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Lancaster Connects

Jeff Giagnocavo, Ben McClure

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Lancaster Connects brings together local charities, local heroes, and local businesses to showcase the best of what Lancaster, PA has to offer so that in 2021 and beyond – our local neighbors and friends may thrive, be more productive, and live happily and generously. The Lancaster Connects Podcast is hosted weekly by Gardner's Mattress & More co-owners Ben McClure & Jeff Giagnocavo, and can be viewed on numerous streaming services as well as listed to on your favorite podcast platforms.
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The Big Ticket Life

Jeff Giagnocavo

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Welcome to The Big Ticket Life where you'll be inspired by driven leaders doing life and business on their terms. They break the rules, they see the opportunities. They've had the struggles, they've had highs and lows, yet they've always remained focused on the goal: a life and business led by themselves on their terms. They're unapologetically focused on their success and the success of those around them. We celebrate success around here because we live The Big Ticket Life.
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In this episode, we welcome Allison Hawthorne and Jay Grisafi from Homefields, an award-winning non-profit organization dedicated to creating new life options for individuals with disabilities. Located on a picturesque 19-acre property in Millersville, PA, Homefields provides a nurturing environment where six adults with intellectual and developmen…
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In this episode, we welcome Diane Dayton, a voice-over expert and entrepreneur whose career spans radio, television, and voice training. Diane shares her journey in the media industry, starting as a DJ in the 1980s and evolving into a powerful voice in advertising and presentation. She founded Dayton Communications in 1986 and has lent her voice to…
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In this episode, we sit down with Joe, an Army Veteran who served with the PATRIOT Missile System during Operation Iraqi Freedom and Operation Enduring Freedom. Joe is the proud owner of JDog Junk Removal, a company dedicated to supporting the local community by employing fellow Veterans. We discuss how JDog offers a range of services, from single-…
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In this episode, we sit down with Mike, the Director of Development and Marketing at Lighthouse Vocational Services, to explore the organization's remarkable journey and its mission to empower individuals with disabilities. Founded in 1975, Lighthouse was born out of a vision to provide opportunities for connection, growth, and community integratio…
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In this episode, we sit down with the CEO of Compleat, Stephen Zywko, who took the helm of the company in 2024 after his team acquired it in 2023. Founded in 1978, Compleat is dedicated to helping people recover from disasters, and under its new leadership, the company has shifted its focus from traditional advertising to robust community engagemen…
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In this episode, we’re excited to feature Sergei Solodov and Ekaterina Maslennikova, co-owners of the Fred Astaire Lancaster studio. Sergei, originally from Irkutsk, Russia, has a rich background in dance, starting at age 12 and earning a Specialist degree from the St. Petersburg Lesgaft National State University. He’s an elite performer in both Ba…
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Ben and Jeff dive headfirst into the fascinating world of mattresses and sleep quality. In this episode, the dynamic duo unpack the secrets of the mattress industry. They explore the evolution of two-sided flippable mattresses, the impact of different materials on sleep temperature, and the importance of maintaining a consistent daily routine for b…
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In this episode, we sit down with David, a dynamic leader with a remarkable journey from his roots in a large Amish family in New Holland, Pennsylvania, to his pivotal role at Blessings of Hope. David's story begins with his family's move to a dairy farm in Indiana when he was just 13, and his eventual return to Lancaster, PA, in 2006 to build his …
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In this episode, we are thrilled to welcome Meridith Alexander, a standout figure in the world of coaching and motivational speaking. Recognized as one of Creative Click’s Top Women in Business (2019) and named among Influence Digest Media’s Top 15 Coaches in Tampa (2022), Meridith is a Forbes Coaches Council Breakthrough Performance coach with a r…
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In this episode, we dive into the impactful work of the United Disabilities Services Foundation (UDSF), a leading human services organization based in Lancaster, PA. Founded in 1970, UDSF has grown from a small local initiative to a comprehensive network providing home- and community-based services for individuals with disabilities, older adults, a…
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In this episode, we explore the remarkable journey of Tony Schmaltz, a dynamic force in personal development. With a knack for overcoming adversity and inspiring others, Tony shares invaluable insights on mindset mastery, wealth creation, and finding true happiness. Discover Tony's no-nonsense, humorous approach to coaching, designed to propel you …
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In this immersive experience of The Big Ticket Life, we sit down with Richie Contartesi, a truly inspiring leader whose journey from a 5’7”, 150-pound walk-on football player at Ole’ Miss to a record-breaking sales performer and bestselling author embodies the essence of resilience and determination. Featured in the movie “Rudy Ruettiger: The Walk …
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In this episode, we are joined by Brad Ortenzi, the Eastern USA Regional Director of ZOE International. Brad also coordinates the Berks and Lancaster County Human Trafficking Task Forces. ZOE International is a global non-profit dedicated to eradicating human trafficking through its three pillars: Prevention, Rescue, and Restoration. With operation…
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In this episode, we chat with Jennifer West, Executive Director of Girls on the Run Lancaster. With a background in media communications and education, Jennifer co-founded the organization in 2009, dedicating 14 years as Program Director before becoming Executive Director in 2023. She’s passionate about empowering young girls and leading the organi…
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In this episode, we chat with Donna, an International Spiritual Intelligence Method™ & Life Mastery Coach and the founder of Vibrant Living International. With over 30 years of experience, Donna is dedicated to helping individuals achieve vibrant, purpose-driven lives. She offers insights into doubling your clarity, peace, and productivity in just …
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In this episode, we feature Haley, an entrepreneur deeply involved in advocacy and communications, serving on the Bedford County Planning Commission and the Community Foundation of the Alleghenies. A graduate of North Carolina State University, Haley resides in the Southern Alleghenies, bringing energy and innovative ideas to expand KTA’s partnersh…
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In this episode, we explore the extraordinary life of Ed Hajim, whose journey from a tumultuous childhood marked by foster homes and orphanages to becoming a titan of Wall Street embodies resilience and generosity. Ed's memoir, "On the Road Less Traveled," vividly portrays his early struggles and eventual triumphs, illustrating the profound impact …
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In this episode, we meet Lisa Marie Platske, who left a career in Federal Law enforcement after 9/11 to found Upside Thinking, LLC, an international leadership development company. With over 100,000 leaders coached worldwide, Lisa Marie specializes in transparency in leadership, executive presence, and team management. She holds degrees in Criminal…
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In this episode, join Ben & Jeff as they explore the enchanting world of Magic & Wonder Dinner Theater with founder and owner, Brett Myers. Brett and his team's dedication to innovation and creativity have propelled Magic & Wonder to new heights, establishing it as a premier destination for magic enthusiasts. Discover how Brett transformed a simple…
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In this episode, we explore the inspiring journey of Mitch Nugent, a visionary leader dedicated to transforming Lancaster's cultural landscape through Prima, a non-profit he co-founded with his wife Diana. With a background steeped in professional theatre, Mitch has directed and produced for millions, shaping Prima into a beacon of creativity and i…
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In this episode, we sit down with Michael Liebowitz, founder of Magnetic Mind Studio, a leading messaging strategy consultancy. Michael shares his mission to revolutionize how businesses harness language to maximize their marketing and sales potential. With over 12 years of experience, Michael offers a unique perspective on leveraging behavioral ne…
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In this episode, we spotlight Delaware Valley Golden Retriever Rescue (DVGRR), a 501(c)(3) non-profit that has rescued and rehomed over 6,700 dogs in its 30-year history. Based in Reinholds, PA, DVGRR operates a 6.5-acre kennel facility and is one of just four kennel-based Golden Retriever rescues in the US. DVGRR rescues 275-300 dogs annually, ran…
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In this episode, we sit down with Richard Walsh, CEO of Sharpen the Spear Coaching. Richard brings a wealth of experience as a 30-year seasoned entrepreneur, best-selling author of "Escape the Owner Prison," and a multifaceted professional. Beyond being a speaker and podcast host, Richard is a US Marine, champion boxer, black belt, and internationa…
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In this episode, international speaker and founder of 11 startups, Holly Porter, shares her transformative journey of resilience and success. A 13-time best-selling author and seasoned philanthropist, Holly's life took a dramatic turn as a COVID-19 survivor after a grueling 70-day battle. Emerging with unwavering determination, she now leads a non-…
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In this episode, we sit down with William J. Zee, a distinguished attorney who has dedicated the past 18 years to advocating for public and private schools, higher education institutions, and community benefit organizations across Pennsylvania and New Jersey. Bill is not only a sought-after public speaker, delivering lectures nationwide on various …
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In this episode, join us as we explore the world of repurposed furniture and home decor with Amy Geib and Lisa Hoffman from Always Never Done. Their shop specializes in revitalizing old pieces, blending vintage charm with contemporary flair. Discover their unique design aesthetic that seamlessly merges the past with the present. Learn about their s…
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In this episode, Amanda Catarzi Hengst shares her remarkable journey of resilience, escaping a cult and overcoming sex trafficking to become a powerful advocate. She advised the New Zealand government, shaped legislation, and dismantled trafficking rings undercover. Today, through Inkery Co., Amanda transforms individuals by amplifying strengths wi…
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Lance is an innovative architect and serial entrepreneur, exploring the world of architecture, construction, and courageous leadership. Lance shares insights from his journey, starting his firm during a recession, to creating impactful and harmonious spaces. Together we discuss the importance of active meditation, customer service excellence, and m…
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In this episode, we explore the heartwarming mission of GiGi's Playhouse Lancaster, the first and only Down syndrome achievement center in Pennsylvania. Since opening in 2020, they've provided free purposeful programming to individuals of all ages with Down syndrome and their families in Lancaster County and beyond. Join us as we delve into their t…
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In this impactful episode of The Big Ticket Life, host Jeff Giagnocavo engages in a profound conversation with Juan Alvarado, CEO of Raize The Bar and a Gallup Certified Strengths Coach. Juan shares his inspiring journey from the battlefield to the boardroom, offering deep insights into leadership, resilience, and intentional living. Drawing from h…
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In this episode, we meet Reinaldo Rivera Hernández, Associate Director of Tec Centro at The Spanish American Civic Association (SACA) in Lancaster, PA. With over 16 years at SACA, Reinaldo's passion lies in supporting at-risk populations. Originally from Puerto Rico, he's made Lancaster his home for 35+ years. With degrees in Human Services and Spa…
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In this compelling episode of The Big Ticket Life, we sit down with Lion Goodman, the founder of the Clear Beliefs Institute, to explore the profound impact of our beliefs on our reality. With over 40 years of experience as an executive coach, teacher, healer, and Subconscious Pattern Detective, Lion shares his groundbreaking Clear Beliefs Method f…
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In this episode, we uncover the remarkable journeys of Michelle Harbaugh and Adriana Witman, whose dedication to early education has shaped Steps to Success. Michelle Harbaugh, Executive Director: With a BSE in Elementary Education, Michelle's teaching career led her from Lancaster to Philadelphia before founding Steps to Success. Her vision merges…
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Join us as we pay tribute to fallen veterans, learn about flag folding traditions, and understand the importance of Memorial Day versus Veterans Day. Joining Ben and Jeff is Kristy Orzechowsky, a Vet 21 Salue Honor Guard and hero. Discover the significance of Taps, the rifle volley, and the role of Vet 21 Honor Guard in honoring our heroes. Find ou…
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In this episode, we're thrilled to introduce Tyler Martin, a Certified Business Coach and CPA renowned for his ability to elevate businesses. With a remarkable entrepreneurial journey marked by scaling staffing and CPA firms to impressive heights, Tyler brings over two decades of real-world experience to the table. His expertise extends to guiding …
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In this episode, we explore the vibrant world of independent bookstores with Julie, one of the owners of Pocket Books Shop in Lancaster, PA. Alongside her friends Austin and Jess, Julie, embarked on a journey to create a haven for book lovers, emphasizing inclusivity and community. From fulfilling dreams of a life surrounded by books to fostering a…
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In this episode, we are thrilled to welcome Scott Drackley, the Founder and Artistic Director of Penn Square Opera and Penn Square Music Conservatory. Scott's passion for nurturing young, professional opera singers and providing exceptional musical education through Penn Square Opera and Penn Square Music Conservatory shines through in his dedicati…
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In this episode, Jeff sits down with Dr. Tara Perry, a distinguished Clinical Hypnotherapist and Doctor of Acupuncture and Chinese Medicine. With over two decades of experience, Dr. Perry specializes in Core Trauma Transformation, guiding individuals to unearth their deepest barriers, embrace their true selves, and flourish with unwavering confiden…
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Albert Perry, a towering figure in real estate and the 100th President of the Pennsylvania Association of Realtors®, will delve into the seldom-discussed emotional landscape of leadership. With 28 years in real estate, influenced by his mother's legacy and his role as a guiding force at Pennsylvania's number one Century 21 brokerage, Al brings a we…
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In this episode, we're joined by Sallie Gregory, the Education Coordinator at the Lancaster County Conservation District. With a focus on watersheds and natural resources, Sallie coordinates teacher professional development, classroom lessons, and in-the-field experiences. She also plays a pivotal role in organizing the Lancaster County Envirothons…
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In this episode, we're thrilled to welcome Michael D. Levitt, a renowned global thought leader on HR, burnout, and workplace culture. With a wealth of experience as a CBT and NLP therapist, Michael is recognized as a Top 50 Global Thought Leader and Influencer on Health and Wellness for 2023. He's a sought-after keynote speaker, executive coach, an…
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In this episode, we delve into the remarkable journey of Betsy, whose life took a profound turn on a warm Spring day in April 2010 when she stumbled upon her first orphaned baby squirrel. This serendipitous encounter ignited a passion within her, leading her to leave behind her fast-paced corporate career to embark on a mission of wildlife rehabili…
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In this episode, we're joined by the remarkable Matt Shoup, an award-winning serial entrepreneur, author, and keynote speaker. Matt's journey into entrepreneurship began at the young age of 10 when he launched his first business, a lawn mowing service, driven by his desire to purchase a boombox. Since then, he's cultivated a passion for business th…
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Join us for an inspiring episode as we sit down with Sandra Valdez, Chief Human Services Officer at the Spanish American Civic Association (SACA) in Lancaster, PA. With over two decades of dedicated service to SACA, Sandra's leadership shines as she advocates for the interests of the Latina/o/x community in the Lancaster region. Her extensive backg…
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Join us for an insightful episode with Sharon McRill, the visionary Founder and President of The Betty Brigade, based in Ann Arbor, Michigan. With a mission to simplify lives and reduce stress, Sharon's journey began after being laid off from a corporate marketing job in 2003. Since then, she has dedicated herself to helping busy professionals stay…
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Join us in this episode as we sit down with Greta Fairbanks, the owner of Happiness is...Granola, a small-batch granola company. Discover how Greta's passion for celebrating life's simple pleasures led her to create a brand dedicated to spreading joy and building community through shared experiences. From crafting delicious granola blends to foster…
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In this episode, Jeff chats with Ben McClure, co-owner of Gardner’s Mattress & More and co-host of the Lancaster Connects Podcast. With 24 years of experience in mattress retail, Ben shares insights into Gardner’s journey to becoming a cornerstone of success in the independent sleep shop industry nationwide and consistently earning the title of Lan…
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In this episode, we are joined by Will Kiefer, the Executive Director and Founder of Bench Mark Program, a fitness-based mentoring initiative for at-risk youth in Lancaster, PA. Will's journey from a desire to serve his community to establishing an organization impacting over 100 youth daily is truly inspiring. Learn about Bench Mark's unique appro…
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