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Can you be sued for writing a bad review online?

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Manage episode 412544444 series 1301443
Content provided by BBC and BBC World Service. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC World Service or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

We depend on online reviews for everything from hotel and restaurant bookings, to what products to buy, and as we hear in this programme, medical and cosmetic procedures.

If a customer feels unhappy with a service they've paid for, they might want to leave a bad review. But what happens if the company they're complaining about doesn't like it?

In the UK, a cosmetic surgery company, Signature Clinic, is taking some of its former patients to court after they posted negative reviews or comments on support groups. We hear from some of them.

(Image: A surgeon putting on surgical gloves. Credit: Getty Images)

Presented and produced by Ed Butler

  continue reading

1957 episoade

Artwork
iconDistribuie
 
Manage episode 412544444 series 1301443
Content provided by BBC and BBC World Service. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC World Service or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

We depend on online reviews for everything from hotel and restaurant bookings, to what products to buy, and as we hear in this programme, medical and cosmetic procedures.

If a customer feels unhappy with a service they've paid for, they might want to leave a bad review. But what happens if the company they're complaining about doesn't like it?

In the UK, a cosmetic surgery company, Signature Clinic, is taking some of its former patients to court after they posted negative reviews or comments on support groups. We hear from some of them.

(Image: A surgeon putting on surgical gloves. Credit: Getty Images)

Presented and produced by Ed Butler

  continue reading

1957 episoade

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