It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 105 - Susana Romero Celebrity Cruises) & Robin West (Seabourn)
Manage episode 295597049 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Andy Harmer and Lucy Huxley spoke to Susana Romero, Director, Galapagos Sales & Communication, at Celebrity Cruises, and also Robin West, Vice President, Expedition Operations & Planning as part of our Virtual Luxury & Expedition Showcase back in April 2021. A great listen for those wanting to learn more about the amazing experiences when cruising in the Galapagos Islands, plus what agents need to know about selling the Antarctic & Arctic.
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Manage episode 295597049 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Andy Harmer and Lucy Huxley spoke to Susana Romero, Director, Galapagos Sales & Communication, at Celebrity Cruises, and also Robin West, Vice President, Expedition Operations & Planning as part of our Virtual Luxury & Expedition Showcase back in April 2021. A great listen for those wanting to learn more about the amazing experiences when cruising in the Galapagos Islands, plus what agents need to know about selling the Antarctic & Arctic.
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Similar cu CLIA Cruise Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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