Sharon Kitzman, President of Dominion DMS, discusses the franchised automotive dealer technology landscape with industry colleagues.
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Julie Douglas, President, DealerPay
25:36
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25:36
Dealer Pay offers a wide variety of services to keep your business running efficiently. Our dealer-specific solutions cover more than just simple payment processing. We have innovative services to help you manage all facets of your dealership. From sales and accounting, to service and customer retention, Dealer Pay makes for happy employees and loy…
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Brendan Hurley, Co-Owner/Manager, Astute RM
33:03
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33:03
The mission: To better meet the needs of dealership groups, BDC-based sales departments, mobile workforces, server-less infrastructures, and sales departments with high employee churn at a price point that can weather a contracting economy.De către Sharon Kitzman
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Ken Schwartz, Founder, LPR Media
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At LPR Media we believe that as the “experts”, the risk should be on us if an advertising campaign does not work. Otherwise, all a dealership is buying is a promise. That is why LPR Media offers its TRUE Bird Dog program. There are no setup or startup fees. Dealers can make their campaigns conquest only. Simply, LPR Media works on a 100% straight c…
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Eric Schlesinger, Chief Revenue Officer, ActivEngage.
24:46
24:46
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24:46
To help make digital conversations with dealerships more engaging, empathetic, and empowering. To enhance the automotive retail customer experience and replicate authentic, in-the-showroom relationships.De către Sharon Kitzman
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Tom Roberton, Vice President of Marketing, Snap21
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No matter the industry, your business needs terrific online reviews and satisfied customers sharing their great experiences with friends and family about you on Facebook, Twitter, Pinterest, Google, and via email. Snap21 is a simple-to-use product that will yield you immediate results. Snap21 is cumulatively capturing reviews from 4 out of 10 custo…
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David Malone, Chief Sales Officer, TotalCX
24:00
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TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company’s award-winning Hosted Phone System, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and …
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Ben Ayed, Founder & CEO, AutoService AI.
24:48
24:48
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AutoService AI Inc. specializes in voice A.I. powered customer self-service. They are dedicated to innovation, they consistently break the mold in customer interaction design, and they strive to enable brands to deliver rich customer experiences. Connect with us! Website: https://www.dominiondms.com/ Linkedin: https://www.linkedin.com/company/vuedm…
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Adam Alfia, Founder & Managing Director, Real Time Feedback
19:56
19:56
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Real Time Feedback allows your customers to easily and privately communicate with business management in real-time – that is when they are experiencing your business, and not after they leave.De către Sharon Kitzman
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Mary Grothe, Chief Revenue Officer, PNI•HCM
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28:33
The All-in-One Payroll & HR Platform Built for Today's Workforce. Get the people operations resources and the HR support you need to create the experience your employees deserve.De către Sharon Kitzman
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Zach Dunham, Director of Business Development, AIB
17:50
17:50
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17:50
AIB, Inc. is a leading software developer and supply distributor for the automotive retail industry. Our industry knowledge and technical expertise combined with our innovative culture and customer-focused values have enabled us to consistently deliver highly successful solutions to automotive retail dealerships for more than 20 years. We have over…
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Austin Talley, Founder & CEO, Everyware.
17:56
17:56
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17:56
Everyware’s secure and consumer-friendly invoicing, messaging, and payments platform helps companies to get paid faster.De către Sharon Kitzman
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Jed McCarthy, President, Scan123.
16:00
16:00
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Scan123 is a SaaS-based company located in Portland, Oregon. We provide a document management platform allowing businesses to quickly, easily, and securely store, find, and share their files while maintaining regulatory compliance.De către Sharon Kitzman
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Matt Raymond, Chief Operating Officer, Bowtie Solutions.
16:00
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16:00
As an extension of your team, our Automotive Call Center Solution allows your team to put down the phone, sell, and service in the lane – without the overhead or headache.De către Sharon Kitzman
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Jack McMahon, General Manager, CMT Scanner.
16:32
16:32
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16:32
We provide the automotive industry a fully integrated vehicle damage assessment and repair solution with market-leading scanning technology, automated reporting systems, and highly skilled repair technicians.De către Sharon Kitzman
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Skip Soucie, Chief Executive Officer, Edifice Automotive Marketing
17:37
17:37
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17:37
After over 30 years of working in auto retail, Skip Soucie founded Edifice with a mission: to provide car dealerships with marketing solutions that increase sales, not just clicks or impressions.De către Sharon Kitzman
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David Phillips, Founder & President, Crypton.
16:11
16:11
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We have built in the resources you need to sign, send, and securely store documents from easy-to-use templates to audit trails and team management features.De către Sharon Kitzman
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Scott Morley, Founder & President, 360-Five Digital
19:17
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19:17
As the Founder and President, Scott brings over 20 years of executive-level leadership experience within Merchant services. Scott founded 360-Five Digital in October 2021, and has managed various high-risk merchant accounts ranging from monthly processing of $10,000 to $20 million. Each time creating a customized solution that best satisfies the ne…
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Michael Byrd, Senior Vice President of Sales, Informativ.
18:03
18:03
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18:03
Informativ offers credit report, lead enrichment, and compliance solutions to the automotive and general consumer finance industries across the United States. The company’s secure, cloud-based products focus on generating higher-quality leads and optimizing and automating the consumer finance qualification process with a heavy emphasis on complianc…
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Rudy Leyva, Head of Enterprise Division, ProsPay
11:53
11:53
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11:53
Offering a wide comprehensive line of payment processing solutions for all kinds of businesses. Merchant Accounts, Credit Card, Debit Card, Contactless Payments (NFC), Apple Pay, Google Wallet, Smart Card Chip (EMV) and EBT, Check Acceptance through Telecheck, Restaurant & Retail POS (Point Of Sale) Hardware and Software Solutions. ProsPay offers c…
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Mike Wales, Senior Enterprise Consultant, Paychex.
15:06
15:06
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15:06
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.De către Sharon Kitzman
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Todd Gilbreath, National Sales Director, Dealership For Life.
21:17
21:17
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21:17
Since 2004 Dealership For Life has assisted dealers in creating custom programs to brand their businesses, administrate their programs, train their staff, and produce retention and sales/service profits that set new standards in the industry.De către Sharon Kitzman
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Mirza Baig, Founder & President, PayMaple.
17:54
17:54
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17:54
PayMaple delivers Workflow Payment Optimization which are customized to your particular business. They employ dynamic API’s and a simple configurable Payment UI that incorporates Retail, B2B, and eCommerce for a truly unique Omni-Channel experience.De către Sharon Kitzman
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Jason Carroll, VP of Strategy and Product, Preferred Payments.
13:55
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13:55
Preferred Payments is a secure platform and API to accept payments, grow revenue and scale your business.De către Sharon Kitzman
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Laura Tierney, Managing Partner & Sales Manager, ARSLoaner.
21:04
21:04
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21:04
The ARSLoaner vehicle management system tracks all activity, so there is no more manual tracking in spreadsheets or filling out paper rental forms by hand. If you’re managing your courtesy loaner vehicle program using handwritten paper forms, see how ARSLoaner can help modernize your process while saving you money and increasing customer satisfacti…
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Dino Carbone, Co-Founder & Executive Vice President, SmartPay Solutions.
17:20
17:20
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17:20
Founded in 2010 by an insurance agency due to demand from Policyholders and Carriers, SmartPay has grown into the leading Pay-as-You-Go solution available in the market today. They work with 60+ Carriers, 100s of Agents, 100s of Payroll Providers, and 1000s of Policyholders, Self- Insured Groups, and Premium Finance companies. SmartPay consistently…
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Ken Luna, Vice President, CreditMiner.
23:21
23:21
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23:21
CreditMiner’s proprietary solution provides the industry with bureau direct data via Credit Confirm, their soft-pull credit application, or via our connected API system, allowing integration into most leading CRM and DMS companies and tools such as digital retailing and trade-in appraisal.De către Sharon Kitzman
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Troy Spring, Co-Founder, Dealer Funnel.
25:41
25:41
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25:41
Sharon and Troy discuss the nurture journey for leads and how to maximize your ROI by using technology that connects buyers to dealerships instantly. They offer the most advanced text messaging software platform for connecting leads to dealerships and nurturing those leads to a sale.De către Sharon Kitzman
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Mark Allen, President, AutoAp.
21:55
21:55
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21:55
Mark talks with Sharon about how AutoAp makes sure they deliver the most up-to-date and correct data when managing Safety Recalls.De către Sharon Kitzman
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Michelle Hutchinson, Director of Strategic Accounts, Ship Your Car Now.
14:23
14:23
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14:23
Michelle Hutchinson of Ship You Car Now discusses the difference between a typical logistics company and a technology company.De către Sharon Kitzman
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Annie Julien, Sales Lead, MenuMetric.
15:54
15:54
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Sharon and Annie discuss how to give the dealers the support they need while providing them with an easy-to-use system they understand.De către Sharon Kitzman
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Todd Katcher, Chief Executive Officer, Digital Dealership System.
25:49
25:49
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25:49
The Digital Dealership System is the technology leader of managed Digital Sign solutions for the modern dealership. The most comprehensive suite of digital sign solutions Elevate the Experience to Increase Store Profitability, Retention and Boost CSI.De către Sharon Kitzman
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Mike Hanna, CEO & Founder, TrueSpot.
18:34
18:34
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18:34
Mike Hanna talks with Sharon Kitzman about how TrueSpot has combined AI and location tracking to benefit the dealer's operations.De către Sharon Kitzman
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Russ Beckenstein, President, Affinitiv.
19:30
19:30
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19:30
Sharon Kitzman, President of Dominion DMS, talks with Russ Beckenstein of Affinitiv about how partners should work together to give dealerships what they need to succeed.De către Sharon Kitzman
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Curtis Nixon, President & CEO, UpdatePromise.
21:32
21:32
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21:32
Sharon Kitzman talks with Curtis Nixon of Update Promise about keeping customers engaged during the service lifecycle. UpdatePromise: Our innovative solution provides a unique ability that enables your business to capture the consumer from the very beginning of their experience. Starting at the service drive, our system provides automated status up…
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Bruce Knudsen, Executive Vice President, Montana ADA.
10:51
10:51
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10:51
Sharon Kitzman announces Dominion's $0 Core DMS with Bruce Knudsen of the Montana Auto Dealers Association. Sharon will speak at the Montana Auto Dealers Association 109th Annual Family Convention on August 24th-27, 2023. https://www.mtada.com/convention/ To learn more about Dominion DMS, visit https://www.dominiondms.com/…
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James Rome, Chief Executive Officer, ROME CMS.
15:07
15:07
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15:07
Sharon Kitzman talks with James Rome of ROME Collision Management Systems about the importance of operations and best practices for body shops. Rome was founded by Scott Rome in 1988 with a passion for streamlining business operations and helping empower body shops. After 30 years of tenure and a successful venture acquiring thousands of satisfied …
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Steve Roessler, Chief Evangelist Officer, DriveCentric.
17:42
17:42
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17:42
Sharon Kitzman talks with Steve Roessler of DriveCentric about the importance of partnerships and their impact on dealerships. DriveCentric, Inc. is a leading provider of automotive Customer Relationship Management (CRM) software. Through bold leadership and innovation, the company’s offerings include dealership CRM, Genius Artificial Intelligence …
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