Welcome to The BOLD Empathy Project. Our aim is to help individuals, families, companies, non-profits, government organizations, communities, and societies flourish with a new understanding of how to live in a state of BOLD Empathy that ERADICATES CONFLICT and ACCELERATES CONNECTIONS between people, ideas, opportunities, and resources. Far more than a fluffy platitude, the mantra of BOLD Empathy employs a tangible framework that can produce immediate, material results. We want the world to e ...
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010 Three ABCs of Thwarted Sales
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We're all salespeople, whether we sell for a living or just need to gain buy-in from others on a decision or other matter. We're either good at it, or we're not. And if we are, we find our success grows significantly. While there are many ways to misdirect a conversation and see a sale go sideways, today we're sharing three common missteps we all m…
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When we metaphorically pull empathy out of our bag of tricks to use when we perceive someone's need for an empathetic ear, we are viewing it as a silo. Seeing empathy in this way (and attempting to exercise genuine empathy by this method) will never allow us to be as effective at truly empathizing as when we engage in a pursuit of living in a state…
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What we say has a bigger impact on others than we think. This is true for better or for worse. We can unwittingly harm others with careless words. We also have the opportunity to build people when our focus and mindset are properly directed. In this episode, hear a few thought-provoking scenarios that just might get you thinking differently about w…
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007 Empathy Does NOT 'Give In'
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Some people use the concept of empathy to manipulate and control others. People who have our best interest at heart will never ask us to give in to their demands in terms of our behavior, beliefs, or other core attributes in the name of proving our love for them or our position as an empathetic party. Discover some of the warning signs of this form…
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006 Making Feedback More Useful
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10:19
Feedback can be useful. When we pre-package our questions and overlay our pre-programmed filters on responses, however, we can end up with skewed results that do not reflect the views of our audience, whether that’s an individual or a group. Learning how to identify key points in feedback and discover deeper realities by drilling down is key to mak…
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When we assume we know what our audiences (family, business associates, friends) want without sufficient insight, we run the risk of attempting to deliver the wrong experiences. In the ‘70s I witnessed an amazing event that caused a buying frenzy as great as any I’ve seen. Thinking he had an even better idea, the creator of this event made some adj…
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004 Peace vs Being Proven Right
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All of us want to have the “right” answers, the “right” views, the “right” way of doing things. In this episode, discover how a high-pressure situation led to a key decision in Bryan’s journey: “I want peace more than I want to be proven right!” No, this doesn’t mean you have to give in to everyone else’s agendas. And yes, you can have peace AND ge…
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003 Quickly Understand Other People
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What if you could quickly and accurately understand other people consistently in every facet of your life? What positive impact would that have on others? On you? How could this help you be a more effective leader at work, home, and your community? By understanding others and helping them understand themselves, we bring people and situations into h…
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002 Always Ask the Right Question
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We've all been taught to ask questions to assess what others are thinking. But often our questions begin to feel more like an interrogation than a conversation. Whether in sales, management, parenting, teaching, counseling, or any other leadership situation, having the right question to ask next is key to optimum outcomes. But how do we do this? Ho…
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001 A Half-Truth We Have All Been Taught
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In conversations with others, how often do you genuinely listen to the other person to truly understand them instead of trying to have your own point known or understood? There is a half-truth we have all been led to believe. There is a saying we all know, and while the first half is true, the second part is where disconnect and conflict happen whe…
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1
000 Welcome to The BOLD Empathy Project
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What is the biggest obstacle you are facing right now? What about your employees, family, or friends? You can be the catalyst to help others achieve greater success. BOLD Empathy is the framework that guides consistent, positive results for leaders, parents, business owners, teachers, counselors, salespeople, and others in positions of trust and au…
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