The podcasts dedicated to leading the way in IT Management Best Practices .
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PR68 - DevOps. Release & Aviation Best Practices.mp3
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34:15
Practitioner Radio Episode 67-De către Pink Elephant
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PR 67 - The Lean IT Field Guide.mp3
33:19
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33:19
Practitioner Radio Episode 67-De către Pink Elephant
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PR 66- To Change Is Human But Never Easy
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30:56
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30:56
Practitioner Radio Episode 66De către Pink Elephant
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PR 65- Enabling Strategic Engagement With BRM
31:44
31:44
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31:44
Practitioner Radio Episode 65De către Pink Elephant
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PR 64 - Enterprise IT Governance - MIA
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32:54
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32:54
Practitioner Radio Episode 64De către Pink Elephant
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PR63 - Using Lean Visual Management for ITSM
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29:41
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29:41
Practitioner Radio Episode 63De către Pink Elephant
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PR62 - Pink Elephant: How Does IT Get Its Money
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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Pink Elephant: Optimizing Process Speed Through Value stream Mapping
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31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
…
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1
PR61 - Optimizing Process Speed Through Value stream Mapping
31:09
31:09
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31:09
Practitioner Radio Episode 61.De către Pink Elephant
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PR60 - The 3 Architectures of A Service Based Organization
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23:14
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23:14
Practitioner Radio Episode 60De către Pink Elephant
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PR59 - LeanIT Gaining Sr. Leadership Buy in
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23:14
Practitioner Radio Episode 59De către Pink Elephant
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PR58 - The IT Factory – Craft or Utility
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23:14
Practitioner Radio Episode 58De către Pink Elephant
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PR57 - The Power Of Simulations For Experiential Learning
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23:14
Practitioner Radio Episode 57De către Pink Elephant
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Practitioner Radio Episode 56De către Pink Elephant
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Practitioner Radio Episode 55De către Pink Elephant
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PR54 - It's A Connected World And So Are You
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Practitioner Radio Episode 54De către Pink Elephant
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Practitioner Radio Episode 53De către Pink Elephant
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PR51 - Geeking Out On CMDB Object Models
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23:14
Practitioner Radio Episode 51De către Pink Elephant
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Practitioner Radio Episode 52De către Pink Elephant
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PR49 - Effective IT Governance with COBIT 5
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23:14
Practitioner Radio Episode 49De către Pink Elephant
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PR50 - The Ins and Outs of Process Assessments
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Practitioner Radio Episode 50De către Pink Elephant
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Practitioner Radio Episode 48De către Pink Elephant
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PR46 - Reversy! Maturity Levels For Big Data
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Practitioner Radio Episode 46De către Pink Elephant
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PR47 - Basic Building Blocks For Service Desk
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Practitioner Radio Episode 47De către Pink Elephant
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Practitioner Radio Episode 45De către Pink Elephant
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PR44 - Standard Process VS Case Management
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Practitioner Radio Episode 44De către Pink Elephant
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PR42 - Becoming A Change Agent
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Practitioner Radio Episode 42De către Pink Elephant
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PR43 - Major Incident and Root Cause Analysis
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Practitioner Radio Episode 43De către Pink Elephant
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PR41 - The Evolution and Children of Service Level Management
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23:14
Practitioner Radio Episode 41De către Pink Elephant
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PR40 - Using Agile SCRUM For ITSM Projects
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31:22
Practitioner Radio Episode 40De către Pink Elephant
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Practitioner Radio Episode 39De către Pink Elephant
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Practitioner Radio Episode 38De către Pink Elephant
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PR37 - Managing Trains through Tunnels
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31:58
Practitioner Radio Episode 37De către Pink Elephant
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Practitioner Radio Episode 35De către Pink Elephant
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PR36 -PR Radio 2012 Top Shows Review
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33:30
Practitioner Radio Episode 36De către Pink Elephant
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PR34 - Online Learning and Emerging Trends
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28:58
Practitioner Radio Episode 34De către Pink Elephant
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PR33 - ITSM Is Just BSM with IT Examples
30:20
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30:20
Practitioner Radio Episode 33De către Pink Elephant
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PR32 - Project and Change Management Integration
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30:55
Practitioner Radio Episode 32De către Pink Elephant
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PR31 - Experiential Learning and Simulations
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28:15
Practitioner Radio Episode 31De către Pink Elephant
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Practitioner Radio Episode 30De către Pink Elephant
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PR29 - Justifying Service and Process Improvement
28:21
28:21
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28:21
Practitioner Radio Episode 29De către Pink Elephant
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PR28 - The Role of The Service Owner
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29:20
Practitioner Radio Episode 28De către Pink Elephant
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PR27 - Dealing with Rogue Support Agents
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27:17
Practitioner Radio Episode 27De către Pink Elephant
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PR26 - Distributed Service Desk Strategies
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30:18
Practitioner Radio Episode 26De către Pink Elephant
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PR25 - Communication and Education Planning
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30:10
Practitioner Radio Episode 25De către Pink Elephant
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PR24 - Problem and Availability Management The Conjoined Twins
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30:13
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30:13
Practitioner Radio Episode 24De către Pink Elephant
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Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.De către Pink Elephant
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PR22 - The Service Management Office 2.0 (Live From Pink12)
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23:20
Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.De către Pink Elephant
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PR21 - Culture and ITSM Transformation Projects
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28:00
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.De către Pink Elephant
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PR20 - Deploying vs Documenting Processes
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Practitioner Radio Episode 20 - Join Chris and Troy as they explore the practical aspects of what it truly takes to adopt ITSM practices and how documenting versus deploying processes are two very different objectives.De către Pink Elephant
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