Behind the Scenes of a Human Resources Case Study for a Retail Organization

Business Resilience DECODED

Episode 152: Behind the Scenes of a Human Resources Case Study for a Retail Organization

Vernetta Purcell-Morrow, the director of human resources for the Mecklenburg County Alcoholic Beverage Control (ABC) Board is back to share her experience hiring Asfalis Advisors to conduct an human resources audit. We’ll cover why Asfalis Advisors was selected, the findings from Vanessa’s team, and the results of their proposed solutions.

Some of the key takeaways include:

• Audits can incite some fear and tension, but choosing a team you trust that is going to be honest while being supportive is crucial to keep up morale during the process.

• No matter how much you want to improve, it doesn’t feel good to hear all the things you need to improve. Go into this process with a growth mindset and keep your key stakeholders in mind.

• If your company is trying to reach leadership to become a vendor, do your research on the company. Leaders are looking for people whose company values align with theirs, and who understand their mission and vision.

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Vanessa Mathews, host

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

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Jon Seals, producer

Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting.

KEYWORDS: human resources, HR audit, staffing shortage, retail, employee engagement, core values, mission and vision, company audit