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Welcome to Commerce Experience featuring Elena Kacan — a space for a fresh and unique perspective on commerce trends, strategies, and tech stacks designed to give you the insights you need to stay a few steps ahead in this ever-evolving industry. About Your Host: Elena is an award-winning marketing strategist with nine years of experience growing brands and building communities. She works as the Community Marketing Manager at Bloomreach and takes pride in creating engaging content and memora ...
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Eye On A.I.

Craig S. Smith

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Eye on A.I. is a biweekly podcast, hosted by longtime New York Times correspondent Craig S. Smith. In each episode, Craig will talk to people making a difference in artificial intelligence. The podcast aims to put incremental advances into a broader context and consider the global implications of the developing technology. AI is about to change your world, so pay attention.
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Learn. Grow. Inspire. A podcast on Finance People, for Finance People, by Finance People. Celebrate the Profession and the Professionals in the world of Finance with Rohit Agarwal, Tech Entrepreneur, ex-CFO, and ex-investment banker. These unsung heroes mostly remain under the limelight but contribute tremendously towards company building. We endeavor to unpack their journeys to understand what moves them, get inspired by their triumphs, learn from their experiences, and, most of all, connec ...
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Shift Click

Asim Bawani & Maaz Ahmed

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Shift Click is a podcast about eCommerce tech, innovation, the people who are driving it, and their combined influence on our life and times. Every month, we feature entrepreneurs and industry experts and take a deep dive into their journeys asking them to share their insights and perspectives on trending topics that are taking the commerce world by storm. Shift Click aims to: - separate hype from reality, especially in the commerce industry and shine a practical light on new and emerging te ...
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How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or ...
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Check our BloomReach: https://www.bloomreach.com Explore Loomi AI: https://www.bloomreach.com/en/products/loomi Other BloomReach products: https://www.bloomreach.com/en/products In this episode of the Eye on AI podcast, we sit down with Xun Wang, Chief Technology Officer at Bloomreach, to explore the power of AI in the world of e-commerce. Xun take…
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In this episode, Michiel de Bruijn, a procurement lead at Bloomreach, shares his journey in the field of procurement and discusses the challenges and strategies involved in software procurement. He highlights the importance of understanding the specific needs of the business and aligning procurement objectives with overall business goals. Michiel a…
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With grocery prices on the rise, are private-label products the answer for cost-conscious consumers? Today, we’ll explore how big-name retailers are shaping the future of affordable shopping through proprietary brands.In this episode of Commerce Experience, Roxy and Elena dish their thoughts about Walmart's latest private label launch, Bettergoods,…
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This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. NetSuite is offering a one-of-a-kind flexible financing program. Head to https://netsuite.com/EYEONAI to know more. In this episode of the Eye on AI podcast, Craig Smith sits down with Krish…
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This episode is sponsored by Bloomreach. Bloomreach is a cloud-based e-commerce experience platform and B2B service specializing in marketing automation, product discovery, and content management systems. Check out Bloomreach: https://www.bloomreach.com Explore Loomi AI: https://www.bloomreach.com/en/products/loomi Other Bloomreach products: https:…
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In order to unlock AI’s highest potential in shopping experiences, we need to understand how AI understands us: our language, our buying patterns, and our search preferences. Joining co-hosts Elena and Roxy on this week’s episode is Xun Wang, CTO at Bloomreach, who gives the 411 on how AI and large language models (LLMs) are revolutionizing the way…
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In this episode of the Eye on AI podcast, we sit down with Peter Guagenti, President and Chief Marketing Officer at Tabnine, to explore the role of AI in software development. Peter takes us through his journey from web developer and engineering lead to leading Tabnine, a pioneer of AI code assistance. We delve into the innovative ways Tabnine is p…
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The combination of AI and personalization is shifting customer expectations for shopping experiences at an astonishing pace. In today’s episode, we’ll get a first-hand look at the real-world application of AI to create personalized customer experiences at scale, with the Head of Digital and Ecommerce at Miele, Sergei Moiseev-Liberman. As a high-end…
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In this episode of the Eye on AI podcast, we explore the cutting-edge intersection of AI and biotechnology with Raphael Townshend, founder and CEO of Atomic AI. Raphael delves into the revolutionary potential of AI in RNA drug discovery, highlighting Atomic AI's innovative approach. He shares his journey from studying electrical engineering and com…
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In this episode of the Eye on AI podcast, we dive into the world of AI forecasting with Danny Halawi, a PhD student at UC Berkeley. Danny shares his groundbreaking research on using large language models (LLMs) to predict future events with accuracy, rivaling human forecasters and prediction markets. Danny recounts his journey from studying compute…
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In this episode of the Eye on AI podcast, we explore the forefront of voice-powered AI technology with Trevor Back, Chief Product Officer at Speechmatics. Discover how Speechmatics is pushing the boundaries of speech recognition and conversational AI with their latest innovation, Flow. Trevor shares his journey from a background in computational as…
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In this episode of the Eye on AI podcast, we delve into the power of AI in business and data science and data management with Shub Bhowmick, CEO and co-founder of Tredence. Explore how Tredence is revolutionizing industries by integrating AI and data science to drive business outcomes. Shub shares his journey from management consulting to leading a…
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Too many conversations about AI in commerce fail to account for the legitimate questions and concerns of retailers that are being asked to take a huge leap of faith into a new world. Without clear guidance from trusted sources, the gap between technological advancements promoted by AI providers and the readiness of retailers to adopt these technolo…
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This episode is sponsored by Oracle. AI is revolutionizing industries, but needs power without breaking the bank. Enter Oracle Cloud Infrastructure (OCI): the one-stop platform for all your AI needs, with 4-8x the bandwidth of other clouds. Train AI models faster and at half the cost. Be ahead like Uber and Cohere. If you want to do more and spend …
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In this conversation, Srini Phatak, the Deputy CFO and Controller at Unilever, shares his journey and insights as a finance professional. He discusses the importance of experiencing different parts of the world and embracing middle-class values. Srini also highlights the compelling combination of hunger, humility, and the art of the possible that d…
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This episode is sponsored by SysAid. Get 20% off SysAid Copilot using this link: https://www.sysaid.com/lp/sysaid-copilot-s?utm_source=youtube&utm_medium=cpc&utm_campaign=short-craig In this episode of the Eye on AI podcast, join us as we delve into the cutting-edge world of AI and high-performance computing with Brian Spears, Director of the AI In…
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Crafting a buzzworthy launch is truly an art form, especially in a crowded market — like beauty — where it can be tough to stand out. Today, we’re joined by Cherene Aubert, VP of Digital & Commerce at ILIA Beauty, who has a proven track record of disrupting industries with her innovative ideas around product launches. She and Elena delve into the r…
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The Importance of Decisions in Business In the fast-paced world of business, decision-making is a critical skill that can significantly impact an organization's success. However, contrary to common belief, effective decision-making isn't about making numerous choices daily but rather focusing on making fewer, yet more impactful decisions. Let's exp…
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In a recent podcast episode, Rohit Agarwal and Jean-Manuel Izaret (JMI) dived into a pressing question on many minds today: "Is AI going to take our jobs?" Their conversation illuminated an often-overlooked aspect of AI's impact on employment – pricing models. The Current AI Landscape AI technologies have undeniably transformed various sectors, per…
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Rethinking Risk Management: A Strategic Approach Risk management is often misunderstood as a restrictive and defensive practice. Many view it as a hindrance, focusing on the negatives and potential failures. However, this perspective misses the broader, more strategic role that risk management plays in driving success. Let's explore a more integrat…
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In this episode, Rohit Agarwal interviews Jean-Manuel Izaret (JMI), a managing director and senior partner at Boston Consulting Group (BCG), about the strategic importance of pricing in business. JMI shares his background in engineering and how he transitioned to consulting. They discuss the challenges of pricing, the role of pricing in business mo…
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Why Indian Executives are So Successful Globally? The global success of Indian executives is a phenomenon that has garnered significant attention in recent years. As India emerges as a major player on the world stage, its executives are increasingly occupying top positions in leading global corporations. But what drives this success? Let's delve in…
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This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. NetSuite is offering a one-of-a-kind flexible financing program. Head to https://netsuite.com/EYEONAI to know more. In this episode of the Eye on AI podcast, join us as we sit down with Avi …
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What happens when B2B buyers start their supplier searches on Amazon and Google? Join us as eCommerce expert Jason Greenwood uncovers the critical importance of digital presence for B2B suppliers and shares strategies to quickly build trust and overcome technological barriers. With Codup CEO Asim Bawany providing technical expertise, we lay out a r…
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This episode is sponsored by TrialKey.ai, the market leader AI-driven clinical trial design optimization, and predictor that improves trial design and execution. With over 90% accuracy based on precision/recall, TrialKey.ai predicts the success of clinical trials more precisely than any other tool on the market. Maximize clinical trial success whil…
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What is Strategy? - A Deep Dive into Its Real Essence and Execution In an era where the term "strategy" is ubiquitously tossed around in corporate corridors, its true essence often remains shrouded in ambiguity. Alex, a seasoned strategist, sheds light on the multifaceted nature of strategy, debunking the myth that it’s all about lofty titles witho…
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How are AI and data science transforming data teams’ workflows, business strategy, and the overall customer experience? Prakash Hariharabalan, Senior Director of Marketing Analytics at Signet Jewelers — an overarching umbrella company that houses Jareds, Zales, Kay Jewelers, and more — stops by the show to break down the secrets of truly leveraging…
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This episode of Eye on AI is sponsored by BetterHelp. If you’re thinking of starting therapy, give BetterHelp a try. It’s entirely online. Designed to be convenient, flexible, and suited to your schedule. Just fill out a brief questionnaire to get matched with a licensed therapist, and switch therapists any time for no additional charge. Visit http…
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In the rapidly evolving landscape of modern business models, companies like Stripe and traditional Software as a Service (SaaS) platforms present a fascinating study in contrasts and comparisons. Having had the opportunity to delve into the inner workings of Stripe, a leading fintech company, it's clear that both fintech and SaaS models offer uniqu…
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In the dynamic world of Software as a Service (SaaS), understanding and leveraging the right metrics can be the difference between merely surviving and truly thriving. A particular set of metrics, deeply ingrained in the success stories of all storied SaaS companies, can serve as a beacon for businesses aiming to achieve sustainable growth. Among t…
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In the dynamic realm of Software as a Service (SaaS), the pursuit of high EBITDA margins often sparks extensive debate among industry professionals. The question at the heart of this discourse is whether the widely coveted 30% EBITDA margin is a tangible goal or merely an elusive mirage. This discussion unfolds against a backdrop where SaaS markets…
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In this insightful podcast clip, Srini Phatak, Deputy CFO and Controller of Unilever, shares his personal definition of success and offers practical advice on how to achieve it. Srini emphasizes that success is not solely defined by titles or salaries but by the impact you create in your business and with the people around you. He discusses the imp…
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In this insightful podcast clip, Srini Phatak, Deputy CFO and Controller of Unilever, shares his expert advice on how to succeed in the world of finance. Discover the four key roles every finance professional must master: Strategist, Catalyst, Operator, and Steward. Learn why adaptability, strategic thinking, and strong leadership are essential for…
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This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. NetSuite is offering a one-of-a-kind flexible financing program. Head to https://netsuite.com/EYEONAI to know more. In this episode of the Eye on AI podcast, join host Craig Smith as he sits…
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Discover how loyalty programs can transform customer relationships. From Sephora to Kohl's and Elf, brands are evolving to incentivize and gamify the customer journey, creating extraordinary experiences that go beyond “just perks.” In this episode, Elena and Roxy delve into the distinctions between loyalty and rewards programs and explore how to ta…
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In this episode, Harsh Joshi, founder and CEO of DAO Studio, discusses artificial intelligence (AI) and its applications. He shares his background in the AI space and the projects he has worked on. Harsh explains that AI is the process of making a system learn certain behaviors and respond accordingly. He discusses the integration of hardware and s…
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This episode is sponsored by Oracle. AI is revolutionizing industries, but needs power without breaking the bank. Enter Oracle Cloud Infrastructure (OCI): the one-stop platform for all your AI needs, with 4-8x the bandwidth of other clouds. Train AI models faster and at half the cost. Be ahead like Uber and Cohere. If you want to do more and spend …
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Rocky Lalvani, an advisor to small and medium-sized businesses, shares his insights on the Profit First method and how it can be applied to businesses of all sizes. He emphasizes the importance of focusing on profitability and making profit a driver rather than an afterthought. Lalvani explains that Profit First involves allocating money for specif…
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This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. NetSuite is offering a one-of-a-kind flexible financing program. Head to https://netsuite.com/EYEONAI to know more. In this episode of the Eye on AI podcast, join us as we sit down with Jona…
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In this engaging conversation, Tim Smith, a renowned expert in pricing, delves into the critical role of pricing as a strategic imperative for companies. He shares his personal journey into the field, highlighting key milestones that have shaped his distinguished career. Tim addresses common pitfalls that companies encounter in their pricing strate…
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Generative AI (GenAI) is rapidly transforming the e-commerce industry, urging forward-thinking businesses to dream bigger than ever before. Among the burgeoning areas of innovation is conversational commerce, which is increasingly becoming a dedicated budget item for marketers and merchandisers. For deeper insights into this evolving field, Elena g…
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In this episode of the Eye on AI podcast, join us as we sit down with Peter Cousins, CTO at WorkFusion, a pioneering company in intelligent automation and digital workers for anti-financial crime solutions. Peter shares how WorkFusion leverages generative AI and classical AI to combat financial crime and enhance compliance. Discover how AI technolo…
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This episode is sponsored by TrialKey.ai, the market leader AI-driven clinical trial design optimization, and predictor that improves trial design and execution. With over 90% accuracy based on precision/recall, TrialKey.ai predicts the success of clinical trials more precisely than any other tool on the market. Maximize clinical trial success whil…
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This episode is sponsored by Vanta, The security and compliance platform trusted by more than 7,000 customers.With Vanta, you can unify your security program management with a built-in risk register and reporting, and proactively manage security reviews with AI-powered security questionnaires. Listeners get $1,000 off Vanta at vanta.com/eyeonai In …
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Summary In this episode, we are joined by Per Sjöfors, also known as "The Price Whisperer," who discusses the pivotal role that pricing plays in business profitability. Per explains that pricing has the highest leverage on profitability, exemplified by his "1% challenge," which shows that a mere 1% increase in price can lead to an 11.3% increase in…
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This episode is sponsored by Oracle. AI is revolutionizing industries, but needs power without breaking the bank. Enter Oracle Cloud Infrastructure (OCI): the one-stop platform for all your AI needs, with 4-8x the bandwidth of other clouds. Train AI models faster and at half the cost. Be ahead like Uber and Cohere. If you want to do more and spend …
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A large market shift is happening in luxury ecommerce. Millennials and Zoomers alike are prioritizing value over brands, and with dupe culture being extremely popular amongst the younger demographic, luxury ecommerce needs help to stay relevant. Even big media outlets, like The New York Times, are noticing the change in its recent article, “Has the…
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This episode is sponsored by 1Password. 1Password combines industry-leading security with award-winning design to bring private, secure, and user-friendly password management to everyone. Companies lose hours every day just from employees forgetting and resetting passwords. A single data breach costs millions of dollars. 1Password secures every sig…
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Murali Sundararajan, a seasoned procurement leader, shares his extensive experience and insights in the field of procurement. Initially transitioning from an engineering background, Murali faced challenges that emphasized the importance of technical knowledge and strategic thinking in procurement. He highlights the transformation of procurement ove…
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This episode is sponsored by Netsuite by Oracle, the number one cloud financial system, streamlining accounting, financial management, inventory, HR, and more. NetSuite is offering a one-of-a-kind flexible financing program. Head to https://netsuite.com/EYEONAI to know more. Unlock the secrets of clinical trial predictions with Saurabh Jain and Dam…
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