It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 88 - UPDATES: APT, Avalon, Carnival and Silversea
Manage episode 257196336 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
APT's Jess Shelton-Agar, Avalon Waterways' Janet Parton, Carnival Cruise Line's Luke Smith and Silversea's Connie Georgiou update us on how they've adapted to ensure they remain connected to agents during the lockdown.
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133 episoade
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Manage episode 257196336 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
APT's Jess Shelton-Agar, Avalon Waterways' Janet Parton, Carnival Cruise Line's Luke Smith and Silversea's Connie Georgiou update us on how they've adapted to ensure they remain connected to agents during the lockdown.
…
continue reading
133 episoade
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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