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Customer-Centric Banking: Asia Commercial Bank's Innovation Journey
Manage episode 378265725 series 3290695
Content provided by AIBP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AIBP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Ms. Chu Hong Hanh, Head of Innovation Lab, Asia Commercial Bank
In this episode, we are joined by Ms. Chu Hong Hanh (Hannah), Head of Innovation Lab at Asia Commercial Bank (ACB). With her wealth of knowledge and experience, we delve into crucial topics such as emerging technologies, what innovation means and how innovation can be measured. As Vietnam's banking industry strives to serve the unbanked and underbanked population, Hannah also shares her enthusiasm for the factors propelling growth within the dynamic and promising landscape of Vietnam.
ACB is one of the leading joint stock commercial banks in Vietnam, with a network of branches and transaction offices spanning 49 provinces out of 63 in the country and has more than 13,000 employees, with many variety of products and services.
57 episoade
Distribuie
Manage episode 378265725 series 3290695
Content provided by AIBP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AIBP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Ms. Chu Hong Hanh, Head of Innovation Lab, Asia Commercial Bank
In this episode, we are joined by Ms. Chu Hong Hanh (Hannah), Head of Innovation Lab at Asia Commercial Bank (ACB). With her wealth of knowledge and experience, we delve into crucial topics such as emerging technologies, what innovation means and how innovation can be measured. As Vietnam's banking industry strives to serve the unbanked and underbanked population, Hannah also shares her enthusiasm for the factors propelling growth within the dynamic and promising landscape of Vietnam.
ACB is one of the leading joint stock commercial banks in Vietnam, with a network of branches and transaction offices spanning 49 provinces out of 63 in the country and has more than 13,000 employees, with many variety of products and services.
57 episoade
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Similar cu AIBP ASEAN B2B Growth
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Find distressed properties for pennies on the dollar and turn them for huge profits!
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