It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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24. TalkTalk CTO Gary Steen on technology, change, security, sustainability, and the 2020 CIO 100
Manage episode 250427753 series 1993871
Content provided by CIO UK podcast and CIO UK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CIO UK podcast and CIO UK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
TalkTalk CTO Gary Steen spoke to CIO UK Editor Edward Qualtrough during episode 24 of the CIO UK podcast to discuss his role leading technology, change and security across Manchester-based telco and broadband provider. A member of the 2019 CIO 100, Steen - the Managing Director of Technology, Change and Security - spoke about the company's move from London to Salford and its new 'Tech City' HQ next to the BBC's Media City site, recruiting new skills in Manchester and the north west, how TalkTalk has made great strides in its customer experience proposition with data as the backbone, his interpretation of the CIO role, how TalkTalk has responded to its 2015 cyber breach, the organisation's sustainability agenda, and why CIOs should want to be part of the 2020 CIO 100.
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Manage episode 250427753 series 1993871
Content provided by CIO UK podcast and CIO UK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CIO UK podcast and CIO UK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
TalkTalk CTO Gary Steen spoke to CIO UK Editor Edward Qualtrough during episode 24 of the CIO UK podcast to discuss his role leading technology, change and security across Manchester-based telco and broadband provider. A member of the 2019 CIO 100, Steen - the Managing Director of Technology, Change and Security - spoke about the company's move from London to Salford and its new 'Tech City' HQ next to the BBC's Media City site, recruiting new skills in Manchester and the north west, how TalkTalk has made great strides in its customer experience proposition with data as the backbone, his interpretation of the CIO role, how TalkTalk has responded to its 2015 cyber breach, the organisation's sustainability agenda, and why CIOs should want to be part of the 2020 CIO 100.
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Similar cu CIO UK Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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