Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon. You can write to me at insidetechcomm@gmail.com. I would love to hear from you.
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Take an inside look at the beautiful and messy realities of creating and sustaining an intentional community. Enjoy useful and inspiring stories to support you on your journey towards resilience, sustainability, and connection. Join community builder Rebecca Mesritz for interviews with experts in a variety of topics related to living communally --- from governance and decision making to ownership models, from navigating coparenting to navigating finances, from how to find your people to how ...
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S5E3 Regulated Content: Enhance compliance and collaboration with Quark Software
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Curious about the publishing requirements and nitty-gritty of regulated content? Just one compliance slip can mean lost time and dollars. Tune in to this episode to discover how Quark Software can help you cut costs and enhance your compliance, collaboration, and automation efforts. Richard Worrell and Emerson Welch from Quark Software join us for …
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S5E2 Innovative Tool To Keep Docs in Sync with Your Product with Manny Silva
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As technical communicators, this challenge most likely resonates with you -- how do you keep docs in sync with your product? In the words of Manny Silva, "When product updates are frequent and user expectations are high, maintaining accurate and up-to-date documentation isn’t just a necessity—it’s a competitive advantage." Manny proposes. Docs as T…
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S5E1 Redefining Note-Taking and the Art of Knowledge Organization with Jorge Arango
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The humble notes serve a larger purpose - be they a simple list, recipes, or essential information we jot down for later recall and planning. We sit down with Jorge Arango, the coauthor of Information Architecture for the Web and Beyond, to unlock the secrets of note-taking. Our first episode of the season with Jorge is more than a conversation; it…
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#026: Preventing and Mending the Fissures with Dr. Jessica Plancich Shinners
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We're closing out our second season with an examination of how to navigate inevitable interpersonal conflict and move towards restored connection. Social architecture can be what makes or breaks a community, business, or organization. How we process our own pain and trauma and interact with the trauma of others offers rich opportunities for growth …
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#025: Embracing Diversity and Inclusion with Crystal Byrd Farmer
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There’s a rich opportunity to push the needle forward when it comes to Diversity, Equity, and Inclusion, but navigating Race, Class, Privilege, Ability, and all the ways folks face different levels of adversity can be vulnerable and uncomfortable. Sometimes we need support to know what to ask for, how to be better allies, and to push us to grow in …
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#024: Community Supported Birth with Monique Gauthier
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Bringing new life into the world requires levels of support practically unheard of in modern, western culture... unless you've cultivated community that is up for the task! Seasoned midwife and communitarian Monique Gauthier joins us today to help us envision birth from a deeply held and conscious space that brings about the creation of new culture…
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Bonus: Centering and Preparing for Birth with Monique Gauthier
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My conversation with Monique Gauthier was too full of inspiring and helpful information, so I created this bonus episode to share some of the wisdom that couldn't fit in the full length episode. Here, Monique leads us through the centering meditation she does with her midwifery clients as they arrive in her office as well as shares some very practi…
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#023: New Visions for the Communities Movement with Daniel Greenberg
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As we close out 2023, it's time to take stock of the Communities Movement and consider where we might be headed in the future. In this episode we are joined by new FIC co-director Daniel Greenberg, who brings his deep experience from the ecovillage world, as well years living in and researching international communities like Findhorn and Auroville …
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#022: Cults! The Good, the Bad and the Ugly with Jesse Stone
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Cults get a pretty bad reputation in the mainstream world, but are they really evil? Or just misunderstood? Jesse Stone, co-host of the Cults I'd Join podcast comes on the show to shed some light on the upside of cults while giving us some helpful advice on what to look out for if manipulation just isn't for you. Down in the Ozarks, Jesse Stone liv…
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#021: Community Held Death and Dying with Angela Franklin
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The subject of death is seen by many as morbid or taboo, but what if this dark topic could be life-giving, affirming, and empowering? Join me as I talk with Angela Franklin about the possibilities of end of life and death care, how communities and individuals can reimagine how they view their final days, how to plan for the end, and the importance …
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S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite
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Prepare to step into the future of technical writing as we explore the ground-breaking intersection of AI and technical communication with Caity Cronkhite, CEO of GoodWords. As an entrepreneur and subject matter expert, Caity offers invaluable insights on how AI is revolutionizing the process of technical writing. While we touch upon the empowering…
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#020: Central Leader Communities with "Evil Dictator" Paul Wheaton
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There are as many ways to structure a community as there are communities, but perhaps one of the most controversial models are those with central leadership. I mean... is that even REAL community?!? Today's guest and self-proclaimed "evil dictator," Paul Wheaton comes on to explain the benefits of top-down power structures and the great responsibil…
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S4E10 Optimizing Visual Content in Technical Documentation with Daniel Foster
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Has your team decided to do away with visuals in product documentation? Or are you struggling to maintain visuals with the rapid and frequent pace of content updates? If so, then this episode is for you. Keeping up with a rapidly evolving tech landscape and maintaining relevant visual content can be daunting. But, the power of visuals can't be unde…
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Skillful Facilitation for Any Situation with Laird Schaub (Re-Release)
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We're re-releasing this awesome interview with Laird Shaub in preparation for FOUR upcoming classes he's going to be teaching through the FIC! https://www.ic.org/designing-a-community-membership-process/ (starts mid Sep) https://www.ic.org/facilitation-in-community/ (starts mid Sep) https://www.ic.org/working-with-conflict-in-community/ (starts l…
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S4E9 A Deep Dive into Universal Design and Accessible Content with Lindsey White
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Are you curious about simple ways to make your content universally accessible? Or perhaps you're keen to get a fresh perspective on understanding accessibility? Join us as Lindsey White, an accomplished technical writer, shares her in-depth insights and experiences from her stint managing a department website at Cornell University. We explore the s…
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#019: Intimacy in Community with Dave Booda
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In this episode we will chat with intimacy nerd Dave Booda, about why intimacy is so important, get new ideas on prompts that can lead towards deeper connection, and discover ways to create a safe container to meet people where they're at when building deeper bonds and creating more vulnerability. Dave Booda is a writer, musician, and social entrep…
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S4E8 Redefining Content Creation with AI with Matt Thomas
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Ever wonder how AI tools can give you an edge in content creation? Join us as I chat with Matt Thomas, who has journeyed from the realm of technical writing to the world of copywriting and content creation. Unveiling the secrets of his craft, Matt shares how he brings innovation and brainstorming to the fore in copy creation. Get a glimpse of his c…
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S4E7 Bridging the Gap: How AI is Reshaping Technical Communication with Ryan Boettger
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Curious about the future of technical communication in the rapidly evolving AI landscape? Today's episode with our talented guest, Ryan Boettger, a distinguished professor and department chair at the University of North Texas, promises to enlighten you. Ryan is a ‘prompt engineer,’ someone who acts as the valuable link between AI and humans. From h…
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S4E6 Empathy and Innovation in the Age of AI and Remote Work
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How do you bridge the gap between technical complexity and business value while fostering a culture of empathy in the modern workplace? Join me for an insightful conversation in this crossover episode with Felicity Brand from Open Strategy Partners, as we tackle this question and more. We start by exploring the connection between technical communic…
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#018: Aging Well Together with Margaret Critchlow
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Margaret Critchlow, PhD, taught anthropology at York University in Toronto, Canada for 25 years before retiring to Vancouver Island. She loved learning from villagers in the south Pacific islands of Vanuatu and from residents of Canadian housing co-ops. She has written or co-authored more than 50 academic article and 7 books. She was a founding mem…
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S4E5 Navigating the Future of AI-Driven Writing with Kathleen Majorsky
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The show notes for this episode were created with the help of Cohost AI from Buzzsprout. Ever wondered how networking and vulnerability can open doors to incredible writing opportunities? Join me as I chat with the incredibly talented Kathleen Majorsky, a writer who has recently forayed into user-testing of AI tools which is both inspiring and eye-…
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#017: Raising Children in Community with Amy Saloner
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For many looking for community a primary goal is to be a part of a multigenerational reality where they can raise their own children or be in that special relationship of co-parent or auntie/ uncle. Whether folks are looking for support or to be supportive in the care of the young, it is important to create a safe container, clear agreements, and a…
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Cofounders and Creating Collaborative Culture with Yana Ludwig(Re-Release)
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Yana Ludwig is one of our most beloved guests on the Inside Community Podcast. In honor of her new book, Building Belonging, we are re-releasing episode 004 of Season 1: Finding Co-Founders and Creating Cooperative Culture with Yana Ludwig. The episode focuses on creating a cooperative culture when starting an intentional community, finding your pe…
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S4E4 AI and Tech Comm - Using ChatGPT Smartly to Enhance Your Career with Shaughn Kern
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Shaughn Kern, my nerdy friend, graces my latest episode. As a technical writer and a code geek, Shaughn has been experimenting with ChatGPT to simplify and automate mundane parts of his day-to-day. In this heart-to-heart conversation, Shaughn shares some great examples that any technical writer can use to move on from the mundane and get creative w…
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#016: Reclaiming Placemaking for Liberation with Ridhi D'Cruz
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We're kicking off Season 2 with a pair of episodes about Placemaking, how we design and consider creating environments for healthy thriving humans. In this second episode, Ridhi D'Cruz approaches the topic from a liberatory and healing perspective. ridhi d’cruz (they/them) is a gender queer Malayali who grew up in the city of Bangalore in southern …
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#015: Designing Shared Spaces with Bryan Bowen
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We're kicking off Season 2 with a pair of episodes about Placemaking, how we design and consider creating environments for healthy thriving humans. In this first episode I talk with Bryan Bowen about the ins and outs of designing sustainable spaces for healthy, connected, thriving humans from a design perspective. Bryan Bowen is an architect, cohou…
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S4E3 AI Translation - Dos and Don'ts with Markus Seebauer
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As AI tools make their mark on every business function, there is an equal proportion of excitement and fear. In the midst of this chaos, it is imperative we take a step back and consider pointers from our translation expert on what AI can and cannot offer. AI may not be the magic pill after all, at least, for the translation industry. Let's dive in…
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S4E2 Content Research for Better UX with Erica Jorgensen
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In my latest episode with Erica, we dive into all things related to content research. If you are intrigued, then you are at the right place. We touch upon these questions for a deeper insight: What is content research? What types of content lend well to content research? How can you use content research to gain quick insights without costly AB expe…
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Welcome back to Season 2 of the Inside Community Podcast! On this show we explore the beautiful and messy realities of living inside community and this season we are diving into more of the messy and the nitty gritty of what it takes to build cooperative culture. This trailer features a song from dear friend Dave Booda, whose music you can find at …
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S4E1 Partner up with Artificial Intelligence (AI)
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Since late November 2022, ChatGPT has revolutionized the AI landscape. In this first episode of Season 4, I share the musings of my interactions with this magic tool. What is artificial intelligence? How does it work? How do we interact with it? How ChatGPT is helping me learn a new language. What are some pitfalls to consider as AI permeates every…
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S3E9 Smart Strategies for Saving Costs with Machine Translation and Going Global with Lisa Zarfl
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Lisa Zarfl comes from the beautiful city of Graz, Austria. I met Lisa at a conference, and her presentation on machine translations inspired me to bring her on the show. In this latest episode, we talk about all things translation. More specifically, machine translation (MT) and how it can help a business reach a global audience while saving costs.…
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S3E8 Through the Lens of a Scrum Master - Speak Up and Advocate for Yourself with Jennifer Savage
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I have been out of pocket for the summer visiting family in India and taking some time off. I hope you are having a safe and fun summer. I am happy to be back in the saddle... In this latest episode, I chat with Jennifer Savage, a Scrum Master at FinThrive. Since Jennifer was a technical writer back in the day, she has some great nuggets to share o…
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#014: State of the Communities Movement
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1:37:08
We wrap up our first season with a thoughtful conversation with communities experts Yana Ludwig, Sky Blue, and Cassandra Ferrera on the state of the communities movement (and if it is even a "movement"!) We discuss the complexity of challenges facing both individual communities and the greater collective Community to meet both the everyday social, …
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S3E7: Documentation is your Frontline Defense - Find Out How with Caity Cronkhite
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Have you ever thought of documentation being sexy? Probably not. Caity Cronkhite argues otherwise. She wholeheartedly believes documentation is sexy. She shares excellent advice for companies and writers to embrace this low-hanging fruit that can get excellent dividends if executed correctly. What did our conversation touch upon? Caity's journey fr…
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#013: Visiting Communities with Anthony "Campo" Campbell
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Are you ready to see how other communities are doing it or perhaps are looking for a community to join? Well, visiting communities in person is the best way to learn what works and what doesn't work for you. Communing With the Campbells is the project documentary filmmaker Anthony "Campo" Campbell and his family have been sharing with the world thr…
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S3E6: Embrace Discomfort and Challenge the Status Quo for Advocacy and Visibility with Swapnil Ogale
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In this tete-a-tete, Swapnil Ogale shares with us the evolution of technical communication in Australia, especially since the pandemic. Until recently, there was little to no awareness of technical communication at many companies. Swapnil took it upon himself to become the voice of the field, create awareness, and advocate for its adoption and impa…
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#012: Creating Inclusivity with Sociocracy
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1:12:26
Sociocracy brings an incredible opportunity to cooperative groups to embody higher levels of inclusivity through their governance. As a sociocracy trainer and transgender man living in community, Ted Rau has a unique story and perspective on how to make organizations function better and be more supportive to all their members. In this episode we ta…
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S3E5 Delighting Your Customers - How to Craft Meaningful UX as a Content Developer with Ellyn Hassell
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Ellyn Hassell says, "I want to delight the customer, I want to make sure that I'm doing everything that I can to make this a really amazing experience, help them get their job done, move through the task, and move on." In this heart-to-heart conversation, Ellyn shares with us her experience and insights to create a delightful experience for the cus…
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#011: Exploring Cohousing with Trish Becker
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1:05:35
For many folks interested in more interconnected ways of living, yet not financially or energetically prepared for something like an income sharing community, cohousing provides the benefits of greater sustainability and resource sharing, more social and emotional connection, and that beautiful neighborhood vibe all while allowing members a higher …
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#010: Navigating Conflict and Restoring Connection with Alyson Ewald
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Conflict in life is inevitable. Today's guest Alyson Ewald talks about how to have a good fight, how to transform harm into connection, and the importance of creating conflict systems that are personal and effective for your community. Alyson Ewald works with individuals and groups to design systems and practices that support learning, connection, …
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S3E4 Through the Lens of QA and Project Management - Discussion on Why Writers Matter! with Tejasvi Patil
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In this episode, we explore how content is created, consumed and distributed at an offshore service-based company. Tejasvi Patil shares with us her journey from QA into project management. Tejasvi shines a light on what successful content creation looks like on her team, and the pitfalls of inadequate documentation. Some topics that we touched upon…
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#009: Skillful Facilitation for Any Situation with Laird Schaub
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Moving groups through tough decisions can be tricky, if not impossible, without a skilled and well-trained facilitator to hold folks through the process. Laird Schaub joins us today to talk about the how’s and why’s of excellent facilitation. You'll learn from his 40+ years of lived community experience and training in facilitation, and leave with …
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S3E3 Through the Lens of a Product Manager - Discussion on Why Writers Matter! with Bill Glynn
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In this episode, Bill Glynn shares with us some interesting insights on his background as a product manager, and what collaboration looks like from his perspective. We dive into these questions to understand the big picture and what is at stake: What is product management in a broad sense? What are the ways in which product managers and technical c…
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#008: Income Sharing and Innovating Economy with Sky Blue
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1:16:48
In this episode, I'm joined by Sky Blue to discuss income sharing and innovating economic models by living in community. We examine some of the ways communities and collaborative culture endeavors are reimagining the way they design and live into their economies using the Twin Oaks Community, of which Sky is a former member, as a jumping off point.…
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S3E2 Through the Lens of a UX Designer - Discussion on Why Writers Matter! with Matt Rife
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In this quick chat with Matt, we talk about Matt's background and his eventual journey into UX design. Matt works very closely with UX writers, and my goal is to spotlight what that partnership looks like. We talk about the benefits of that partnership and the challenges when writers are not at the table. Some of the questions we discuss: What was …
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#007: Governance & Decision Making with Diana Leafe Christian
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1:03:32
When it comes to deciding who gets to make decisions and how decisions get made, the communities movement has done a lot to innovate more equitable and transparent strategies. In today's conversation with Diana Leafe Christian, we talk about the importance of solid governance models and decision making structures, how these structures and a lack th…
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S3E1 Discovering the Benefits of Academia and Corporate Partnership with Kim Campbell
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We are launching Season 3 with a very special episode. In this interview with Kim Campbell, I embark on a journey to understand how academia is preparing the next generation of technical communicators. My aim is to spotlight how the Department of Technical Communication at the University of North Texas, in particular, is collaborating with the prac…
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#006: Finding Your Land with Jonah Mesritz
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1:20:21
Sometimes the community dream only starts to "feel real" when the time finally comes for forming groups to purchase land. Putting down a large sum of money and taking that responsibility on with other people often brings up a load of fear and hesitation in addition to excitement. The process may feel daunting, but today's guest, Jonah Mesritz, has …
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#005: Demystifying Legal Frameworks with Clifford Paulin & Jonah Mesritz
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1:22:32
Do legal structures and documents make your head spin? Fear not! In this episode we're diving into the financial and legal issues all communities face (but many dread looking at) with two expert guides. Solid agreements are essential for creating a sense of safety for community members. My guests Clifford Paulin and Jonah Mesritz are going to not o…
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Bonus: Facilitation and Politics with Yana Ludwig
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There was so much richness in these two parts of my conversation with Yana Ludwig, I just had to share them with you. Enjoy! Thinking of starting an intentional community? The first step is finding “your people” — the fellow founders you will join with to build community. This is no easy task! Timing, personality, finances, vision, and values are …
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