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Content provided by Matt Artz | Anthro to UX and Matt Artz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Artz | Anthro to UX and Matt Artz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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Julia Wignall on Anthro to UX with Matt Artz
Manage episode 443288244 series 2854217
Content provided by Matt Artz | Anthro to UX and Matt Artz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Artz | Anthro to UX and Matt Artz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this Anthro to UX podcast episode, Julia Wignall speaks with Matt Artz about her UX journey. She discusses the value of anthropology in the healthcare field and how she uses design research and service design to improve patient experiences. Julia emphasizes the importance of executive sponsorship and navigating the complexity of healthcare problems. She also highlights the need for qualitative methods, journey mapping, and service blueprinting in service design. Julia provides insights into the intersection of anthropology, design, and healthcare.
…
continue reading
About Julia Wignall
Julia Wignall is an accomplished anthropologist currently serving as the Manager of Experience Insights & Design at Seattle Children's, where she brings the principles of social science to guide business decisions. With over a decade of experience in the field, she leads workforce, patient, and family experience insights, employing mixed methods research and service design for strategic innovation. Julia's expertise lies in ethical research practices, ethnography, and qualitative analysis, making her an invaluable asset in driving equity-focused design projects and generating actionable insights that impact product and program strategies throughout the organization.Key Moments
00:01:25 - Julia's interest in anthropology and migration experiences 00:03:42 - Julia's work at Seattle Children's Hospital 00:04:48 - Transitioning to design research and learning on the job 00:07:06 - The value of executive sponsorship in facilitating change 00:09:24 - Navigating limitations and communicating research findings 00:10:57 - The role of business anthropology in understanding organizational culture 00:12:16 - Perspectives on anthropology and design in the medical field 00:13:42 - Facilitating change and adoption in a collaborative healthcare environment 00:15:29 - Using service design to navigate complexity and solve problems 00:18:00 - Incorporating technology into service design in healthcare 00:21:00 - Recommended skills for those interested in service design in healthcare 00:24:59 - Upcoming events and opportunities for networking in the field 00:25:59 - How to get in touch with JuliaRecommended Links
50 episoade
Distribuie
Manage episode 443288244 series 2854217
Content provided by Matt Artz | Anthro to UX and Matt Artz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matt Artz | Anthro to UX and Matt Artz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this Anthro to UX podcast episode, Julia Wignall speaks with Matt Artz about her UX journey. She discusses the value of anthropology in the healthcare field and how she uses design research and service design to improve patient experiences. Julia emphasizes the importance of executive sponsorship and navigating the complexity of healthcare problems. She also highlights the need for qualitative methods, journey mapping, and service blueprinting in service design. Julia provides insights into the intersection of anthropology, design, and healthcare.
…
continue reading
About Julia Wignall
Julia Wignall is an accomplished anthropologist currently serving as the Manager of Experience Insights & Design at Seattle Children's, where she brings the principles of social science to guide business decisions. With over a decade of experience in the field, she leads workforce, patient, and family experience insights, employing mixed methods research and service design for strategic innovation. Julia's expertise lies in ethical research practices, ethnography, and qualitative analysis, making her an invaluable asset in driving equity-focused design projects and generating actionable insights that impact product and program strategies throughout the organization.Key Moments
00:01:25 - Julia's interest in anthropology and migration experiences 00:03:42 - Julia's work at Seattle Children's Hospital 00:04:48 - Transitioning to design research and learning on the job 00:07:06 - The value of executive sponsorship in facilitating change 00:09:24 - Navigating limitations and communicating research findings 00:10:57 - The role of business anthropology in understanding organizational culture 00:12:16 - Perspectives on anthropology and design in the medical field 00:13:42 - Facilitating change and adoption in a collaborative healthcare environment 00:15:29 - Using service design to navigate complexity and solve problems 00:18:00 - Incorporating technology into service design in healthcare 00:21:00 - Recommended skills for those interested in service design in healthcare 00:24:59 - Upcoming events and opportunities for networking in the field 00:25:59 - How to get in touch with JuliaRecommended Links
50 episoade
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Similar cu Anthro to UX with Matt Artz
Introducing The Unshakeables, a new podcast from Chase for Business and iHeartMedia's Ruby Studio. Small businesses are the heart and soul of this country, but it takes a brave individual to start and run a company of their own. From mom-and-pop coffee shops to auto-detailing garages -- no matter the type of industry you’re in, every small business owner knows that the journey is full of the unexpected. A single moment may even change the course of your business forever. Those who stand firm ...
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The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
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continue reading
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