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Feedback is the key! - Interview with Alex Hoffer, Developer Relations Engineer at Plaid
Manage episode 294047608 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Alex Hoffer is a DevRel engineer at Plaid. Previously, she was managing the QA team at Dropbox for 6 years. At Plaid, she's been working on documentation and an overhaul of the Plaid developer docs. Developer experience is extremely important at Plaid and the docs are a big part of that. Tune in to hear more about how to create an excellent developer experience:
- How does a cross-functional team work together with other departments in order to improve the developer functionality?
- How developer experience is about product, documentation and engineering collaborating together?
- What is her role in the API Review Committee, which helps ensure APIs are standardized and maintain their API style guide?
- Docs revamp - how have they approached it, why have they done it, where is it going next?
- How does the entire doc editing and authorship process work at Plaid?
- And last but not least, how have they incorporated user feedback into the docs process!
The host is Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix).
Sources:
https://plaid.com/blog/new-plaid-docs/
plaid.com/careers
54 episoade
Distribuie
Manage episode 294047608 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Alex Hoffer is a DevRel engineer at Plaid. Previously, she was managing the QA team at Dropbox for 6 years. At Plaid, she's been working on documentation and an overhaul of the Plaid developer docs. Developer experience is extremely important at Plaid and the docs are a big part of that. Tune in to hear more about how to create an excellent developer experience:
- How does a cross-functional team work together with other departments in order to improve the developer functionality?
- How developer experience is about product, documentation and engineering collaborating together?
- What is her role in the API Review Committee, which helps ensure APIs are standardized and maintain their API style guide?
- Docs revamp - how have they approached it, why have they done it, where is it going next?
- How does the entire doc editing and authorship process work at Plaid?
- And last but not least, how have they incorporated user feedback into the docs process!
The host is Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix).
Sources:
https://plaid.com/blog/new-plaid-docs/
plaid.com/careers
54 episoade
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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…
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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