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This is Change Makers – the podcast bringing you ideas, life lessons and amazing stories from those making a difference in extraordinary times. Powered by campaigns firm Seven Hills and hosted by Michael Hayman, this interview series delves into what makes leaders tick and looks at the contribution this empowers them to bring to the world. This is the podcast for those who want to hear the optimism that comes from challenging the status quo. Find your mission.
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Feel Good Friday's - Levels of Leadership

Paul Riemenschneider and Robert Bagaley

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Do you feel like your Leadership style could some Fine Tuning or a Pick Me Up? If so, we are your Inspiration to take Your Leadership Career to the Next Level. Join Pauly & Bagz Each Week as we Dive into Different Aspects of Leadership! Please like and subscribe to show your support! Last but not least... Take Care and Brush you Hair!
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Learning for Good | L&D Solutions and Leadership Development for Nonprofit Organizations

Heather Burright, Learning and Development Leader, Leadership Development Consultant, Instructional Designer.

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As nonprofit learning and development leaders, we want a seat at the table. We want to be viewed as true business partners who can help solve problems. We want to create meaningful learning solutions that fit in the flow of work and yield real results for the organization and for the staff. That's why in this podcast, we will not only explore instructional design and leadership development best practices, but we will also explore change management, belonging, and influence - helping you buil ...
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People with goals are 10 times more likely to succeed. That’s the kind of momentum I want as I head into 2025. I've worked with others to set goals for years. I've coached people through career transitions. And I've led project teams with a specific goal in mind so I know how important a goal can be. In this episode, I’m bringing you some recommend…
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In this episode of Change Makers, Michael Hayman sits down with Bradley Akubuiro, Partner at Bully Pulpit International (BPI), to discuss an exciting new chapter as Seven Hills joins the BPI family. This transatlantic partnership is set to create a powerful force for change, with Bradley stepping into the role of co-host for future episodes, bringi…
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The number one priority for HR leaders in 2025 is leader and manager development and yet, only 36% of organizations with leadership development programs think they work. Organizations are spending money and prioritizing leadership development but they aren't seeing the results. So what’s missing? New manager expert, Eric Girard is joining me on thi…
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Stories help us learn and engage us on an emotional level. But one of the more challenging parts of using stories is finding the right visuals to go with them. That’s where AI comes in. I personally have not used AI to create visual stories, that’s why I invited Dr. Nicholas Leonard to be my guest. Nicholas’s passion is at the intersection of AI an…
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Peer learning is a great technique to use in your training programs because it encourages active participation and networking, ensures diverse perspectives are shared and considered, encourages social and collaborative skills, and so much more. That’s why on this episode, I’m sharing five ways you can incorporate peer learning into your nonprofit's…
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How do we support refugees to thrive in their second home? That’s the question we’re answering in a special edition of Change Makers, hosted by the fantastic journalist and broadcaster Edie Lush. For the first in a new series of the podcast exploring some of the most pressing issues of our time, Edie speaks with three campaigning voices for refugee…
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Providing off-the-shelf courses is a common approach to training and development. But one of the limitations is the lack of context which is often needed to make the training relevant and meaningful. When I heard about Interfaith Ministries for Greater Houston and how they were combining off-the-shelf courses with more contextualized learning, I kn…
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Working with subject matter experts can be a great experience, but it can also be challenging. They don't always understand Learning and Development, they may have competing priorities that take them away from your project, and sometimes they think that they don't really need you. That’s why, in this episode, I’m sharing how you can turn your subje…
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Is training a change project? My vote is almost always YES. Training is often either being used to drive a change or it's being offered as the result of a change. Why does that matter? 70% of organizational changes fail and L&D has a role to play in this. That’s why in this episode I’m exploring how we, as L&D, can use change management principles …
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In the the final episode of Goldman Sachs Stories of Generation Growth, Michael Hayman and Charlotte Keenan reflect on what we’ve learned throughout our the series with seven incredible Goldman Sachs 10,000 Small Businesses alumni. From the importance of personal stories and purpose-driven leadership to the shared challenges in accessing talent and…
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Most people form a first impression in just a tenth of a second, and there’s no second chances. So, what is your nonprofit's first impression? When you hire a new staff person, what do they think or feel? It's worth asking the question, and it's worth investing in making that first impression a good one. That’s why, on today’s episode, I‘m sharing …
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In the final alumni episode of Change Makers: Stories of Generation Growth, in partnership with Goldman Sachs 10,000 Small Businesses, Byron Dixon OBE, CEO of Micro-Fresh®, discusses what it takes to build a global brand with purpose. Micro-Fresh® is known for its unique antibacterial technology which extends product lifespans, preserves freshness …
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50% of leaders will fail. Even those who were once successful often eventually fail. Leadership failure comes with significant cost. You have to recruit, hire, and onboard a new leader and employees may have left or stopped performing under the old leader. So why do leaders fail? And how can we in L&D support them so they don't? That’s what we’re e…
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We're joined this week by Alice Rivers-Cripps, the founder of Posh Totty Designs, which has been serving Brighton, Britain and many more places besides with original hand-crafted jewellery for 20 years. Alice joins Michael Hayman and Charlotte Keenan to share her journey, which started on a soul-searching trip in Mexico and today, sees her run "a d…
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70% of organizational changes fail. I feel strongly that almost every training project is a change project. So, how do we successfully facilitate change? One essential element is social influence. We have to create the environment and the relationships to help our audience create and sustain the change. But how do we do that? I'm sharing five ways …
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This week, Michael is joined once again by Charlotte Keenan, Managing Director, Head of Corporate Engagement International at Goldman Sachs, as well as CEO of Forster Communications, Amanda Powell-Smith. Forster is a specialist consultancy, supporting organisations in ensuring they approach sustainability with authenticity. They discuss why this is…
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In this episode of Change Makers, Michael Hayman sits down with sporting legend and disability rights advocate, Baroness Tanni Grey-Thompson, at the iconic London Stadium on Queen Elizabeth Olympic Park - home of the 2012 Olympic and Paralympic Games. During their conversation, Tanni reflects on her extraordinary career as one of Britain’s most cel…
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I often hear from nonprofit L&D leaders about the challenges they face with constrained budgets. And I feel their pain. I know so many of you are working with small teams and few resources. But leadership development activities don’t have to be expensive and you don’t have to let a constrained budget keep you from developing your leaders. That’s wh…
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“You've got to keep changing and evolving." Today's Change Makers is a lesson in adapting to change as you grow your business, as we're joined by Naynesh Karia for the latest episode of our collaboration with Goldman Sachs 10,000 Small Businesses, Stories of Generation Growth. Naynesh is co-founder of Food Attraction, the manufacturer behind brands…
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You spend months working hard on a training only to launch it and hear crickets. If you can't mandate people take that training, what do you do? This is where marketing comes in. Marketing is a pretty different skill set than what most L&D teams have. And your marketing team may not have the capacity to support you with each new training. That’s wh…
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A passion for her product and bringing it to as many women as possible is what drives the latest guest in our Change Makers collaboration with Goldman Sachs 10,000 Small Businesses programme, Stories of Generation Growth. Darcy Laceby is co-founder of Absolute Collagen, the UK’s best-selling collagen drink, and a business with an incredible growth …
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I see a lot of L&D job descriptions and they usually include things like communication skills, project management skills, knowledge of learning design principles, and more. And while these are skills that you certainly do use as an L&D pro, what actually helps you hit the ground running? In this episode, I’m sharing three not-so-obvious skills or c…
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In this week’s Stories of Generation Growth, Michael Hayman is joined by Goldman Sachs' Charlotte Keenan, alongside Gori Yahaya, founder of UpSkill Universe – a training provider dedicated to helping businesses bring key skills to their workforce. In this discussion, Gori shares how he works to support organisations to adapt to the changing nature …
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On today’s episode, I want us to look to the future of L&D. However, I don't only want to talk about the future of L&D from an L&D lens; I want us to be holistic and well-rounded and hear from a diversity of perspectives. That’s why I’ve invited some of my favorite L&D and L&D adjacent thought leaders to join me to talk about what they hope for the…
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For the first episode of Stories of Generation Growth, Michael Hayman is joined by Head of the Office of Corporate Engagement International and 10,000 Small Businesses UK at Goldman Sachs, Charlotte Keenan, alongside Roni Savage, Founder and Managing Director of award-winning engineering and environmental consultancy, Jomas Associates. Together, th…
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Fantasy football is an $11 billion business with 29.2 million people playing in the US alone in 2022. So what’s the appeal? It's our job to look at what fantasy football is doing well and determine what we can steal to make our training more effective. In today’s episode, I’m exploring the four things L&D can steal from fantasy football to improve …
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Is generative AI your L&D thought partner? I've used ChatGPT for this podcast, for LinkedIn posts, for training, and more. And while I don't yet rely on it daily, it's becoming a better partner for me, because I'm getting better at using it. I love the idea of helping L&D pros like us make generative AI our thought partner, that’s why today’s guest…
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In this episode of Journeys of Discovery, Michael Hayman sits down with Petroc Trelawny, classical music broadcaster, and the voice behind BBC Radio 3’s Breakfast programme. Petroc reflects on the influence of music and music performance, classical and otherwise, on identity and emotions, and discusses his new book, Trelawny’s Cornwall, a part hist…
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I'm a big fan of blended learning… I like being able to have learners spend some time inside a virtual or in-person classroom, but I also like them to spend time learning independently or in groups outside the classroom. Blended learning is a great approach to people development. In this episode, I’m sharing 5 reasons why. ▶️ 5 Reasons Blended Lear…
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We often reach for storytelling in our nonprofit training and it’s easy to understand why. Stories evoke emotion, help us connect with each other, and help us learn. But, there is a wrong and right way to tell a story. On this episode, Diana Farias Heinrich is sharing her ethical storytelling framework with us so we can tell stories the right way a…
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I start every new training project with a sense of hope and excitement. I'm ready to build a lasting relationship with my client and I feel ready because I have a proven plan for my project kickoff. I'm not reinventing it every time I have a new project. On today’s episode, I want to share that plan with you. Whether you're a consultant or currentl…
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“Rather than marching into global warming and unemployment, we can create our world the way we want.” That’s the message of our guest Professor Muhammad Yunus, Chief Adviser of Bangladesh, who says: “If we imagine that world, we can create that world. Imagination can make it happen.” As a pioneer of microfinancing with Grameen Bank, the Nobel Peace…
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As a training and leadership development consultant, I'm always wondering what we can learn from things around us, like the Olympics. The Olympics brings together top athletes from around the world as they compete against each other and their best selves. It takes years of practice and dedication to achieve something like this. We can learn a lot a…
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We have so many tools available for how we design and deliver learning. From project management and identifying learning needs to delivering our learning solutions, we're using tech throughout the process. Nonprofit L&D pros have very specific tech needs and we often have unique constraints that other organizations don't have. That's why I'm so exc…
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Getting qualified candidates into the nonprofit leadership candidate pool can be challenging, so we tend to start thinking about our internal candidates. They already know and love our mission so it's logical to want to advance them into these open leadership positions. But are your future leaders ready? In this episode, we're going to explore 10 t…
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What makes a DEIB training successful? From meaningful discussion to skilled facilitation, there are a lot of things that make a DEIB training successful. But today, I want to talk about using cohorts in your nonprofit’s DEIB training. A lot of DEIB trainings are one-off experiences. And if there is more than one training, it's not really set up as…
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A good coach or mentor can be powerful. That’s why on today’s episode, I’m sharing five ways you can use coaching and mentoring in your nonprofit’s talent development strategy. There are so many benefits to coaching and mentoring and these tools can be used in a variety of ways. While this isn’t an exhaustive list, it’s a good place to start. ▶️ Th…
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Are you listening to your learners? In this episode, our guest is strategic listener Emily Taylor. With a background in human-centered design, Emily is an expert listener. I've worked with Emily before and she's helped me and my clients be better listeners so we can identify skill gaps and create tailored training and resources to support behavior …
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I couldn't do what I do as a training and leadership development consultant to nonprofits without my support system, and you need a support system too. You are doing the work day in and day out to lead your L&D team (if you’re a supervisor), engage with your internal partners, and deliver quality learning experiences. There is a lot that goes into …
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Joining Michael on Change Makers is Shevaun Haviland, Director-General of the British Chambers of Commerce, with a clarion call for renewed confidence in ‘Brand Britain’. On the roof of the Corinthia hotel in the heart of the capital, Shevaun shares her vision for revitalising the country’s self-image, and the importance of public-private partnersh…
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In this episode, I’ve invited Karen Knight, volunteer extraordinaire, to give us some specific ways we can supercharge our nonprofit’s volunteer training. The demand for nonprofit services has increased, but the number of volunteers has decreased before and since COVID. It’s important that volunteers are trained well so that they have a good volunt…
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As I think about all the challenges nonprofits face, all the burnout nonprofit leaders experience, and all the amazing things they want to accomplish, I am consistently reminded of how important strong trusting relationships really are. That's why on this episode, I want to explore how good instructional design can break down silos and build those …
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Today’s guest is Matt Gjertsen, former Air Force instructor pilot and founder of Better Everyday Studios. He is giving us an outside perspective on behavior change and bringing some great insights to the nonprofit sector. Why are we surprised when we want our learners to change something and they don't? Behavior change is a funny thing and even a s…
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Why does change fail? There are a lot of reasons, but most of them come down to people. And if we're talking about people, L&D needs to be involved. That’s why on this episode of the podcast, I wanted to share the fastest way to organizational change and explore L&Ds role in change. ▶️ Why Change Initiatives Fail? Should L&D Be Involved in Change M…
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In this episode of Learning for Good, my guest, Quilen Blackwell is taking us inside his nonprofit, Southside Blooms. They grew from zero to 60 employees in just four short years. That means they onboarded a lot of staff and learned a lot along the way. He’s sharing his experience with us, what worked and what didn’t, so you can take a look at your…
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People love communities. But not all communities are created equal. I have a learning community and it can be hard. It's not hard to create; that was pretty easy. But it's hard to get people to engage. That's where the work is. To get better at this, I've been reading books and listening to podcasts about community and I've been reflecting on commu…
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In nonprofits, we have limited budgets. This means we need to be able to prioritize the training and professional development opportunities to be created. How do we do this? With people data. But what data should we be asking for and how can we use it once we get it? That’s what we’re discussing in today’s episode of the Learning for Good podcast w…
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With burnout at an all-time high and becoming a global trend, you need more than the occasional wellness perk to tackle it. If well-being in your organization is a top priority for you, but you aren't sure how to move from yoga and happy hours to something more meaningful, then this episode is for you. I’m discussing how to create a holistic plan f…
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When I create a competency model, there are so many things I look at. The one thing I don’t look at? Indicators of poor performance. I’m sure we all already know what poor performance looks like. To me, the lowest behavior you want is one that meets expectations. And everything should just go up from there. That’s why today we’re discussing why I d…
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Have you ever created a training, only to realize it didn’t have the impact you had hoped? In this episode of the Learning for Good podcast, we explore why training alone often fails to drive lasting behavior change. My guest Julie Dirksen, author of "Talk to the Elephant: Design Learning for Behavior Change," discusses the limitations of training …
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