The Human Centered Design is the premier podcast for human-centered design enthusiasts on the internet with over 1 million downloads and is led by Gerry Scullion. As the leading destination for insights, skills, and expertise, our mission is to empower individuals keen on designing a more inclusive and positive future for everyone. Join us as we convene thought leaders from diverse fields—service design, user experience, interaction design, and product management—to delve into the nuances of ...
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Visualising Complexity: with Possibilitarian Dave Gray
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Welcome to another episode of the Human Centred Design Podcast, this time with someone I hold in the highest regards for their contribution to the world of design. It's Dave Gray, co-author of Gamestorming, and author of The Connected Company, and one of my favourite all-time books, not just design books, Liminal Thinking. Now this episode was real…
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”AI Insights: Ethics, Trust, and Branding with Graham Nolan”
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Welcome to The Human Centered Design Network Podcast. In today's episode, I'm diving into conversation with Graham Nolan, the Head of Design for Accenture Song in Ireland. We're going to be discussing an Accenture Trends Report, which as many of you know, is an annual report that's been created for the last 16 or 17 years, I believe. And we're part…
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"Designing for Social Impact: A Conversation with Jenni Parker"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"From Advertisements to Empowerment: Michael Rios's Journey Towards Social Entrepreneurship"
57:26
57:26
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Emerging Talent: Inside the Service Design Network's Young Talent Board"
34:04
34:04
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Ancient Mysteries: Mythical Ireland with Anthony Murphy"
1:11:31
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Empowering Resilience: The Journey of Lilli Graf"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Conversations with Kasper Bjørkskov: From Architect to Activist - Unveiling the Path to Collective Change"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers CIRCLE - A Community for Ethically Conscious Designers & Changemakers Fast-track your career with our 12-week training programme: Coaching & Mentoring for Innovators & Change-Makers with Gerry Scullion In this episode, I s…
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"A Fresh Perspective on UX: 'Think in 4D' with Erica Heinz"
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31:27
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-ch…
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"Exploring Creativity and Collaboration: A Journey through Music Thinking and Jam Cards with Christof Zürn"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Crafting Human-Centric Employee Experiences: Insights from Elliott Nelson"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Unlocking Creativity: Exploring Liminal Coaching with Mike Parker"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Empathy, Neurodivergence, and Holistic Support: A Conversation with Occupational Therapist Suzanne Hanway"
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Journey Map Ops Unveiled: Navigating Customer Experiences with Richard, Maren, and Marc"
1:01:24
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Redefining Promises: Shaping the Future of Customer Experience with Damian Kernahan"
46:41
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: Coaching & Mentoring for Innovators & Change-Makers with Ger…
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Jon Wallhouse "Sutsu: Crafting Fashion with Purpose and Longevity in a Disposable World"
49:15
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49:15
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Driving Design Innovation: Building Mindsets, Navigating Challenges, and Assessing Maturity with Munib Karavdic"
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51:08
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Designing Change: A Decade-Long Journey in Service Design at Stanford with Morgan Miller"
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50:58
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Designing Success: Jeff Gothelf on UX, Lean Principles, and OKR Pitfalls"
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48:48
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48:48
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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'Playful by Design' with Prof Sonia Livingstone and Kruakae Pothong
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57:44
Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers In this episode, we welcome Professor Sonia Livingstone with Kruakae Pothong from the London School of Economics, also involved in Playful By Design. The discussion focuses on childhood development and incorporating …
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Carol Massa 'The Conscious Designer: Exploring Inner Values and Outer Realms'
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Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers Today on the show, we speak with Carol Massa. Carol is a phenomenal service designer, based in the U.S.A. In this episode, we speak about the nuances between strategic design and service design and we really get into…
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'Catalina Bonavia: Transforming Lives - Designing a Health-Enhancing Toilet in Argentina'
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Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers In this eye opening episode, we meet Catalina Bonavia, known to friends as Cata, who is Head of Service Design for Three6.com.au. Originally from Argentina, now living in Melbourne, Catalina has worked on some very i…
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Ben Dunn Flores ‘Innovative Inhabitance: Pioneering Your Path to Cooperative Homeownership’
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42:59
Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers I'm delighted to have you with me for another cracking episode this time with Ben Dunn Flores, Co-Founder of Roost. I’d stumbled across this start up late one night on a post that was exploding on LinkedIn that chall…
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Aoife Dooley 'Creative Sparks: The Journey from Inspiration to Award Winning Childrens Book Author'
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34:43
Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers I'm delighted to have you with me for another cracking episode this time with Aoife Dooley, one of Ireland’s most talented illustrators. We connected several years ago at an event where we both were speaking at, and …
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'Fostering Emotional Well-being: The Samaritans’ Impact on Heldiney Pereira
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Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers In this profoundly moving episode, we dive deep into a transformative journey with our distinguished guest, Heldiney Pereira. Heldiney candidly shares his story of navigating life’s tumultuous waters, marked by perso…
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Nicole Lachenmeier 'UN-Designing Complexity: Beyond Templates to True Visualization'
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34:57
Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers In 'Designing Complexity: Beyond Templates to True Visualization', we dive deep into the transformative world of data design. Nicole, a Swiss graphic designer, joins us to unpack the philosophy behind visualizing int…
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'Whispers of Innovation: The Cochlear Impact' Patrick & Jen Hoffner
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38:10
Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers Welcome to "This is HCD," where we dive deep into the realm of cochlear implants and the profound impact they've made on countless lives. Journey with us from Sydney to St. Louis as we spotlight personal narratives, …
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How Service Design Shapes the Future of Organizations: A Conversation with Patrick Quattlebaum
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Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers Todays sponsor MIRO: https://www.miro.com/podcast In this exclusive interview, dive deep into the realm of service design with Patrick, co-author of "Orchestrating Experiences" and a key figure at Harmonic. From the …
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Leon Barnard 'Wireframing for Everyone'
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42:35
Show some love for today's sponsor, MIRO. https://www.miro.com/podcast Hey Premium'ster! Thanks for supporting us and super happy to have you as a supporter of This is HCD! I'm delighted to have you with me for another cracking episode this time with Leon Barnard, co-author of the brand spanking new book on A Book Apart, called Wireframing for Ever…
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Juan Prego 'Playful Pathways: Nurturing Growth and Learning through Play'
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Hey Premium-ster! I totally love you for the fact that you're a subscriber and believer in what we are doing at This is HCD! You're getting this episode first... Play. Something we all did as children, but as we grow older, it's less and less common to see, and even more so within the workplace. Play is often seen as the opposite of work. But what …
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Opher Yom-Tov 'Designing Futures: The Journey of the World's First Chief Design Officer at ANZ Bank'
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This episode was brought to you by the wonderful people at MIRO. Show some love by checking them out https://www.miro.com/podcast Today on the show we have up until recently, the world's first chief design officer within a bank setting. Opher Yom-Tov. And as mentioned over recently, exited a and Z bank in Australia. Where after seven years, he was …
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Mollie 'The Resurgence of Gaeilge: Irish with Mollie's Effort to Save the Language from Extinction'
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Today on the show we have a very special guest, Mollie, of Irish with Mollie Instagram fame. Now Mollie is from Dublin and has been on a mission to spread the love of my native language, Irish, or as we say in Ireland, Gaeilge. To give you a very brief background on our history in Ireland, we spoke Irish up until the British rule, and it wasn't unt…
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Hector Garcia 'Unleashing Ikigai: Finding Purpose and Fulfillment in Life'
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Check https://www.miro.com/podcast to sign up for free and get 3 free canvases for life... Many of you will have heard of Ikigai, the Japanese concept of aligning our lives to our purpose, something I am deeply involved with at the moment on my coaching programmes. Hector has written two of the best selling books on this topic, and is based in Japa…
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Greg Bernarda 'Leading Ecosystems'
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52:03
Hey folks and welcome to another cracking episode on This is HCD. Way back in 2017, I caught up with Greg Bernarda, Co-author of the best selling innovation book, Value Proposition Design by Strategyzer. I've known Greg for a long time, and in this episode we reflect on where the time between books, where he sees Value Proposition Design and also t…
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Heather Hansen ‘Unmuted: Breaking Language Barriers and Redefining Communication in Organizations’
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Hello and welcome to another episode of This is HCD. I'm delighted to have you with me for another cracking episode this time with Heather Hansen.. author of the book Unmuted a fantastic book for anyone practicing their craft in organisations who strive to improve comprehension, understanding and better and more effective use of language. As many o…
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Introducing This is HCD (Spotify Trailer)
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It’s great to have you here with us on the human centered design podcast. My name is Gerry Scullion, and I am the founder of the Network and Community that is run out of www.thisishcd.com This podcast has been producing content since 2017, and as we rapidly approach our 1-millionth download, I am so proud of the back catalogue that we have availabl…
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Sarah Clearwater ‘The Intersection of Design and Leadership: Navigating the Journey’
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Today on the show I speak with Sarah Clearwater about a Design Leadership white paper that she instigated and curated, speaking to many people across various organisations. Sarah's based in New Zealand, and I drill deeper into the background of the paper. Website: https://www.sarahclearwater.com/ LinkedIn: https://www.linkedin.com/in/sarahclearwate…
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Florian Bailey 'Service Design Secrets: Elevating Michelin Dining'
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58:58
Earlier this year, I attended a conference in Nuremberg called Teaming with AI, run by my good friends, Markus Edgar Hormess, Adam Lawrence from WorlPlayExperience and also today’s guest, Florian Bailey. The day before the event, myself and Florian spent some time together and hung out and explored the office where he was based. In passing, Florian…
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Neil Theise ‘Navigating Complexity'
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1:04:38
Earlier this year, I read an article by one of my heroes, The Edge of U2 in The Guardian. The first item in his list of culture highlights, was the book of today's podcast guest, Neil Theise. Like me, The Edge managed to get an early copy of the book from Neil’s awesome publicist in New York, Nicole Dewey and he too joined the fan club for Notes on…
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Katie O'Donoghue 'Artful Minds: Nurturing Children's Emotional Growth Through Art Therapy'
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44:34
In this episode of the Makers & Doers Podcast, I speak with Katie O'Donoghue, an artist and author of several beautiful children’s books. Katie is an art psychotherapist and is in the process of completing her PhD in Health Psychology in UCL. Katie speaks to me today about the power of introducing art and design to children, and how it can help the…
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Justyna Turek ‘A fresh perspective:The Role of Human-Centered Design in Sustainability’
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33:55
In this conversation I caught up Justyna Turek, founder of many businesses and based in Sweden. Justyna works most often with Next Agents and Change Pilots in Poland. We speak about the work that they have been focussed on for over a decade, sustainability and design. I wanted to explore how they got into it, as I know there are many people that I …
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Zoë Rose ‘Design Through Time: Unraveling the Evolution of Methodologies and Frameworks’
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n this conversation I caught up Zoe Rose, of Great Question in Australia. We speak about the background and history of design methods, as far back as 1950. Zoe is a well of information on this topic, and proves to be a really fun and enjoyable exploration back in time… Links https://www.linkedin.com/in/zoerose/ http://greatquestion.com.au/ This is …
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Manuel Lima ‘The New Designer: Pioneering Perspectives’
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50:26
On Manuel Lima’s website, he mentions “a celebrated voice on UX design and data visualization who has spent the past 15 years leading design teams and building cutting-edge digital experiences at companies like Google, Codecademy, Microsoft, Nokia….”. His first three books were breathtakingly beautiful. If you like data and visualisations, then you…
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Frank Müeller ‘Revolutionising Work Spaces with Playmobil Pro: the Ultimate Tool for Creativity and Collaboration’
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38:50
In this conversation I caught up Frank Mueller, of Playmobil Pro. Frank is Managing Director of GBI Global Business Innovation in Munich. We speak the incredible kit that I recently bought for the new Makers & Doers School that I have launched, which is a design school for children aged 6-12. We speak about how Playmobil works in the professional o…
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Pietro Jarre ‘No such thing as sustainable mining’
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53:24
Pietro Jarre has a doctorate in geotechnical engineering. He’s a specialist in geotechnical and environmental issues on waste rock deposits, mining infrastructures, landfills and brownfields. Since 2015, his focus is on the environmental and social impact of digital technologies. He’s founder of Sloweb association, something I’d highly recommend ch…
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Steffi Kieffer 'Designing with AI: Exploring the Intersection of Artificial Intelligence and Design'
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Hey folks, I’m delighted to bring you two exclusive interviews from a very special event that I attended recently in Nuremberg in Germany called Teaming with AI. A few weeks ago, as I was driving to Northern Ireland, I mentioned to my wife, about an event my friends Markus Hormess, Adam Lawrence and Florian Bailey were hosting. I didn’t expect to b…
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Markus Edgar Hormess & Adam Lawrence 'The Designing Machine: How AI is Changing the Creative Process'
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21:50
I attended Teaming with AI in Nuremberg recently with two of the most awesome designers that I know, Adam Lawrence and Markus Edgar Hormess of WorkPlayExperience. I caught up with them to discuss the event, what we have learned and where we see the short and medium term impacts of AI on the Design and business processes. https://www.teamingwith.ai/…
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Emily Hamilton ‘Designing Second Chances: Breaking the Cycle’
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35:48
In this conversation I caught up Emily Hamilton, Senior Strategic Designer at Paper Giant in Australia. We speak about a project that Emily worked on recently that was related to recidivism and working with people who recently left a Justice facility. We speak about the project in detail, the methods used and outcomes achieved. Emily’s awesome, I k…
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Scott Jenson ‘Part 2 of 2: Open Source Design Movement: How Designers can help change the game’
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In this conversation I caught up with the second part to my conversation with Scott Jenson to explore how Designer can actively get more involved with the free and open source software movement. We speak more about why this is of such an interest to Scott, and he gives his awesome advice to others on how they can get involved. Listen to Episode 1: …
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Darjan Hil ‘The Art of Visualising Complexity’
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A number of months ago, I was researching for my keynote in Scotland in June this year, and I stumbled across the work of Superdot studio in Switzerland. I was blown away by all the amazing work that they had done and was thrilled to see that they were in the process of publishing their book, Visualising Complexity - A Modular Information Handbook.…
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