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#143 Salesforceの元共同CEOが作るカスタマーサービスAIボット

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Content provided by CEREAL TALK / シリアルトーク. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CEREAL TALK / シリアルトーク or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

今日話をしたサイトや記事はこちらで読めます! https://cerealtalk.jp/p/vol-158

アメリカ出張報告会 2024 Spring by CEREAL TALK | Peatix https://cerealtalk24spring.peatix.com/view (0:00) OP (0:20) イベント告知 (2:50) Salesforceの元共同CEOが作るカスタマーサービスAIボット (3:47) CEOブレット・テイラーの輝かしい経歴 (5:45) カスタマーサービスAIボットSierraとは (6:18) BloombergでのQA (10:50) 競合への考え方、AIエージェントの役割 (14:11) KlarnaのAIアシスタントデータ (15:45) AIをチューニングする人が重要 (19:30) 顧客のAIアシスタント (20:30) アクティブに顧客にアプローチ (22:22) AIの失敗はだれの失敗? <おたよりフォーム> https://forms.gle/Tgzv4y8PCTs86EcY6 <メンバー> 沼田 雄二朗 https://twitter.com/Numauer 最所 あさみ https://twitter.com/qzqrnl 宮武 徹郎 https://twitter.com/tmiyatake1 草野美木 https://twitter.com/mikikusano OP Music: Epidemic Sound

  continue reading

157 episoade

Artwork
iconDistribuie
 
Manage episode 408616192 series 2984909
Content provided by CEREAL TALK / シリアルトーク. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CEREAL TALK / シリアルトーク or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

今日話をしたサイトや記事はこちらで読めます! https://cerealtalk.jp/p/vol-158

アメリカ出張報告会 2024 Spring by CEREAL TALK | Peatix https://cerealtalk24spring.peatix.com/view (0:00) OP (0:20) イベント告知 (2:50) Salesforceの元共同CEOが作るカスタマーサービスAIボット (3:47) CEOブレット・テイラーの輝かしい経歴 (5:45) カスタマーサービスAIボットSierraとは (6:18) BloombergでのQA (10:50) 競合への考え方、AIエージェントの役割 (14:11) KlarnaのAIアシスタントデータ (15:45) AIをチューニングする人が重要 (19:30) 顧客のAIアシスタント (20:30) アクティブに顧客にアプローチ (22:22) AIの失敗はだれの失敗? <おたよりフォーム> https://forms.gle/Tgzv4y8PCTs86EcY6 <メンバー> 沼田 雄二朗 https://twitter.com/Numauer 最所 あさみ https://twitter.com/qzqrnl 宮武 徹郎 https://twitter.com/tmiyatake1 草野美木 https://twitter.com/mikikusano OP Music: Epidemic Sound

  continue reading

157 episoade

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