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When To Invest In Your Shop

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Manage episode 342426716 series 3360684
Content provided by Better Sign Shop, Peter Kourounis, Michael Riley, and Bryant Gillespie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Better Sign Shop, Peter Kourounis, Michael Riley, and Bryant Gillespie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Michael, Peter, and Bryant are back with more answers to listener questions. They cover...

  1. When should you invest in your shop?
  2. How do I handle a client that's NOT happy with their vehicle wrap even though they approved the proof ?
  3. What should my markups on materials be?

In this episode, we discuss...

  • Mike's panic about his upcoming wedding (01:59)
  • Diving into when to invest in your shop (06:57)
  • Peter's reason why he bought his first printer (09:21)
  • Should you buy a new piece of equipment if you don't have time to learn how to use it (15:50)
  • Why training is as important as any equipment you buy (20:10)
  • Other types of investment into your team (27:51)
  • The importance of simply paying your team well (31:15)
  • How to handle un-happy customers (35:27)
  • The situation is never black and white (39:15)
  • Handling the situation (43:37)
  • What to set your material markups at (51:40)

Links from the episode


Follow the crusty sign guys

Bryant from Better Sign Shop

Michael from Letterbox Sign Design

Peter from Sign Shop Consulting


Have questions you'd like to hear us answer on the air?
Email us at hey@bettersignshop.com

Interested in being a potential guest on the show?
Fill out our guest form at https://airtable.com/shrXZebg0Ou7u5ovU

  continue reading

30 episoade

Artwork
iconDistribuie
 
Manage episode 342426716 series 3360684
Content provided by Better Sign Shop, Peter Kourounis, Michael Riley, and Bryant Gillespie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Better Sign Shop, Peter Kourounis, Michael Riley, and Bryant Gillespie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Michael, Peter, and Bryant are back with more answers to listener questions. They cover...

  1. When should you invest in your shop?
  2. How do I handle a client that's NOT happy with their vehicle wrap even though they approved the proof ?
  3. What should my markups on materials be?

In this episode, we discuss...

  • Mike's panic about his upcoming wedding (01:59)
  • Diving into when to invest in your shop (06:57)
  • Peter's reason why he bought his first printer (09:21)
  • Should you buy a new piece of equipment if you don't have time to learn how to use it (15:50)
  • Why training is as important as any equipment you buy (20:10)
  • Other types of investment into your team (27:51)
  • The importance of simply paying your team well (31:15)
  • How to handle un-happy customers (35:27)
  • The situation is never black and white (39:15)
  • Handling the situation (43:37)
  • What to set your material markups at (51:40)

Links from the episode


Follow the crusty sign guys

Bryant from Better Sign Shop

Michael from Letterbox Sign Design

Peter from Sign Shop Consulting


Have questions you'd like to hear us answer on the air?
Email us at hey@bettersignshop.com

Interested in being a potential guest on the show?
Fill out our guest form at https://airtable.com/shrXZebg0Ou7u5ovU

  continue reading

30 episoade

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