your competitors, here’s how to win …and more
43:19
43:19
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43:19
This episode covers the following chapters from the book: SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES Winning websites…sail past the competition: if your visitors are choosing your competitors, here’s how to win Winning websites…keep attention: if your visitors are forgetting a…
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Growing Through Cornerstone Content with Christopher Gimmer of Snappa
21:15
21:15
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21:15
Snappa is an online graphic design tool for non-designers that's growing rapidly. Co-founder Christopher Gimmer explains the unlikely origins and how growth has been fuelled by close attention to developing and promoting cornerstone content.De către 47 Insights
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Episode 08: An eight-step approach to managing complex sales
35:06
35:06
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35:06
This episode covers the following chapter from the book: SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES Winning websites…manage complexity: can your visitors not see the wood for the trees? Here’s an eight-step approach to managing complex sales How to get the most from Making Web…
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Episode 07: How to design unbeatable multistep funnels …and more
23:01
23:01
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23:01
This episode covers the following chapters from the book: SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES Winning websites…remove risk: how to use guarantees to remove visitors’ fear of commitment Winning websites…are like water chutes: if your website doesn’t appeal to both early-…
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Episode 06: How to craft irresistible offers that make your website a powerhouse of proof …and more
56:31
56:31
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56:31
This episode covers the following chapters from the book: SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES Winning websites…make the benefits clear: if your visitors aren’t persuaded of the benefits, here’s what to do Winning websites…have irresistible offers: if people aren’t persu…
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Episode 05: The most common reasons web visitors abandon—and proven, easy-to-implement fixes
52:56
52:56
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52:56
This episode covers the following chapters from the book: SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES The ingredients of a winning website Winning websites…are written well: if visitors can’t understand your writing, here’s how to improve it Winning websites…are user-friendly: …
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Episode 04: More great ways to identify exactly why your visitors aren’t converting
37:00
37:00
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37:00
This episode covers the following chapters from the book: SECTION 2 (CONTINUED): DIAGNOSIS. THE ULTIMATE GUIDE TO TOOLS AND TECHNIQUES TO UNDERSTAND HOW YOUR WEBSITE CAN BE IMPROVED Diagnose by…seeing how others describe it in writing (because their words are likely to reveal a lot) Diagnose by…talking to a “VOC aggregator” (perhaps the fastest way…
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Episode 03: The ultimate guide to tools and techniques to understand how your website can be improved
38:57
38:57
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38:57
This episode covers the following chapters from the book: SECTION 2 (CONTINUED): DIAGNOSIS. THE ULTIMATE GUIDE TO TOOLS AND TECHNIQUES TO UNDERSTAND HOW YOUR WEBSITE CAN BE IMPROVED Diagnose by…using form-analytics software (to identify which of your form fields are causing trouble) Diagnose by…using live chat (to let your visitors tell you what’s …
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Episode 02: Why the world’s top websites are winning (and how yours can too) …and more
50:26
50:26
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50:26
This episode covers the following chapters from the book: SECTION 1 (CONTINUED): WHY MOST WEB DESIGN IS DONE WRONG—AND HOW TO DO IT RIGHT, LIKE THE WINNERS Why doubling a website’s conversion rate is easier than it sounds Choose your role models wisely: Take inspiration from this awe-inspiring story of how one of our clients went from zero to half …
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Incentive Marketing with Jack Paxton of Vyper
18:31
18:31
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18:31
In the course of running Facebook and Google ads for client campaigns, Jack Paxton discovered contest and giveaway promotions generated the best ROI. To be able to deliver results at scale he and co-founder Kevin Tang created Vyper, a SaaS that makes easy to run viral campaigns. Learn Jack's tips for how to run incentivized marketing programs.…
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Episode 01: Why most web design is done wrong
47:32
47:32
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47:32
This episode covers the following chapters from the book: SECTION 1: WHY MOST WEB DESIGN IS DONE WRONG—AND HOW TO DO IT RIGHT, LIKE THE WINNERS Why this is the only book of its kind (and why its techniques will transform your website, your business and your career, like they have ours) How we define conversion rate optimization (CRO) (Few people ap…
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Event Marketing with Vasil Azarov of Growth Marketing Conference
24:26
24:26
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24:26
Vasil Azarov already had a background in event marketing so he knew what to expect when he launched his own Growth Marketing Conference in 2015. What advice would he give marketers looking to achieve more with event marketing, either as event participants, sponsors or first-time event organizers?De către 47 Insights
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Marketing A SaaS Startup Stack with Geoff Roberts of Outseta
18:50
18:50
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18:50
Geoff Roberts and his fellow Co-Founders at Outseta are building a complete platform catering for SaaS startups. Although they are only 2.5 years into their journey they are already gaining traction due to their decision to start marketing at the same as they started coding.De către 47 Insights
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Finding Market Fit with Jonathan Zacks of GoReminders
20:55
20:55
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20:55
Jonathan Zacks and fellow Co-Founder Justin Svrcek set out to solve the problem of reminders for medical appointments but along the way they came across a slew of other sectors from tattoo parlours to accountants and law firms. How are they managing to acquire customers and differentiate GoReminders in a crowded market?…
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Bootstrapped Brand Building with Patrick Campbell of ProfitWell
24:40
24:40
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24:40
Patrick Campbell started his career as a US Intelligence Analyst before a stint at Google. In 2012 he co-founded Price Intelligently (now ProfitWell), a bootstrapped company on a quest to understand how SaaS and subscription businesses can maximize financial performance. ProfitWell is now investing heavily in brand building and content marketing. I…
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Creative Project Management with Corina Ludwig of FunctionFox
17:36
17:36
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17:36
Corina Ludwig started her career as a Graphic Designer before transitioning to an Advertising Traffic Manager. She is now President of FunctionFox, a veteran SaaS project management solution catering for advertising, design and marketing agencies as well as inhouse creative teams. How has FunctionFox and its marketing changed in the last 20 years?…
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Customer Success with Anthony Kennada of Gainsight
18:53
18:53
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18:53
From starting as a tech recruiter in 2008, Anthony Kennada quickly switched into marketing and hasn't looked back since. Now as CMO of Gainsight he has been instrumental in shaping the customer success category using a combination of brand, content and community marketing.De către 47 Insights
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Breaking Down Operational Silos with Jason Reichl of Go Nimbly
22:59
22:59
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22:59
Jason Reichl, Co-Founder and CEO of subscription based revenue operations consultancy Go Nimbly is on a mission to break down the operational silos that still exist between Sales, Marketing and Customer Success, and explains how these functions can be effectively outsourced.De către 47 Insights
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Transactional Email with Megan Tobin of Sendwithus
41:14
41:14
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41:14
Starting out after college as a concert technician, Megan Tobin is now a veteran tech marketer and VP of marketing at enterprise email creation platform, Dyspatch by Sendwithus. She shares her thoughts on developments in SaaS marketing and transactional email systems.De către 47 Insights
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Aggregating Marketing Data with Hailey Friedman of Improvado
24:55
24:55
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24:55
From starting out as an English Teacher in the Bronx with no experience in marketing, Hailey Friedman progressed through a series of marketing roles before landing at Improvado helping to solve a common marketing problem: aggregating all marketing data from multiple channels into a single platform.De către 47 Insights
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SaaS SEO with Jeremiah Smith of SimpleTiger
31:19
31:19
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31:19
Virtual agency owner Jeremiah Smith of SimpleTiger outlines how he shifted his business' focus from 'SEO for everybody' to specializing in SEO for SaaS.De către 47 Insights
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Building A Customer Insights Engine with Annabel Youens
25:34
25:34
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25:34
It's unlikely you have ever heard of Appreciation Engine yet 64% of the music industry use the customer insights engine to understand customers and music fans. Co-Founder and CMO Annabel Youens explains how the SaaS platform works and their plans for the gaming industry and beyond.De către 47 Insights
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Paid Campaigns with Duane Brown of Take Some Risk
25:23
25:23
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25:23
With experience running search and paid social campaigns for SaaS companies in Europe, Australia and North America, Duane Brown of Take Some Risk chats about what he has learned about marketing SaaS, and how it differs from e-commerce marketing.De către 47 Insights
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Launching Shift with Nadia Tatlow of Redbrick
19:43
19:43
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19:43
Nadia Tatlow, General Manger of Shift app at Redbrick, outlines how she went about launching the product on Product Hunt and driving traffic through Google and Facebook.De către 47 Insights
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Growing The Checkfront Marketing Team with Angela Heald
16:53
16:53
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16:53
Angela Heald joined SaaS booking software company Checkfront three years ago with a mandate to build a marketing department. How did she go about building her team, and what did she learn in the process?De către 47 Insights
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How Checkfront Started Marketing with Jason Morehouse
21:19
21:19
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21:19
In 2010 Jason Morehouse and his fellow Co-Founder Grant Jurgeneit started moonlighting on an idea for an online booking system. They had no money to spend on marketing so they concentrated on understanding customers' needs. If he could go back and do it all again, what would Jason do differently?De către 47 Insights
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Building an Exceptionally Viable Product with Rand Fishkin of SparkToro
24:29
24:29
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24:29
Since leaving Moz in February of this year, Rand Fishkin, along with fellow his SparkToro Co-Founder Casey Henry, have been busy building an "exceptionally viable product"; a customer discovery search engine for marketers. Learn about the problem they're ultimately planning to solve as well as the free products they have already launched.…
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From Chef to SaaS Marketer with Paula Hingley
16:45
16:45
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16:45
In less than two years Paula Hingley has pivoted from full time chef with no experience in either marketing or the technology sector to becoming marketing manager at location based SaaS social media platform Echosec. How did she make the transition, what has she learned along the way, and what is she still looking to learn?…
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Investing in Digital Customer Acquisition with Owen Matthews
37:19
37:19
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37:19
Owen Matthews grew up around startups, started his first software business before leaving School, sold it and went on to join his family's firm, Wesley Clover, investing in and growing tech companies. As an investor he has an informed opinion about SaaS marketing and digital customer acquisition based on more than 20 years' experience in internatio…
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Beyond The Desktop, Mastering Mobile SaaS with Barry Larson
16:11
16:11
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16:11
You've probably never heard of Trusty Ox Systems, and that's fine with its CEO, Barry Larson. The company currently operates three separate SaaS businesses in specific niches that benefit from their expertise in creating mobile solutions that integrate with customers' systems and processes. And like many SaaS companies, Trusty Ox sees a lot of pote…
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From SaaS Marketer to Co-Founding SaaStock with Kumy Veluppillai
16:07
16:07
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16:07
Three years ago Kumaran Veluppillai attended the very first SaaStock event in Dublin as a SaaS marketer looking for an opportunity. Little did he know that he would end up co-founding the event and working with his team to quadruple its attendees. What has he learned about marketing and the European SaaS scene along the way?…
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Optimizing Moz For The Mid Market With Sarah Bird
23:33
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23:33
With over 37,000 customers and more than $47m in annual revenue, what next for SEO software Moz? CEO Sarah Bird outlines how Moz got started and where it's going, as well as insights into the values and culture that make the brand still one of the most trusted in its space.De către 47 Insights
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Scaling Demand Gen at Leadfeeder with Christina Hall
16:35
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16:35
Leadfeeder is making big waves in the website visitor identification market. Head of Marketing, Christina Hall, explains how the company is competing and winning customers in an already crowded marketplace.De către 47 Insights
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A Smarter Way To Manage Marketing Budgets with Peter Mahoney
21:18
21:18
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21:18
After years of managing marketing budgets at IBM and Nuance, 'nerd CMO' Peter Mahoney decided to finally solve the spreadsheet hell experienced by many marketers and create a cloud based solution for managing marketing budgets. The result is Plannuh.De către 47 Insights
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What’s Driving Growth at Flow with Mark Henderson
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16:15
Starting out as an audio engineer did nothing to prepare Mark Henderson for a job with software giant Intuit. More than a decade later and the self-confessed data nerd is now CEO of project management SaaS company Flow. Mark reveals how insights into data analysis, marketing attribution, innovation and customer alignment are now paying off for Flow…
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Customer Referral Programs and Beyond with Will Fraser
20:39
20:39
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20:39
A early lesson in platform dependency forced a fledgling startup to pivot from social media promotions to customer referral software platform in just 5 days. Co-founder and CEO Will Fraser reveals the next evolution for SaaSquatch: how to automate marketing throughout the customer lifecycle.De către 47 Insights
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