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28: Internal Communications Leader, Eleanor Tan on Empathetic Communication
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When it comes to workplace communication, transactional communication often leads to loss of trust. Thus, leaders must make an effort to communicating empathetically.
In episode 8 of the Leaders People Love series, Eleanor Tan, Internal Communications and Employee Engagement Leader, highlights the role of effective communication in building trust, fostering engagement, and navigating times of change. She underscores the need for leaders to be approachable, empathetic, and self-aware.
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