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Unpacking the CARE Program

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Manage episode 443126434 series 3366701
Content provided by Ingram Micro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ingram Micro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program.
Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about:
  • The importance of customer success
  • The CARE program and what it means for customers
  • How customer success raises contract value

To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
  continue reading

636 episoade

Artwork
iconDistribuie
 
Manage episode 443126434 series 3366701
Content provided by Ingram Micro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ingram Micro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program.
Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about:
  • The importance of customer success
  • The CARE program and what it means for customers
  • How customer success raises contract value

To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
  continue reading

636 episoade

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