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Episode 6: Do you know what your client think about you?
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I have the wonderful Remeny Armitage from Brilliant and Human on the show today.
Remeny has a passion for supporting businesses in understand what their clients and teams really think about them, with the goal of turning their clients into advocates.
We discuss:
- Why agencies shy away from asking their clients what they think about them?
- Benefit of using an outside organisation to conduct these calls
- What to do with these insights once they have been collated
- Biggest takeaways that you have learnt through interviewing clients
15 episoade
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