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Meeting Consumer Expectations in 2023
Manage episode 354826443 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.
- Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
- Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
- Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.
Read the full survey findings: 2022 Consumer Innovation Survey
42 episoade
Distribuie
Manage episode 354826443 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.
- Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
- Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
- Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.
Read the full survey findings: 2022 Consumer Innovation Survey
42 episoade
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Similar cu CapTech Trends
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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…
continue reading
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…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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